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How to Get a Job at USAA

How to Get a Job at USAA

Have you ever wondered what it’d be like to work in a company with one of the largest office buildings in the country? That’s what you’d experience if you got a job at USAA’s McDermott Building.

Founded in San Antonio, Texas, by 25 U.S. Army officers, USAA is an insurance, banking, and investment company serving 12.4 million members. With more than 35,000 employees nationwide, USAA employs people who embrace diversity and inclusion and believe in their mission and values. If you want to know what it takes to get a job at USAA, we’ve you covered.

Basic Requirements to Work at USAA

Below are the basic requirements for getting hired at USAA. All candidates must:

  • Be at least 18 years of age
  • Have a high school diploma or GED
  • Be authorized to work in the United States
  • Applicants who accept a contingent offer of employment must satisfactorily meet all requirements of the comprehensive background check, which includes drug testing
  • Complete an Employment Eligibility Verification I-9 form
  • Complete all job-related assessments

Think you’re qualified to work at USAA? Here’s what you’ll need to move forward.

6 Things You Need to Get a Job at USAA

To land your dream job at USAA, these six things have proven to be helpful:

  • Flawless Credit and Background
  • Fast Application Submittal
  • Be a Qualified and Competitive Candidate
  • Well-Targeted Resume
  • Interview Skills

Let’s look at these in detail, starting with credit and background history.

1. Flawless Credit and Background

How to Get a Job at USAA

The background checks for employment at USAA are quite stringent. Many of the positions require a high level of security clearance because of the level of sensitive information to protect. Anything beyond minor traffic tickets or very minor incidents, and you might have a challenge getting hired.

USAA conducts thorough background checks , typically going back at least 5 years. This is dependent upon the job requirements. The background check, conducted by a third-party company, consists of contacting prior employers, and even a credit check.

The credit check involves identifying information, such as your name, address, previous names and addresses, and Social Security number. It also shows the debt you have incurred, including credit card debt, mortgage and car payments, student and other loans, and your payment history of those debts and loans, including late payments.

If you land a job at USAA, you have the potential to handle consumer credit and finances. In this case, the company needs to know how you manage your own credit and debts.

2. Fast Application Submittal

Hiring authorities at USAA indicate that the company will receive well over 100 applications for a single job vacancy. Therefore, time is of the utmost importance.

Be sure to submit your application ASAP and ensure your resume is targeted. Taking too long is a sure-fire way to reserve a spot at the bottom of the stack. To avoid being put at the bottom, it’s best to apply 48 hours after the position has been posted.

3. Be Qualified and Competitive

How to Get a Job at USAA

According to Sean Passmore, former Military Hiring Advisor at USAA, applicants need to understand the difference between being qualified and being competitive.

In cracking the code on USAA jobs , he says “If a job seeker meets the minimum requirements, he/she is qualified. If he/she meets most or all the preferred requirements, he/she is highly qualified.”

He goes on to explain that if a significant amount of time passes before a highly qualified candidate applies, the candidate is not competitive.

It’s possible to knock yourself out of the competitive category due to time because the recruiter will have already found other highly qualified applicants. Here’s the bottom line: To increase your chances of landing an interview, be qualified and competitive by applying ASAP with a well-targeted resume.

4. Well-Targeted Resume

Every job hunt begins with having a great military to civilian resume .

Before you can snag an interview at USAA, your resume must be well-written and well-targeted for the specific position you’re applying for. Your resume should not contain acronyms, military or industry jargon that won’t translate well with everyone. Additionally, ensure your resume is clear of typos and grammatical errors.

To make your resume stand out from the rest, make sure you do your research on the company . Use relevant and industry-appropriate keywords that make you stand out. Some of the keywords you can use include:

  • Insurance Claims
  • Banking Solutions
  • Insurance Solutions

5. Interview Skills

How to Get a Job at USAA

If you are selected for an interview, remember to make your first impression a lasting one. If a video interview is conducted in the comfort of your home, be sure to dress professionally just as you would if you were to go on-site.

During the interview with USAA hiring representatives, don’t be afraid to show your interest by asking questions. As we always say at Empire Resume, interviewing is a two-way street. While USAA will certainly do its due diligence to make sure you’re the best candidate, you should prepare for the interview so you’ll be able to decide whether they are the best company for you.

For an in depth discussion, review our article on three things hiring managers look for when interviewing military veterans.

Finally, take some time to familiarize yourself with the STAR method . USAA suggests you format your interview question answers in what they call the STARS format to have a great interview.

STARS is an acronym for Situation, Task, Action, Result, Skills, and here’s how the format works:

  • Situation : Describe the context within which you performed a job or faced a challenge at work.
  • Task : Describe your responsibility in that situation.
  • Action : Describe how you completed the task or endeavored to meet the challenge. Focus on what you did, rather than what your team, boss, or coworker did.
  • Result : Finally, explain the outcomes or results generated by the action taken.
  • Skills : Skills you used to be successful – includes hard (technical) and soft skills (leadership, teaching, etc.).

Always be sure to end with a wrap up. This includes a final summary line to reinforce your success and results for the question.

The STARS format makes you a memorable candidate because it makes it easy for the interviewer(s) to understand your skills and how your experiences will make you successful at USAA.

6. Referrals: A Powerful way to get hired at USAA

How to Get a Job at USAA

Using referrals affiliated to USAA is a powerful tool for getting hired quickly at the organization. Vice President of Talent Acquisitions, Laurie White, said, “Members of the military, other USAA employees and employee referrals will get a closer look by employers for job openings within USAA.”

So, if you know someone who works at USAA, ask them if you can include them in your referral list and don’t forget to document their information in your application.

USAA Employee Benefits

Did you know that USAA is a top 10 military friendly employer? They provide a flexible and meaningful place of employment for military families. USAA is truly a company that knows how to take care of its people.

In October 2021 USAA announced its increasing minimum pay from $16 to $21 per hour, or $43,680 annually. Besides the pay, the company offers one of the best benefit packages in the industry. Below is a list of its many benefits for employees:

  • No medical, dental or vision insurance premium increase in 2022
  • Childcare Reimbursement for employees making less than $100,000 base salary
  • New college scholarship program for employee dependents with a financial need
  • New paid leave program for family events such as caring for a sick family member
  • Family support benefit up to $20,000 to cover adoption, surrogacy, and infertility treatment expenses
  • Physical, Financial and Emotional Wellness Programs
  • Medical, prescription drugs, and telehealth
  • Behavioral health
  • Dental and vision
  • Life insurance
  • Retirement Savings Plan (401k)
  • Pension Plan
  • Short and long-term disability
  • Paid time off
  • Company holidays
  • Bereavement leave
  • Parental benefit
  • Adoption assistance
  • Healthy Points
  • Employee Assistance Program
  • Onsite fitness centers, relax rooms, and energy zones
  • Onsite health clinics
  • Recreation programs and facilities
  • Reimbursements for remote employees for fitness and recreation
  • Reimbursements for weight management and smoking cessation programs
  • Commuter benefits
  • Child and dependent care reimbursement
  • Service awards and recognition
  • Education assistance program
  • College admissions assistance
  • Tuition assistance for certifications and degrees
  • Orientation and initial customized training
  • Business seminars, speakers and workshops
  • Self-study, classroom and distance learning options
  • License prep, exams and continuing education
  • Career development planning
  • Leadership development programs

USAA Hiring Process

How to Get a Job at USAA

The USAA job application follows 4 steps which are application, applicant screening, interviews (including multiple phone, in-person or video interviews), and the ideal candidate selection. Unsuccessful candidates will see a “no longer under consideration” notification after logging in to their USAA careers portal.

Although the length of the entire process is hard to define, the process typically takes 4-7 weeks.

  • Apply: USAA accepts applications through its online Career Center. You will have the opportunity to set up a logon ID, create a profile, submit your resume, apply for the positions that interest you and build a job search agent. You are encouraged to apply for a specific position due to the high volume of job seeker profiles USAA receives each day.
  • Applicant Screening : If you meet the position’s qualifications, you will be notified via email with instructions for any employment assessments that are required for the job. If received, you should complete the assessment prior to the next step in the process.
  • Interviews: If you have received a follow up email and have completed all the assessments, you may be selected to continue in the process (not every candidate is selected for an interview). If selected, a member of the staffing team will contact you for an interview. The interview determines if you are a good match for a position. If so, you’ll have a formal interview with a member of the hiring team.
  • Candidate Selection: After the formal interview, a hiring manager will review the feedback from interviewers and select an applicant for the position. Applicants who accept a contingent offer of employment must satisfactorily meet all requirements of the comprehensive background check.

For more information about USAA’s job opportunities for Veterans and its military transition programs like VetsLeaD , visit USAA’s veteran employment website .

How Much Experience is Needed to Work at USAA?

How to Get a Job at USAA

USAA offers a variety of career opportunities based on your unique experience. They provide several options for starting a new career where USAA will provide you training “from the ground up.” These positions are in Claims Adjusting, Mortgage Servicing and Customer Service.

Each career at USAA has exciting career progression opportunities and includes paid training.

Where do You Want to Work?

USAA has operations in various cities across the U.S., including:

  • San Antonio, TX (corporate headquarters)
  • Charlotte, NC
  • Chesapeake, VA
  • Colorado Springs, CO
  • Phoenix, AZ
  • Remote Positions

Be an Employee and Join USAA in Giving Back for its 100 th Anniversary

USAA has a service first mentality and prides itself on supporting its communities and giving back. For example, they support many charities and give grants to various organizations. In fact, in early December 2021, USAA announced a multi-city pitch contest for veteran entrepreneurs where they have the opportunity to win nearly $300,000 in prizes. These efforts to boost the veteran entrepreneur community is in celebration of USAA’s 100 th anniversary in 2022.

As an employee, you’ll be given volunteer days to go out and support charities, nonprofit organizations, and give back to the respective community where you work. At USAA you can not only help USAA members reach their financial goals, but you can impact the entire community with the spirit of giving.

Did you enjoy this article? Be sure to share with a fellow veteran or military member and put our military blog on your Chrome or Explorer Reading List. Next week, we’ll be back with more military-to-civilian career transition insight to help you land your dream job in the civilian workforce.

Dr. Phillip Gold is President/CEO of Empire Resume and has vast experience writing resumes for both professionals and servicemembers transitioning from the military into civilian roles. He served as a Captain in the U.S. Air Force and was responsible for leading nuclear missile security. Phillip is a Certified Professional Resume Writer and holds a BA in Communications from The Ohio State University, an MS in Instructional Technology, an MBA in Finance, and a PhD in Finance.

Related Articles:

How to Get a Job at USAA

USAA Veteran Transition Leadership Development

How to Get a Job at USAA

How to Get a Job at Northrop Grumman

How to Get a Job at USAA

What’s a Security Clearance?

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  • USAJOBS Resume Builder
  • Federal Resume Guide
  • UsaJobs Tips

Last Updated on 02/08/2024

Before you start creating a brand new resume to apply for a federal government position, you need to choose the way to build it. You can either make use of the USAJOBS resume builder or upload your own resume. The former has a number of advantages over the latter.

First of all, by using the USAJOBS resume builder, you will create a document in a standard federal resume format. It will make searching and evaluating your resume easier for federal human resources specialists.

