servicenow add user to assignment group

Vancouver Now Platform Administration

Add a user to a group, table of contents.

• How the Now Platform works
• Activate a plugin on a personal developer instance
• Request a plugin
• List of plugins (Vancouver)
• Find components installed with an application
• Add a system property
• Create a system properties module
• Handle HTTP 500 errors
• Query join and complexity size limits
• NTLM authentication
• Proxy servers for SOAP clients
• Bypass the proxy server
• Admin Center overview
• Expand technology services while reducing costs blueprint
• Deliver extraordinary employee experiences, resiliency and productivity blueprint
• Increase change throughput with devops tooling integrations blueprint
• Reduce incidents and keep services flowing with AI based automation blueprint
• Ensure technology teams meet compliance and performance standards blueprint
• Operationalize workforce effectiveness and processes blueprint
• Install applications for an adoption blueprint
• Explore the product home page
• Admin Center roles
• Subscription Management overview
• Configure the color-code threshold
• Subscription Management roles
• Domain separation and Subscription Management
• Analytics and Reporting Solutions for Subscription Management
• Types of subscriptions
• Subscription form
• Why a subscription might not appear in the list
• Monitor Capacity subscription calculations to stay in compliance
• View subscription history reports
• View subscription roles
• View subscription applications and plugins
• View a subscription's users
• View user subscription history
• Allocate a group to a subscription
• Remove a group from a subscription
• Grandfathered and exempted tables
• Map a grandfathered table to a subscription
• Map your custom applications
• Map your custom tables
• Remove individual user access to a custom table by role or group
• Remove access to a custom table for large numbers of users
• View App Engine V2 subscription compliance
• Managing your subscription compliance
• Product subscriptions overview
• Viewing product subscription details in Subscription Management
• Viewing all product subscriptions in Subscription Management
• Addressing issues in Subscription Management
• Discovering insights in Subscription Management
• Monitoring Now Assist usage
• Install Subscription Management v2
• Create a Subscription Management administrator
• Configure the subscription allocation status in Subscription Management
• Allocate subscriptions in Subscription Management
• Remove a group from a product subscription in Subscription Management
• Map a custom application to a product subscription in Subscription Management
• Map custom tables to a product subscription in Subscription Management
• Monitor capacity subscription calculations to stay in compliance in Subscription Management
• Types of subscriptions in Subscription Management
• User sets and groups in Subscription Management
• Components installed with Subscription Management
• User preferences
• Security jump start - ACL rules
• Create a user
• Deactivate the validation script when creating a user with a nonstandard email address
• User self-registration
• Add a new company
• Add a department
• Create a user group
• Remove a user from a group
• Configure the group type for assignment groups
• Hide groups
• Special administrative roles
• Read-only role
• Application specific roles
• Create a role
• Add a role to an existing role
• Assign a role to a group
• Assign a role to a user
• Audit user roles
• Define role delegators and delegate roles
• Prevent a role from being delegated
• Modify user administration system properties
• Impersonate a user
• Managing user sessions
• Non-interactive sessions
• Application Usage Overview dashboard
• ServiceNow Store Usage Overview dashboard
• Implementing Normalization Data Services using guided setup
• Normalized Company Names table
• Normalized Mappings table
• Normalization Properties
• Change a normalized company name
• Table extension and classes
• The tables module
• Generate a schema map
• View the schema map
• Roll back patch upgrades or plugin activations
• Use the Deleted Records module to restore a deleted record
• Use the Delete Recovery module to restore a deleted record
• Use the Script Execution History module to roll back a Scripts-Background execution
• Rollback context properties
• Define a dictionary override
• Dictionary entry form
• Dictionary attributes
• Modify the Glide durations format
• Global default fields
• Delete a custom table
• Delete all records from a table
• Create a table index
• Reference default many-to-many relationships
• Important Task table fields
• Journal fields
• Reminder table
• Task table modifications
• Create a task
• Tasks workflow
• Tools for completing tasks
• Assignment rules module
• Data lookup rules
• Precedence between data lookup, assignment, and business rules
• Workflow assignments
• Baseline assignment rules example
• Create an assignment rule
• Create an assignment data lookup rule
• Create a planned task
• Create a baseline
• Measure time and effort
• Important planned task table fields
• Planned task scripts
• Planned task hierarchy
• Configure rollup for planned task fields
• Request many to many task relations
• Plugin manifest
• Define a relationship type
• Define a task relationship allowed from the task relationship type record
• Modify the displayed field
• Mark as Solution button
• Define task relationships with UI actions
• Activate Time Card Management
• Create a time sheet policy
• Set a time sheet policy as default policy
• Assign a time sheet policy to a user
• Create a rate type
• Create time cards and log time through Time Sheet Portal
• Submit time sheet through Time Sheet Portal
• Log time and submit time sheets of your resources
• Create a time sheet
• Submit a time sheet
• Approve or reject a time sheet
• Copy time cards from a previous time sheet
• Auto-generate time cards
• Submit a time card
