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A Presentation on QUALITY CIRCLE
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Quality Circles
Jan 13, 2022
330 likes | 1.83k Views
Training presentation on the setting up and effective management of Quality Circles.<br><br>To download this presentation, visit:<br>https://www.oeconsulting.com.sg/training-presentations
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QUALITY CIRCLES © Operational Excellence Consulting. All rights reserved. © Operational Excellence Consulting. All rights reserved.
NOTE: This is a PARTIAL PREVIEW. To download the complete presentation, please visit: https://www.oeconsulting.com.sg Learning Objectives Understand the philosophy and concept of Quality Circles Define the objectives, benefits and the modus operandi of Quality Circles Gain practical tips for managing Quality Circles and define the key success factors Describe the organizational structure and roles and responsibilities of Quality Circles 2 © Operational Excellence Consulting. All rights reserved.
Contents Background and Introduction 1 Quality Circles 2 Practical Tips for Managing Quality Circles 3 Overview of PDCA Cycle and QC Tools 4 A Case Study on QC Problem Solving 5 Key Factors for Quality Circle Success 6 Questions for Discussion 7 3 © Operational Excellence Consulting. All rights reserved.
In the Gallup State of the Global Workplace 2021 Report, only 20% of employees are engaged at work. 4 © Operational Excellence Consulting. All rights reserved.
3 Cornerstones of Small-Group Activities 5S Suggestion System Quality Circles 5 © Operational Excellence Consulting. All rights reserved.
Introduction to Quality Circles § Quality Circle is also popularly known as QC Circle § Quality Circles (QC) or Quality Control Circles (QCC) were highly popular in the 1980’s as part of the TQC/TQM “Quality Movement” § Today, although Lean has gained wide acceptance, the quality philosophy is still very much a key pillar of Lean (Jidoka) § The tools and techniques used by QCs are still relevant in kaizen activities § This presentation is focused on Quality Circles 6 © Operational Excellence Consulting. All rights reserved.
Concept of Quality Circles § A Quality Circle (or Quality Control Circle) is a group of employees performing similar or related tasks, who get together on a regular basis, to discuss a topic or theme affecting their work or workplace 7 © Operational Excellence Consulting. All rights reserved.
Philosophy of Quality Circles § People take interest and pride in their work § Shared decision-making process § Development of individual capabilities § Creating a cordial atmosphere in the workplace § Benefits both management and staff 8 © Operational Excellence Consulting. All rights reserved.
“QC circle activities provide mirror images of the abilities of the president and middle management.” Dr. Kaoru Ishikawa © Operational Excellence Consulting. All rights reserved.
Types of Quality Teams Quality Improvement Team (QIT) Types of Teams Quality Circle (QC) 1. Formation Department-oriented Project-oriented § § 2. Theme Selected by members Simple Assigned by management More difficult § § § § 3. Members Same department Selected according to expertise Higher echelon § § § 4. Approach PDCA 7 QC Tools PDCA 7 QC Tools § § § § 5. Upon Completion of Project Moves to another theme Disbanded § § 10 © Operational Excellence Consulting. All rights reserved.
Objectives of Quality Circles 2 § To motivate workforce through: • Opportunities for employees to utilize their talents • Recognition given for achievements § To improve overall company performance in the long term through: • Higher productivity • Better quality products/services • Reduced costs, etc. 11 © Operational Excellence Consulting. All rights reserved.
Benefits of Quality Circle Activities 1 § Company • Reduced absenteeism and staff turnover • Increase productivity • Improve quality of products/ services • Increase revenue § Management • Smooth workflow • Reduce control and supervision 12 © Operational Excellence Consulting. All rights reserved.
Fundamentals of Quality Circle Activities § Group based § Participation by all members § Continuous process § Application of problem-solving (“QC”) tools § Projects/themes are related to the work or the workplace 13 © Operational Excellence Consulting. All rights reserved.
The Quality Circles Structure Parallels the Formal Organizational Structure Steering Committee CEO Secretariat Division Managers Department Managers Facilitators Supervisors Leaders Frontliners Members Structure of a Company Structure of Quality Circle Activities 14 © Operational Excellence Consulting. All rights reserved.