Second, the USAJOBS resume builder allows you to duplicate your resume, which is very helpful when you need to upgrade the document or tailor it to a specific position. Offering you to use its federal resume builder, USAJOBS provide you with a professional resume writing instrument, which is worth trying out.

Table of Contents

  • 1.1 1. Searching for Jobs
  • 1.2 2. Tailor Your Resume for Each Specific Position
  • 1.3 3. Do Not Leave Blank Fields
  • 1.4 4. Proofread
  • 1.5 5. Keyword Research
  • 1.6 6. Consider Your Audience
  • 2.1 Step-by-Step Guide on USAJOBS Resume Builder
  • 2.2 Should I Use USAJOBS Resume Builder or Upload My File?
  • 3 Wrapping It Up

USAJOBS Resume Builder Tips

For your resume to be searchable and efficient, take your time to learn the subtleties of the federal resume builder USAJOBS has created. We have come up with the top 4 tips that will help you avoid the common mistakes that often prevent the candidates from being recognized as qualified for the job.

1. Searching for Jobs

The USAJOBS search engine can be tough. To speed up your job searching process, use OPM Job Series. It’s one of the effective methods to find the right job in your field.

Read the announcement carefully! Before appl ying for a position, go to the Qualifications section in the vacancy announcement and preview the vacancy announcement questions.

Let’s compare a basic Qualifications list for a Marketing Assistance position : 

And more detailed Qualifications list for a Strategic Marketing Analyst position : 

As we can see, Qualifications requirements may vary depending on GS position, education, expert level skills or other specific knowledge relevant to a job announcement. So make sure to select a corresponding answer to each question prior to appl ying for a job posting. 

2. Tailor Your Resume for Each Specific Position

This is indeed a tedious task but it is totally worth the effort. USAJOBS allows the employee to have 5 resumes created and uploaded via the USAJOBS resume builder.

Tailoring your resume for each specific federal job announcement can be the key to your success.

Although having similar titles, the different job announcement will be using different keywords to describe their requirements for the candidate. Keep your resume brief, describe your work experience and education relevant to the position you apply for.

The advantage of the resume builder is that you get a consistent federal cv, which can be found by a recruiter using a keyword search. Building a resume that is perfectly in tune with the specific announcement will help your application score more points in the competition.

Information for Veterans: The Saved Documents section on USAJOBS allows to save up to 10 supporting eligibility documents as recommendation letters, cover letters or performance reports.

3. Do Not Leave Blank Fields

It is true that a resume should normally be kept brief but with the federal government resumes, it is all about the perfect balance between being concise and being informative. The technical trick about the USAJOBS resume builder tool is to use all the fields it provides.

4. Proofread

Believe it or not but such an obvious step in the resume writing process is often neglected by the applicants. Typographical errors, not to speak of grammatical and spelling mistakes, will seriously impair the impressions of the federal HR specialist even about a seemingly perfect resume.

As a practice task, you can take any USAJOBS resume builder sample and evaluate it in terms of the points described above. This will train you to be more critical and attentive when you start building your own federal resume.

5. Keyword Research

Don’t forget that there is no automated sorting out of resumes — your qualifications will be checked and analyzed by real people. Given that they read through dozens of submissions, your task is to boost your application’s informational strength. Highlight crucial keywords — place yourself in the potential reader’s shoes.

Make your USAJOBS resume format clear and precise. Although it contains long paragraphs describing your skills or job-related accomplishments, add proper keywords to fit into the target position’s frames.

The keyword research as a process should fail into these two categories:

  • General — “teamwork”, “communication”, and something like “leadership” commonly have a universal appeal in making your resume get noticed among other applications. Still, it is better to see what requirements your position stays on to avoid overly general terms.
  • Specific — nonetheless, industry-specific keywords will help you nail it and showcase your professionalism and expertise in the target field. When applying for a government position, enrich your resume with the right content in headers, work experience, skills, and accomplishments sections. You don’t have to allocate them evenly throughout the text — the beginning of paragraphs or resume’s new sections are quite good for the task.

6. Consider Your Audience

When working on your federal resume’s content, conduct a thorough research about the hiring agency and its standards. You can focus on the most widespread expectations and format preferences in your field and adhere to them. Following a typical resume structure and using USAJOBS resume builder without much creative customization will help you stay on the safe side.

Consider your industry of expertise. Attorneys, budget analysts, human resources specialists, and civil engineers as a few examples of federal government jobs will have their distinctive storyline formats.

How to Create a Resume with USAJOBS Resume Builder

If you do not know what to start with, read through the instructions on How To Create and Develop USAJOBS Profile . We provide all the necessary basic technicalities of the resume building process. If you have a vague idea about what to write in each section, we highly recommend examining at least one USAJOBS resume builder example to see how a well-built final document should look like. Do not forget that all the information you put in your resume should not only be up-to-date and 100% correct but also demonstrating the level of your qualification for the job to the full extent.

If you want to get the best federal employee compensation package with benefits like taking part in the FSAFEDS or long-term care and health insurance, it is crucial to raise your resume’s potential. The easiest way is to include all the crucial details in the document and choose a template that caters to the interests of several agencies in the market. That’s why using the services of the official employment website of the federal government is such a lucrative opportunity.

Step-by-Step Guide on USAJOBS Resume Builder

Let’s check the step-by-step guide on your course of action on the USAJOBS:

  • Sign in or sign up. Provide your valid email address and select your language preference. You can choose from English, Spanish, and French newsletters.
  • Acknowledge the platform’s terms and conditions to complete the registration.
  • Check your mailbox for a confirmation letter from USAJOBS.

Once the registration is completed, confirm your account. The system will let you select the desired authentication method: security key, backup codes, voice or text message, authentication app, face or touch unlock.

Don’t leave blank fields — it will simplify your interaction with the platform. You can add hiring paths, citizenship, languages, experiences, and further details. The system lets you save up to five resumes and up to ten documents of other types (DD214, for instance).

  • Open the Documents tab to be able to upload a finished and polished resume to start your job search. If not ready yet, create a custom version matching the target position’s requirements.
  • Fill in the fields. Click “Add Work Experience”, “Add Education”, and “Add Reference”, enter the data, and hit the “Save” button for each section. For more detailed descriptions of your skills, you will have a field with 5000 characters available.
  • To move your ready paragraphs and adjust the storyline’s order, use the web’s arrows.
  • Click “Add” to provide other pieces of information, including your academic accomplishments or training. Although you have to be open about your experiences, there is a list of exceptions of what data is insufficient for a federal resume on the website: – in-depth personal information, including your religious preferences, sexual orientation, etc.; – personal photos (another difference between federal resumes versus private ones); – Social Security Number; – government and classified sensitive data (only approved files of general use). If your GPA is below 3.5, it isn’t a compulsory detail to include in your resume. Besides, make sure you double-check the qualification of educational establishments on your list — OES and NCOES military schools won’t be considered as high education institutions to apply for a federal position.
  • Review the provided data and proofread the document. Once you submit the application, no further changes will be possible.
  • Hit the “Finish” button to complete your resume for USAJOBS.gov.

Should I Use USAJOBS Resume Builder or Upload My File?

Both options can help you deliver top-notch resumes and prove your worth as a federal worker. Still, creating such a document from scratch requires certain skills and experiences. If it is your first time, there is nothing wrong with relying on ready-made templates from USAJOBS resume builder.

“Should I use USAJOBS resume builder?” is one of the most typical concerns of novice applicants. The key advantage of taking the most out of the website’s functions is that you minimize prospective risks.

Wrapping It Up

By taking a closer look at USAJOBS resume builder examples, it is easier to understand what format to pursue to get the best results. Follow the tips and suggestions from this guide to ensure your value as an ideal applicant in the eyes of the target hiring agency in the federal market. Make sure to customize your resume for every position with proper keywords, job-related training, and other facts that match up to its requirements. Good luck in finding the job of your dreams!

Still unsure about how to make federal resume? Read our USAJOBS Tips articles:

How long does USAJOBS take to review applications

How to delete USAJOBS account

How to fill out USAJOBS questionnaire

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Job Description And Resume Examples

Tag Archives: USAA

Usaa hiring process: job application, interviews, and employment.

This post provides detailed information on the USAA hiring process, including the job application and interviews, to help you to successfully complete it and be hired. If you are seeking a job with the United Services Automobile Association, USAA, you will be required to successful complete the organization’s hiring process to be employed. Please, continue reading: The USAA… Read More »

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USAJobs Resume Builder Preparation The Ultimate Guide

federal Resume Guide Animation

Section 1: Create a USAJobs.gov Account and Profile

Getting started.

Let's create an account on usajobs.gov and sign in.

You will need to create a login.gov account to sign into USAJobs.gov. It’s pretty simple, but you need a very strong password, so have one ready.

Set Your Credentials

Step 1: Enter your email address .

Tooltip: Don't use an unprofessional address, (like [email protected] ). If necessary, create a specific usajobs email address. Keep out span by only using it for employment purposes. ( [email protected] for example)

Step 2: You must Confirm your email address to proceed.

Step 3: Select a primary authentication method .

Tooltip: Some of these security options may be new to you. You may learn about Authentication Applications here . If you have a security key, it must support the FIDO standard. These methods are the most secure. Using any method you prefer will be acceptable.

Example: If you chose to authenticate by phone, enter a phone number . You will receive a one-time security code via text.

Step 5: Déjà vu? Go ahead and choose a backup method .

You've Created an Account with Login.gov!

Write down the email and password you used to create this account. You don't want to forget your user ID or password. You may now Sign in to usajobs.gov . It might take 5 tries and 3 password resets, so be patient!

Create Your Profile:

Important: USAJobs.gov may sign you out before you can save anything. It may be best to prepare in a Word document and paste onto the form. You don't want your session to expire before you save.

Click on “Guest” and it takes you to the Legal Name field. Use the name you would like hiring officials to see.

Remember if you use nicknames, they will be visible to others. I prefer full first name (formal) middle name, full last name.

Enter your full address . Use official abbreviation of street codes (ST, AV, DR). Enter the Zip code, city and state (state from drop down).

You may enter up to 2 phone numbers.

Be sure to enter your cell phone number if you have one. Hiring officials don't want to speak to a family member. Cell phones eliminate the problem.

Click on “Save Contact Information” to go to the next step.

Citizenship

Answer the citizenship question.

Click “Registered” or the correct exempt choice. Since January 1, 1960, many register for selective service in 11th grade.

Click “Save Citizenship” to continue.

Hiring paths

This information narrows down job searches that apply to you. Click on all that pertain to you.

IMPORTANT: Veterans receive 5 to 10 extra eligibility rating points. This will help you be placed at the top of the list. Include your DD-214 with your application package.

List your federal, military, and professional experience here. Make your profile searchable. Agencies can find you based on your experience.

Do you have Federal experience? Enter the type and Series and the highest grade achieved . Then enter the pay scale and your federal occupation (title).

Create a Biography by listing the federal jobs you had.

Federal Service: US Department of Commerce, US Census Bureau. 1998-2000 ACE Team Supervisor, Philadelphia 2005-2008 Field Representative/Senior Field Representative Los Angeles Regional Office 2008-2011 Regional Technician/Area Manager Census 2000, Los Angeles Regional Census Center 2014-2015 Government Contractor/Sabre Systems/Technical Writer

You don’t need to go into detail at this time. When you enter work experience, you have space to enter duties, skills, etc.