• Approve or reject a time card
• Record time worked
• Manage costs
• Domain separation and Time Card
• Create a database view
• Add a table to the database view
• Example left join in creating a database view
• Specify a field to return
• Relabel a column
• Specify the number of records to return
• Test the database view
• Create a function field to perform a database function
• Display function results in a database view
• Use disjunctions in complex queries
• Database views in the base system
• Unique record identifier (sys_id)
• Create an archive rule
• Create a destroy rule
• Archive rule and destroy rule properties
• Manage archived data
• Stop an active archive rule
• Data archive table size limits
• Data migration process for archiving table data from non-reference fields to reference fields
• Export limits
• Form export
• Determining which list fields are exported
• Use a URL query to filter a list result
• Query parameters for display value and header
• Export Set fields for display value and header
• System properties for display value and header
• Field types affected by export controls
• Default values for column headers and column values
• Exporting currency fields to Excel
• Call URL export programmatically
• Break up a large export
• Enable export debug logging
• Import an XML file
• Create a clone target
• Exclude a table from cloning
• Data preservation on cloning target instances
• Clone profiles for clone requests in Core UI
• Cancel a clone
• Schedule cloning
• Modify cloning schedules
• View clone status
• View clone history
• Roll back a clone
• Post-clone cleanup scripts
• Request a clone in Clone Admin Console
• Activate database rotation
• Activate table cleanup
• Table cleaner properties
• Mark records for deletion
• Preview affected records for deletion
• Schedule or execute a job to delete records
• Rollback a delete job
• Mark records for updating
• Schedule or execute a job to update records
• Rollback an update job
• Domain separation and Data Management
• Using the form designer
• Configuring the form layout
• Administering form personalization
• Administering form annotations
• Configure attachment system properties
• Disable attachments on a table
• Index attachments on a table
• Hide the attachment [view] link
• Configure attachment icons
• Create a UI macro for a formatter
• Create a formatter and add it to a form
• Activity formatter
• Process flow formatter
• Parent breadcrumbs formatter
• Approval summarizer formatter
• Override a formatter with macros
• Limit the number of activity stream entries
• Create a template using the Template form
• Create templates for related task records
• Create a template by saving a form
• Create records based on a template
• Create a module for a template
• Template bar
• Toggle the template bar
• Scripted templates
• Create a UI action
• Override a UI action for an extended table
• UI policies
• Advanced form configuration
• Choice list security
• Values to associate with choice labels for scripting
• Integer values for default choice lists
• Configure state field choice values
• View choice list definitions
• Add the condition count to a condition field
• Update a conditions field to use condition builder v2
• Database field type
• Dictionary entry data types
• Document ID field
• Function field
• Geo point field type
• Configure TinyMCE to allow deprecated tags
• Configure TinyMCE to allow JavaScript in URLs
• Formatting icons for the HTML field editors
• Extended functions
• Table functions in TinyMCE
• Customize TinyMCE attributes
• Highlight text in TinyMCE
• Insert a line break in the HTML editor
• Add a table to the HTML field
• Embed images in HTML fields
• Link to a website in HTML fields
• Embed videos in HTML fields
• Define video file types for HTML fields
• Disable user access to the image library
• Paste content into the HTML editor
• Image field type
• IP address field type
• Restrict the CODE tag in journal fields
• Validate HTML in journal fields
• Journal field display limits
• Enable the text field character counter
• Name-value pairs field type
• Target threshold colors attribute
• Territories assigned
• Dependent fields
• E.164 phone number field configuration
• Configure a territory phone display rule
• Enable dynamic creation for reference fields
• Configure cascade delete rules
• Define the reference key
• Display a reference field as a choice list
• Select a field as the table display value
• Tree picker lookup
• Reference field icon
• Configure the related incidents icon
• Configure the show workflow icon
• Constrain the assigned to field by role
• Constrain the assignment group field
• The INSTANCEOF operator in reference qualifiers
• Auto-complete for reference fields
• Recent selections
• Configure suggested text for string fields
• Configure suggested text for journal fields
• Supported wiki tags
• Create a Wikitext field
• Extend the functionality of a Wikitext field
• Make a field mandatory
• Change the field label or hint
• Delete a field from a table
• Hide email addresses in a watch list
• Configure order buttons on the watch list slushbucket
• Highlight list fields
• Modify string field length
• Specify a default field value
• Make a field dependent
• Require unique values for a field
• Define field styles
• Add auto-numbering records in a table
• Configure left padding of a system number in a table
• Prevent numbering gaps
• Enforcing unique numbering
• Installed with field normalization
• Enable a field type for normalization or transformation
• Create a raw field
• Run a single data job
• Run multiple data jobs
• Rollback a data job
• Create the normalization record
• Create a normal value
• Create aliases
• Apply aliases
• Create rules
• Coalesce records on a normal value
• Transform a field
• Create a transform definition
• Create a transform variable for a transform definition
• Create a script for a transform definition
• Create a transform category
• Pattern matching
