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How to Report a Problem on Facebook

Last Updated: April 25, 2018

wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, volunteer authors worked to edit and improve it over time. This article has been viewed 57,962 times. Learn more...

If you’ve encountered a bug, issue, or problem while using Facebook, you can report it so that it can be resolved as soon as possible. Problems you should report range from something not working, abusive content, or just general feedback. Whatever the case, you can easily report it to Facebook using your computer or the Facebook mobile app.

Using a Computer

• Use “General Feedback” for general comments or notes for Facebook. Click on the link for your choice.
• Use “Something Isn’t Working” if there’s a bug or issue with a Facebook feature or functionality.
• Use “Abusive Content” if you’ve found any content that can be harmful, spam, or a policy violation.

Using the Facebook Mobile App

• Use “Something Isn’t Working” if there’s a bug or issue with a Facebook feature or tool.
• Use “Abusive Content” if you’ve found any content that is harmful, spam, or a policy violation.
• Use “General Feedback” for general comments or notes for Facebook.

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How-To Geek

How to contact facebook for account help.

There are multiple ways to get in touch with FB.

Quick Links

Can you contact facebook by phone, can you email facebook for support, contact facebook on twitter, use facebook's help & support menu, contact facebook using help forms, turn to how-to geek to get your facebook queries answered, key takeaways.

While you can try to contact Facebook directly via phone and email address, it's difficult, if not impossible, to get a response. Tweeting at Facebook could get a response, and you can also visit Facebook's Help Center or complete a support request form.

Facebook trouble? Whether you have an account-related issue , or you want to report a bug or problem, you have a few ways to contact Facebook support. We'll show you what your contact options are.

Related: What to Do if Your Facebook Account Gets "Hacked"

When you think of contacting a company for help, you likely first think of placing a call to talk to a customer service representative. Unfortunately, reaching Facebook support by phone is nearly impossible and not particularly useful in most cases.

Facebook does have a couple of numbers you can call to try getting in touch with the company. However, both phone numbers only play a pre-recorded message. You can't talk to a real human on either number.

If you want to try your luck calling them regardless, Facebook's support phone numbers are:

• +1 650-543-4800
• +1 650-308-7300

As of August 2023, those numbers are still valid and owned by Facebook. They still, alas, simply direct you to visit meta.com/help , Facebook's online help database. As always, be cautious when calling a support number. If you should call either of these numbers in the future and instead of an automated message, there is a person very interested in getting your Facebook login data, financial data, or other personal information, assume the number is no longer used by Facebook and the person on the other end is running a scam.

Facebook doesn't encourage people to contact it via email. However, in the past, Facebook listed a few email addresses that you could use to contact Facebook directly.

You can still try sending an email to one of these email addresses and possibly get a response. There's no guarantee, though. Your chance of getting a response, however, is much higher than calling the automated phone numbers we mentioned above.

• [email protected] : Use this email to get general support.
• [email protected] : Send your press-related queries to this email.
• [email protected] : Use this email for law enforcement concerns.
• [email protected] : Appeal against your blocked content using this email.
• [email protected] : Report content violating Facebook's guidelines via this email address.
• [email protected] : Use this email to ask Facebook what data it has about you.
• [email protected] : For intellectual property-related queries, use this email.
• [email protected] : Report phishing content via this email address.

We'd encourage you only to use the email addresses for their suggested purposes. It's already difficult enough to get an email response from Facebook, and if everyone spams their inquiries across multiple Facebook inboxes, it just creates more noise on the communication channel for people with legitimate abuse reports, intellectual property queries, or other issues.

These days, one of the ways you can contact a company is by tweeting them on Twitter, and Facebook is no exception.

You can send a tweet to one of Facebook's Twitter handles, and possibly get a response. There's no guarantee your query will be looked at, but it's worth trying if your issue doesn't need to be fixed urgently. Or, conversely, if the issue is very pressing and nobody is responding to you a social media shoutout is a time-honored way to get the attention of a large company that has otherwise been ignoring you.

Some of Facebook's official handles are @Meta , @FacebookApp , and @Messenger .

If you didn't get a response from Facebook's phone number, email, or Twitter account, use the platform's "Help & Support" menu to get help on many matters. This menu lets you access the site's Help Center, view responses to your reported items , and even allows you to report a bug or send feedback to Facebook.