At this point they signed me out. I had to sign in again and re-enter the Biography. Good thing I saved it!

Military Service – Have you served in the US Military? Claim Veteran's Preference. This is very important. Veterans receive 5 to 10 extra points on your eligibility rating.

Veterans may be placed at the top of the list. Be sure to include your DD-214 with your application package. Aslo, Have your D-214 ready to answer the questions in this section. Skip to Demographics – Answer or decline by clicking the first box.

Section 2: Build Your USAJobs.gov Federal Job Search

Here is what you do to find a list of federal government jobs:.

Tooltip: Use your USA Jobs login or create your usajobs.gov account if you'd like to save your job search later! For step-by-step guidance, see the "Create Your USAJobs.gov Account and profile" section above.

Before you start looking at USAJobs resume examples, let's find your first list of government jobs. You will use www.usajobs.gov for your Federal government job search.

USAJobs.gov provides a complete list of Federal Government Jobs (Vacancies). We recommend this resource for finding a federal job.

Build Your First Federal Job Search

  • Go to www.usajobs.gov on your desktop
  • If you do not see a search bar, click the "Search" icon (top right)
  • Enter a Location
  • Click the blue "search" button next to the search bar to submit

How to Search for Federal Government Jobs

You've completed your first Federal Job Search. Great job!

Look through your search results. You will see Vacancies available in the location you entered. Many of these vacancies may be outside of your career path.

Next, let's filter out the jobs you don't fit.

How to Filter Your Federal Job Search:

Filter by location.

First, let's set how far we are willing to travel within this location. The default is 25 miles.

When I used the 25 mile radius, it returned 44 Results. When I expanded to a 60 mile radius, I had 579 results! That's a huge difference.

Setting A Travel Radius

Tooltip: You can enter multiple locations and click search again. This is helpful if there are multiple places you are willing to work.

  • Click “More Filters" .
  • Use the slider to set the distance you are willing to travel .

How to filter by travel radius

The "More Filters" section

Look under “More Filters”. You will also find limits like Work Schedule, Appointment Type, and more. I do not find these filters necessary.

Additional Resources: Here is the Official Documentation for filtering results by: Location , Work Schedule , Appointment type , Security Clearance , and Travel Percentage .

How to Use "Top Filters" to gain an edge:

Tooltip: Current/former Federal Employee can leave filters unchecked. This will maximize your result options.

Top filters give you access to vacancies exclusive to certain groups. These vacancies may have less competition.

I only use these filters to add vacancies to your list of results. Try not to limit yourself to only one filter.

  • Click "Top Filters"
  • Click "Open to the Public"
  • Click each additional filter for which you are eligible.

How to Choose Top Filters

Filtering by Pay

Before you filter by pay, remember that what's important is getting in.

Changing Jobs within the Federal Government is Easy.

Have you served 90+ days after competitive appointment as a Federal employee? You may typically apply to ANY "status" position.

That means you get more opportunities with much less competition, so you can move up or move around very quickly. I recommend non-federal employees apply to EVERY relevant job. If qualified, just get in somewhere and figure it out from inside.

Use Pay Filters to Match Your Work Experience

If you have no Federal Experience:

Tooltip: Want to find the positions for which you most likely to be qualify? Start with the highest salary you've earned. Subtract 10-15k for your minimum salary. Add 10-15k for your maximum salary.

  • Scroll down to "Pay"
  • Click the radio button next to "Salary"
  • Click the $ amount next to "Min" to type a minimum salary
  • Submit using the "Enter" key
  • Click the $ amount next to "Max" to type a maximum salary

How to filter by salary

If you have Federal Experience:

Tooltip: Even Federal employees should apply to every grade level. Look at the the 2021 Pay Schedule . A step-10 for one grade level may pay more than the step-1 of a higher grade level!

  • Click "grade"
  • Click to add each grade level for which you qualify

How to filter by grade level

How to Filter Jobs by Keywords

Non-veterans.

Non-veterans might have a better chance using "Direct Hire" as a keyword. These jobs are critical to fill.

Many direct-hire jobs do not offer Veterans preference. This may level the playing field for you.

Student or Recent Graduate

You might have a better chance if you use "Pathways" as a keyword. These vacancies may value education over experience. Pathways are often excellent entry level government jobs.

  • Under “Keywords” in the search bar, enter your interests .
  • Click Search

Add Keyword Filters

Example: Do you want to work for a specific agency? If you like the Census Bureau, enter "Census Bureau". If you have IT experience, enter "IT Experience". I entered “Manager” and it returned 124 jobs. I would look at each one to see if I qualify.

Nice work! Now you have a well filtered job search.

Look at the job titles and save all that match your qualifications.

Is this your first time working for the government? Pay particular attention to any "assistant" position. These jobs are usually entry level. Many do not even require a degree or experience in that field. Be sure to save every job that has "Assistant" in the title. You face less cometition moving up to a higher grade level from inside.

Saving Searches

How to create a saved search.

Tooltip: To create "Saved Searches", You'll need to Create an account first and log in.

With saved searches, any time new jobs become available, you will receive an email. This ensures you are always up-to-date on new opportunities.

  • Click on the “save search bookmark.”
  • Name the search (Keyword and Date)
  • Select how frequently you want to be notified
  • Select how the jobs should be sorted (I like to sort by job title)

Final Thoughts on Job Searches

You can create up to 10 Saved Searches. They will appear on your usajobs.gov dashboard.

Once you have saved the jobs to your dashboard, you can determine which ones fit you. You are allowed to save up to 25 job vacancies. Don’t forget to delete the one’s you don’t want.

Section 3: Understand Your Vacancy

Tooltip: Read "Build Your Federal Job Search" to select a vacancy.

Why is the vacancy important?

Ready to learn the secret that every USAJobs Resume Builder tutorial leaves out? The Vacancy Announcement has what you need to customize your resume. The trick is to understand what they want, give it to them, and back it up.

Where to Start

Use the job search tool on www.usajobs.gov to find your vacancy announcements. Simply cut and paste, and edit every part that applies. This will satisfy the job requirements to get through the initial screening.

Open a vacancy announcement on the www.usajobs.gov website. You'll find a lot of information you need to review. This is how to find out about the job that is being offered.

How do I use the Vacancy?

First, you translate a vacancy announcement into understandable terms. This helps you decide if you are even qualified for the job. Then, later, you can review for additional information about the job.

How do I read the vacancy?

Government terminology can be complicated and hard to understand. They also use acronyms that may not be familiar to you.

There is a secret to understanding government Human Resource Specialists. Break every sentence down comma to comma . The sentences can be long and complicated. They take 30 extra words to make a point.

Look specifically for what you need be qualified for the job .

Finding The Qualifications

Start out by looking for 4 main headings :

  • Proficiency Requirement
  • Qualifying Experience
  • Specialized Experience
  • KSA's (Knowledge, Skills and Abilities)

Look for these headings in the announcement. You need to determine if you have that experience and meet those requirements . Often, this information is listed by Grade Level.

Here are the salary equivalents for each grade level .

Let's review the qualifications and evaluations of a vacancy. I am going to highlight the specific qualifications needed for the job. I have added notes next to any that need "translation".

Follow an Example Vacancy

Qualifications required:.

GS-5: You qualify at the GS-5 grade level if you possess one (1) year of specialized experience, equivalent to at least the GS-4 grade level in the Federal government, which has equipped you with the skills needed to perform successfully the duties of the position.

  • Entering information into a computer system ;
  • Answering routine questions from other employees ;
  • Distributing information to appropriate personnel .

GS-6: You qualify at the GS-6 grade level if you possess one (1) year of specialized experience , equivalent to at least the GS-5 grade level in the Federal government, which has equipped you with the skills needed to perform successfully the duties of the position.

  • Assisting analysts with interpreting and analyzing data . (Helping a supervisor compare information with expected results.)
  • Assisting in the performance of ongoing reviews of documentation and verification of status . (Helping a Supervisor make sure documents are complete and accurate.)
  • Assisting in the development of methodologies and plans for system utilization activities . (Helping plan and use tools and manuals to achieve results.)
  • Assisting in compilation of statistical information from automated resources to be used in past, current and future evaluations of data quality . (Helping a Supervisor use programs like Excel to compare information.)

GS-7: You qualify at the GS-7 grade level if you possess one (1) year of specialized experience, equivalent to at least the GS-6 grade level in the Federal government, which has equipped you with the skills necessary to perform successfully the duties of the position.

  • Interpreting and analyzing data. (Comparing incoming information against what is expected)
  • Performing on-going reviews of documentation and verification of status . (Reading documents and making sure they are complete and accurate)
  • Developing methodologies and plans for system utilization activities with analysts . (Helping to plan and use tools and manuals to achieve results.)
  • Compiling statistical information from automated resources to be used in past, current and future evaluations of data quality . (Using Microsoft Excel or other programs. Comparing information so that others can decide if the quality of the data meets the requirements.)

EDUCATIONAL SUBSTITUTION:

GS-5: You may substitute 4 years of education above high school for the experience required at the GS-5 level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

Appropriate combinations of successfully completed post-high school education and experience also may be used to meet the total qualification requirements for the GS-5 grade level.

All requirements for this position must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Wednesday, June 01, 2015).

You qualify for this position at the Grade 5 level if you have a Bachelors degree. You may also combine education and experience to meet the requirements.

How You Will Be Evaluated

Your application packet.

You will be evaluated for this position based on your resume. Your resume must support your responses. This includes job specific assessment questions. Include level of education claimed, experience, and training.

To be considered for this position, be sure your resume is compliant. Your resume must be submitted as part of your on-line application.

You must completing the online assessment questions. You must also upload your resume with any required supporting documents.

How to know if you are qualified

Review the "Finding the Qualifications" Section. Highlight the qualifications required to apply for the position. Next, you can decide if you have those qualifications.

Look at the highlighted items , one by one, and ask yourself, "have I done this?" .

Do you meet all qualifications under one grade level? This qualifies you at the next higher grade level. Can you answer yes to each of the requirements for Grade 4? You are qualified for Grade 5. Can you answer yes to each of the requirements for Grade 5? You are qualified for Grade 7, etc.

Pay attention to the closing date! At 11:59 PM (Midnight) Eastern Time (9PM Pacific Time) the job will close. After this, your application package will not be accepted. In fact, the job will no longer appear on the screen.

If you are qualified for the position, you will click on "Save Job." Once the job is saved, you can go back to your USAJobs.gov account page. Click on "Saved Jobs" when you are ready to apply for the job.

Section 4: USAJobs Resume Builder process

Federal resume guide.

IMPORTANT: Your resume must make it through the federal screening process. Do not apply to Federal Jobs with a non-compliant resume.

What is a Basic Federal Resume?

Your basic resume is a starting point. You will use it as a foundation for all of your job applications. Remember, only qualified applications will pass the screening. You may use the USAJobs resume builder or upload a customized resume in the official USA Jobs resume format.

You can use the USAJobs Resume Builder to apply for a federal job. To build the basic resume yourself, continue below.

