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Critical Thinking

Developing the right mindset and skills.

By the Mind Tools Content Team

We make hundreds of decisions every day and, whether we realize it or not, we're all critical thinkers.

We use critical thinking each time we weigh up our options, prioritize our responsibilities, or think about the likely effects of our actions. It's a crucial skill that helps us to cut out misinformation and make wise decisions. The trouble is, we're not always very good at it!

In this article, we'll explore the key skills that you need to develop your critical thinking skills, and how to adopt a critical thinking mindset, so that you can make well-informed decisions.

What Is Critical Thinking?

Critical thinking is the discipline of rigorously and skillfully using information, experience, observation, and reasoning to guide your decisions, actions, and beliefs. You'll need to actively question every step of your thinking process to do it well.

Collecting, analyzing and evaluating information is an important skill in life, and a highly valued asset in the workplace. People who score highly in critical thinking assessments are also rated by their managers as having good problem-solving skills, creativity, strong decision-making skills, and good overall performance. [1]

Key Critical Thinking Skills

Critical thinkers possess a set of key characteristics which help them to question information and their own thinking. Focus on the following areas to develop your critical thinking skills:

Being willing and able to explore alternative approaches and experimental ideas is crucial. Can you think through "what if" scenarios, create plausible options, and test out your theories? If not, you'll tend to write off ideas and options too soon, so you may miss the best answer to your situation.

To nurture your curiosity, stay up to date with facts and trends. You'll overlook important information if you allow yourself to become "blinkered," so always be open to new information.

But don't stop there! Look for opposing views or evidence to challenge your information, and seek clarification when things are unclear. This will help you to reassess your beliefs and make a well-informed decision later. Read our article, Opening Closed Minds , for more ways to stay receptive.

Logical Thinking

You must be skilled at reasoning and extending logic to come up with plausible options or outcomes.

It's also important to emphasize logic over emotion. Emotion can be motivating but it can also lead you to take hasty and unwise action, so control your emotions and be cautious in your judgments. Know when a conclusion is "fact" and when it is not. "Could-be-true" conclusions are based on assumptions and must be tested further. Read our article, Logical Fallacies , for help with this.

Use creative problem solving to balance cold logic. By thinking outside of the box you can identify new possible outcomes by using pieces of information that you already have.

Self-Awareness

Many of the decisions we make in life are subtly informed by our values and beliefs. These influences are called cognitive biases and it can be difficult to identify them in ourselves because they're often subconscious.

Practicing self-awareness will allow you to reflect on the beliefs you have and the choices you make. You'll then be better equipped to challenge your own thinking and make improved, unbiased decisions.

One particularly useful tool for critical thinking is the Ladder of Inference . It allows you to test and validate your thinking process, rather than jumping to poorly supported conclusions.

Developing a Critical Thinking Mindset

Combine the above skills with the right mindset so that you can make better decisions and adopt more effective courses of action. You can develop your critical thinking mindset by following this process:

Gather Information

First, collect data, opinions and facts on the issue that you need to solve. Draw on what you already know, and turn to new sources of information to help inform your understanding. Consider what gaps there are in your knowledge and seek to fill them. And look for information that challenges your assumptions and beliefs.

Be sure to verify the authority and authenticity of your sources. Not everything you read is true! Use this checklist to ensure that your information is valid:

• Are your information sources trustworthy ? (For example, well-respected authors, trusted colleagues or peers, recognized industry publications, websites, blogs, etc.)
• Is the information you have gathered up to date ?
• Has the information received any direct criticism ?
• Does the information have any errors or inaccuracies ?
• Is there any evidence to support or corroborate the information you have gathered?
• Is the information you have gathered subjective or biased in any way? (For example, is it based on opinion, rather than fact? Is any of the information you have gathered designed to promote a particular service or organization?)

If any information appears to be irrelevant or invalid, don't include it in your decision making. But don't omit information just because you disagree with it, or your final decision will be flawed and bias.

Now observe the information you have gathered, and interpret it. What are the key findings and main takeaways? What does the evidence point to? Start to build one or two possible arguments based on what you have found.

You'll need to look for the details within the mass of information, so use your powers of observation to identify any patterns or similarities. You can then analyze and extend these trends to make sensible predictions about the future.

To help you to sift through the multiple ideas and theories, it can be useful to group and order items according to their characteristics. From here, you can compare and contrast the different items. And once you've determined how similar or different things are from one another, Paired Comparison Analysis can help you to analyze them.

The final step involves challenging the information and rationalizing its arguments.

Apply the laws of reason (induction, deduction, analogy) to judge an argument and determine its merits. To do this, it's essential that you can determine the significance and validity of an argument to put it in the correct perspective. Take a look at our article, Rational Thinking , for more information about how to do this.

Once you have considered all of the arguments and options rationally, you can finally make an informed decision.

Afterward, take time to reflect on what you have learned and what you found challenging. Step back from the detail of your decision or problem, and look at the bigger picture. Record what you've learned from your observations and experience.

Critical thinking involves rigorously and skilfully using information, experience, observation, and reasoning to guide your decisions, actions and beliefs. It's a useful skill in the workplace and in life.

You'll need to be curious and creative to explore alternative possibilities, but rational to apply logic, and self-aware to identify when your beliefs could affect your decisions or actions.

You can demonstrate a high level of critical thinking by validating your information, analyzing its meaning, and finally evaluating the argument.

Critical Thinking Infographic

See Critical Thinking represented in our infographic: An Elementary Guide to Critical Thinking .

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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What is Critical Thinking?

Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas.  Critical thinking has been the subject of much debate and thought since the time of early Greek philosophers such as Plato and Socrates and has continued to be a subject of discussion into the modern age, for example the ability to recognise fake news .

Critical thinking might be described as the ability to engage in reflective and independent thinking.

In essence, critical thinking requires you to use your ability to reason. It is about being an active learner rather than a passive recipient of information.

Critical thinkers rigorously question ideas and assumptions rather than accepting them at face value. They will always seek to determine whether the ideas, arguments and findings represent the entire picture and are open to finding that they do not.

Critical thinkers will identify, analyse and solve problems systematically rather than by intuition or instinct.

Someone with critical thinking skills can:

Understand the links between ideas.

Determine the importance and relevance of arguments and ideas.

Recognise, build and appraise arguments.

Identify inconsistencies and errors in reasoning.

Approach problems in a consistent and systematic way.

Reflect on the justification of their own assumptions, beliefs and values.

Critical thinking is thinking about things in certain ways so as to arrive at the best possible solution in the circumstances that the thinker is aware of. In more everyday language, it is a way of thinking about whatever is presently occupying your mind so that you come to the best possible conclusion.

Critical Thinking is:

A way of thinking about particular things at a particular time; it is not the accumulation of facts and knowledge or something that you can learn once and then use in that form forever, such as the nine times table you learn and use in school.

The Skills We Need for Critical Thinking

The skills that we need in order to be able to think critically are varied and include observation, analysis, interpretation, reflection, evaluation, inference, explanation, problem solving, and decision making.

Specifically we need to be able to:

Think about a topic or issue in an objective and critical way.

Identify the different arguments there are in relation to a particular issue.

Evaluate a point of view to determine how strong or valid it is.

Recognise any weaknesses or negative points that there are in the evidence or argument.

Notice what implications there might be behind a statement or argument.

Provide structured reasoning and support for an argument that we wish to make.

The Critical Thinking Process

You should be aware that none of us think critically all the time.

Sometimes we think in almost any way but critically, for example when our self-control is affected by anger, grief or joy or when we are feeling just plain ‘bloody minded’.

On the other hand, the good news is that, since our critical thinking ability varies according to our current mindset, most of the time we can learn to improve our critical thinking ability by developing certain routine activities and applying them to all problems that present themselves.

Once you understand the theory of critical thinking, improving your critical thinking skills takes persistence and practice.

Try this simple exercise to help you to start thinking critically.

Think of something that someone has recently told you. Then ask yourself the following questions:

Who said it?

Someone you know? Someone in a position of authority or power? Does it matter who told you this?

What did they say?

Did they give facts or opinions? Did they provide all the facts? Did they leave anything out?

Where did they say it?

Was it in public or in private? Did other people have a chance to respond an provide an alternative account?

When did they say it?

Was it before, during or after an important event? Is timing important?

Why did they say it?

Did they explain the reasoning behind their opinion? Were they trying to make someone look good or bad?

How did they say it?

Were they happy or sad, angry or indifferent? Did they write it or say it? Could you understand what was said?

What are you Aiming to Achieve?

One of the most important aspects of critical thinking is to decide what you are aiming to achieve and then make a decision based on a range of possibilities.

Once you have clarified that aim for yourself you should use it as the starting point in all future situations requiring thought and, possibly, further decision making. Where needed, make your workmates, family or those around you aware of your intention to pursue this goal. You must then discipline yourself to keep on track until changing circumstances mean you have to revisit the start of the decision making process.

However, there are things that get in the way of simple decision making. We all carry with us a range of likes and dislikes, learnt behaviours and personal preferences developed throughout our lives; they are the hallmarks of being human. A major contribution to ensuring we think critically is to be aware of these personal characteristics, preferences and biases and make allowance for them when considering possible next steps, whether they are at the pre-action consideration stage or as part of a rethink caused by unexpected or unforeseen impediments to continued progress.

The more clearly we are aware of ourselves, our strengths and weaknesses, the more likely our critical thinking will be productive.

The Benefit of Foresight

Perhaps the most important element of thinking critically is foresight.

Almost all decisions we make and implement don’t prove disastrous if we find reasons to abandon them. However, our decision making will be infinitely better and more likely to lead to success if, when we reach a tentative conclusion, we pause and consider the impact on the people and activities around us.

The elements needing consideration are generally numerous and varied. In many cases, consideration of one element from a different perspective will reveal potential dangers in pursuing our decision.

For instance, moving a business activity to a new location may improve potential output considerably but it may also lead to the loss of skilled workers if the distance moved is too great. Which of these is the more important consideration? Is there some way of lessening the conflict?