An easy way to get help from Facebook is to access the platform's "Help & Support" menu. This menu contains the options to help you access Help Center, view responses to your reported items , and report a bug or send feedback to Facebook.

You can access this menu on both your desktop and your phone.

Related: How to Login to Facebook Without a Code Generator

Get Help From Facebook on Windows, Mac, Linux, or Chromebook

To get help on your desktop computer, launch your preferred web browser and open Facebook . There, sign in to your account.

After signing in, from the Facebook site's top-right corner, select your profile icon.

In the menu that opens, click "Help & Support."

The "Help & Support" menu offers multiple options to get help from Facebook. These options are:

• Help Center : This takes you to Facebook's Help Center website that contains loads of resourceful guides and explainers. You'll find answers to nearly all your queries on this site.
• Support Inbox : You'll find responses for your reported items in this section. You'll also see important messages about your account here.
• Report a Problem : To report a broken feature or give feedback on something, use this option.

When you've chosen an option, Facebook will open a dedicated page allowing you to submit your request. And that's all.

Related: How to Report a Whole Facebook Group

Get Facebook's Help on an iPhone, iPad, or Android Phone

To access the platform's help options on your phone, launch the Facebook app on your iPhone, iPad, or Android device.

If you're on Android, then in the app's top-right corner, tap the hamburger menu (three horizontal lines). If you're on an iPhone or iPad, then in your screen's bottom-right corner, tap the "Menu" option.

On the "Menu" page that opens, scroll down to the bottom. Then, tap "Help & Support."

In the expanded "Help & Support" menu, select one of the following options:

• Help Center : Tap this option to access Facebook's Help Center where you'll find a guide on nearly any Facebook topic. You'll also get answers to many of your account-related problems in this Help Center.
• Support Inbox : Use this option to see the responses you've received for your reported content. Important messages regarding your account are also found here.
• Report a Problem : To send Facebook a bug report or feedback, select this option.

After tapping an option, follow the on-screen instructions to proceed further.

One more way you can contact Facebook directly is through forms. Facebook makes several forms available that you can use to submit requests or report problems with your account or someone else's. Here are some of the forms that you can use on the site:

• Photo Removal Request : To remove your own, your child, or another adult's photo from the platform, use this form.
• Account Was Disabled : If your account is disabled, use this form to request Facebook to review the account.
• Change Name : Use this form to change your first, middle, and last name in your account.
• Confirm Identity : You can confirm your identity on Facebook by submitting a valid ID card using this form.
• Medically Incapacitated or Deceased Person : To make changes to an account whose account holder can't do it because of medical reasons, use this form.
• Report Violation : To report trademark or copyright violations, utilize this form.
• Email Already in Use : If someone's using your email address in a Facebook account, report it with this form.
• Report Underage Child : If a child below the age of 13 is using Facebook, use this form to report that child's profile to Facebook.
• Child Data Request : Get the data Facebook has on your child with this form.
• Report a Page Unavailable Error : If you encounter a "Page Unavailable" error on Facebook, use this form to let Facebook know about it.

After accessing a form, fill the form and submit it. Facebook will review your request and take appropriate action or get back to you asking for more details.

We understand the pain of not being able to get an important query answered. That's why here at How-To Geek, we've written several guides on how you can use various Facebook features, how to troubleshoot your account problems, and more.

You can check out our Facebook archive to access all the articles we've published about this platform. In our archive, you'll find out how to reset your Facebook password , change your Facebook username , delete your Facebook account , and lots more. And while you're at it, you can take a peek at our broader social media coverage to stay on top of not just Facebook news and issues but other platforms like Instagram, TikTok, WhatsApp, and more.

Related: How to Contact Instagram For Account Help

Does Facebook customer service exist? Yes, and here's how to get in touch

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to reach another human for help can be really frustrating, but Facebook does have an extensive Help Center page with dozens of help articles.

Still, the Facebook support apparatus can be difficult to navigate.

Here is how to find the support you need using Facebook's Help Center. If the Help Center doesn’t have the answer to your questions, there are a couple of ways we suggest to get through to Facebook. 

How to access Facebook Customer Service

Log into your Facebook profile on desktop. 

Click the dropdown top in the upper-right corner

Select “Help & Support” from the drop-down menu

The menu will give you three options. 

The first is “Help Center.” 