• Domain separation and Field Normalization
• Installed with data policy
• Data policy fields
• Convert a UI policy to a data policy
• Convert a data policy to a UI policy
• Data policy debugging
• Create custom data lookups
• Configure the list layout
• Configure list calculations
• Omit record count in a list
• Configure list controls
• Advanced list control with scripts
• Controlling the sort sequence used to display lists
• Configure list editor properties
• Configure list control settings for the list editor
• Example - Restrict a table
• Example - Restrict a field
• Example - Restrict a field with a script
• Example - Restrict a field with a condition
• User preferences for list editing
• Enable or disable personal lists
• Control which roles can personalize lists
• Manage personal lists
• Administer detail rows
• Suppress filters and breadcrumbs with list controls
• Use script includes to suppress filters and breadcrumbs
• Increase the allowed number of breadcrumb entries
• Use list controls in hierarchical lists
• Activate context ranking
• Create a ranking definition
• Apply a new sort order to a list
• Rank stories in a related list
• Action script for list context menus
• Dynamic actions script for list context menus
• onShow script for list context menus
• Predictive Intelligence for Contextual Search
• Features of Search administration
• Exploring Search Suggestions
• Schedule the Build Search Suggestions script
• Schedule suggestion pruning
• Set maximum age for searches used in suggestion generation
• Test regular expression patterns in Search Suggestion Exclusion List Rule entries
• Analyze search relevancy
• Use the GraphQL REST API to view suggestions created from external user searches
• Search Suggestions tables
• Domain separation and Search Suggestions
• Search signal tables
• Features of Zing text indexing and search engine
• List search finds records from the current table
• Boolean operators allow conditional search results
• Quotation marks allow exact phrase searches
• Wildcard characters allow searching for patterns and variations
• Enable or disable the Zing junk filter
• Global search displays a page of matching results
• Default display fields for global search tables
• Search settings filter and group global search results by table
• Global search displays exact matching records
• Global search displays your most recent search queries and results in Next Experience UI
• Configure parallel processing of search groups
• Revert to the legacy global search UI
• Set the preview limit for global or workspace search in Next Experience UI
• Hide per-table search result counts in Next Experience UI
• Add a workspace application to the Unified Navigation search context menu
• Update a type-ahead suggestion
• Configure "Did you mean?" suggestions
• Zing generates search results in four phases
• Zing filters search results with access controls
• Score search terms by inverse document frequency (IDF)
• Set the relative weight of a field
• Zing indexes punctuation as part of some words
• Zing indexes some HTML elements
• Configure a table for indexing and searching
• Configure a text index group to search across multiple tables
• Zing index and search dictionary attributes
• Reindex a table without impacting text search results
• Regenerate the text index for a single record
• Remove an index
• Remove an index for a specific field
• Remove the text index for a child table
• Change the query mode of an indexed table
• Text indexing statistics and status
• Configure tables to use the Japanese tokenizer
• Configure a global stop word
• Configure a table-specific stop word
• Enable automatic stop words for a table
• Disable a stop word in Zing
• Zing matches derived words with stemming
• Enable search synonyms
• Create synonym dictionaries
• Select synonym dictionaries for a table
• Disable synonyms for a table
• Debug synonym searches
• Enable and disable Search Suggestions in Zing
• Set the maximum number of suggestions Zing displays
• Exploring AI Search
• Assign roles to AI Search administrators and users
• Create an indexed source
• Indexed source retention policies and filter conditions
• Indexed source attributes
• Field settings
• Perform a full table index or reindex for a single indexed source
• Perform a full table index or reindex for multiple indexed sources
• Create a search source
• Preview matching records for a search source
• Create a search profile
• Link a search source to a search profile
• Publish a search profile
• Create a synonym dictionary linked to a search profile
• Create synonyms
• Clone a synonym dictionary
• Link a synonym dictionary to a search profile
• Unlink a synonym dictionary from a search profile
• Delete a synonym dictionary
• Create a stop word dictionary linked to a search profile
• Create stop words
• Clone a stop word dictionary
• Link a stop word dictionary to a search profile
• Unlink a stop word dictionary from a search profile
• Delete a stop word dictionary
• Modify settings for a typo handling dictionary
• Exclude a term from a typo handling dictionary
• Default Genius Result configurations
• Activate People Genius Results
• Link a Genius Result configuration to a search profile
• Set the evaluation order for Genius Result configurations in a search profile
• Create a Genius Result configuration
• Link an NLU model and intents to a Genius Result configuration
• Create a result improvement rule
• Boost search results using a result improvement rule
• Block search results and Genius Results using a result improvement rule
• Promote search results using a result improvement rule
• Create a search application configuration for AI Search
• Display search result counts on the results page for a search application
• Group attachment search results with their parent results
• Create a facet in an AI Search application configuration
• Configure navigation tabs in an AI Search application configuration
• Specify whether facet filters persist across navigation tabs