These are the sort of problems that may arise from incomplete critical thinking, a demonstration perhaps of the critical importance of good critical thinking.

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In Summary:

Critical thinking is aimed at achieving the best possible outcomes in any situation. In order to achieve this it must involve gathering and evaluating information from as many different sources possible.

Critical thinking requires a clear, often uncomfortable, assessment of your personal strengths, weaknesses and preferences and their possible impact on decisions you may make.

Critical thinking requires the development and use of foresight as far as this is possible. As Doris Day sang, “the future’s not ours to see”.

Implementing the decisions made arising from critical thinking must take into account an assessment of possible outcomes and ways of avoiding potentially negative outcomes, or at least lessening their impact.

• Critical thinking involves reviewing the results of the application of decisions made and implementing change where possible.

It might be thought that we are overextending our demands on critical thinking in expecting that it can help to construct focused meaning rather than examining the information given and the knowledge we have acquired to see if we can, if necessary, construct a meaning that will be acceptable and useful.

After all, almost no information we have available to us, either externally or internally, carries any guarantee of its life or appropriateness.  Neat step-by-step instructions may provide some sort of trellis on which our basic understanding of critical thinking can blossom but it doesn’t and cannot provide any assurance of certainty, utility or longevity.

Continue to: Critical Thinking and Fake News Critical Reading

See also: Analytical Skills Understanding and Addressing Conspiracy Theories Introduction to Neuro-Linguistic Programming (NLP)

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How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process. 

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

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Top 8 critical thinking skills

Like most soft skills, critical thinking isn’t something you can take a class to learn. Rather, this skill consists of a variety of interpersonal and analytical skills. Developing critical thinking is more about learning to embrace open-mindedness and bringing analytical thinking to your problem framing process. 

In no particular order, the eight most important critical thinking skills are:

Analytical thinking: Part of critical thinking is evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject bias and strive to gather and consume information to come to the best conclusion. 

Open-mindedness: This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go and coming to a conclusion based on all of the information. 

Problem solving : Because critical thinking emphasizes coming to the best conclusion based on all of the available information, it’s a key part of problem solving. When used correctly, critical thinking helps you solve any problem—from a workplace challenge to difficulties in everyday life. 

Self-regulation: Self-regulation refers to the ability to regulate your thoughts and set aside any personal biases to come to the best conclusion. In order to be an effective critical thinker, you need to question the information you have and the decisions you favor—only then can you come to the best conclusion. 

Observation: Observation skills help critical thinkers look for things beyond face value. To be a critical thinker you need to embrace multiple points of view, and you can use observation skills to identify potential problems.

Interpretation: Not all data is made equal—and critical thinkers know this. In addition to gathering information, it’s important to evaluate which information is important and relevant to your situation. That way, you can draw the best conclusions from the data you’ve collected. 

Evaluation: When you attempt to answer a hard question, there is rarely an obvious answer. Even though critical thinking emphasizes putting your biases aside, you need to be able to confidently make a decision based on the data you have available. 

Communication: Once a decision has been made, you also need to share this decision with other stakeholders. Effective workplace communication includes presenting evidence and supporting your conclusion—especially if there are a variety of different possible solutions. 

7 steps to critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

 First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Research

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Determine data relevance

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Ask questions

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed? 

5. Identify the best solution

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Present your solution

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

7. Analyze your decision

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was. 

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Then, you research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Ask open-ended questions to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Determine the best solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Present your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Analyze the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed . 

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Critical thinking is the one skillset you can't afford not to master

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What is critical thinking?

5 characteristics of critical thinking, what are critical thinking skills, and why are they important, 6 key critical thinking skills, critical thinking example in real-life, 13 ways to start thinking critically.

Whether you’re aiming to improve your performance at work or simply trying to live a more fulfilling life , you’ll need a variety of hard and soft skills to move the needle. Some skills come naturally to some people, while others need to develop them actively.

One of these skills is critical thinking. But critical thinking itself is made up of several types of skills that contribute to solving problems more effectively.

Let’s explore the different types of critical thinking skills and how you can start improving them to level up your career.

Critical thinking is the ability to analyze facts objectively and form a judgment. It is a form of emotional intelligence .

Someone with critical thinking skills can think clearly and rationally when the situation demands it. It allows them to perform problem-solving and decision-making more effectively. 

As a result, you can look further than what you see at face value. You’re able to analyze what you see from a situation and gain some insight that goes further than what’s obvious to anyone from the outside.

Critical thinking also requires being able to understand the logical connection between two or more ideas or concepts. For example, a team working on a company’s pricing strategy needs to think critically about several concepts. 

Both the marketing and sales teams must work together. They need to analyze how to maximize sales. But they need to do so while also meeting profit goals. It’s important to understand the logical connection between sales strategy and marketing logistics. It’s the only way to get a good outcome.

Critical thinking is different from creative thinking . Creative thinking is the ability to generate brand new, innovative ideas. On the other hand, critical thinking requires you to carefully and logically analyze what information is given to you. Both are important to maximize results in any given situation.

What defines critical thinking? How does it affect the decision-making process? Here are five characteristics that make up the ability to think critically.

1. Dispositions

Critical thinkers have specific traits that allow them to think the way they do. Some people are predisposed to these traits, while others need to develop them actively.

Some of these dispositions include:

• Open-mindedness
• Respecting evidence and reasoning
• Being able to consider different perspectives and points of view: in other words, having cognitive flexibility
• Not being stuck in one position
• Clarity and precision

2. Argument

Good critical thinkers need to make solid arguments. 

An argument is making a statement aided by supporting evidence. It’s important to use well thought-out arguments when you’re in a constructive conflict . When analyzing a situation critically, you’ll need to make several arguments in your own mind to come to a judgment. 

3. Reasoning

In addition to arguments, critical thinking also requires inferring conclusions. From the facts and arguments presented to you, you need to use reasoning skills to come to a logical conclusion. 

This conclusion will determine the best course of action to take.

4. Criteria

Critical thinking is sometimes a matter of discerning truth from fiction. Not all facts presented to you may have the same level of truth. Certain conditions need to be met for something to be considered believable, and a critical thinker needs to be able to understand that.

5. Metacognition

Metacognition is the ability to think about your own thinking. Critical thinkers should be able to analyze their thoughts so that they can judge whether or not they’ve thought everything through. This helps them come up with better hypotheses.

The critical thinking skills definition is: soft skills that help you in the critical thinking process. Developing these skills can improve your ability to think critically.

Critical thinking skills are considered one of many durable skills in the workplace . Many of these are soft skills that are also useful in other situations.

According to research by America Succeeds, critical thinking is in the top five most requested durable skills in job postings. Those top five durable skills get requested 2.6x more often than the top five hard skills. This goes to show that soft skills like critical thinking skills are in demand in the workplace.

Critical thinking skills are important for several reasons. These include helping you work independently and solve problems . Not all positions require ongoing critical thinking. But, those skills definitely matter to anyone who wants to uplevel their career. And even the most easygoing positions require at least some level of critical thinking skills.

For example, working as an accountant can be straightforward in most cases. But it may require critical thinking skills. For instance, what if certain expenses aren’t easily distributed in simple categories? Without critical thinking skills, an accountant will struggle to work independently and solve problems on their own.

Critical thinking abilities also matter in everyday life. Having a foundation for critical thinking can help you analyze several possible solutions for problems that pop up in the home. It can also help you:

• Analyze different viewpoints
• Come up with the best solution for complex problems
• Become a better learner

The key critical thinking skills are identifying biases, inference, research, identification, curiosity, and judging relevance.

Let’s explore these six critical thinking skills you should learn and why they’re so important to the critical thinking process.

1. Identifying biases

This critical thinking skill is necessary for metacognition, which is the fifth characteristic of critical thinking. It involves knowing when others have a cognitive bias and when you have one yourself.

Biases can influence how someone understands the facts presented to them. But when you’re aware of those biases, you can question yourself on those biases and consider other points of view.

Identifying biases is especially important for people who make hiring decisions. That’s because biases against groups of minorities can lead to inequalities in the workplace when not identified. 

For example, imagine a hiring manager comparing two resumes. Their gut feeling could guide them to discount one of the resumes due to a bias against the opposite gender. But let’s say this hiring manager realizes they have this bias. They can then question themselves on whether or not this bias is influencing their judgment. 

2. Inference

Inference is the ability to draw conclusions based on the information you have. Without inference, it can be difficult to take action once you’ve analyzed the facts presented to you. Processing information is key to coming up with a reasoned judgment.

For example, let’s go back to the accountant struggling to assign the correct category to a business expense. They can analyze other similar situations and infer the most logical category based on that information.

3. Research

Before you analyze facts and infer a conclusion, you need to find out what those facts are. Researching skills allow you to discover facts and figures to make an argument.

Not all situations will have the required information available to you. Researching skills are necessary to dig into a situation and gather the information you need to think critically.

Some situations don’t require further research. For example, a first responder who arrives on the scene of an automobile accident won’t perform further research. They’ll have to analyze what they see in front of them and decide which injuries are the most urgent to care for. 

On the other hand, someone performing a market analysis will need to research competitors and gather information before coming up with an opinion. 

4. Identification

Identification is different from inference and research. It involves being able to identify a problem but also what’s influencing that problem.

In short, identification is necessary for someone to realize that they need to think critically about something. Without proper identification skills, it will be difficult for someone to know when it’s time to analyze a situation. 

For example, let’s say you’re entering numbers in a spreadsheet. The numbers aren’t coming out as they usually do. Without identification skills, you could easily keep going without realizing there’s an issue. But when you identify what’s going on, you can see that something is broken in the spreadsheet’s formula.

Only once you identify the fact that the formula is broken can you start analyzing what’s going on to solve the issue.

5. Curiosity

Don’t be afraid to question everything and explore what you’re curious about. That’s because intellectual curiosity is a valuable skill, especially when it comes to critical thinking.

One way to practice curiosity is to adopt a beginner’s mindset . When you come into every situation with the mindset of a beginner, you’re able to keep an open mind. You’ll be able to perceive things you may not have noticed when keeping your mind closed.