Quality Circle Roles & Responsibilities 1 Role Responsibilities Monitor all QC activities of the organization Manage QC publicity drives and campaigns Ensure success of the movement Support all QC activities and events Approve QC projects where applicable Organize training programs and seminars on QC concept and tools § § § § § § Steering Committee (a.k.a. Management Committee or Promotion Committee) Act as a Project Management Office Maintain Quality Circle records Organize promotional activities Register new teams Keep track of progress of teams § § § § § Quality Circle Secretariat Encourage and motivate QC Monitor all QC activities of his teams Provide meeting place, resources, materials, equipment and supplies Help QC in theme and problem selection Communicate on behalf of his teams with the steering committee Ensure necessary training is provided Implement approved QCs’ recommendations Help the team to prepare for project presentations Be accountable and responsible for the QC activities within own department § § § § § § § § § Quality Circle Team Manager 15 © Operational Excellence Consulting. All rights reserved.
Example of a QC Organization Structure ILLUSTRATIVE QC Promotion Committee QC Secretariat Facilitator Facilitator Leader Leader Leader Leader Members Members Members Members QC QC QC QC 16 © Operational Excellence Consulting. All rights reserved.
Setting Up a QC Promotion Office § Setting up a promotion office is the first step in promoting QC activities § Assign a full-time staff to be in charge of the promotion office • Preferably someone with process improvement experience or has in- depth knowledge of the area’s operations § Key responsibilities: • Promote QC activities • Provide administrative support 17 © Operational Excellence Consulting. All rights reserved.
Key Role of Managers & Supervisors: Creating Skill, Motivation & a Favorable Environment § Consider how to increase QC cctivities in their areas § Regularly check the themes, estimated date of completion, and status of each circle in their areas § Personally check with circle members. A simple “How is it going?” or “Any problems?” goes a long way. § Actively support circles that are having trouble with ideas and offer advice to ensure each circle achieves something concrete § Personally view the results each circle achieves and personally thank each team member for his or her efforts 18 © Operational Excellence Consulting. All rights reserved.
Choosing Quality Circle Leaders § People selected as QC team leaders must have strong leadership skills to support and motivate the entire team § In some environments, supervisors act as team leaders § In other cases, teams select their own leaders and supervisors provide backup support 19 © Operational Excellence Consulting. All rights reserved.
Monitoring the Progress of Quality Circles Register the QC with Secretariat Identify Problem and Set Target Form a QC Proceed through Problem Solving Cycle (PDCA) Prepare QC Activity Plan Register Theme with Secretariat Prepare Notes of Meetings & Seek Approval for Recommendations/ Standardization Evaluate QC Performance & Present QC Story to Management Compile Reports on the Results 20 © Operational Excellence Consulting. All rights reserved.
Common Reasons for QC Failures in Companies § No training § Too much expectation from management § No follow-ups on project § Changes in management § “Lip service” from management § No union involvement § Poor middle management support (ownership) § Poor monitoring and evaluation system § No objectives for project § Poor promotion within the company § No reward and recognition § No budget and yearly plan for the QC program § Poor facilitation 21 © Operational Excellence Consulting. All rights reserved.
The PDCA Approach to Problem Solving § A systematic approach to problem solving § Provides the framework for a team to carry out improvement Act Plan § The framework is used together with the 7 QC tools Check Do 22 © Operational Excellence Consulting. All rights reserved.
The 8 Steps of PDCA Problem Solving 1 Select the Theme 2 Plan the Schedule 3 Grasp the Present Situation PLAN 4 Establish the Target 5 Analyze the Cause & Identify Corrective Action 6 DO Implement Corrective Action 7 CHECK Evaluate the Result 8 ACT Standardize & Follow-up 23 © Operational Excellence Consulting. All rights reserved.
“As much as 95% of quality related problems in the factory can be solved with seven fundamental quantitative tools.” Dr. Kaoru Ishikawa © Operational Excellence Consulting. All rights reserved.
QC Storyboard (Using an A3 Report Format) Theme: Reducing Scrap in the Machine Shop Source: Sobek & Smalley 25 © Operational Excellence Consulting. All rights reserved.
Ingredients for Quality Circle Success 2 5. A core of trained problem solving facilitators and leaders 6. A reward and recognition system that sustains the interest of problem solving members 7. A comprehensive monitoring system to track and sustain the program 26 © Operational Excellence Consulting. All rights reserved.
Avoid the Division of Labor § Avoid the division of labor as practiced in some companies where TQC/TQM is handled by the Quality Assurance division and the QC activities are handled by the Human Resources division § That is contrary to the objectives of QC and will only end up in failure 27 © Operational Excellence Consulting. All rights reserved.
Example of an Evaluation Method of QC Activities Item Points Selection of the theme 20 Cooperative effort 20 Understanding of the existing condition and the method of analysis 30 Results 10 Standardization and prevention of recurrence 10 Reflection (rethinking) 10 Total 100 28 © Operational Excellence Consulting. All rights reserved.