• Auto-complete suggestions in AI Search applications
• Using search scripted post-processors in AI Search application configurations
• Search result sort options in AI Search application configurations
• Enabling and configuring AI Search in Now Platform applications
• Create a custom search matcher for global search
• Enable automatic domain updates for a referenced table
• Request the External Content for AI Search plugin
• Create an external content schema table
• Defining access permissions for external documents
• Mapping external users and groups to Now Platform users
• Components installed with External Content for AI Search
• Configure AI Search Assist for a record producer
• AI Search Assist roles
• AI Search Assist properties
• Domain separation and AI Search Assist
• Using AI Search
• Lemma and Unicode normalization
• Internationalization support for AI Search
• Machine learning relevancy in AI Search
• Content security in AI Search
• Encrypted fields in AI Search
• View AI Search ingestion log messages
• View all AI Search log messages
• Review ingestion history for an indexed source
• Enable session debugging for AI Search
• Diagnose search result access issues using the Search Preview UI
• Debug search source and content security filters
• Debug external content security filters for a Now Platform user
• Review record counts for indexed sources
• Search query parameter evaluation framework
• Plugins installed with AI Search
• Components installed with AI Search
• External Content for AI Search roles
• AI Search system properties
• Now Platform tables excluded from AI Search indexing
• Variable types supported by AI Search indexing
• AI Search index fields
• AI Search Country To Search Language form
• AI Search External Search User Mapping Table Data Source Relationship form
• AI Search Genius Result Configuration form
• AI Search Genius Result Configuration NLU Model Mapping form
• AI Search Results Improvement Rule form
• Child Table form
• Custom Matcher form
• Dictionary and AI Search Dictionary forms
• Dictionary Term form
• Field Setting form
• Indexed Source form
• Indexed Source Attribute form
• Indexed Source History form
• Navigation Tab form
• Record Producer Configuration form
• Rule - Action Mapping form
• Search Application Configuration form
• Search Profile form
• Search Profile - Dictionary Mapping form
• Search Profile - Genius Result Mapping form
• Search Profile - Search Source Mapping form
• Search Scripted Post-processors form
• Search Source form
• Sort Option form
• Suggestion Reader Group form
• Activate the Platform Analytics Solution for Advanced AI Search Management Tools
• AI Search Profile dashboard
• AI Search dashboard
• Create a cross-scope access privilege for the AI Search dashboards
• Customize the banner logo for the AI Search Analytics dashboard
• Configure Service Portal to send analytics data
• Search Preview UI for AI Search
• Advanced AI Search Management Tools reference
• Install AI Search for Next Experience
• Verify that your instance meets the prerequisites for AI Search for Next Experience
• Migrate Zing search application configurations to AI Search
• Enable AI Search for Next Experience
• Add a new Unified Navigation workspace search configuration to AI Search for Next Experience
• Revert to Zing as the Unified Navigation search engine
• Repair AI Search for Next Experience after activating a new Now Platform language
• Enable search-based auto-complete suggestions in AI Search for Next Experience
• Using AI Search for Next Experience
• administer/ai-search/reference/ais-ne-global-search-nav-tabs.html
• Install Now Assist in AI Search
• Now Assist Q&A Genius Results
• Enabling Now Assist Q&A Genius Results
• Define a query filter for Now Assist Q&A Genius Results
• Change the minimum search term count for Now Assist Q&A Genius Results
• Specify which search results Now Assist Q&A Genius Results can send to the Now LLM
• Caching for Now Assist Q&A Genius Results
• Now Assist Multi-Turn Catalog Ordering Genius Results
• Semantic search in AI Search
• Now Assist in AI Search reference
• Components installed with Contextual Search
• Contextual search concepts
• Contextual search components diagram
• Contextual search properties
• Define a search context
• Configure table for a contextual search
• Create a filter configuration using mapping
• Create a filter configuration using scripts
• Configure search resource context properties
• Set a search context as default
• Set the default source for search context
• View a searcher
• Show the related search box in a form
• Add multiple search fields for contextual search
• Add additional resources to the source selector of a form
• Edit search resource display field record
• Specify fields for the Cxs_popup view
• Modify or disable search actions available for contextual search
• Enable viewing of search results for the current and another selected user
• Define contextual search for record producer
• Provide knowledge in incident email notification
• Edit an email notification for the search results
• Specify field for attached Knowledge article links
• Run a report on contextual search usage
• Domain separation and Contextual Search
• Contextual Search roles
• Intelligent Search for CMDB
• Personalize the system date format
• Personalize the system time format
• Configure the date picker for the list editor
• Time worked
• Display resolve time as a duration
• Export date and time formats
• Default schedules
• Create a holiday schedule for multiple regions
• Parent and child schedules
• Schedule fields
• Schedule entry fields
• Schedule for the fifth instance of a week date
• Repeat a monthly schedule
• Invoke the Schedule page and view a calendar
• Schedule calendar
• Domain support and schedules
• Automate generation and distribution of a report
• Automatically generate something from a template
• Automatically run a script of your choosing
• Special cases in job schedules
• View a schedule item