6. Judging relevance

Not all information is equally pertinent. In order to make a critical judgment, it’s important to be able to judge the relevance of the information you have.

Take, for instance, basic online researching skills. You have access to a plethora of information on virtually every topic imaginable. But performing online research requires you to constantly judge the relevance of what you see. 

Without judging relevance, you’d spend too much time on details that don’t matter as much for the final desired outcome. But when you’re able to discern what’s most pertinent, you can give that information more weight as you’re thinking critically.

So what would critical thinking skills look like in a real-life situation?

Let’s imagine you’re working in software quality assurance (QA) as a team lead. But every time your team needs to enter bug regression, everyone gets bottlenecked because you must manually populate the spreadsheet used for the regression. While you do this task, your team cannot be productive without you.

This process happens once a week and easily wastes half an hour for each team member.

First, you must identify what’s going on. The team gets bottlenecked because only you, as the team lead, can access the information required to fill in the regression spreadsheet.

Next, you can research information. You can inquire to higher-ups about the reason why only you have access to this information. You can also speak to other teams about what potential solutions they’ve come up with to solve this problem.

Once you’ve done your research, it’s time to analyze the information and judge relevance. Some teams have solutions that don’t apply to you, so that information isn’t relevant anymore. 

Figure out if there are any personal biases before you analyze your information. 

For example, it’s possible that you don’t get along with one of the other team leads. As a result, you could discount the information they’ve given you. But by identifying this bias, you can look past your personal opinion of this person and see how valuable their solution is.

Based on what you’ve analyzed, it’s time to brainstorm and come up with a solution. You realize that creating a simple, automated script will save your team’s time. And it will do so without consuming too many resources from the engineering department.

Next, present your solution to your manager. Explain how you came to this conclusion. 

Now, let’s say your spreadsheet automation solution is approved. It’s important to go back and analyze what happens after implementing the solution. But only do this once the spreadsheet has been in place for long enough to gather plenty of information. 

Here’s an example. You could realize that the solution did solve the bottleneck. But, the script also slows down the spreadsheet and makes it difficult to work with. This would require you to go back to the drawing board and start the process all over again.

Want to start improving your own critical thinking skill sets? Here’s how you can improve critical thinking skills using 13 techniques:

• Play games that require critical thinking skills
• Ask more questions, even basic ones
• Question your assumptions
• Develop your technical skills so that you can identify problems more easily
• Find ways to solve more problems (at work and at home)
• Become aware of your mental processes, like the availability heuristic
• Think for yourself: don’t adopt other people’s opinions without questioning them first
• Seek out diversity of thought
• Start developing foresight
• Try active listening
• Weigh the consequences of different actions before you act
• Seek a mentor who can help you develop these skills
• Get professional coaching

How to improve your critical thinking skills 

Critical thinking skills aren’t always easy to develop. But it’s much easier to start thinking critically when you have someone to work with. Try a custom BetterUp demo to see how a coach can help you develop your critical thinking skills today.

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Maggie Wooll, MBA

Maggie Wooll is a researcher, author, and speaker focused on the evolving future of work. Formerly the lead researcher at the Deloitte Center for the Edge, she holds a Bachelor of Science in Education from Princeton University and an MBA from the University of Virginia Darden School of Business. Maggie is passionate about creating better work and greater opportunities for all.

How to develop critical thinking skills

What’s convergent thinking how to be a better problem-solver, the most critical skills for leaders are fundamentally human, why self-management is key to success and how to improve yours, the new skill set needed to succeed in the hybrid workplace, how intrapersonal skills shape teams, plus 5 ways to build them, how to be optimistic, building strength for tomorrow: new president of betterup care™ on extending proactive mental health across the enterprise, what is social well-being definition, types, and how to achieve it, similar articles, what is lateral thinking 7 techniques to encourage creative ideas, 9 cognitive skill examples and how to improve them, how to pitch ideas: 8 tips to captivate any audience, what is creative thinking and why does it matter, what are analytical skills examples and how to level up, how divergent thinking can drive your creativity, how the minto pyramid principle can enhance your communication skills, rational persuasion: how to influence your team through logic, stay connected with betterup, get our newsletter, event invites, plus product insights and research..

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How to Improve Your Critical Thinking Skills

Traditional tools and new technologies..

Posted September 29, 2023 | Reviewed by Lybi Ma

Technology provides access to vast information and makes daily life easier. Yet, too much reliance on technology potentially interferes with the acquisition and maintenance of critical thinking skills in several ways:

1. Information Overload : The constant influx of data can discourage deep critical thinking as we may come to rely on quick, surface-level information rather than delving deeply into a subject.

2. Shortened Attention Span: Frequent digital distractions can disrupt our ability for the sustained focus and concentration required for critical thinking.

3. Confirmatory Bias and Echo Chambers: Technology, including social media and personalized content algorithms, can reinforce confirmation bias . People are often exposed to information that aligns with their beliefs and opinions, making them less likely to encounter diverse perspectives and engage in critical thinking about opposing views.

4. Reduced Problem-Solving Opportunities: Technology often provides quick solutions to problems. While this benefits efficiency, it may discourage individuals from engaging in complex problem-solving, a fundamental aspect of critical thinking.

5. Loss of Research Skills: The ease of accessing information online can diminish traditional research skills, such as library research or in-depth reading. These skills are essential for critical thinking, as they involve evaluating sources, synthesizing information, and analyzing complex texts.

While technology can pose challenges to developing critical thinking skills, it's important to note that technology can also be a valuable tool for learning and skill development. It can provide access to educational resources, facilitate collaboration , and support critical thinking when used thoughtfully and intentionally. Balancing technology use with activities that encourage deep thinking and analysis is vital to lessening its potential adverse effects on critical thinking.

Writing is a traditional and powerful tool to exercise and improve your critical thinking skills. Consider these ways writing can help enhance critical thinking:

1. Clarity of Thought: Writing requires that you articulate your thoughts clearly and coherently. When you need to put your ideas on paper, you must organize them logically, which requires a deeper understanding of the subject matter.

2. Analysis and Evaluation: Critical thinking involves analyzing and evaluating information. When you write, you often need to assess the validity and relevance of different sources, arguments, or pieces of evidence, which hone your critical thinking skills.

3. Problem-Solving: Writing can be a problem-solving exercise in itself. Whether crafting an argument, developing a thesis, or finding the right words to express your ideas, writing requires thinking critically about approaching these challenges effectively.

4. Research Skills: Good writing often involves research, and research requires critical thinking. You need to assess the credibility of sources, synthesize information, and draw conclusions based on the evidence you gather.

5. Argumentation: Constructing a persuasive argument in writing is a complex process requiring critical thinking. You must anticipate counterarguments, provide evidence to support your claims, and address potential weaknesses in your reasoning.

6. Revision and Editing: To be an influential writer, you must learn to read your work critically. Editing and revising requires evaluating your writing objectively, identifying areas that need improvement, and refining your ideas and arguments.

7. Problem Identification: In some cases, writing can help you identify problems or gaps in your thinking. As you write, you might realize that your arguments are not as strong as you initially thought or that you need more information to support your claims. This recognition of limitations is a crucial aspect of critical thinking.

Writing is a dynamic process that engages multiple facets of critical thinking. It has been a valuable tool used in education , business, and personal development for centuries.

Yet, this traditional approach of self-generated written thoughts is rapidly being supplanted by AI -generated writing tools like Chat GPT (Generative Pre-trained Transformer. With over 100 million users of Chat GPT alone, we cannot ignore its potential impact. How might the increasing reliance on AI-generated writing tools influence our critical thinking skills? The impact can vary depending on how the tools are used and the context in which they are employed.

Critical thinking involves evaluating information sources for credibility, relevance, and bias. If individuals consistently trust the information provided by chatbots without critically assessing its quality, it can hinder their development of critical thinking skills. This is especially true if they depend on the chatbot to provide answers without questioning or verifying the information. Relying solely on chatbots for answers may also reduce people's effort in problem-solving. Critical thinking often requires wrestling with complex problems, considering multiple perspectives, and generating creative solutions. If we default to chatbots for quick answers, we may miss opportunities to develop these skills.

However, it's essential to note that the impact of chatbots on critical thinking skills may not be entirely negative. These tools can also have positive effects:

1. Chatbots provide quick access to vast information, which can benefit research and problem-solving. When used as a supplement to critical thinking, they can enhance the efficiency of information retrieval.

2. Chatbots can sometimes assist in complex tasks by providing relevant data or suggestions. When individuals critically evaluate and integrate this information into their decision-making process, it can enhance their critical thinking.

3. Chatbots can be used as learning aids. They can provide explanations, examples, and guidance, which can support skill development and, when used effectively, encourage critical thinking.

In summary, the impact of chatbots on critical thinking skills depends on how we use them. The effect will be harmful if they become a crutch to avoid independent thought or analysis. However, they can be valuable resources when used as tools to facilitate and augment critical thinking and writing processes. Individuals must balance leveraging the convenience of chatbots and actively engaging in independent critical thinking and problem-solving to maintain and enhance their cognitive abilities. You can do that effectively through writing regularly.

Copyright 2023 Tara Well, PhD

Tara Well, Ph.D. , is a professor in the department of psychology at Barnard College of Columbia University.

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Developing Critical Thinking

• Posted January 10, 2018
• By Iman Rastegari

In a time where deliberately false information is continually introduced into public discourse, and quickly spread through social media shares and likes, it is more important than ever for young people to develop their critical thinking. That skill, says Georgetown professor William T. Gormley, consists of three elements: a capacity to spot weakness in other arguments, a passion for good evidence, and a capacity to reflect on your own views and values with an eye to possibly change them. But are educators making the development of these skills a priority?

"Some teachers embrace critical thinking pedagogy with enthusiasm and they make it a high priority in their classrooms; other teachers do not," says Gormley, author of the recent Harvard Education Press release The Critical Advantage: Developing Critical Thinking Skills in School . "So if you are to assess the extent of critical-thinking instruction in U.S. classrooms, you’d find some very wide variations." Which is unfortunate, he says, since developing critical-thinking skills is vital not only to students' readiness for college and career, but to their civic readiness, as well.