Exercise: Quality Circle Activity ACTION! 10 mins Instructions: Describe a Quality Circle process with which you are familiar. a. What makes it effective (or ineffective)? b. How might you improve the process? List your observations and suggestions on a flip chart. Present your findings to the class. 29 © Operational Excellence Consulting. All rights reserved.
Operational Excellence Consulting is a management training and consulting firm that assists organizations in improving business performance and effectiveness. Based in Singapore, the firm’s mission is to create business value for organizations through innovative design and operational excellence management training and consulting solutions. For more information, please visit www.oeconsulting.com.sg 30 © Operational Excellence Consulting. All rights reserved.
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Quality Circle Case Study PowerPoint and Google Slides
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Quality circles diagram
Improve the performance of the organization and the communication pattern within your business organization by incorporating the Quality Circles Diagram PPT template.Showcase how this participative management technique helps in solving the problems with the assistance of this quality circle PPT diagram. Make your viewers familiar with the basic quality improvement tools that will help you enhance organizational productivity. Depict how the quality circles help in enhancing decision making skills and motivating the employees. Showcase the factors that contribute to the team effectiveness by incorporating this quality circle PPT template. Involve your employees and subordinates in the decision making process and make them feel as an important asset of the organization. Illustrate the different steps that are involved in the quality circles process by downloading this amazingly curated quality improvement PPT slide show.
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Presenting Quality Circles Diagram PPT template. You can make the necessary alterations in the font color, font size, and font style. The color of text and background can be formatted. You can add or edit text anywhere in the PowerPoint template. Its compatibility with Google Slides makes it accessible at once. You can customize and save the slide in PDF and JPG format as well. Get this high-quality slide to add value to your presentation. Avail it in standard screen and widescreen and present it in front of a large number of people because of its splendid pixel quality.
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305 Best Circle-Themed Templates for PowerPoint & Google Slides
With over 6 million presentation templates available for you to choose from, crystalgraphics is the award-winning provider of the world’s largest collection of templates for powerpoint and google slides. so, take your time and look around. you’ll like what you see whether you want 1 great template or an ongoing subscription, we've got affordable purchasing options and 24/7 download access to fit your needs. thanks to our unbeatable combination of quality, selection and unique customization options, crystalgraphics is the company you can count on for your presentation enhancement needs. just ask any of our thousands of satisfied customers from virtually every leading company around the world. they love our products. we think you will, too" id="category_description">crystalgraphics creates templates designed to make even average presentations look incredible. below you’ll see thumbnail sized previews of the title slides of a few of our 305 best circle templates for powerpoint and google slides. the text you’ll see in in those slides is just example text. the circle-related image or video you’ll see in the background of each title slide is designed to help you set the stage for your circle-related topics and it is included with that template. in addition to the title slides, each of our templates comes with 17 additional slide layouts that you can use to create an unlimited number of presentation slides with your own added text and images. and every template is available in both widescreen and standard formats. with over 6 million presentation templates available for you to choose from, crystalgraphics is the award-winning provider of the world’s largest collection of templates for powerpoint and google slides. so, take your time and look around. you’ll like what you see whether you want 1 great template or an ongoing subscription, we've got affordable purchasing options and 24/7 download access to fit your needs. thanks to our unbeatable combination of quality, selection and unique customization options, crystalgraphics is the company you can count on for your presentation enhancement needs. just ask any of our thousands of satisfied customers from virtually every leading company around the world. they love our products. we think you will, too.
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This is our Three Segment Circle Graphics For Quality Of Governance Data Infographic Template designed in PowerPoint, however, you can also access it in Google Slides. It comes in two aspect ratios standard and widescreen, with fully editable visual content. Slide 1 of 2. 5 piece circle for product quality assurance.
Quality Circle is a small group of employees who work-in same work area meet at periodic intervals to discuss work-related issues and to offer suggestions & ideas for improvements in production methods and quality control . Read more. Leadership & Management. 1 of 12. Download Now.
Nov 18, 2014. 3.14k likes | 6.19k Views. Quality circle. Jigarkumar B. Patel Lecturer KBIPER. Quality Circles (QC) or Quality Control Circles (QCC) : History. Pioneered by Japanese. Japanese nomenclature: Quality Control Circles (QCC), generally now known as Quality Circles (QC) or some call it as Small Group Activity (SGA). Download Presentation.
Quality Circle -A way to Quality Improvement INTRODUCTION People are the greatest assets of an organization, because, through people all other resources are converted into utilities. However, management of 'People Resources' has always been a vexed problem ever since the beginning of organized human activities. A number of managerial responses have been developed to answer this question.