• Event registry
• Register an event
• Escalation intervals and pause conditions
• Create a business calendar
• Create a business calendar group
• Define business calendar entries
• Define business calendar filtering options
• Pair business calendars with packages
• Activate Fiscal Calendar plugin
• Generate a fiscal calendar
• View, modify, and validate fiscal periods
• Set a system time zone
• Change the time zone choice list
• Change a time zone in a scheduled report
• Change a time zone in a scheduled data import
• Define a relative duration
• Use a relative duration
• Create schedule entries in the Schedule calendar
• Metric definitions
• Time configuration SLAs
• Time worked fields
• Create a timeline page
• Customize the timeline page span style
• Timeline sub item
• Display a metric as a timeline
• Make a timeline visible to a selected user
• Range calculator scripts
• Changes in perspective
• Managing spans
• Components installed with Client Transaction Timings
• Timing values
• Locale settings
• Session and reference currency
• Single-currency mode
• Price fields
• Default currency values in forms
• Default currency values in reports
• Default currency values in lists
• Default currency values in import and export
• Default currency values in scripts
• Understanding FX Currency values in forms
• Understanding how FX Currency field conversions work
• Understanding FX Currency values in lists and reports
• FX Currency values in import and export
• Control default currency field configuration and use in an instance
• Change default currency decimal places
• Configure default currency fields in audit records
• Configure the currency optimizer
• Schedule the rate update job
• Use your own currency-conversion rates
• Add conversion rates using a custom rate table
• Configuring FX Currency global settings
• Add an FX Currency field to a table
• Identify the FX Currency field and its display parameters
• Set the reference currency
• Specify the rate table and date source for currency conversions
• Select the rate and target table fields used for filtering
• Updating the Currency Instance record
• Life cycle of records containing FX Currency fields
• Dot-walkable Currency Instance fields
• Supported artifacts in Localization Framework
• Localization Framework support for catalog builder in Service Catalog
• Virtual Agent Designer integration with Localization Framework
• Localization Framework support for Natural Language Understanding models
• Localization Framework support for Surveys
• Localization Framework support for Knowledge Base
• Localization Framework support for email notifications
• Localization Framework support for HR Service Delivery
• Localization Framework Roles
• Workflows in the Localization Framework
• Activate Localization Framework
• Components installed with Localization Framework
• Create and configure a custom artifact
• Create a processor script
• Processor script functions
• Create a UI action for the custom artifact
• Read script helper functions for LFDocumentContentBuilder
• Create a custom email subflow
• RWS Translation Management System spoke
• Configure RWS TMS in the Localization Framework
• XTM Translation Management System spoke
• Configure XTM TMS in the Localization Framework
• Integrate with a translation management system
• Create a custom translation management system
• Configure the Localization Framework preferences
• Request translations for Service Catalog items
• Request adhoc translation for Service Catalog items
• Create a localization project
• Add a localization request item to a project
• Fulfill a localization task
• Approve a localization task
• Localization Insights dashboard
• Request translations from Insights Dashboard
• Translation modes
• States of localization projects and tasks
• Error messages in the Localization Framework
• Language internationalization support
• User specific language
• Localizing currency and price fields
• Translating the knowledge base
• Translating Service Catalog cart labels
• Configuring locales
• Activate a language
• Set the default language for an instance
• Set a fallback language
• Set up locations
• Create regions for language selection in portals
• Ensure that translated choices appear for applications added by plugins
• List untranslated items
• Debug translations
• Translate a field label
• Translate a field value for the Classic Environment
• Translating text fields
• Translate a related list name
• Translate a client script message
• Export and edit translation records
• Create a language record
• Create a language choice for users
• Configure a language as reading from right to left
• System Localization properties
• Languages table
• Choices table
• Translated Name / Field table
• Field Label table
• Translated text table
• Message table
• Exploring Dynamic Translation
• Activate Dynamic Translation
• Request for domain separation in Dynamic Translation
• Migrate to version v3 of a translator configuration
• Create a translator configuration
• Create a Java KeyStore certificate
• Attach a Java KeyStore certificate to Google Cloud Translator Service spoke
• Create a JWT signing key for Google Cloud Translator Service spoke
• Create a JWT provider for Google Cloud Translator Service spoke
• Configure the credential for the GoogleTranslation alias
• Configure the connection attributes for the GoogleTranslation alias
• Create a credential for the MicrosoftTranslation alias
• Create a connection for the MicrosoftTranslation alias
• Activate the Microsoft translator configuration
• Create a credential for the IBMTranslation alias
• Create a connection for the IBMTranslation alias
• Activate the IBM translator configuration
• Enable dynamic translation for a field
• Dynamic Translation for Agent Chat overview
• Translate a knowledge article from a translation task
• DynamicTranslation API
• Access Dynamic Translation spoke actions from the Flow Designer
• Language Detection spoke
• Create a language code mapping