"It's important to recognize that critical thinking is not just something that takes place in the classroom or in the workplace, it's something that takes place — and should take place — in our daily lives," says Gormley.

In this edition of the Harvard EdCast, Gormley looks at the value of teaching critical thinking, and explores how it can be an important solution to some of the problems that we face, including "fake news."

About the Harvard EdCast

The Harvard EdCast is a weekly series of podcasts, available on the Harvard University iT unes U page, that features a 15-20 minute conversation with thought leaders in the field of education from across the country and around the world. Hosted by Matt Weber and co-produced by Jill Anderson, the Harvard EdCast is a space for educational discourse and openness, focusing on the myriad issues and current events related to the field.

An education podcast that keeps the focus simple: what makes a difference for learners, educators, parents, and communities

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Developing Critical Thinking Skills: Techniques and Exercises for Sharper Analysis

Introduction

In today’s fast-paced world, the ability to think critically has become increasingly important. Critical thinking skills help us make better decisions, solve problems more effectively, and navigate the complexities of modern life. In this blog post, we will explore techniques and exercises you can use to sharpen your critical thinking abilities and improve your overall cognitive performance.

Defining Critical Thinking

Critical thinking is the process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to reach an informed conclusion or decision. It involves questioning assumptions, considering alternative perspectives, and evaluating evidence to make well-informed judgments.

Techniques for Developing Critical Thinking Skills

1. socratic questioning.

Socratic questioning is a technique that involves asking open-ended, probing questions to challenge assumptions, reveal underlying beliefs, and promote deeper understanding. Practice asking questions such as:

• What is the main issue or problem?
• What evidence supports or contradicts this belief?
• What are the implications of this idea?
• What alternative explanations or viewpoints could be considered?

2. Six Thinking Hats

Edward de Bono’s Six Thinking Hats method encourages looking at a problem or decision from multiple perspectives. Each “hat” represents a different way of thinking:

• White Hat: Focus on facts and data.
• Red Hat: Explore emotions, feelings, and intuition.
• Black Hat: Consider potential risks, challenges, and obstacles.
• Yellow Hat: Identify benefits, opportunities, and positive aspects.
• Green Hat: Generate creative solutions and innovative ideas.
• Blue Hat: Organize and manage the thinking process.

Practice switching between these hats to analyze situations more comprehensively.

Exercises for Sharper Analysis

1. debate or role-play.

Engage in debates or role-play scenarios to practice examining multiple viewpoints and presenting well-reasoned arguments. This exercise helps you develop empathy, communication skills, and the ability to think critically under pressure.

2. Keep a Reflection Journal

Regularly write down your thoughts, beliefs, and experiences in a reflection journal. Review your entries to identify patterns, biases, and assumptions that may be affecting your decision-making. Use this self-awareness to refine your critical thinking skills.

3. Analyze News Articles and Opinions

Read news articles and opinion pieces from diverse sources. Practice identifying the main arguments, assessing the quality of evidence, and evaluating the logic and reasoning behind the author’s conclusions. This exercise helps you develop the ability to think critically about the information you consume.

Developing critical thinking skills is an ongoing process that requires dedication, self-awareness, and practice. By using techniques such as Socratic questioning and the Six Thinking Hats, and engaging in exercises like debate, journaling, and news analysis, you can sharpen your analytical abilities and become a more effective thinker. Embrace the challenge of critical thinking and enjoy the benefits it brings to your personal and professional life.

Logical Fallacies and Cognitive Biases: Identifying and Overcoming Common Thinking Traps

Developing cognitive flexibility: adapting to change and uncertainty, critical thinking vs. common sense: the differences, why critical thinking is essential in today's workplace, 5 powerful strategies to boost critical thinking, uncovering the benefits of critical thinking.

Classroom Q&A

With larry ferlazzo.

In this EdWeek blog, an experiment in knowledge-gathering, Ferlazzo will address readers’ questions on classroom management, ELL instruction, lesson planning, and other issues facing teachers. Send your questions to [email protected]. Read more from this blog.

Eight Instructional Strategies for Promoting Critical Thinking

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(This is the first post in a three-part series.)

The new question-of-the-week is:

What is critical thinking and how can we integrate it into the classroom?

This three-part series will explore what critical thinking is, if it can be specifically taught and, if so, how can teachers do so in their classrooms.

Today’s guests are Dara Laws Savage, Patrick Brown, Meg Riordan, Ph.D., and Dr. PJ Caposey. Dara, Patrick, and Meg were also guests on my 10-minute BAM! Radio Show . You can also find a list of, and links to, previous shows here.

You might also be interested in The Best Resources On Teaching & Learning Critical Thinking In The Classroom .

Current Events

Dara Laws Savage is an English teacher at the Early College High School at Delaware State University, where she serves as a teacher and instructional coach and lead mentor. Dara has been teaching for 25 years (career preparation, English, photography, yearbook, newspaper, and graphic design) and has presented nationally on project-based learning and technology integration:

There is so much going on right now and there is an overload of information for us to process. Did you ever stop to think how our students are processing current events? They see news feeds, hear news reports, and scan photos and posts, but are they truly thinking about what they are hearing and seeing?

I tell my students that my job is not to give them answers but to teach them how to think about what they read and hear. So what is critical thinking and how can we integrate it into the classroom? There are just as many definitions of critical thinking as there are people trying to define it. However, the Critical Think Consortium focuses on the tools to create a thinking-based classroom rather than a definition: “Shape the climate to support thinking, create opportunities for thinking, build capacity to think, provide guidance to inform thinking.” Using these four criteria and pairing them with current events, teachers easily create learning spaces that thrive on thinking and keep students engaged.

One successful technique I use is the FIRE Write. Students are given a quote, a paragraph, an excerpt, or a photo from the headlines. Students are asked to F ocus and respond to the selection for three minutes. Next, students are asked to I dentify a phrase or section of the photo and write for two minutes. Third, students are asked to R eframe their response around a specific word, phrase, or section within their previous selection. Finally, students E xchange their thoughts with a classmate. Within the exchange, students also talk about how the selection connects to what we are covering in class.

There was a controversial Pepsi ad in 2017 involving Kylie Jenner and a protest with a police presence. The imagery in the photo was strikingly similar to a photo that went viral with a young lady standing opposite a police line. Using that image from a current event engaged my students and gave them the opportunity to critically think about events of the time.

Here are the two photos and a student response:

F - Focus on both photos and respond for three minutes

In the first picture, you see a strong and courageous black female, bravely standing in front of two officers in protest. She is risking her life to do so. Iesha Evans is simply proving to the world she does NOT mean less because she is black … and yet officers are there to stop her. She did not step down. In the picture below, you see Kendall Jenner handing a police officer a Pepsi. Maybe this wouldn’t be a big deal, except this was Pepsi’s weak, pathetic, and outrageous excuse of a commercial that belittles the whole movement of people fighting for their lives.

I - Identify a word or phrase, underline it, then write about it for two minutes

A white, privileged female in place of a fighting black woman was asking for trouble. A struggle we are continuously fighting every day, and they make a mockery of it. “I know what will work! Here Mr. Police Officer! Drink some Pepsi!” As if. Pepsi made a fool of themselves, and now their already dwindling fan base continues to ever shrink smaller.

R - Reframe your thoughts by choosing a different word, then write about that for one minute

You don’t know privilege until it’s gone. You don’t know privilege while it’s there—but you can and will be made accountable and aware. Don’t use it for evil. You are not stupid. Use it to do something. Kendall could’ve NOT done the commercial. Kendall could’ve released another commercial standing behind a black woman. Anything!

Exchange - Remember to discuss how this connects to our school song project and our previous discussions?

This connects two ways - 1) We want to convey a strong message. Be powerful. Show who we are. And Pepsi definitely tried. … Which leads to the second connection. 2) Not mess up and offend anyone, as had the one alma mater had been linked to black minstrels. We want to be amazing, but we have to be smart and careful and make sure we include everyone who goes to our school and everyone who may go to our school.

As a final step, students read and annotate the full article and compare it to their initial response.

Using current events and critical-thinking strategies like FIRE writing helps create a learning space where thinking is the goal rather than a score on a multiple-choice assessment. Critical-thinking skills can cross over to any of students’ other courses and into life outside the classroom. After all, we as teachers want to help the whole student be successful, and critical thinking is an important part of navigating life after they leave our classrooms.

‘Before-Explore-Explain’

Patrick Brown is the executive director of STEM and CTE for the Fort Zumwalt school district in Missouri and an experienced educator and author :

Planning for critical thinking focuses on teaching the most crucial science concepts, practices, and logical-thinking skills as well as the best use of instructional time. One way to ensure that lessons maintain a focus on critical thinking is to focus on the instructional sequence used to teach.

Explore-before-explain teaching is all about promoting critical thinking for learners to better prepare students for the reality of their world. What having an explore-before-explain mindset means is that in our planning, we prioritize giving students firsthand experiences with data, allow students to construct evidence-based claims that focus on conceptual understanding, and challenge students to discuss and think about the why behind phenomena.

Just think of the critical thinking that has to occur for students to construct a scientific claim. 1) They need the opportunity to collect data, analyze it, and determine how to make sense of what the data may mean. 2) With data in hand, students can begin thinking about the validity and reliability of their experience and information collected. 3) They can consider what differences, if any, they might have if they completed the investigation again. 4) They can scrutinize outlying data points for they may be an artifact of a true difference that merits further exploration of a misstep in the procedure, measuring device, or measurement. All of these intellectual activities help them form more robust understanding and are evidence of their critical thinking.

In explore-before-explain teaching, all of these hard critical-thinking tasks come before teacher explanations of content. Whether we use discovery experiences, problem-based learning, and or inquiry-based activities, strategies that are geared toward helping students construct understanding promote critical thinking because students learn content by doing the practices valued in the field to generate knowledge.