If you prefer, you can Hire a USAJobs Resume Writer [$399] from our team. Just click the button that says "Write My Resume".

As a shameless plug, our customized resumes are compliant with all Office of Personnel Management (OPM) Standards. They are provided in the official USAJobs resume builder format ready to be uploaded. The service include the necessary USA Jobs resume keywords and phrases specific to your vacancy. Targeting your experience to the specific vacancy gives you a huge edge and allows us to confidently offer our 100% money-back guarantee .

Thank you for your interest and patience.

Get started with the USAJobs Resume Builder

Tooltip: If at any time you have questions, email me at [email protected] . I will be happy to try to clarify.

Go directly to Documents and click on “Upload or Build Resume” . Select “Build Resume.” Your profile information should carry over.

Experience does not carry over. There is no need to enter experience twice. Enter it only in the USAJobs Resume Builder. Do you already have a private sector resume? Keep both windows open so you can copy and paste.

Name and date the resume. Example: Basic Resume 8/2018

Work Experience

This is one of the most critical sections in your resume.

You will customize this section for each application. You may enter work experience 3 different ways.

1. Did you have only one position in a company ? Enter the company name and the position you held, most recent first.

2. Did you have several positions in the company ? Enter the company name once. Enter the dates employment began and ended . List each position in reverse chronological order (most recent first).

Include the dates you held each job within the narrative. This gives the hiring official the details of your term with the employer. It also lets them know that you were promoted.

3. Did you do freelance, consulting or volunteer work? Did you have gaps in your employment? You will enter it differently. In the "Company" field, enter the type of work you did.

(example: Administrative Consultant, Volunteer Work, Set Designer) .

In the field for "position", enter the company you worked for and the dates . These dates do not have to be chronological. Perhaps you had several consulting jobs at the same time.

Here is an example of the how to enter three different types of work history into the USAJobs Resume Builder:

Adelphia Cable Positions Held: Title: Metro Area Sales Manager From: 08/2000 To: 03/2002 Salary: $90,000/year Supervisor: Phone Number

Work History Example 2:

US Census Bureau Positions Held: Title: Area Manager Then, in the narrative, enter: Title: Area Manager From: 09/09 To: Present Salary: $65,000/year Title: Regional Technician From: 03/08 To: 09/09 Salary: Grade 12 Title: Senior Field Representative From: 02/2006 To: 03/2008 Salary: Grade 6 Title: Field Representative From: 01/2005 To: 02/2006 Salary: Grade 5 Title: Team Supervisor From: 10/1998 To: 05/2000 Salary: Grade 12 Supervisor: Assistant Regional Census Manager Phone Number

Work History Example 3:

Self-Employed Positions Held: Title: Truly Unique Web Administrative Consultant From: 3/2002 To: 3/2004 Salary: Volunteer Title: Benefits Plus Administrative Consultant From: 03/2002 To: 03/2006 Salary: Commission Title: Say Cheese Photography Administrative Consultant From: 03/2004 To: 03/2006 Salary: Commission Supervisor: Phone Number

Things To Keep in Mind

Have the addresses of your employers ready to enter . Did you work from more than one place? Enter the mailing address of the company , or the most recent address.

if you are still employed select “present” as the end date for that company.

When you enter the salary information, use "$" and commas . Enter the annual rate if possible (ex: $40,000/year – do not abbreviate.)

Duties, accomplishments, and related skills

Important: You will need to customize this section. This targets your experienc to each vacancy announcement you select.

At this time you can briefly enter duties, accomplishments, and related skills . You will add to this section later to customize it. Don't write a book .

You may enter your highest salary here. Label it as yearly, monthly, or hourly under salary rate. This tells hiring managers the grade level for which you will qualify.

Average hours per week

Enter your average weekly hours worked.

May we contact your supervisor

If at all possible, answer yes . You will be prompted to enter the supervisor name and phone # .

Is this a federal Civilian position

If you have not worked fro the government, enter no . Otherwise, enter yes. Select the Department & Agency, Series, Pay Scale and Grade Level . Also, you can select the Employment Type .

Save your work experience!

Then click on “Add work experience” to add the next job you held . Continue until you have listed your work history to the year 2000. Enter jobs in reverse chronological order. Include all military experience, even prior to year 2000.

Educational History

It is usually optional to enter your education. Check if the vacancy requires a specific educational level. Enter your degrees , most recent first.

Example: Doctorate; Masters; Bachelors; Associates; High School. Enter certifications, licenses, additional coursework. Click on “Save Education" for additional fields.

You will be asked to list name, phone number, Email. Select a reference type (professional or personal). Include the employer and the title of the reference.

Job Related Training

List the titles and completion dates of training courses you have attended. List certificates you have earned.

If you are bilingual , answer these questions . It is always helpful to speak more than one language. It is a requirement for some jobs.

Organizations and Affiliations

List any professional organizations to which you belong.

Professional Publications

Enter any professional publications in the space provided.

Additional Information

This section of the USAJobs Resume Builder will be customized for each job application. This is where you will add:

Specialized Experience required in the job announcement.

Knowledge Skills and Abilities required in the job announcement.

Any continuation of work experience.

Anything else you haven’t entered but want them to see.

Congratulations! You have a basic federal resume.

At this point you are ready to start looking for a government job!

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United States of America Service Academy Forums

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  • Service Academy Discussion
  • Air Force Academy - USAFA

Resume Examples

  • Thread starter US21
  • Start date Jun 12, 2018
  • Tags resume usafa uscga usma usmma usna
  • Jun 12, 2018

Hi, may any of you please post good examples of resumes? One that would be an ideal student appointed to the SAs. Also, you are all more than welcome to post your own resume. Thank you very much to all!  

AROTC-dad

US21 said: Also, you are all more than welcome to post your own resume. Click to expand...

Here is a simple example of a high school student's resume. Keep it simple. Use good quality paper and be watchful of grammar, spelling and punctuation. FirstName LastName 6 Oak Street, Arlington, VA 12333 Phone: 555.555.1234 Email: [email protected] Education Arlington High School , Arlington, Virginia 20XX – present GPA: 3.81 Achievements • National Honor Society: 20XX, 20XX, 20XX • Academic Honor Roll: 20XX - 20XX Work Experience Sales Associate, The Retail Store June 20XX – Present • Maintain and restock inventory. • Provide customer service. • Responsible for training incoming associates in operating cash register system due to track record of excellence. Child Care 20XX - Present • Provide childcare for half a dozen families after school, weekends, and during school vacations. • Develop and implement fun and educational activities for all children, ranging from ages 1 year to 8 years. Volunteer Experience Arlington Literacy Program • Run book monthly for six eight-year-olds Run for Life • Assist in marketing (via social media), setting up booths, running registration, and cleaning up for bi-annual race. Interests / Activities • Member of Arlington High School Tennis Team • Girl Scout • Piano, 10 years  

Here is another good high school resume example with tips attached: https://www.mass.edu/gearup/documents/WritingaResume.pdf  

USMA has been very pro active since DS applied to WP SLE though application is not officially open. Recruitment has sent packet with very specific tips for pre candidates. One valuable tool is a resume example. The recruiter expressly requested applicants use the exact format for easy mass viewing Does USAFA offer or request this for candidates?  

Devil Doc

@AROTC-dad great non-use of personal information to include a fake school name. Great example of a high school kid's accomplishments on a resume.  

AROTC-dad said: US21 said: Also, you are all more than welcome to post your own resume. Click to expand...
AROTC-dad said: Here is a simple example of a high school student's resume. Keep it simple. Use good quality paper and be watchful of grammar, spelling and punctuation. FirstName LastName 6 Oak Street, Arlington, VA 12333 Phone: 555.555.1234 Email: [email protected] Education Arlington High School , Arlington, Virginia 20XX – present GPA: 3.81 Achievements • National Honor Society: 20XX, 20XX, 20XX • Academic Honor Roll: 20XX - 20XX Work Experience Sales Associate, The Retail Store June 20XX – Present • Maintain and restock inventory. • Provide customer service. • Responsible for training incoming associates in operating cash register system due to track record of excellence. Child Care 20XX - Present • Provide childcare for half a dozen families after school, weekends, and during school vacations. • Develop and implement fun and educational activities for all children, ranging from ages 1 year to 8 years. Volunteer Experience Arlington Literacy Program • Run book monthly for six eight-year-olds Run for Life • Assist in marketing (via social media), setting up booths, running registration, and cleaning up for bi-annual race. Interests / Activities • Member of Arlington High School Tennis Team • Girl Scout • Piano, 10 years Click to expand...

Harleyboys98

Are resumes allowed to be more than one page? I know the universal rule is to fit everything on the front side of a single page. What are your thoughts? This question pertains to the nomination piece rather than the SA application itself.  

My opinion as a hiring manager with over 20 years of experience is to stick to one page. Unless you are a senior executive, there is no reason you can't fit an 18 year old's student resume on one page!  

A hiring manager for 20 years and an avid forum poster. Very impressive to say the least. Are your days longer than the rest of ours?  

  • Jun 13, 2018
AROTC-dad said: Not as long as those of our active duty military men and women! Click to expand...

There is no single resume format that works better than others if that is what the OP is asking. As others have pointed out, brief is better and you need to make sure the listed items are things you accomplished and not bragging/exaggerating about things you didn't actually do. There are many other aspects to getting an appointment such as passing the CFA, DODMERB and getting a NOM, none of which have anything to do with your resume. You may also look great on paper and then do a terrible job during the MOC NOM interview, which could also impact your ability to get an appointment. I don't see any point in trying to match resumes with others as this becomes yet another of those 'chance me' threads. The official SA websites list the typical candidate qualifications and class profile, so that is where I would start.  

justdoit19

Proud parent of an ANG, USNA X2, and a MidSib

There are also tons of templates already formatted on different websites/Word. Totally agree with one page. Move margins and change fonts to get it there...it can be done at 18. One thing to not overlook is the visual aspect. Balanced, clean, visually appealing. We made sure and had an ‘artsy’ person or two look at DS’s. Another thing for younger readers of this thread, it’s a good idea start in your early high school years. Have a working draft going and add accomplishments along the way. So much easier than trying to recall later on. Your school should have a resource/teacher who could maybe review as well? An English teacher maybe? Pay attention to verb tense. Keep it all the same. I see that mistake a lot [emoji51]  