• Domain separation and Dynamic Translation
• Dynamic Translation properties
• Actions in Dynamic Translation spoke
• Limitations in Dynamic Translation
• Error messages in Dynamic Translation
• Set up Google Maps API
• Activate a supported Microsoft SCCM plugin
• SCCM data import process and source tables
• Configure the SCCM integration and schedule an import
• Activate SCCM Asset Intelligence scheduled imports
• Upgrade the SCCM integration version
• Migrate the Verizon eBonding Integration to a Production System
• Legacy Import set data for Altiris
• Legacy: Web services import set tables for Altiris
• Computer Telephony Integration
• Integrating ServiceNow with your Intranet
• Direct JDBC Probe
• JDBC Probes via Data Source
• Select * JDBC Probe short cut
• Using the Work Element
• Build a search provider for your instance
• Syslog probe
• Managing integration sessions
• Domain separation in third-party application and data source integration
• Email administration
• System mailboxes
• Enable basic email
• Enable using your own SMTP server
• Enable using your own POP3 server
• Enable using your own SMTP and POP3 servers
• Activate the OAuth email authentication plugin
• Enable OAuth 2.0 for email
• Set email address filters
• Activate Email - Support for Email Processing by Microsoft Graph API
• Configure an OAuth profile to use a client ID and secret for token generation
• Configure a JWT provider
• Generate a SHA-1 thumbprint
• Create OAuth API script
• Create an email account for Microsoft Graph (receive)
• Outbound mail configuration
• Inbound mail configuration
• Email image filtering properties
• Email digest properties
• Advanced email properties
• Activate email filters
• Activate Email Service
• Grant access to the Email API
• Create an email account
• Create email account groups
• Enable email account group processing
• Monitor email account groups
• Create an email reader job
• Create an email filter
• Create a system address filter
• Activate S/MIME Email
• Import an S/MIME key pair
• Upload a CA certificate
• Upload an email certificate
• Enable S/MIME
• Message body size limit properties
• Attachment limit properties
• Creating an email account
• Create notification categories
• Convert legacy email notifications to rich HTML
• Control visibility to email records generated by notifications
• Advanced conditions for email notifications
• Edit HTML content in an email notification
• Document attachments on an email notification
• Line breaks in email notifications and rich HTML
• Preview email notifications
• Time zone for email notifications
• Specify alternative outbound email addresses for notifications
• Specify an outbound email address for a particular language
• Notification variables
• Enable links to records
• Change the link text
• Link to related records
• Content page links in email notifications
• Email unsubscribe
• JavaScript in emails
• Mail script API
• Example scripting for email notifications
• Useful attachment scripts
• Baseline email notifications
• Notification example: notify an assignment group of updates to Priority 1 Incidents
• Notification example: notify task assignees
• Create an email template
• Apply a template to an email notification
• Convert an email template to rich HTML
• Add blank lines in an email template
• Map date fields to iCalendar variables
• Create iCalendar invitations for custom tables
• Create an email layout
• Activate the Email Retention plugin
• Archive email manually
• Create a custom watermark prefix for email notifications
• Omit an email notification watermark
• Hide email watermarks globally
• Parse an email thread
• Create or modify email digest intervals
• Configure email digests
• Enable email digest in Next Experience
• Enable an email digest in Core UI
• Activate Glide Notification Translation
• Activate Translated Email Retention
• Enable static translation
• Request a translation for an email notification, template or layout
• Enable dynamic translation
• Configure the note banner for translated emails
• Enable dynamic translation for email notifications
• Domain separation and Notifications
• Email diagnostics
• System email log and mailboxes
• Message logs for individual emails
• Push notification system
• Activate push notifications
• Installed with push notifications
• Push notification properties
• Create a push message
• Create a notification using a push message
• Add a push notification to the Push Default Registrations table
• Upload a push certificate to your instance
• Create a push application record for your custom app
• Create push message content
• Create a push message attribute definition
• Create an attribute value or action for a push message
• Create a push action
• Requeue failed push notification messages
• Activate the Push Retention plugin
• Archive push notifications manually
• Request the Messaging Notification plugin
• Install the Now Actions messaging app
• Configure message content
• Create a messaging notification
• Link your ServiceNow user account to your Slack or MS Teams account for Now Actions
• Configure system settings
• Unlink your ServiceNow user account from your Slack or MS Teams account for Now Actions
• Set up notifications for a custom Slack app
• Provider notification
• Create and add additional recipients
• Create default content in a provider
• Create custom notifications in Next Experience
• Implementing notification action with a script
• Create a scriptable notification action
• Create a flow notification action
• Add actions to the notification content
• Email client
• Enable the email client for a table
• Define email client recipient qualifiers
• Define email client from addresses
• Create an email client configuration
• Enable SMS delivery with the email client
• Create an email client template
• Define a quick message
• Email client administrator [email_client_admin]
• Email composer [email_composer]
• Read-only role for email client templates [email_client_template_read]