An Issue of Equity

Meg Riordan, Ph.D., is the chief learning officer at The Possible Project, an out-of-school program that collaborates with youth to build entrepreneurial skills and mindsets and provides pathways to careers and long-term economic prosperity. She has been in the field of education for over 25 years as a middle and high school teacher, school coach, college professor, regional director of N.Y.C. Outward Bound Schools, and director of external research with EL Education:

Although critical thinking often defies straightforward definition, most in the education field agree it consists of several components: reasoning, problem-solving, and decisionmaking, plus analysis and evaluation of information, such that multiple sides of an issue can be explored. It also includes dispositions and “the willingness to apply critical-thinking principles, rather than fall back on existing unexamined beliefs, or simply believe what you’re told by authority figures.”

Despite variation in definitions, critical thinking is nonetheless promoted as an essential outcome of students’ learning—we want to see students and adults demonstrate it across all fields, professions, and in their personal lives. Yet there is simultaneously a rationing of opportunities in schools for students of color, students from under-resourced communities, and other historically marginalized groups to deeply learn and practice critical thinking.

For example, many of our most underserved students often spend class time filling out worksheets, promoting high compliance but low engagement, inquiry, critical thinking, or creation of new ideas. At a time in our world when college and careers are critical for participation in society and the global, knowledge-based economy, far too many students struggle within classrooms and schools that reinforce low-expectations and inequity.

If educators aim to prepare all students for an ever-evolving marketplace and develop skills that will be valued no matter what tomorrow’s jobs are, then we must move critical thinking to the forefront of classroom experiences. And educators must design learning to cultivate it.

So, what does that really look like?

Unpack and define critical thinking

To understand critical thinking, educators need to first unpack and define its components. What exactly are we looking for when we speak about reasoning or exploring multiple perspectives on an issue? How does problem-solving show up in English, math, science, art, or other disciplines—and how is it assessed? At Two Rivers, an EL Education school, the faculty identified five constructs of critical thinking, defined each, and created rubrics to generate a shared picture of quality for teachers and students. The rubrics were then adapted across grade levels to indicate students’ learning progressions.

At Avenues World School, critical thinking is one of the Avenues World Elements and is an enduring outcome embedded in students’ early experiences through 12th grade. For instance, a kindergarten student may be expected to “identify cause and effect in familiar contexts,” while an 8th grader should demonstrate the ability to “seek out sufficient evidence before accepting a claim as true,” “identify bias in claims and evidence,” and “reconsider strongly held points of view in light of new evidence.”

When faculty and students embrace a common vision of what critical thinking looks and sounds like and how it is assessed, educators can then explicitly design learning experiences that call for students to employ critical-thinking skills. This kind of work must occur across all schools and programs, especially those serving large numbers of students of color. As Linda Darling-Hammond asserts , “Schools that serve large numbers of students of color are least likely to offer the kind of curriculum needed to ... help students attain the [critical-thinking] skills needed in a knowledge work economy. ”

So, what can it look like to create those kinds of learning experiences?

Designing experiences for critical thinking

After defining a shared understanding of “what” critical thinking is and “how” it shows up across multiple disciplines and grade levels, it is essential to create learning experiences that impel students to cultivate, practice, and apply these skills. There are several levers that offer pathways for teachers to promote critical thinking in lessons:

1.Choose Compelling Topics: Keep it relevant

A key Common Core State Standard asks for students to “write arguments to support claims in an analysis of substantive topics or texts using valid reasoning and relevant and sufficient evidence.” That might not sound exciting or culturally relevant. But a learning experience designed for a 12th grade humanities class engaged learners in a compelling topic— policing in America —to analyze and evaluate multiple texts (including primary sources) and share the reasoning for their perspectives through discussion and writing. Students grappled with ideas and their beliefs and employed deep critical-thinking skills to develop arguments for their claims. Embedding critical-thinking skills in curriculum that students care about and connect with can ignite powerful learning experiences.

2. Make Local Connections: Keep it real

At The Possible Project , an out-of-school-time program designed to promote entrepreneurial skills and mindsets, students in a recent summer online program (modified from in-person due to COVID-19) explored the impact of COVID-19 on their communities and local BIPOC-owned businesses. They learned interviewing skills through a partnership with Everyday Boston , conducted virtual interviews with entrepreneurs, evaluated information from their interviews and local data, and examined their previously held beliefs. They created blog posts and videos to reflect on their learning and consider how their mindsets had changed as a result of the experience. In this way, we can design powerful community-based learning and invite students into productive struggle with multiple perspectives.

3. Create Authentic Projects: Keep it rigorous

At Big Picture Learning schools, students engage in internship-based learning experiences as a central part of their schooling. Their school-based adviser and internship-based mentor support them in developing real-world projects that promote deeper learning and critical-thinking skills. Such authentic experiences teach “young people to be thinkers, to be curious, to get from curiosity to creation … and it helps students design a learning experience that answers their questions, [providing an] opportunity to communicate it to a larger audience—a major indicator of postsecondary success.” Even in a remote environment, we can design projects that ask more of students than rote memorization and that spark critical thinking.

Our call to action is this: As educators, we need to make opportunities for critical thinking available not only to the affluent or those fortunate enough to be placed in advanced courses. The tools are available, let’s use them. Let’s interrogate our current curriculum and design learning experiences that engage all students in real, relevant, and rigorous experiences that require critical thinking and prepare them for promising postsecondary pathways.

Critical Thinking & Student Engagement

Dr. PJ Caposey is an award-winning educator, keynote speaker, consultant, and author of seven books who currently serves as the superintendent of schools for the award-winning Meridian CUSD 223 in northwest Illinois. You can find PJ on most social-media platforms as MCUSDSupe:

When I start my keynote on student engagement, I invite two people up on stage and give them each five paper balls to shoot at a garbage can also conveniently placed on stage. Contestant One shoots their shot, and the audience gives approval. Four out of 5 is a heckuva score. Then just before Contestant Two shoots, I blindfold them and start moving the garbage can back and forth. I usually try to ensure that they can at least make one of their shots. Nobody is successful in this unfair environment.

I thank them and send them back to their seats and then explain that this little activity was akin to student engagement. While we all know we want student engagement, we are shooting at different targets. More importantly, for teachers, it is near impossible for them to hit a target that is moving and that they cannot see.

Within the world of education and particularly as educational leaders, we have failed to simplify what student engagement looks like, and it is impossible to define or articulate what student engagement looks like if we cannot clearly articulate what critical thinking is and looks like in a classroom. Because, simply, without critical thought, there is no engagement.

The good news here is that critical thought has been defined and placed into taxonomies for decades already. This is not something new and not something that needs to be redefined. I am a Bloom’s person, but there is nothing wrong with DOK or some of the other taxonomies, either. To be precise, I am a huge fan of Daggett’s Rigor and Relevance Framework. I have used that as a core element of my practice for years, and it has shaped who I am as an instructional leader.

So, in order to explain critical thought, a teacher or a leader must familiarize themselves with these tried and true taxonomies. Easy, right? Yes, sort of. The issue is not understanding what critical thought is; it is the ability to integrate it into the classrooms. In order to do so, there are a four key steps every educator must take.

• Integrating critical thought/rigor into a lesson does not happen by chance, it happens by design. Planning for critical thought and engagement is much different from planning for a traditional lesson. In order to plan for kids to think critically, you have to provide a base of knowledge and excellent prompts to allow them to explore their own thinking in order to analyze, evaluate, or synthesize information.
• SIDE NOTE – Bloom’s verbs are a great way to start when writing objectives, but true planning will take you deeper than this.

QUESTIONING

• If the questions and prompts given in a classroom have correct answers or if the teacher ends up answering their own questions, the lesson will lack critical thought and rigor.
• Script five questions forcing higher-order thought prior to every lesson. Experienced teachers may not feel they need this, but it helps to create an effective habit.
• If lessons are rigorous and assessments are not, students will do well on their assessments, and that may not be an accurate representation of the knowledge and skills they have mastered. If lessons are easy and assessments are rigorous, the exact opposite will happen. When deciding to increase critical thought, it must happen in all three phases of the game: planning, instruction, and assessment.

TALK TIME / CONTROL

• To increase rigor, the teacher must DO LESS. This feels counterintuitive but is accurate. Rigorous lessons involving tons of critical thought must allow for students to work on their own, collaborate with peers, and connect their ideas. This cannot happen in a silent room except for the teacher talking. In order to increase rigor, decrease talk time and become comfortable with less control. Asking questions and giving prompts that lead to no true correct answer also means less control. This is a tough ask for some teachers. Explained differently, if you assign one assignment and get 30 very similar products, you have most likely assigned a low-rigor recipe. If you assign one assignment and get multiple varied products, then the students have had a chance to think deeply, and you have successfully integrated critical thought into your classroom.

Thanks to Dara, Patrick, Meg, and PJ for their contributions!

Please feel free to leave a comment with your reactions to the topic or directly to anything that has been said in this post.

Consider contributing a question to be answered in a future post. You can send one to me at [email protected] . When you send it in, let me know if I can use your real name if it’s selected or if you’d prefer remaining anonymous and have a pseudonym in mind.

You can also contact me on Twitter at @Larryferlazzo .

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Home » Jay abraham » Developing Skills for Geometric Business Growth: The Elements of Success

Developing Skills for Geometric Business Growth: The Elements of Success

Critical thinking is like any other skill; if you don’t use it, you lose it. That’s why critical thinking exercises are so useful for both beginner and experienced critical thinkers alike. In fact, the secret to critical thinking comes from knowing the right questions to ask, both of yourself and others.

Here we’ll cover three concepts to further hone your critical thinking skills.

Put your critical thinking skills to use to grow your business today.

Critical thinking element #1: Know how to ask the right questions

Plato tells us that Socrates used disciplined questions to get his students to examine their ideas more thoroughly. Even though we no longer live in ancient Greece, the method remains insightful, especially for critical thinking skills. Jay champions the Socratic questioning method because it’s a systematic way to get deep into complex issues logically. Work through these six question groups in order and you’ll end up with a much better understanding of any issue, situation, or problem.