MidwestDad

  • Summer Employment with TKM landscaping firm and neighborhood yard work
  • Volunteer work coaching youth football camp for local teams
  • Fundraising activities to support WLN athletics boosters clubs
  • National Honor Society community service
  • Secretary of WLN Business Club
  • Varsity Letter WLN football; all-Conference, hon. mention all-County, Academic All-State
  • Varsity Letter WLN Basketball; Coach’s ‘Knight Award’ for Teamwork and Leadership
  • Varsity Letter WLN Track; all-Conference, all-County, hon. Mention all-state, Team MVP
  • Academic Letter
  • Employment officiating for Little League baseball / Youth basketball leagues
  • Travel baseball with Warriors 16U team
  • Volunteer work at Food Bank Garden and St. Patrick’s parish, WLN Boosters fundraising
  • Founding Member and Charter Secretary of WLN business club
  • Starting QB WLN JV football team
  • Varsity Letter WLN Basketball
  • Varsity Letter WLN Track and Field
  • Travel Baseball with Warriors 15U team
  • Employment with youth sports officiating and landscaping work
  • Volunteer work with St. Patrick’s parish and WLN boosters fundraising
  • Starting QB WLN Freshman football team
  • WLN Freshman Basketball
  • WLN Freshman Baseball
  • Travel Baseball with Warriors 14U team
  • Employment in neighborhood landscaping work
  • Volunteer work with St. Patrick’s parish
  • Sep 6, 2021
MidwestDad said: With minor deletions of school and team names here is actual CV from DS who received 2 SA appointments. Add name and address at top; most recent first. Activities and Employment: 12th Grade Starting Quarterback - WLN Varsity football team Summer Employment with TKM landscaping firm and neighborhood yard work Volunteer work coaching youth football camp for local teams Fundraising activities to support WLN athletics boosters clubs National Honor Society community service Secretary of WLN Business Club 11th Grade Varsity Letter WLN football; all-Conference, hon. mention all-County, Academic All-State Varsity Letter WLN Basketball; Coach’s ‘Knight Award’ for Teamwork and Leadership Varsity Letter WLN Track; all-Conference, all-County, hon. Mention all-state, Team MVP Academic Letter Employment officiating for Little League baseball / Youth basketball leagues Travel baseball with Warriors 16U team Volunteer work at Food Bank Garden and St. Patrick’s parish, WLN Boosters fundraising Founding Member and Charter Secretary of WLN business club 10th Grade Starting QB WLN JV football team Varsity Letter WLN Basketball Varsity Letter WLN Track and Field Academic Letter Travel Baseball with Warriors 15U team Employment with youth sports officiating and landscaping work Volunteer work with St. Patrick’s parish and WLN boosters fundraising 9th Grade Starting QB WLN Freshman football team WLN Freshman Basketball WLN Freshman Baseball Travel Baseball with Warriors 14U team Employment in neighborhood landscaping work Volunteer work with St. Patrick’s parish Click to expand...

trad2026

ProudAZmom said: I know it's been a while but was this all on 1 page or 2? Click to expand...
MidwestDad said: here is actual CV from DS Click to expand...
  • Sep 7, 2021

😒

DD USNA OORAH! / DS ROTC HOOAH!

🙃

Property Adjuster Resume Sample

The resume builder.

Create a Resume in Minutes with Professional Resume Templates

Work Experience

  • Provides PROPERTY claims service via internal channels (phone/fax/email/mail/) to members and third party customers
  • Adjusts low to moderately complex property claims. Severity of claims includes personal property claims involving low to moderate dollar value, structure claims involving low dollar and severity, and writing UPP estimates
  • Acquires and applies basic knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the USAA claim handling process and procedures
  • Seeks guidance from team members to resolve issues and identify appropriate issues for escalation
  • Partners with and/or directs vendors and internal business partners to facilitate claims resolution
  • Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CAT's
  • Settle claims after determining insurance carrier’s liability, client’s instructions, and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage pursuing subrogation when appropriate
  • Examines claims forms
  • Settles claims by determining insurance carrier’s liability
  • Implement and coordinate the most effective management techniques to mitigate loss and expense payments. Settlement and reserving authority levels are moderate
  • ​3 to 5 years experience resolving moderately complex personal and commercial property loss claims
  • Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation
  • Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary
  • Documents claim files and submits report for closure
  • Recognizes subrogation situations and initiates appropriate action
  • Services assigned territory and brings assigned claims to conclusion
  • Interacts with Agents and district sales managers on matters of mutual concern
  • Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required
  • Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation
  • Assists in training of new claims adjusters
  • Participates on Catastrophe Team when required
  • Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims
  • Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required
  • Documents claim files and submits final report to file for closure

Professional Skills

  • Strong analytical and mathematical ability with strong PC/laptop skills including on-line estimating programs such as Xactimate
  • Strong negotiation, investigation and communication skills
  • And strong PC/laptop skills to include claims or appraisal system Xactimate
  • And strong PC/laptop skills to include a claims or appraisal system such as Xactimate and/or Simbility
  • Possesses strong customer focus, service skills and behaviors
  • Proficient knowledge of company products/services and application of knowledge, skills and abilities required
  • Customer-centric with exceptional customer service skills

How to write Property Adjuster Resume

Property Adjuster role is responsible for claims, xactimate, appraisal, litigation, training, security, estimating, research, insurance, travel. To write great resume for property adjuster job, your resume must include:

  • Your contact information
  • Work experience
  • Skill listing

Contact Information For Property Adjuster Resume

The section contact information is important in your property adjuster resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Telephone number

Work Experience in Your Property Adjuster Resume

The section work experience is an essential part of your property adjuster resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous property adjuster responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular property adjuster position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Property Adjuster resume experience can include:

  • Demonstrated deep understanding and skill related to each phase of the claim handling process and/or estimation, restoration and construction experience
  • Possesses functional knowledge and skills reflective of fully competent practitioner. Identifies possibly suspicious claims
  • Easily adapts to new, different, or changing situations, requirements, and priorities
  • Experience resolving moderately complex personal and commercial property loss claims
  • A valid driver’s license and a clean driving record
  • Previous experience adjusting complex property claims and claims with heavy losses

Education on a Property Adjuster Resume

Make sure to make education a priority on your property adjuster resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your property adjuster experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Property Adjuster Resume

When listing skills on your property adjuster resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical property adjuster skills:

  • Demonstrated ability to efficiently and effectively handle simple to moderately complex P/C claims
  • Prior property field adjuster experience to include CAT deployment
  • Applies communication skills to interpret caller’s inquiries and offers options and resolutions
  • Strong communicator with strong analytical and mathematical ability
  • Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license
  • Experience multi-tasking within a Windows operating system environment required

List of Typical Experience For a Property Adjuster Resume

Experience for outside property adjuster resume.

  • Handle challenging situations and people with tact and diplomacy
  • Responsible for recognizing questionable claims, subrogation and risk opportunities
  • Identifies subrogation situations and initiates appropriate action
  • Examine claims forms, policies and endorsements and client instructions
  • Prepare reports required by client, local, state and federal governments
  • Obtains demands and makes offers to claimants

Experience For Property Field Adjuster Resume

  • Licensed as required by the state of HI
  • Settles claims by determining clients coverages, liability, client’s instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate
  • Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence
  • Settles claims by determining insurance carrier’s liability, client’s instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate
  • Flexibility to relocate based upon business need

Experience For Associate Adjuster Property Resume

  • Investigates claims by interviewing insured, claimants and witnesses, requesting and obtaining official reports, by requesting and obtaining physical damage inspection reports, and by comparing claim information with evidence
  • Responsibilities of a CAT Claims Adjuster include
  • Military candidates encouraged to apply!
  • Make prompt contact with policyholders, claimants, witnesses, and other parties involved in the loss to set expectations, develop an action plan, and perform an initial exposure assessment
  • Scope and estimate first party homeowners claims, commercial claims, personal property claims as well as time element damages using company approved software applications
  • Sets loss reserves with approval of client and management
  • Creates day to day agenda with assistance of manager/supervisor

Experience For Senior Property Desk Adjuster Resume

  • Perform field work in adverse weather
  • Perform on-site and virtual inspection of damages within regional territory
  • Document all claim activity to support the claim file
  • Physically inspect assigned losses within territory, as assigned
  • Provide the individual Claims Management on Boulder Claims losses/claims. This involves direction and guidance to the independent, vendors, contractors, and Boulder Claims’ clients
  • Generate comprehensive reports on assigned claims

Experience For Personal Property Field Claim Adjuster Resume

  • Review and analyze reports from independents, experts, and vendors
  • Interpret and apply coverages on Boulder Claims’ losses
  • Pay claims within established or extended authority
  • Attend mediation, arbitration, appraisal, and other legal hearings and proceedings
  • Learn and work with subscription policies and within the London Market
  • Participate in Boulder Claims’ Large Loss meetings with direction of IBC Leadership, as needed
  • Assist Boulder Claims’ management with the due diligence process on prospective adjustment firms

Experience For Property Field Claim Adjuster Resume

  • Where appropriate, meet with ICAT producers
  • Where appropriate, attend meetings in Broomfield and other locations
  • Represent ICAT/Boulder Claims at designated industry events
  • Where appropriate, conduct inspections of ICAT buildings, in support of ICAT’s IBU
  • Provides feedback on claims procedures and processes
  • Makes prompt contact with policyholders, claimants, witnesses, and other parties involved in the loss to set expectations, develop an action plan and perform an initial exposure assessment

Experience For Associate Property Adjuster Resume

  • Conducts investigation to determine coverage, liability, and damages, including recorded statements and coordination of field inspections or experts when necessary based on Department Best Practices
  • Scope and estimate significant structural damages to property
  • Investigates cause and origin of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, other adjusters, public personnel, etc
  • Identifies complex issues and seeks assistance as needed from management
  • Sets reserves within authority and recommends settlement values when loss exceeds authority
  • CURRENTLY SEEKING TALENT TO SUPPORT OUR SOUTHERN SAN DIEGO VALLEY, CA AREA
  • CURRENTLY SEEKING TALENT TO SUPPORT OUR WESTERN METROPOLITAN DENVER MARKET
  • Career advancementpotential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
  • Successful completion of ERIE’s Smart Start Program, required

Experience For Licensed Property & Casualty Claims Adjuster Resume

  • Successful completion of ERIE's Smart Start Program, required
  • Bilingualism in English and French (asset)
  • Advanced knowledge of Xactimate
  • Reside in the Southern San Diego Valley, CA area
  • Intermediate knowledge of Xactanalysis and Xact Contents
  • Reside in the Denver, CO area
  • Work hours in excess of 40 hours per week
  • Perform work in a noisy/loud work environment
  • Current Texas License in Property

Experience For Property Claim Desk Adjuster Resume

  • Gather facts and draw conclusions, interpret complex requirements/issues and work independently
  • Acquire and maintain required licenses
  • Reside in or able to relocate to San Diego County, CA
  • Investigate and negotiate property claims in accordance with Aviva's claim procedures and guidelines
  • Responsible for data accuracy and the issuance of payments to vendors, insured and experts

Experience For Field Property Contents Claims Adjuster Resume

  • Review and compile facts, policy, and technical reports, analyze Xactware estimates, value of claim and negotiate/settle claim accordingly
  • Effectively advice and counsel customers on claim status, provide prompt and exemplary customer service and while keeping related parties informed of the claims status
  • Responsible to ensure all correspondence is completed in a time efficient/effective manner including the creation of Critical Path, Proof of Loss and reservation of rights letters etc..
  • Meets Property team performance expectations that are set individually and contributes to team success
  • Intermediate property construction knowledge
  • Advanced knowledge of property insurance policies and endorsements

List of Typical Skills For a Property Adjuster Resume

Skills for outside property adjuster resume.