Clicking this option will direct you to Facebook’s Help Center page, which is a searchable nexus of help articles. 

The second option you will see is “Support Inbox.” Here, you will find updates from Facebook on profiles or posts you’ve reported. 

The third option is “Report a Problem.” 

Here, you will find a couple of forms that allow you to submit feedback to Facebook and report any technical glitches or broken features. 

The forms allow you to attach and submit screenshots and screen recordings of the error. 

New analysis: Americans want to delete this app more than any other, even Facebook

How to use the Facebook Help Center

The Help Center will be your best resource. Here are some tips on navigating it. 

Use the search bar on the main page to type in what you need help with it. Your search will prompt Facebook’s relevant help articles.

In this case, we search for help changing our profile password. 

Select the relevant help article. 

The Help Center organizes its help articles into four different sections, which you will find in the left side column on the Help Center's home page. 

In the "Using Facebook" section you will find help with your Facebook profile page, messaging and Facebook groups. 

The "Managing Account" section offers support with your Facebook login and deactivating or deleting your account. 

You can access help keeping your Facebook account secure in the "Privacy, Safety and Security" section. 

The final "Policies and Reporting" section helps you report Facebook guidelines violations. You can also find help handling a deceased person's account in this section. 

You can also select from the six popular topic pages under the Help Center search bar 

How to access Facebook support for Businesses

If you're looking for business support, Facebook also maintains a Business Help Center page . 

How to get help if you're logged out

The Help Center is accessible even if you're logged out. If you need help logging into your account, you can get help here. 

Other ways to reach Facebook Support

If the Help Center proves unhelpful, you can try your luck at reaching Facebook through other means. But keep in mind that these are long shots, and you might be redirected to Help Center page anyway.  

You can try tweeting or direct messaging the various Facebook Twitter accounts.

The Meta (Facebook’s freshly renamed parent company) Twitter account, the Facebook app Twitter account and the Facebook Messenger Twitter account are just a few Twitter accounts Facebook runs.

Some users have had luck getting a reply, though they were often redirected to the Help Center. 

You can also try emailing the general Facebook support email: [email protected]. Though users on Reddit have reported scant success in hearing back. 

Facebook support number

Facebook operates two phone numbers with Palo Alto, California, area codes: 650-543-4800 and 650-308-7300. But dialing these numbers will prompt a pre-recorded message directing you to Facebook's online support. 

"Unfortunately, we do not offer phone support at this time," the prerecorded message said when USA TODAY dialed the number. "Answers to most user inquiries can be found at the Help Center." 

More Facebook tips from USA TODAY

• New name?: How to change your name on Facebook if your profile needs an update
• Need help from Facebook?: How to access support on Facebook: A step-by-step guide
• Someone tried prying into your Facebook?: Here is how to change your password on any device
• Deactivating Facebook?: Here is how to download your videos from Facebook
• Friends again?: How to unblock someone on Facebook: Step-by-step guide to let someone back in
• How to delete Facebook: Take these steps to permanently delete or deactivate your account
• 'Delete Facebook group' button?: There isn't one, but here is how.

TALKING TECH NEWSLETTER:  This week's biggest tech stories, delivered to your inbox

Looking for more tech advice? USA TODAY has you covered

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Vikings Report 2024 NFL Draft Preview: Defensive front seven

A couple more episodes for your viewing pleasure

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Tomorrow is 1 April, which means that it will officially be Draft month in the National Football League! Yes, we’re a little more than three weeks away from the 2024 NFL Draft and we’re continuing with our draft positional previews on Vikings Report with Drew and Ted!

We’ve got two more episodes for you to watch, covering the defensive front seven. This first one will deal with the defensive linemen.

The other one will cover the outside linebackers/edge defenders, so the entirety of the front seven will be covered.

Once again, yours truly has not been a part of the show for these past couple of weeks, but I should be back for the next episode which will be released next Saturday and posted here the following Monday. Having a real job is awful, folks. . .if you can go without having one I would recommend it.

Of course, that’s probably not realistic for most folks, so forget I said that.

The defensive line episode is more of a standard-length episode while the outside linebacker/edge episode is a little shorter, but they’re both definitely worth your time.

We hope that you enjoy these episodes and our 2024 NFL Draft positional preview for our Minnesota Vikings . We’re always looking for feedback whether you leave it here or on the Vikings Report with Drew and Ted YouTube page , so let us know what you think.