#1 Clarify concepts: These questions help others think more about what claims they are making. Questions are in the “tell me more” vein, i.e.,

• What exactly does ________ mean?
• Why are you saying ________?
• Can you please give me an example?

#2 Probe assumptions: These questions use critical thinking to examine presuppositions or unquestioned beliefs at the basis of an argument or position.

• It seems to me you’re assuming ________. Can you please explain why?
• How could we disprove or verify ________?
• What would happen if ________?

#3 Examine reasons and evidence: Instead of taking all arguments as truth, these questions help bring the underlying rationale(s) to light.

• How do we know ________?
• Why is ________ happening?
• What do you think causes ________?
• How could ________ be refuted?

#4 Question from other viewpoints : To better understand a problem, look at it from as many positions and perspectives as possible. You’ll often find creative solutions here.

• What other ways of looking at ________ are there?
• Why is ________ necessary?
• Who benefits from ________?
• How are ________ and ________ similar?
• What are the strengths and weakness of ________?

#5 Explore implications: These next questions allow you to better see potential consequences for any given solution.

• What would happen after ________?
• What are the consequences of ________ vs ________?
• Why is ________ important? What will it affect?
• What are the larger implications for ________?

#6 Question the questions: Finally, get reflexive about your critical thinking process. It can help you dig into any ambiguities that still remain.

• Why do you think I asked that question?
• What else should we be asking?
• What does ________ mean?
• What was the purpose for asking that question?

Critical thinking element #2: Get into the details

Reading through the Socratic questions, you probably notice they often start with “why” or “how.” These signal question types that require more than just a yes or no answer, making them perfect for digging into a meaty problem or concept.

But sometimes the best way to start your critical thinking exercise is to work through a series of yes/no questions. Even though they might seem simple, they will lead to bigger insights. This same process is also useful when you’re exploring all the elements of your leverage marketing strategy. Here are some questions Jay uses to spark critical thinking for a business. For every answer, reflect on what it would take for you to answer the opposite. We bet you’ll find some surprising insights about your business and at least one area for improvement as a result.

• Is there a better way to be growing my business?
• Is there a better way to position my company in the marketplace?
• Is there a better way to describe my unique selling proposition?
• Is there a better way to price my products?
• Is there a better market or niche to go after?
• Is there a more predictable way to increase sales?
• Is there a way to accelerate the buying cycle for my leads?
• Is there a better way to bundle my product?
• Is there a better way to generate repeat sales?
• Is my business using the strategy of preeminence to enhance every interaction, both external and internal?
• Are there better ways we could leverage technology?
• Are there better ways we could leverage other people’s resources?
• Are the better ways to redeploy old inventory, assets and resources?
• Am I asking the right questions in my business?
• Am I asking my market the right questions?
• Am I asking the market what they want instead of telling them?
• Am I in the right business?
• Am I working with the right people?
• Am I striving to learn and grow every day?

Critical thinking element #3: Find the business problems worth solving

If you’ve gone through the 19 questions above, you probably already have some ideas about problems in your business. For critical thinking to help, you need to start knowing where both the problems and opportunities lie. And if your situation feels like there’s no possible solution, take inspiration from loggers. Before semi-trucks, the easiest way to move logs around was to float them down the river. But sometimes the logs would jam up and nothing would move any more. So loggers would send someone up a tree to look and find the log that was impeding progress. They’d go loosen that single log and suddenly everything would start floating down the river again. But hitting other logs wouldn’t make any difference, except to exhaust and frustrate the loggers.

Dealing with your business works along the same lines. Critical thinking lets you pull back and get an overview of the situation, like the logger in the tree, so that you can pinpoint the actual problem holding everything back instead of wasting your energy hitting every possible log in the hope you’ll just stumble on the right one. Fix the problem log and you’ll be amazed at the growth that follows suit.

Jay Abraham is a proven business leader and top executive coach in the United States, and a close friend of Tony Robbins. Jay has spent his entire career solving complex problems and fixing underperforming businesses. He has significantly increased the bottom lines of over 10,000 clients in more than 1,000 industries, and over 7,200 sub industries, worldwide. Jay has dealt with virtually every type of business scenario and issue. He has studied, and solved, almost every type of business question, challenge and opportunity. His principles can be the difference between mediocrity and a business that generates millions of dollars in additional revenue.

Turn Critical Thinking Into Action

Apply your critical thinking skills to grow your business – get Tony’s free Entrepreneur Accelerator Toolkit today.

© 2024 Robbins Research International, Inc. All rights reserved.

Critical thinking definition

Critical thinking, as described by Oxford Languages, is the objective analysis and evaluation of an issue in order to form a judgement.

Active and skillful approach, evaluation, assessment, synthesis, and/or evaluation of information obtained from, or made by, observation, knowledge, reflection, acumen or conversation, as a guide to belief and action, requires the critical thinking process, which is why it's often used in education and academics.

Some even may view it as a backbone of modern thought.

However, it's a skill, and skills must be trained and encouraged to be used at its full potential.

People turn up to various approaches in improving their critical thinking, like:

• Developing technical and problem-solving skills
• Engaging in more active listening
• Actively questioning their assumptions and beliefs
• Seeking out more diversity of thought
• Opening up their curiosity in an intellectual way etc.

Is critical thinking useful in writing?

Critical thinking can help in planning your paper and making it more concise, but it's not obvious at first. We carefully pinpointed some the questions you should ask yourself when boosting critical thinking in writing:

• What information should be included?
• Which information resources should the author look to?
• What degree of technical knowledge should the report assume its audience has?
• What is the most effective way to show information?
• How should the report be organized?
• How should it be designed?
• What tone and level of language difficulty should the document have?

Usage of critical thinking comes down not only to the outline of your paper, it also begs the question: How can we use critical thinking solving problems in our writing's topic?

Let's say, you have a Powerpoint on how critical thinking can reduce poverty in the United States. You'll primarily have to define critical thinking for the viewers, as well as use a lot of critical thinking questions and synonyms to get them to be familiar with your methods and start the thinking process behind it.

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5 tips to improve your critical thinking

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Why is critical thinking important?

What do lawyers, accountants, teachers, and doctors all have in common?

What is critical thinking?

The Oxford English Dictionary defines critical thinking as “The objective, systematic, and rational analysis and evaluation of factual evidence in order to form a judgment on a subject, issue, etc.” Critical thinking involves the use of logic and reasoning to evaluate available facts and/or evidence to come to a conclusion about a certain subject or topic. We use critical thinking every day, from decision-making to problem-solving, in addition to thinking critically in an academic context!

Why is critical thinking important for academic success?

You may be asking “why is critical thinking important for students?” Critical thinking appears in a diverse set of disciplines and impacts students’ learning every day, regardless of major.

Critical thinking skills are often associated with the value of studying the humanities. In majors such as English, students will be presented with a certain text—whether it’s a novel, short story, essay, or even film—and will have to use textual evidence to make an argument and then defend their argument about what they’ve read. However, the importance of critical thinking does not only apply to the humanities. In the social sciences, an economics major , for example, will use what they’ve learned to figure out solutions to issues as varied as land and other natural resource use, to how much people should work, to how to develop human capital through education. Problem-solving and critical thinking go hand in hand. Biology is a popular major within LAS, and graduates of the biology program often pursue careers in the medical sciences. Doctors use critical thinking every day, tapping into the knowledge they acquired from studying the biological sciences to diagnose and treat different diseases and ailments.

Students in the College of LAS take many courses that require critical thinking before they graduate. You may be asked in an Economics class to use statistical data analysis to evaluate the impact on home improvement spending when the Fed increases interest rates (read more about real-world experience with Datathon ). If you’ve ever been asked “How often do you think about the Roman Empire?”, you may find yourself thinking about the Roman Empire more than you thought—maybe in an English course, where you’ll use text from Shakespeare’s Antony and Cleopatra to make an argument about Roman imperial desire.  No matter what the context is, critical thinking will be involved in your academic life and can take form in many different ways.

The benefits of critical thinking in everyday life

Building better communication.

One of the most important life skills that students learn as early as elementary school is how to give a presentation. Many classes require students to give presentations, because being well-spoken is a key skill in effective communication. This is where critical thinking benefits come into play: using the skills you’ve learned, you’ll be able to gather the information needed for your presentation, narrow down what information is most relevant, and communicate it in an engaging way. 

Typically, the first step in creating a presentation is choosing a topic. For example, your professor might assign a presentation on the Gilded Age and provide a list of figures from the 1870s—1890s to choose from. You’ll use your critical thinking skills to narrow down your choices. You may ask yourself:

• What figure am I most familiar with?
• Who am I most interested in? 
• Will I have to do additional research? 

After choosing your topic, your professor will usually ask a guiding question to help you form a thesis: an argument that is backed up with evidence. Critical thinking benefits this process by allowing you to focus on the information that is most relevant in support of your argument. By focusing on the strongest evidence, you will communicate your thesis clearly.

Finally, once you’ve finished gathering information, you will begin putting your presentation together. Creating a presentation requires a balance of text and visuals. Graphs and tables are popular visuals in STEM-based projects, but digital images and graphics are effective as well. Critical thinking benefits this process because the right images and visuals create a more dynamic experience for the audience, giving them the opportunity to engage with the material.

Presentation skills go beyond the classroom. Students at the University of Illinois will often participate in summer internships to get professional experience before graduation. Many summer interns are required to present about their experience and what they learned at the end of the internship. Jobs frequently also require employees to create presentations of some kind—whether it’s an advertising pitch to win an account from a potential client, or quarterly reporting, giving a presentation is a life skill that directly relates to critical thinking. 