  • Contributes to business goals, performance metrics, and effectively uses tools & technology
  • Prior field experience to include CAT deployment
  • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more
  • Experience multi-tasking within a Windows operating system environment
  • Experience handling dwelling claims
  • Two years claims adjusting experience, preferably with property claims; or
  • Insurance experience, in dealing with residential and commercial property losses
  • First party commercial & residential property (structures) claim estimating experience

Skills For Property Field Adjuster Resume

  • Property Field Adjusting experience
  • One to three years of Field Property Estimating and coverage assessment experience
  • Property claims adjusting experience
  • Operate a motor vehicle 4-5 hours per day and to get in and out of the vehicle numerous times during the day
  • Four years construction experience; or
  • Strong background in Property and Commerical LInes Insurance

Skills For Associate Adjuster Property Resume

  • Customer contact experience required
  • Previous experience within the insurance industry within the line of business is required
  • Claims experience with an insurance company as a Staff Property Adjuster
  • Claims experience with an insurance company as a staff Property Adjuster or Appraiser
  • Advanced experience with public adjusters
  • Demonstrates a willingness to learn the claims process and lines of business

Skills For Senior Property Desk Adjuster Resume

  • Willing to deploy on CAT duty
  • Responsible for confirming coverage and compiling FNOL information for incoming claims
  • Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims
  • Investigate claims by interviewing claimants and witnesses, obtaining official reports and by inspecting physical damage
  • Utilize computerized software applications for writing and reviewing building damage estimates
  • On-going training opportunities through every stage of your career
  • Successfully completes Technical Learning Center Training within one year of hire date
  • Makes sales calls by calling on local businesses to solicit new business or to maintain existing clients

Skills For Personal Property Field Claim Adjuster Resume

  • Computer keyboarding, travel as required
  • Contracts and coverages, and USAA claim handling process and procedures
  • First party commercial & residential property (structures) claim estimating required
  • Work in a fast paced, changing or stressful environment
  • Also responsible for reviewing case law to determine liability
  • Adheres to and supports policies surrounding attendance

Skills For Property Field Claim Adjuster Resume

  • Intermediate knowledge and proficiency in Xactimate estimating platform
  • Actively pursuing continued education
  • Records additional information/data into the company’s network updating the electronic claim file
  • Settle claims by determining insurance carrier’s liability, client’s instructions, and authority levels
  • Handle personal and commercial property claims requiring outside field investigations and/or inspections

Skills For Associate Property Adjuster Resume

  • Thorough understanding of policies and endorsements related to P/C insurance coverages
  • Successfully applied knowledge of each phase of the claim handling process
  • Review and approval on reports on losses exceeding $10,000
  • Completion of Crawford and Company basic property class, and/or continuing education required for advancement
  • Load and unload equipment and supplies weighing up to 30 pounds from a motor vehicle as needed to perform field work

Skills For Licensed Property & Casualty Claims Adjuster Resume

  • Bend, walk, and climb for several consecutive hours while inspecting damaged buildings, often with utilities turned off or inoperable
  • Use a ladder safely to get onto and off of roofs, and maintain balance while inspecting roofs
  • Create high level of policyholder satisfaction by complying with standards for timeliness of contact, follow-up, payments, and Unfair Claim Practice Act
  • Conduct the negotiation or settlement of assigned claims with insureds, public adjusters, attorneys, and other parties representing ICAT insureds
  • Generate the full scope of claims correspondence, as needed, on assigned claims, seeking appropriate approval as needed
  • When appropriate, solicit adjusting assignments from “other” potential clients

Skills For Property Claim Desk Adjuster Resume

  • Train and/or lead vendors following the occurrence of a catastrophic event as assigned
  • Assist with Boulder Claims/ICAT training to adjustment companies, adjusters, and other partners
  • Assist Boulder Claims’ management with audits on independent adjusting companies
  • Attend internal and external training and seminars
  • Works within operating systems, policies and procedures that achieve the directives of the strategic plans of the business unit and company
  • Handles moderately complex claims involving coverage and moderate damages as defined by Department processes and procedures
  • Handles moderately complex claims involving coverage and damage assessments
  • Evaluate On-Site Property losses
  • Adjusts moderately complex to complex property claims. Severity of claims includes structure claims involving moderate to high dollar value II liability claims involving lower severity physical damage, and Additional Living Expense (ALE) claims involving moderate dollar value

Skills For Field Property Contents Claims Adjuster Resume

  • Acquires and applies advanced knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, and USAA claim handling process and procedures
  • Partners with directs, and/or re-inspects vendors and internal business partners to facilitate quality control and/or claims resolution
  • Be able to lift/carry up to 50 pounds
  • Acquires and applies advanced knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy
  • Adjusts moderately complex to complex property claims
  • Severity of claims includes personal property claims involving low to moderate value, structure claims involving moderate to high dollar value and severity, Section II liability claims involving lower severity physical damage, and Additional Living Expense (ALE) claims involving moderate dollar value
  • Severity of claims includes personal property claims involving moderate to high dollar value, structure claims involving moderate to high dollar value and severity, ALE claims, Section II liability claims involving lower severity physical damage, and writing UPP and moderate valued dwelling estimates
  • Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CAT events

List of Typical Responsibilities For a Property Adjuster Resume

Responsibilities for outside property adjuster resume.

  • Travel and/or work catastrophe duty when needed
  • Current adjuster license or the ability to obtain an adjuster license within six months of hire
  • Offer of employment is contingent upon positive results of applicable background checks
  • Insurance industry designations such as SCLA, AIC, INS, CPCU, etc..
  • State issued Adjuster License(s)

Responsibilities For Property Field Adjuster Resume

  • A company car is provided
  • Proficient in Xactimate Version 28
  • Live within 25 miles of Chatham County
  • Advance knowledge of Xactimate
  • Advanced knowledge of Xactanalysis and Xact Contents

Responsibilities For Associate Adjuster Property Resume

  • Advanced knowledge of property claims contracts and interpretation of case law
  • Reside in the Las Vegas Nevada area or relocate at own expense
  • Obtain applicable adjuster license within a specific number of attempts
  • Insurance industry designations such as SCLA, AIC, INS, CPCU, etc
  • Advanced knowledge of Co-op and Condominium losses

Responsibilities For Senior Property Desk Adjuster Resume

  • Industry designations such as CPCU, AIC, SCLA
  • Flexibility to work outside base location
  • Company car is provided
  • Sets loss reserve
  • Adjusts moderately complex to complex property claims. Severity of claims includes structure claims involving moderate to high dollar value and severity, personal property claims involving low to moderate value, Section II liability claims involving lower severity physical damage, and Additional Living Expense (ALE) claims involving moderate dollar value

Related to Property Adjuster Resume Samples

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Identity verification keeps your joint account open.

We need certain documents when a minor turns 18.

Verifying an 18-year-old’s identity

When a minor turns 18, we’re required to verify their identity within 60 days of their birthday to keep their USAA accounts open.

What documents do I need to provide?

We’ll need a copy of the following:

Government-issued ID

  • Social Security card
  • Proof of physical address

Not sure what to submit? Here are the types of documents we accept .

Types of Documents We Accept

All IDs must have a picture of the 18-year-old’s face. We’ll only accept IDs that aren’t expired.

Provide one of the following:

  • Driver's license issued by a state or U.S. territory, front and back
  • Government ID card issued by a state or U.S. territory, not military ID
  • U.S. passport, photo page
  • Foreign government-issued ID
  • Employment authorization document like Form I-766, I-688, I-688A or I-688B
  • Permanent Resident Card, also called a green card, Alien Registration Receipt Card or Form I-551

Social Security number

  • U.S. Social Security card
  • U.S. IRS letter or card that shows the full tax identification number
  • Unexpired U.S. passport, photo page
  • Most recent Social Security Administration Form 1099 that isn't over 3 years old
  • Most recent W-2 that shows the full Social Security number and isn't over 3 years old
  • Unexpired government-issued ID that has a picture of the 18-year-old
  • Rental agreement showing their name and current address
  • Documentation of home ownership that shows the current address like a property tax statement
  • Major credit card statement that isn't over 90 days old showing the current address and the 18-year old’s name
  • Water, internet, electricity or other utility bill issued within the last 90 days showing their physical address and name
  • Voter registration card
  • Native American tribal document

Why do I need to do this now?

Federal banking regulations require USAA to confirm each member’s identity.

We verify the parent’s identity when they open the account. We wait until a minor turns 18 to confirm their identity, since that’s what we consider legal age.

If we don’t receive proof of identification within 60 days, we’ll begin the process of closing the account.

How to upload documents

This video shows how you can safely submit them.

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Video Duration: 1 minute 21 seconds

Documents you can use: Elapsed time 0 seconds [00:00]

Description of visual information: [Title card - How to Verify a Youth Account Holder’s Identity] End of description.

When a youth account holder turns 18, USAA must verify their identity within 60 days in order to comply with federal law and banking regulations.

Now that you have a joint account holder turning 18, we must confirm their identity.

Here are some examples of documents you may use for verification.

  • A Social Security card
  • A Government-issued ID 

Steps to upload documents: Elapsed time 27 seconds [00:27]

You can send USAA a photo of your document using the USAA Mobile App. 

First, open the app and tap your initials in the upper right corner of your screen.

Select “Send Documents to USAA.”

Select “Upload Documents.”

When asked where you want to send your documents, select “Banking.”

Select “Attach file.”

You can take photos of your documents or upload them from your device. Description of visual information: [Simulation of phone app screens uploading photos of documents.] End of description. Once you've added all of your documents, select “Upload.”

We’ll review your documents in order to verify the account holder.

Thank you for being a loyal member with USAA. You can get started now using the USAA Mobile App or by clicking the “Upload Documents” button on this page. 

End: Elapsed time 1 minute 21 seconds [01:21]

Identity verification FAQ

At first, we may restrict the account. With a restricted account, you may not be able to make purchases, payments or other similar transactions. If we don’t receive the documents after 60 days, we’ll close the account and mail a check with the account balance to the address on file.

Whether they’re joining the military, going to college or entering the workforce, a joint account could make it easier for you to help manage their finances.

You’ll be able to continue monitoring their account and easily assist with bill pay or transfer money, if needed.

Learn how we help protect you and your accounts.

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6 SaaS Resume Examples - Here's What Works In 2024

Software as a service, also known as saas, is a software distribution model in which companies provide access to their product via subscription. this has become one of the #1 ways to monetize software, and professionals with saas experience are highly in-demand these days. if you’re one of them and you’d like to know how to create your own saas-specialized resume, read on. we’re about to show you how. this guide will provide you with five resume examples for saas professionals. additionally, we’ll give you some tips to help you move your resume up the stacks..

Hiring Manager for SaaS Roles

SaaS is a popular software delivery system in which companies create products for online distribution. They provide access to third-party users to their products by using a subscription model. The best example of SaaS products are Netflix, Dropbox, Grammarly, the Google Drive Suite, etc - they're all software you typically don't need to install, offer some kind of service (i.e. 'software as a service' and are typically 'paid' for monthly/yearly if you're using paid versions of the tool (i.e. you don't own the tool if you use it, like a downloaded application). 

This type of software distribution has become so normalized that it’s hard to think it used to be different a couple of decades ago. In the past, if you wanted to buy software applications, you were given a CD that included the installation system. Then, you would install it, use it, and wait for the next update to be released. You would only pay for it once until you had to get an updated software version. 

SaaS freed users from having to install software, maintain it, troubleshoot it, and update it. With SaaS, the applications are updated and maintained automatically, and it’s all taken care of by the software provider. 