• Read/write role for email client templates [email_client_template_write]
• Quick message author [email_client_quick_message_author]
• Automating system responses to inbound email
• Inbound email actions
• Inbound email action processing
• Criteria for matching email to inbound actions
• Enable automatic user creation
• Setting field values from the email body
• Specifying the inbound email processing order
• Create an inbound email action
• Reprocess received emails
• Accessing email object variables
• Email user matching
• User impersonations and inbound actions
• Allowing locked out users to process inbound email actions
• Redirecting email to the instance POP3 account
• Inbound email action examples
• Integrate inbound events
• Set notification preferences
• Customize system notifications
• Modify a notification
• Delete a custom notification
• Add a new notification delivery channel
• Edit a delivery channel
• Create personal notifications
• Select a service provider
• SMS notification advanced scripting
• Make a notification mandatory
• Force a notification to be sent
• Filter device notifications using a schedule
• Edit the schedule or filter of an existing notification message
• Create notification channels
• Modify notification channels
• Delete a notification channel
• Apply notification conditions
• Add a state model and transitions
• Implement process flow and UI actions with a state model
• Installed with State Model
• Define a metric
• Sample field value duration script
• Metric instance
• Event states
• The incident events business rule
• Sample scripts from the change events business rule
• Script actions
• Global events
• Create an event
• Reprocess an event
• Pass event parameters from a workflow to a notification
• Move an event
• System Events and Jobs dashboard roles
• Event processing health checks
• Current Scores
• Configure an alert
• Understand your Scheduled Jobs dashboard
• Create a table type check
• Create a column type check
• Create a script only check
• Advanced linter check scripts
• Create a check suite
• Instance Scan roles
• Execute an update set scan
• Execute an app scan
• Execute a test scan
• Execute a full scan
• Schedule a full scan
• Execute a suite scan
• Schedule a suite scan
• Progress status of a scan
• Execute a reactive scan
• Scan results
• Mute a finding
• Creating scan tasks
• Implement the Instance Scan dashboard
• Customize table cleanup policies
• Implement a scan timeout threshold
• Create a new check timeout system property
• Response time on forms
• Network response times
• Browser settings and performance
• Slow mutex locks record detail
• Slow events log record detail
• Slow scripts log record detail
• Slow interactions log record detail
• Slow transactions log record detail
• Use a slow query log
• Generate an index suggestion for a slow query
• Review index suggestions for slow queries
• Export an index suggestion to a non-production instance
• Schedule an index suggestion for creation
• Test index performance
• Schedule an index to be dropped
• Create a transaction call chain register
• Review a transaction call chain
• View and kill active transaction
• Canceled-transaction logging to a table
• Import set performance
• Thread performance monitoring
• ServiceNow Performance dashboards
• Asynchronous Message Bus (AMB)
• Instance View
• MySQL Global Status
• ServiceNow Servlet
• Slow Pattern
• Application Insights overview graphs and metrics
• Application Insights detail graphs and metrics
• Monitoring users and transaction performance through Application Insights
• Monitoring semaphore queue efficiency through Application Insights
• Monitoring database performance through Application Insights
• Monitoring event queue efficiency through Application Insights
• Monitoring MID server performance through Application Insights
• Troubleshoot a slow pattern
• Troubleshoot a scheduled job through Application Insights
• Configure API metrics
• Application Insights p1 prediction model
• Configure Application Insights thresholds
• Configure Application Insights threshold triggers
• Components installed with Application Insights
• Application Insights properties
• Application Insights roles
• Apply table rotation
• View a table hierarchy and the extension model
• Add a module to test connection speed
• Add variable information to the cancellation message
• Enable transaction quota debugging
• Configure a transaction quota rule
• Example system log messages
• Modify the transaction cancellation page
• Application-quota property
• Configure an application-quota rule
• Use table extension
• Create an operational toggle
• Create an operational toggle level to define thresholds
• Create run level toggle mapping
• Upgrade Preview module
• Factors affecting upgrade duration
• Upgrade Monitor schedule states
• Building your Upgrade Plan
• Refreshing your Upgrade Plan
• Installing your Upgrade Plan
• Preview Upgrade Plan
• Review skipped records with upgrade plan
• Upgrade History module
• View previewed upgrade
• Preview predicted changes
• Upgrade Progress
• View loaded files for a plugin
• System Upgrade form
• Upgrade details form
• Resolve Conflicts form
• Review skipped records using related lists
• Revert a customization
• Resolve a skipped update and set a resolution status
• Upgrade History Task form
• Update default labels in VTB view
• View import history
• Quick access to plugins and history records
• Explore upgrade history log
• Upgrade Center VTB Labels list
• Upgrade Center roles
• Create a skipped record rule
• Execute a skipped record rule
• Skipped Changes Reviewed related list
• Changes Applied related list
• Claim Outcomes to Review related list
• Upgrade Details related list
• Upgrade Monitor overview
• Upgrade Monitor
• Upgrade Summary Report
• System Upgrades form
• Upgrade Details form
• Enable and use debug upgrade
• Release version :  Vancouver Washington DC Utah
• Updated Aug 3, 2023
• 1 minute read
• User Administration