To download the complete presentation, please visit: https://www.oeconsulting.com.sg Learning Objectives Understand the philosophy and concept of Quality Circles Define the objectives, benefits and the modus operandi of Quality Circles Gain practical tips for managing Quality Circles and define the key success factors Describe the ...
Quality circles originated in Japan as a way to improve quality and productivity by empowering employees. Quality circles involve small voluntary groups of 6-12 employees who meet regularly to identify and solve work-related problems using proven techniques. The objectives are to develop a problem-solving culture, improve teamwork and ...
Quality circle 2. Mar 8, 2013 • Download as PPTX, PDF •. 98 likes • 100,130 views. AI-enhanced description. Nazar Mohammed. This document discusses quality circles, which are small voluntary groups of employees that meet regularly to identify and solve work-related problems. It describes how quality circles originated in Japan after World ...
PowerPoint presentation slides: Presenting the Quality Circles Concept PowerPoint presentation. Modify the slide components easily. Include additional components like charts, graphs, etc. to this template. The PPT is also compatible with Google Slides and is 100% customizable in MS PowerPoint and other office suites.
Quality circle.ppt - Free download as Powerpoint Presentation (.ppt), PDF File (.pdf), Text File (.txt) or view presentation slides online. This document discusses total quality management (TQM) and quality circles. It defines quality and lists dimensions of product and service quality. Some benefits of quality are increasing market share and improving employee morale.
Quality Circle Presentation - Free download as Powerpoint Presentation (.ppt), PDF File (.pdf), Text File (.txt) or view presentation slides online. QC Details
The template is added with ten highly efficient nodes. The template is added with a flower design that shows the use of the presentation. Make use of this template for conferences and presentations. About the template: This Quality Circle Case Study PPT Template can give 100% satisfaction and make your presentation exciting. This template has ...
1. Concept of QUALITY CIRCLES. 2. Voluntary group of employee and supervisor 8-10 members QC works on the basic of a continuous & on going process in an organization. In 1960s first quality circle develop. Developed in Japan, it spread to more than 50 countries. '' Wherever they are, human beings are human being''.
Below you'll see thumbnail sized previews of the title slides of a few of our 13 best quality control circle templates for PowerPoint and Google Slides. The text you'll see in in those slides is just example text. The quality control circle-related image or video you'll see in the background of each title slide is designed to help you set ...
The quality control presentation template offers a complete toolkit for analyzing business problems based on quality issues. It involves different concepts of quality control and methods used to solve quality issues. ... Total quality management (TQM), circle ppt diagram for eight-step presentation; Quality control tools (master diagram with ...
Recently uploaded. Quality control circle presentation. 1. Prepared by M.Ganesh Murugan 9715447621. 2. 3. The QC circle was formally organized in Japan in 1962 by Japanese Union of Scientists and Engineers (JUSE) and the man who initiated the idea is Dr.Kaoru Ishikawa. 4.
July 2014 3.0 Quality Circle started in mid July August 2014 2.2 September 2014 2.0 October 2014 1.2 November 2014 0.8 December 2014 0.8 Achievements are through • Motivation through review meeting , Interaction , On the job refresher training on setting parameters / Operating skills. Step 11 - Check Performance Present Ststus of Make Ready Waste
PowerPoint presentation slides: Presenting Quality Circles Diagram PPT template. You can make the necessary alterations in the font color, font size, and font style. The color of text and background can be formatted. You can add or edit text anywhere in the PowerPoint template. Its compatibility with Google Slides makes it accessible at once.
Sample project-Quality Circle. Jan 6, 2014 • Download as PPT, PDF •. 15 likes • 25,530 views. Mohamed Yusuff. Sample Project which help you to understand the concept. Business Technology. 1 of 49. Download now. Sample project-Quality Circle - Download as a PDF or view online for free.
305 Best Circle-Themed Templates. CrystalGraphics creates templates designed to make even average presentations look incredible. Below you'll see thumbnail sized previews of the title slides of a few of our 305 best circle templates for PowerPoint and Google Slides. The text you'll see in in those slides is just example text.
Ek Pahla Kadam (Company Name)Ek Pahla Kadam (Company Name) (Team Name)ABOUT THE TEAM 5 • No. of QC Projects Completed - 05 • No of Problems Resolved - 14 • No. of Kaizens Completed - 15 Team Details : Komal Chautala Member Gunjan Lakhani Member Vidya Sharma Leader Nethra Reddy Member Shahrukh Khan Facilitator. 6.