Being part of the SaaS industry is highly valuable these days and comes with great compensation and a positive job outlook. However, competition is also high, and you need to be able to stand out from other candidates. Learn how to do it with the following resume templates.

SaaS Resume Templates

Jump to a template:

  • SaaS Sales Manager
  • SaaS Growth
  • SaaS B2B Sales
  • SaaS Account Executive

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Template 1 of 6: SaaS Sales Manager Resume Example

A sales manager is a leading role in which you must ensure sales operations are running smoothly. Sales managers are expected to close large deals for companies. Some of their duties include gathering contact information and creating prospects lists, reports, and sales predictions. They must also develop strategies for generating revenues and oversee the sales team. To become a SaaS manager, you need a bachelor’s degree and more than three years of experience in sales. You must also have extensive experience in a SaaS environment. Some SaaS managers are required to have skills such as HTML, CSS, and Photoshop. They should also be familiar with Salesforce and Microsoft World.

A SaaS sales manager resume template that demonstrates relevant industry experience

We're just getting the template ready for you, just a second left.

Tips to help you write your SaaS Sales Manager resume in 2024

   be explicit with success metrics..

Sales management is a highly important position in a SaaS company and has a direct impact on business revenues. That’s why it is crucial to include metrics and statistics about your performance in previous organizations or projects. Try to emphasize positive outcomes.

Be explicit with success metrics. - SaaS Sales Manager Resume

   Demonstrate your managerial skills.

As a sales manager, you might have to direct and manage part of the sales team. You will be responsible for designing a successful strategy and creating sales standards. Therefore, demonstrating your managerial skills can set you a step further from other competitors.

Demonstrate your managerial skills. - SaaS Sales Manager Resume

Skills you can include on your SaaS Sales Manager resume

Template 2 of 6: saas growth resume example.

A SaaS growth specialist’s role is to evaluate the company’s growth pace and provide strategies to improve its expansion. When a user buys a SaaS subscription, they go through the following funnels: -Acquisition -Activation -Retention -Referral -Revenue The SaaS growth specialist must analyze interesting metrics in every stage of the user journey and provide clients with actionable insights. These reports will then be used for developing effective growth strategies. A SaaS growth specialist also oversees competitors’ activities to find useful trends in the market.

A SaaS growth resume example that showcases industry experience and relevant skills

Tips to help you write your SaaS Growth resume in 2024

   explain your influence on previous projects’ outcomes..

In your SaaS growth resume, it is important to demonstrate your impact on the bottom line. Your work as a SaaS growth specialist is reflected in the company’s evolution, so this will help recruiters understand your value. You can use metrics to complement your speech.

Explain your influence on previous projects’ outcomes. - SaaS Growth Resume

   Demonstrate your ability to measure a SaaS company’s growth.

A SaaS growth specialist has different ways to measure an organization’s evolution, including activation rate, average revenue per user, and Expansion MRR Rate. You should include these keywords in your SaaS growth resume to highlight your analysis skills.

Demonstrate your ability to measure a SaaS company’s growth. - SaaS Growth Resume

Skills you can include on your SaaS Growth resume

Template 3 of 6: saas b2b sales resume example.

Business-to-Business, also known as B2B, is the process of selling a product to another company. There are thousands of SaaS companies out there whose end prospects aren’t individual customers but other organizations. Some of the most popular B2B SaaS products out there are Slack, ClickUp, MailChimp, and Shopify. As a B2B sales specialist in a SaaS company, you will be responsible for creating strategies to acquire new clients, close deals, retain talent, and develop metrics, reports, and forecast analyses. To become a SaaS B2B sales specialist, you must have a bachelor’s degree in a technical field and sales experience. This first point is crucial because, in order to sell the product, you need to understand it deeply.

A SaaS B2B Sales resume template that showcases education background, skills, and industry experience

Tips to help you write your SaaS B2B Sales resume in 2024

   highlight your experience with the saas industry..

You may have experience in many other fields, but it’s important to keep your resume simple and specialized. If you want your resume to get past the Applicant Tracking Systems (ATS), you need to use SaaS-related keywords and specialize your resume in SaaS B2B sales.

Highlight your experience with the SaaS industry. - SaaS B2B Sales Resume

   Include proven records of sales deals.

If you want to impress recruiters, try including proven sales outcomes records. This will provide you with reliability, transparency, and trustworthiness. That’s why it is crucial to keep track of your sales to provide these insights.

Include proven records of sales deals. - SaaS B2B Sales Resume

Skills you can include on your SaaS B2B Sales resume

Template 4 of 6: saas account executive resume example.

Your role in this position is similar to other account executives, except that the products you are selling are SaaS products. Your job will be to reach out to potential clients, develop relationships with them, educate them about the products your company sells and how they could be of use to the client, and encourage them to buy the products. Unlike sales executives, account executives will try to maintain relationships with clients even after their purchase and are more interested in creating long-term relationships. Your resume must show a strong sales background and experience creating lasting business relationships.

A SaaS account executive resume sample that highlights the applicant’s SaaS experience and quantifiable sales success.

Tips to help you write your SaaS Account Executive resume in 2024

   concentrate on your experience in the saas industry..

Sales approaches across different industries are very different. Because of this, recruiters are eager to see applicants who have experience selling in the SaaS industry and understand the products and clients. So concentrate on including these jobs in your experience section.

Concentrate on your experience in the SaaS industry. - SaaS Account Executive Resume

   Use metrics to show your sales successes.

Account executives are sales professionals so being able to show recruiters your successes in sales using actual figures would be very impactful. For example, this applicant earned ‘over $1M in 2021 alone.’

Use metrics to show your sales successes. - SaaS Account Executive Resume

Skills you can include on your SaaS Account Executive resume

Template 5 of 6: saas account executive (alternate) resume example.

An account executive is usually someone who must have a bachelor’s degree in Business, Marketing, or Sales or equivalent experience in the field. However, when it comes to SaaS, you should have a combination of sales and technical skills. Understanding how the product works is crucial, so some companies will hire candidates with bachelor’s degrees in Computer Science or Information Technology. To become an account executive in a SaaS company, you must have certain skills such as communication, negotiation, customer service, sales, etc. It would also be useful to have some basic understanding of Salesforce and cloud services.

A SaaS Account Executive resume template that includes contact information, skills, and relevant work experience

Tips to help you write your SaaS Account Executive (Alternate) resume in 2024

   talk about previous challenges and how you cope with them..

Dealing with clients isn’t easy. There will always be bad days, confusion, and rude prospects. As an account executive, you must know how to deal with these challenges, so recruiters are looking for great communicators and resilient candidates. You can use your resume to demonstrate your problem-solving skills and stand out from competitors.

Talk about previous challenges and how you cope with them. - SaaS Account Executive (Alternate) Resume

   Demonstrate your ability to work at a fast pace

The SaaS industry is constantly evolving, so the work environment requires you to work under pressure. You will become a life-long learner once you enter this field. In your resume, you should demonstrate your ability to work at a fast pace.

Demonstrate your ability to work at a fast pace - SaaS Account Executive (Alternate) Resume

Skills you can include on your SaaS Account Executive (Alternate) resume

Template 6 of 6: saas account executive resume example.

The process of selling a SaaS product on a large scale usually involves two people: the Sales Development Representative (SDR) and the account executive. The SDR gathers prospects’ contact information and sets up a meeting with them to develop initial interest. Once they are intrigued by the product and interested to know more, they will meet with the account executive who is responsible for closing the deal. The account executive will clarify all types of doubts that prospects may have and provide them with a software demo. They will call or meet with the prospects regularly to ensure they close the deal.

SaaS Account Executive resume example that summarizes relevant work experience

   Demonstrate your time management skills.

As a SaaS account executive, you will probably move at a fast pace, so it’s important to have excellent time management skills. Try to demonstrate your organizational skills by explaining previous projects and how you were able to follow a particular timeframe.

Demonstrate your time management skills. - SaaS Account Executive Resume

   Include technical skills that are useful in the SaaS industry.

As we mentioned earlier, there’s something called Applicant Tracking System (ATS) in the HR industry. This is a tool that recruiters use for assessing and scanning thousands of resumes. It basically automates their evaluation process, so they can focus on more relevant tasks, such as interviewing. Now, account executives in the SaaS industry aren’t exempt from ATS. That’s why you must build an ATS-friendly resume. These tools use keywords to scan resumes, so they will disregard non-related ones. If you want your account executive resume to pass this filter, try to include SaaS and sales-related keywords.

Include technical skills that are useful in the SaaS industry. - SaaS Account Executive Resume

As a hiring manager who has recruited for SaaS roles at companies like Salesforce, HubSpot, and Zendesk, I know what it takes to create a compelling resume that stands out. In this article, we'll share insider tips to help you craft a resume that showcases your skills and experience in the best possible light. Whether you're applying for a sales, marketing, or customer success role, these tips will help you get noticed by top SaaS companies.

   Highlight your SaaS industry knowledge

Hiring managers want to see that you understand the unique challenges and opportunities of the SaaS industry. Show that you're well-versed in key concepts like:

  • Customer acquisition and retention strategies
  • Subscription-based business models
  • Key SaaS metrics like MRR, CAC, and LTV

For example, instead of simply listing 'sales' as a skill, you could say:

  • Consistently exceeded monthly recurring revenue (MRR) targets by 20% through effective lead generation and customer retention strategies

Bullet Point Samples for SaaS

   Showcase your experience with SaaS tools

Most SaaS companies use a variety of tools to manage their sales, marketing, and customer success efforts. Highlight your proficiency with popular SaaS tools like:

  • Salesforce CRM
  • HubSpot Marketing Automation
  • Intercom Customer Communication Platform
  • Gainsight Customer Success Software

Avoid simply listing the tools without context, like this:

  • Proficient in Salesforce, HubSpot, Intercom, and Gainsight

Instead, provide specific examples of how you've used these tools to drive results:

  • Implemented Salesforce CRM to streamline sales processes, resulting in a 25% increase in conversion rates
  • Used HubSpot to create and execute targeted email campaigns, generating a 30% increase in qualified leads

   Demonstrate your ability to drive growth

SaaS companies are focused on rapid growth, so it's important to showcase your ability to drive results. Use metrics and data to quantify your impact, like:

  • Increased monthly recurring revenue (MRR) by 50% through successful upselling and cross-selling strategies
  • Achieved a 95% customer retention rate by implementing personalized onboarding and training programs
  • Grew the sales pipeline by 200% by identifying and pursuing new market opportunities

Avoid using vague or unquantified statements like:

  • Helped increase revenue and customer retention

Instead, be specific and use hard numbers to demonstrate your impact.

   Tailor your resume to the specific role

SaaS companies often have specialized roles within their sales, marketing, and customer success teams. Make sure to tailor your resume to the specific role you're applying for. For example:

  • If you're applying for a sales role, highlight your experience with lead generation, pipeline management, and closing deals
  • If you're applying for a marketing role, focus on your experience with content creation, demand generation, and analytics
  • If you're applying for a customer success role, emphasize your experience with onboarding, training, and account management

Avoid using a generic, one-size-fits-all resume that doesn't speak to the specific requirements of the role. Instead, customize your resume to showcase the skills and experience that are most relevant to the position.