Add a user to a group so the user inherits all the roles assigned to the group.

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About this task

If you are a non-admin user, you cannot add a user to a group that contains the admin role. If you do not have a security_admin role, you cannot add a user to a group that contains the security_admin role.

• Navigate to All > User Administration > Groups .
• Click a group Name .
• In the Group Members related list, click Edit .
• Select one or more names in the Collection list.
• Click Add .
• Click Save .

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ServiceNow: Add & Remove Users from Groups

The manager of a group can add and remove users from the groups they are assigned. Users who are assigned to groups have access to all requests assigned to the group being modified. As employees terminate their position, please remove the user from your assigned group(s).

Add & Remove Users from Groups

• Log into ServiceNow.usu.edu
• Click Tools, then on  Manage Groups Members.

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‎11-13-2008 11:13 AM

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‎11-14-2008 06:20 AM

• User Administrator | Group members are not visible in related list in ITSM forum yesterday
• Count of Incidents Reassigned from a specific group in Virtual Agent forum Monday
• Approval records for group approval in ITSM forum Monday
• schedule report to outlook functional mail box (or) group DL in Virtual Agent forum Monday
• Dynamic link to Major Incident from Workbench in Virtual Agent forum Monday

Add users to Proactive Service Experience Workflows assignment groups

Add users to Proactive Service Experience Workflows assignment groups so\n that they have the necessary role and can be assigned to resolve network-initiated issues at\n the appropriate escalation level.

Role required: admin

• \n Navigate to All > User Administration > Groups . \n
• Network Coordinators
• L1 Network Engineering
• L2 Network Engineering
• L3 Network Engineering
• \n In the Group Members related list, click Edit . \n
• \n Select one or more names in the Collection list. \n
• \n Click Add . \n
• \n Click Save . \n

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