Fostering independence and confidence

An important life skill many people start learning as college students and then finessing once they enter the “adult world” is how to budget. There will be many different expenses to keep track of, including rent, bills, car payments, and groceries, just to name a few! After developing your critical thinking skills, you’ll put them to use to consider your salary and budget your expenses accordingly. Here’s an example:

• You earn a salary of $75,000 a year. Assume all amounts are before taxes.
• 1,800 x 12 = 21,600
• 75,000 – 21,600 = 53,400
• This leaves you with $53,400
• 320 x 12 = 3,840 a year
• 53,400-3,840= 49,560
• 726 x 12 = 8,712
• 49,560 – 8,712= 40,848
• You’re left with $40,848 for miscellaneous expenses. You use your critical thinking skills to decide what to do with your $40,848. You think ahead towards your retirement and decide to put $500 a month into a Roth IRA, leaving $34,848. Since you love coffee, you try to figure out if you can afford a daily coffee run. On average, a cup of coffee will cost you $7. 7 x 365 = $2,555 a year for coffee. 34,848 – 2,555 = 32,293
• You have $32,293 left. You will use your critical thinking skills to figure out how much you would want to put into savings, how much you want to save to treat yourself from time to time, and how much you want to put aside for emergency funds. With the benefits of critical thinking, you will be well-equipped to budget your lifestyle once you enter the working world.

Enhancing decision-making skills

Choosing the right university for you.

One of the biggest decisions you’ll make in your life is what college or university to go to. There are many factors to consider when making this decision, and critical thinking importance will come into play when determining these factors.

Many high school seniors apply to colleges with the hope of being accepted into a certain program, whether it’s biology, psychology, political science, English, or something else entirely. Some students apply with certain schools in mind due to overall rankings. Students also consider the campus a school is set in. While some universities such as the University of Illinois are nestled within college towns, New York University is right in Manhattan, in a big city setting. Some students dream of going to large universities, and other students prefer smaller schools. The diversity of a university’s student body is also a key consideration. For many 17- and 18-year-olds, college is a time to meet peers from diverse racial and socio-economic backgrounds and learn about life experiences different than one’s own.

With all these factors in mind, you’ll use critical thinking to decide which are most important to you—and which school is the right fit for you.

Develop your critical thinking skills at the University of Illinois

At the University of Illinois, not only will you learn how to think critically, but you will put critical thinking into practice. In the College of LAS, you can choose from 70+ majors where you will learn the importance and benefits of critical thinking skills. The College of Liberal Arts & Sciences at U of I offers a wide range of undergraduate and graduate programs in life, physical, and mathematical sciences; humanities; and social and behavioral sciences. No matter which program you choose, you will develop critical thinking skills as you go through your courses in the major of your choice. And in those courses, the first question your professors may ask you is, “What is the goal of critical thinking?” You will be able to respond with confidence that the goal of critical thinking is to help shape people into more informed, more thoughtful members of society.

With such a vast representation of disciplines, an education in the College of LAS will prepare you for a career where you will apply critical thinking skills to real life, both in and outside of the classroom, from your undergraduate experience to your professional career. If you’re interested in becoming a part of a diverse set of students and developing skills for lifelong success, apply to LAS today!

Read more first-hand stories from our amazing students at the LAS Insider blog .

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Information For

Critical Thinking

Identify and respond to needs based upon an understanding of situational context and logical analysis of relevant information.

Sample Behaviors

• Make decisions and solve problems using sound, inclusive reasoning and judgment
• Gather and analyze information from a diverse set of sources and individuals to fully understand a problem
• Proactively anticipate needs and prioritize action steps
• Accurately summarize and interpret data with an awareness of personal biases that may impact outcomes
• Effectively communicate actions and rationale, recognizing the diverse perspectives and lived experiences of stakeholders
• Multi-task well in a fast-paced environment

Over the course of  your educational experience at TU, you can gain proficiency with critical thinking through some of the following methods:

• Attend presentations, interactive conferences, and seminars around campus
• Collaborate with other students in and outside of class (join a   student club or organization — could be academic, honors, social or athletic)
• Join the   Undergraduate Research Club
• Practice brainstorming skills
• Attend and explore on- and off-campus conference opportunities
• Seek out opportunities that encourage abstract thinking (Club, organization,   Study Abroad & Away Office   program, interactive seminar)
• Actively participate in solving issues around the community and get involved with community engagement projects
• Find part-time or full-time work opportunities  (find on- and off-campus work through   Handshake  — any experience helps)
• Work as a research assistant to a faculty member
• Take advantage of programs and resources offered by the Office of Research and Creative Inquiry
• Practice and improve research skills (visit the Cook Library help desk for research tips)
• Complete   Internships   and other experiential learning opportunities, such as project-based micro-internships and Forage job simulations (schedule an appointment with the Career Center)
• Complete an independent study
• Conduct an extensive research project- explore a problem in your field and/or community and generate solutions
• Lead a discussion or seminar on campus
• Apply to present at  the annual  Research & Creative Inquiry Forum
• Take on a challenge through the MindSumo crowd sourcing platform
• Participate in a Hack-a-thon

Develop your skills

Linkedin learning.

Develop your critical thinking skills by completing these free LinkedIn Learning courses. Select the course title below, click “Sign in,” and use your TU email to get started.

• Improving Your Thinking
• Developing a Critical Thinking Mindset
• Critical Thinking for More Effective Communication
• Critical Thinking for Better Judgment and Decision-Making
• Making Key Decisions as a Manager
• Making Better Decisions by Thinking in Bets
• Active Listening: The Secret to Effective Communication
• Solving Business Problems
• Prioritizing Effectively as a Leader
• Using Questions to Foster Critical Thinking and Curiosity

Use the following list of action verbs to describe related activities:

• Adapt; adjust; analyze; conclude; consolidate; clarify; critique; determine; diagnose; evaluate; examine; fix; gather; identify; improve; increase; innovate; inspect; investigate; observe; organize; recommend; reflect; research; resolve; review; streamline; summarize; test

Sample Resume Bullet Points

• Researched global poverty to compile presentations for weekly meetings
• Examined client applications to ascertain eligibility for micro-loans
• Organized Honors Speaker Series which incorporates involvement of Honors College alumni and local business representatives
• Analyzed monthly analytical reports, identified areas for improvement and made recommendations based on findings

For additional resume assistance, visit the Career Center's   Resumes   page or schedule an  appointment . 

Interview Questions

Be prepared to answer common critical thinking and problem solving interview questions including:

• Describe a time when you had to make a decision with incomplete information. What did you do?
• Tell me about a time when you made a suggestion to improve the work in an organization or company.
• Tell me about a time when you were particularly effective at prioritizing tasks and completing a project on schedule. 
• Describe a time when you came up with an innovative or creative solution to a problem.
• Describe a situation where you had many alternatives to consider. How did you choose one? 
• Tell me about a time when you had to analyze information and make a recommendation. What was your thought process and how did you support your recommendation? 
• Describe a time when you were caught off guard by an unforeseen problem or obstacle.

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Why Engineers Should Study Philosophy

• Marco Argenti

Understanding the “why” before you start working on the “how” is a critical skill — especially in the age of AI.

The ability to develop crisp mental models around the problems you want to solve and understanding the why before you start working on the how is an increasingly critical skill, especially in the age of AI. Coding is one of the things AI does best and its capabilities are quickly improving. However, there’s a catch: Code created by an AI can be syntactically and semantically correct but not functionally correct. In other words, it can work well, but not do what you want it to do. Having a crisp mental model around a problem, being able to break it down into steps that are tractable, perfect first-principle thinking, sometimes being prepared (and able to) debate a stubborn AI — these are the skills that will make a great engineer in the future, and likely the same consideration applies to many job categories.

I recently told my daughter, a college student: If you want to pursue a career in engineering, you should focus on learning philosophy in addition to traditional engineering coursework. Why? Because it will improve your code.

• MA Marco Argenti is the Chief Information Officer at Goldman Sachs.

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How to develop critical thinking skills through essay writing , sponsored post.

• April 16, 2024

Have you ever thought why professors should only appraise students’ understanding of concepts taught in class through continuous assessment tests (CATs) and exams? Usually, such questions and related ones often transpire when you have a backlog of assignments and homework. For example, if you’re pursuing a science, technology, engineering, and mathematics (STEM) program, you might wonder why you should do courses or units in English 101 and/or 102, communication skills, and entrepreneurship to the extent of writing essays and research papers. Rather than helping you develop professional expertise such as writing cover letters and Resumes/ curriculum vitae, these disciplines contribute to you developing critical thinking. 

Nevertheless, how can essay writing help you rational reason for whatever you say, hear, or write if you struggle with doing non-technical assignments and research papers? In such a case, you don’t need to worry, especially with unlimited solutions on the Internet. For instance, you can google “professional essay writing service” to hire a specialist from EssayLib , who would be responsible for providing you with custom samples. You can use the materials you would have purchased not only to learn about logically putting down ideas on paper but also to make your college life easy. Besides the non-technical assistance you’ll receive, you can get reference materials in programming and calculations.  

4 ways essay writing will develop your critical thinking 

1. rely on scholarly sources .

If you read an essay completed with blogs and one that integrates journals, chapters of the book, and industrial reports, which of the two would be rich in ideas? Without a doubt, any scholar will appreciate the knowledge communicated in the latter. For example, when a journal presents the efficacy of a placebo drug on a patient with a life-threatening lifestyle disease like obesity, it will explain research on how it alleviates symptoms and corrects anatomical or physiological aberrants. However, such a study will indicate limitations on the medicine. For example, it might not be effective in pediatric patients. This information would provoke your critical thinking to the extent of including your verdict, like “an underlying rationale could be an underdeveloped immune system required to work with the drug.” Surprisingly, you can get an idea of conducting a scientific exploration upon noticing gaps and knowledge deficits.  

2. Refrain from unnecessary description  

When your professor informs you to argue “whether outsourcing of labor is ethically right or not,” how will you approach this question in your essay to boost your critical thinking? Even before answering this question, think about students who search for information on the Internet and start writing. In most cases, you’ll realize that they will begin describing how US companies that outsourced labor globally found them in unending litigation for violating established ethical policies. Whereas such an essay might have answered the question, it doesn’t contribute to knowledge progression. So, how can one avoid unnecessary descriptions of “whether outsourcing of labor is ethically right or not?” 