   Highlight your collaborative skills

SaaS companies rely on cross-functional collaboration to drive growth and success. Show that you're a team player who can work effectively with colleagues across different departments. For example:

  • Collaborated with product team to develop new features based on customer feedback, resulting in a 20% increase in product adoption
  • Worked closely with marketing team to align sales messaging and improve lead quality, resulting in a 30% increase in conversion rates

Avoid using generic statements like:

"I am a team player who works well with others."

Instead, provide concrete examples of how you've collaborated with colleagues to achieve specific goals.

   Show your passion for the SaaS industry

Hiring managers want to see that you're passionate about the SaaS industry and excited about the opportunity to work for their company. Use your resume summary or objective statement to showcase your enthusiasm, like:

"Passionate SaaS sales professional with 5+ years of experience driving growth and success for leading SaaS companies. Excited to bring my skills and expertise to [Company Name] and contribute to their mission of [Company Mission]."

Avoid using generic or cliched statements like:

"Experienced sales professional seeking new opportunities."

Instead, tailor your summary to the specific company and role, and show that you've done your research and are genuinely excited about the opportunity.

Writing Your SaaS Resume: Section By Section

  header, 1. put your name on the first line.

Your name should be the first thing hiring managers see when they open your resume. It's best practice to put it on its own line.

Make sure your name is the largest text on the page, but avoid going overboard with font sizes. Stick to a clean, professional font that's easy to read.

  • John Smith, 123 Main St, [email protected] , 555-555-5555
  • 123 Main St | [email protected] | 555-555-5555

2. Include essential contact details

After your name, list your phone number, email address, and optionally, your location. Including your full mailing address is no longer necessary.

Double check that your contact information is up-to-date and professional. Avoid using casual email addresses like " [email protected] ".

John Smith San Francisco, CA | 555-555-5555 | [email protected] | linkedin.com/in/johnsmith

If you have a strong LinkedIn profile or a portfolio website relevant to SaaS roles, consider adding those links to your header as well. This gives hiring managers additional ways to learn more about you and your work.

3. Optionally include your SaaS job title

In some cases, it may be strategic to list your current job title or the title you're targeting in your resume header. This can quickly convey to hiring managers what type of role you're seeking.

However, be cautious about doing this, as it may pigeon-hole you. If you're applying to a variety of SaaS roles, it's often better to leave your desired title out of the header.

  • John Smith, SaaS Sales Executive
  • B2B SaaS Sales | Account Management | Business Development

If you do include a job title, make sure it aligns with the types of positions you're targeting. Avoid using internal company jargon that may not be clear to outside hiring managers.

  Summary

When applying for jobs in the SaaS industry, your resume summary is an optional section that can help provide additional context about your background and highlight key skills that are relevant to the role you're targeting. While a summary isn't required, it can be particularly useful if you're making a career change or have a lot of experience to summarize. However, avoid using an objective statement, as these are outdated and not effective.

When crafting your SaaS resume summary, focus on showcasing your most relevant qualifications and experiences without repeating information that's already included in other sections of your resume. Use industry-specific keywords and mention your target job title to optimize your resume for applicant tracking systems (ATS). Keep your summary concise, ideally no more than one paragraph, and avoid using bullet points or directly mentioning soft skills.

How to write a resume summary if you are applying for a SaaS resume

To learn how to write an effective resume summary for your SaaS resume, or figure out if you need one, please read SaaS Resume Summary Examples , or SaaS Resume Objective Examples .

1. Highlight your SaaS experience and skills

When writing your resume summary for a SaaS role, it's crucial to showcase your relevant experience and skills in the industry. Mention specific SaaS platforms, tools, or methodologies you've worked with to demonstrate your familiarity with the field. For example:

  • SaaS sales professional with 5+ years of experience driving revenue growth for products like Salesforce, HubSpot, and Zendesk
  • Experienced product manager well-versed in Agile methodologies and collaborating with cross-functional teams to deliver successful SaaS solutions

Avoid making vague statements that don't provide concrete examples of your SaaS-related skills:

  • Experienced professional looking to leverage my skills in a SaaS role
  • Results-driven individual with a proven track record of success

2. Tailor your summary to the specific SaaS role

When crafting your resume summary, it's essential to tailor it to the specific SaaS role you're targeting. Research the job description and company to identify the key skills, experiences, and qualities they're looking for in a candidate. Then, incorporate those elements into your summary to show that you're a strong fit for the position. For example:

Product marketing manager with 7+ years of experience in the SaaS industry. Skilled in developing go-to-market strategies, conducting market research, and collaborating with sales and product teams to drive adoption and revenue growth. Seeking to leverage my expertise to help [Company Name] expand its customer base and market share.

Avoid using a generic summary that could apply to any SaaS role or company, as this fails to demonstrate your understanding of the specific position and how you can contribute to the organization's goals.

  Experience

Your work experience section is the heart of your resume. It's where you show hiring managers what you've accomplished and the impact you've had. For SaaS roles, this section is especially important to demonstrate your ability to drive results, collaborate with others, and use relevant tools.

Here are some key tips to make your work experience section stand out:

1. Focus on key SaaS metrics and KPIs

In SaaS, everything revolves around metrics. Show how you moved the needle on important KPIs:

  • Grew MRR from $50K to $250K in 12 months
  • Reduced churn rate from 5% to 2.5%, resulting in $500K in saved ARR
  • Increased trial to paid conversion rate by 30%
  • Achieved a CSAT score of 98%

Whenever possible, quantify your impact. Use real numbers, percentages, and dollar amounts. This helps hiring managers understand the scope and significance of your achievements.

If you don't have access to exact metrics, provide reasonable estimates. Show you understand which metrics matter in SaaS.

Not sure if your resume highlights the right metrics? Try our free Score My Resume tool. It checks your resume against 30+ criteria hiring managers care about and provides instant, expert feedback to make your achievements stand out.

2. Highlight experience with SaaS tools and technologies

SaaS companies look for candidates who are well-versed in the tools and technologies commonly used in the industry. Showcase your proficiency with relevant tools in your work experience section.

Here are some examples of how to effectively highlight SaaS tools:

  • Implemented Salesforce CRM to streamline sales processes, resulting in a 20% increase in sales productivity
  • Used Mixpanel to analyze user behavior and identify opportunities for product improvement, leading to a 15% increase in engagement
  • Leveraged Intercom to provide exceptional customer support, maintaining a 95% customer satisfaction rate

Focus on the tools that are most relevant to your target role. If you're applying for a marketing position, highlight your experience with marketing automation tools like Marketo or HubSpot. If you're in sales, emphasize your proficiency with CRM systems like Salesforce or Pipedrive.

Tip: Use industry-specific terminology when describing your experience with SaaS tools. This shows that you understand the language of the industry and can communicate effectively with colleagues and stakeholders.

3. Show career progression and growth

SaaS companies value candidates who have demonstrated growth and progression in their careers. Highlight any promotions, role changes, or increases in responsibility in your work experience section.

Here's an example of how to showcase career growth:

Acme SaaS Company Senior Account Executive (2019-Present) Promoted to Senior Account Executive after consistently exceeding quota and demonstrating strong leadership skills. - Achieved 150% of sales quota in 2020, generating $1M in new revenue - Mentored and trained 5 junior account executives, contributing to a 30% increase in team sales productivity Account Executive (2017-2019) - Consistently achieved 100%+ of sales quota, ranking among the top 10% of account executives - Built and maintained relationships with key accounts, resulting in a 95% retention rate

By showing your progression within a company, you demonstrate your ability to take on more responsibility and drive results. This is particularly important in the fast-paced world of SaaS, where companies are looking for candidates who can adapt and grow with the business.

Our Targeted Resume tool can help ensure your resume is tailored to the specific SaaS role you're applying for. It checks your resume against a job description and provides feedback on which skills and keywords to emphasize.

  Education

The education section of your SaaS resume should be concise and highlight your most relevant qualifications. It's an opportunity to show hiring managers that you have the necessary educational background and training to excel in the role. Here are some tips to help you craft an effective education section.

1. Put your education section in the right spot

If you're a recent graduate or have limited work experience, place your education section above your work history. This way, hiring managers will see your relevant qualifications first.

However, if you have several years of work experience, your education section should come after your work history. In this case, keep your education section brief, as your professional experience will be more important to potential employers.

Education Bachelor of Science in Computer Science, XYZ University, Graduated: 2019

2. Include relevant coursework and projects

If you're a recent graduate or have limited work experience in SaaS, including relevant coursework and projects can help demonstrate your knowledge and skills. List courses, projects, or thesis work that showcase your understanding of SaaS concepts, such as:

  • Cloud Computing Architecture
  • Software as a Service Development
  • Web Application Design

However, avoid listing irrelevant or general education courses, as they can clutter your resume and distract from your qualifications.

  • Introduction to Psychology
  • World History 101

3. Showcase your certifications

In the fast-paced world of SaaS, certifications demonstrate your commitment to staying current with industry trends and best practices. If you have earned relevant certifications, include them in your education section or create a separate 'Certifications' section.

Some valuable certifications for SaaS professionals include:

  • AWS Certified Solutions Architect
  • Salesforce Certified Platform Developer
  • Microsoft Certified: Azure Fundamentals

However, avoid listing certifications that are not relevant to SaaS or are outdated, as they may not add value to your resume.

4. Keep it brief for senior-level positions

If you're a senior-level SaaS professional with extensive work experience, your education section should be concise. Hiring managers will be more interested in your professional accomplishments and the value you can bring to their organization.

Education M.S. in Computer Science, ABC University B.S. in Software Engineering, XYZ College

Avoid listing graduation dates, as they may lead to age discrimination. Instead, focus on highlighting your most relevant degrees and any notable academic achievements, such as graduating with honors or receiving scholarships.

Action Verbs For SaaS Resumes

Action verbs are grammatical tools to help you enhance the information in your resume. By using the right action verbs, you will be able to explain your role and experience accurately and precisely. We have curated some of the best action verbs you can use for your SaaS resume. Check them below.

Action Verbs for SaaS

  • Co-ordinated
  • Prioritized

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for SaaS Resumes

Skills for saas resumes.

There are many careers in the SaaS field, so it’s not easy to summarize all the skills needed to work in a SaaS company. However, in most of them, you should be familiar with the product development and sales lifecycle. Therefore, skills like programming, marketing, sales, and business management are part of the SaaS work field.

  • Search Engine Marketing (SEM)
  • Growth Hacking
  • Google Analytics
  • Digital Marketing
  • A/B Testing
  • Demand Generation
  • Customer Acquisition
  • Content Marketing
  • Email Marketing
  • Search Engine Optimization (SEO)
  • Facebook Marketing
  • Conversion Optimization
  • B2B Marketing
  • Marketing Analytics
  • Marketing Strategy
  • Marketing Automation
  • Pay Per Click (PPC)
  • Lead Generation
  • Product Marketing

How To Write Your Skills Section On a SaaS Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For SaaS Resumes

This word cloud highlights the important keywords that appear on SaaS job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

Top SaaS Skills and Keywords to Include On Your Resume

How to use these skills?

Other sales resumes, account executive.

A well-structured resume showcasing key accomplishments and cross-functional teamwork prowess.

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