Thanks for watching, everyone!

More From Daily Norseman

• Minnesota Vikings News and Links, 30 March 2024
• Report: Vikings were other team trying to acquire CB L’Jarius Sneed from Kansas City
• Are you excited for the UFL to kick off?
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• Minnesota Vikings News and Links, 29 March 2024

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US Marines train for war with China on an island-hopping battlefield, report says

• New US Marine formations are learning to battle adversaries like China on remote islands.
• The new formations are designed to be smaller and more agile, according to The Washington Post.
• The troops are learning new maritime warfare strategies after decades of fighting in the Middle East.

US Marines are learning how to battle adversaries like China on remote islands in response to rising tensions in the Pacific, a report says.

The troops are training to fight across the challenging landscape after 20 years of fighting on land in the Middle East, according to The Washington Post.

A US Navy admiral recently described to the US Armed Services House Committee the growing threat from China

US Navy Adm. John Aquilino. said its military build-up was on a 'scale not seen since WWII' and Beijing was on track to be able to invade Taiwan by 2027.

The military is creating new Marine units, such as the 3rd Marine Littoral Regiment, which are designed to be smaller and more agile and would work to support a larger joint force.

These smaller, more mobile units would gather intelligence and share it rapidly rather than carrying out traditional amphibious assaults.

They would also be able to conduct precision strikes when necessary, such as sinking ships with medium-range missiles, per the Post.

"We've spent most of the last 20 years looking at a terrorist adversary that wasn't exquisitely armed, that didn't have access to the full breadth of national power," Col. John Lehane, the 3rd Marine Littoral Regiment's commander, told the Post.

"And now we've got to reorient our formations onto someone that might have that capability."

Lehane said that the unit's most valuable role would be the ability to "see things in the battlespace, get targeting data, make sense out of what is going on when maybe other people can't."

Pentagon experts expect that US satellites will be jammed or destroyed by China in the event of a potential war, the Post noted.

Related stories

The new Marine forces are envisioned to play a critical role in enabling larger joint operations aimed at countering Chinese aggression in the region towards countries like Taiwan, Japan, and the Philippines.

In particular, Taiwan has long feared a potential invasion by China.

It was reported this week, that China has built a mock-up of a key area of Taiwan's capital city where the presidential office and other government buildings in the desert area of Inner Mongolia.

China has also been documented building mock-ups of US aircraft carriers and other warships at training sites, likely to test and improve its missiles .

China has home-field advantage

China has for decades pressured governments not to recognize Taiwan as a sovereign nation and has promised to "unify" the self-governed island with the mainland by 2050.

Beijing has greatly expanded its reach in the Pacific in recent years, such as by building artificial islands for military outposts in the South China Sea and looking to expand bases in the Indian and Pacific oceans, the Post noted.

Not only does China have the largest military forces in the region, but it would also have a home-field advantage and could more easily deploy its roughly one million troops, ships, and aircraft to any battle.

By comparison, the US' ships and planes would need to travel thousands of miles or rely on partner nations allowing them to station men and weapons on their territory.

The US Marine Corps new plan is known as Force Design, and will focus on putting Marines on the front lines while keeping them hidden from radar and other detection methods.

These "stand-in" groups, which could comprise thousands in an area, would be used to support larger joint forces in confronting major adversaries.

Analysts say that the new Marines strategy is promising, but will face challenges such as logistical hurdles in such a large maritime region.

It is also uncertain whether regional partners like Japan would allow US forces to fight from their territory, as some officials might fear angering Beijing and being drawn into a conflict between them and the US, the Post said.

In 2021, The Washington-based think tank, the Center for Strategic and International Studies, conducted war games to imagine how a war between China and the US over Taiwan would play out.

In one of the more pessimistic scenarios, 900 American fighter and attack aircraft would be lost in four weeks, equivalent to half of the US Air Force and Navy's combat planes.

However, the losses on both sides would be epic.

Mark Cancian, a senior advisor at the Center for Strategic and International Studies, told Business Insider that the war-gaming showed: "The United States and Taiwan are generally successful in keeping the island out of Chinese occupation, but the price of that is very high — losses of hundreds of aircraft, aircraft carriers, and terrible devastation to the Taiwanese economy and also to the Chinese navy and air force."

Watch: China shows how it would attack Taiwan as tensions rise

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