Ideally, you have a lot of angles to approach such a question. For example, you might rely on scholarly sources highlighting a US company outsourcing labor from specific countries. You can also identify a firm(s) retailing or wholesaling the same or substitute product as the one depending on foreign workforces. In this case, you can argue that outsourcing promotes unethical competition as it might lower the prices of its commodities. As a consequence, the one that doesn’t use foreign might shut down its operations even though it employs Americans. This simple explanation shows how opting to analyze rather than provide a general description stimulates critical thinking! 

3. Take advantage of the counterargument approach 

If you want to write an essay about “the implications of banning the use of polythene bags,” what comes to your mind? A significant proportion of students would focus on how this policy would contribute to improving the environment or reducing pollution. Of course, you’ll find a myriad of information supporting such an argument. For example, some sources would indicate that since these polythene papers don’t decompose, they tend to scatter when blown by the wind, creating an unpleasant environment. Of course, you’ll score with such points, but you won’t develop critical thinking skills. So, who can apply the counterargument approach? 

In one of the body paragraphs, you can state a controversial topic sentence, such as “The banning of polythene bags would reduce government revenue.” In this case, some can argue that the authorities spent a significant proportion of their budget cleaning the environment. However, you can raise a valid point of how the government collects corporate taxes and pays as you earn (PAYE) from companies and employees who produce polythene papers. What’s more, firms responsible for managing litters remunerate taxes. Such a counterargument approach indicates how you’ve developed critical thinking. 

4. Challenge authors’ arguments 

Whereas incorporating ideas from different sources boosts knowledge in your essay, it might be similar to intentional plagiarism, especially when you use a single source. In other words, it can be the same as paraphrasing your classmates’ work assignment and submitting it. So, who can make it differently? You should challenge the authors’ arguments. For example, if the source said that “the company made a dollar million profit in the ended financial year, making 5% increment from the previous year.” You can challenge this argument by saying that earnings per share remained the same even with the recorded upsurge in net income. This approach will increase your critical thinking on the view of profitability between internal and external stakeholders. 

In retrospect, you shouldn’t take essays as an opportunity to summarize previously written ideas. However, capitalize on this opportunity to expand your knowledge, challenge the existing status quo, and progress your knowledge in any discipline.  

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Critical Thinking Will Be Necessary When Using AI

Artificial intelligence is gaining widespread adoption in the workplace, and critical thinking skills will be key to successfully using the technology to improve work and limit negative consequences.

AI is a powerful tool, but the results need to be questioned and verified by humans in your organization, said Justin Reinert, SHRM-SCP, a corporate trainer and principal of Performance Accelerated Learning, speaking April 15 at the SHRM Talent Conference & Expo 2024 (Talent 2024).  

“AI offers an opportunity and an imperative for enhanced critical thinking skills in the workplace as responsibilities for some will change from producers to verifiers,” he said.

Critical thinking is the practice of analysis to understand a problem or topic thoroughly. Critical thinking typically includes steps such as collecting information and data, asking thoughtful questions, and analyzing possible solutions.

This important skill is even more necessary in the age of AI, because the technology is still prone to negative outcomes, such as the potential for making up or “hallucinating” information, generating biased results and demonstrating gaps in reasoning.

Some recent noteworthy misses include:

• Attorneys who used generative AI (GenAI) to write motions and briefs that contained made-up case citations .
• The AI-powered chatbot created by the New York City government to help small-business owners providing inaccurate information .

“The use of AI in the workplace is fast growing and quickly evolving—an individual’s ability to discern fact from AI hallucination is increasingly challenging,” Reinert said. “Without deep critical thinking skills, we face a danger where falsehoods are being incorporated into our workplaces and consumer interactions. The educators in the corporate world will have the responsibility to develop this in your people.”

He added that there are two paths forward: a path of automation and a path of new capabilities for humans.

“Typically, as technology advances, we use technology to automate processes, make things faster and more efficient,” he said. “But as we appropriate AI into our work, there is another path to be mindful of. Identify the things that are uniquely human, and make sure you develop those skills in people, and then automate what can be automated. Ensure that humans stay front of mind.”

Of course, to effectively use, train and improve AI, those involved must have strong critical thinking skills themselves.

5 Critical Thinking Skills and How to Develop Them

Reinert listed the following critical thinking skills and what employers can do to help build these capabilities in their workforce:

1. Observation , or the ability to notice and predict opportunities, problems, and solutions. Organizations can practice scenario and risk planning, engaging teams with various possibilities, mindfulness training to improve concentration and focus, and competitive intelligence exercises.  

2. Analysis , or the gathering, understanding, and interpreting of data and other information. This can be practiced through data analysis training, data interpretation workshops and data reviews.

3. Inference , or drawing conclusions based on relevant data, information, and personal knowledge and experience. This skill can be developed through case study analyses related to specific work functions, critical reading and discussion assignments, and mind mapping exercises to identify connections in disparate information.

4. Communication , or the sharing and receiving of information with others verbally, nonverbally, and in writing. Organizations can practice this skill with role-playing scenarios, through public speaking opportunities, and by holding feedback sessions and peer reviews.

5. Problem-solving , or choosing and executing a solution after identifying and analyzing a problem. Problem-solving can be developed through root cause analysis drills to find the underlying causes of a problem; working through a decision-making matrix to evaluate potential solutions based on feasibility, impact and cost; and via simulation exercises that mimic real-world challenges.

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What Are Soft Skills?

From empathy to curiosity, here’s how to learn and practice nontechnical abilities.

Soft skills refer to the  interpersonal and critical-thinking abilities people rely on at work. It’s the ability to communicate coherent ideas, compromise with colleagues and brainstorm creative solutions to difficult problems. 

Soft skills stand in contrast to hard skills, which involve the technical know-how you need to do your job. These include being able to code in Javascript, work in Excel, create an advertising campaign and so on.

Soft skills are the non-technical abilities you rely on at work to relate to other people and situations. They include the ability to communicate clearly, collaborate with teammates and come up with creative solutions for complex problems.

Both hard and soft skills are essential to a successful career, whether you spend most of your time writing code or talking with customers. 

“Skills are skills. Period,” Matt Monnot, an industrial organizational psychologist, told Built In. “We can select based on them, we can train you on them and we can get you better at them. In fact, what has conventionally been called soft skills are actually what are most predictive of leadership effectiveness.”

More on Career Development Informational Interviews: The Secret to Career Advancement

Soft Skills Examples

One of the problems with soft skills is that it’s tough to know what skills actually fall under this category. While communication and teamwork are two common choices, you’ll want to cultivate a range of soft skills to become a more productive and effective employee.

11 In-Demand Soft Skills to Develop

Communication, negotiation.

• Body language

Mindfulness

Adaptability.

• Attention to detail

People often mistake giving orders for effective communication , according to Renissa Readus, who runs the organizational training consulting firm LPE Institute. Readus defines communication as a two-way street. It’s the ability to both share information in a clear and concise way and to listen to what the other person is saying. Failing to listen is often where lines get crossed and people end up in preventable disagreements. 

“You can have the best work ethic, but if you don’t know how to effectively communicate, that affects you as a person, affects how you produce work that affects your production,” Readus said.

When teamwork comes up, people inevitably draw parallels to athletics, Readus said. In sports, everyone has an assigned role and their job is to play that role. For example, the quarterback doesn’t fill in on the offensive line when there’s an injury.

But in the context of work, teamwork means connecting with your colleagues and taking on tasks outside of your typical responsibilities because that’s what needs to get done. It’s about setting aside your defined role, say, as a junior engineer, to help a member of the quality assurance team run a test to push the project across the finish line. It’s a skill that requires understanding the scope of the project, when to offer help and when to ask for help.

Empathy is all about being able to put yourself in another person’s shoes and acknowledge their experience. It’s not easy. You have to be willing to set aside your ego, drop all assumptions and seek to understand the person’s perspective — even when you disagree. 

Developing this skill as a manager helps you resolve conflicts, connect with your employees and  get the most out of them . As an individual contributor, you can’t build a great product if you don’t know what the other stakeholders want out of it. If you refuse to see other perspectives, you will end up rubbing people the wrong way.      

Negotiation is the ability to work with another party to come to a joint agreement. This skill can come in handy when talking about a course of action for a project, working with a customer on developing a feature or interviewing for a job, said Yadi Caro, host of the  Hardcore Soft Skills podcast . To negotiate well, research the topic, understand what the other party wants and know when it’s best to walk away and pursue your best alternative to a negotiated agreement.

Body Language

About 90 percent of communication is nonverbal , making body language a crucial soft skill to possess. Body language is all about controlling how you communicate through your posture, gestures and facial expressions and how you observe other people’s body language. During a meeting, controlling your facial expressions and posture along with reading the room can go a long way toward clearing up miscommunication. 

Mindfulness is the ability to be present in whatever activity you’re doing. It can be a challenge with the constant pinging of Slack messages and other notifications all vying for your attention, but mindfulness is key to being more productive and focused on the task at hand, Caro said. It’s an overlooked skill that comes up frequently when she interviews psychologists, authors and motivational leaders about soft skills for her podcast. 

Creativity often gets overlooked as either a personality trait or something unique to artists and writers, but it’s essential for getting work done. Creativity involves thinking outside the box, being open to new ideas and then whittling them down to the most realistic options.     

Adaptability means being able to pivot what you’re doing on a moment’s notice. When your manager has a special project or an idea reaches a dead end, you have to be willing to go with the flow and adjust to that new situation, said Ankit Sharma, head of talent for Search.io, which provides an AI-powered internal search browser for company websites. 

Learning how to embrace change can make you a more flexible team member. Being able to pitch in on a customer call, assist a teammate to push a project across the finish line and juggle your usual responsibilities only serves to make you a more valuable employee.   

No matter what job you do, you’re bound to encounter obstacles. Maybe code you’ve written isn’t performing the way you expected it to or you’re met with a  string of rejections in sales. Resilience is the ability to push through those challenges and come up with creative solutions.   

Attention to Detail

Attention to detail refers to having a complete understanding of your task and making sure you don’t miss anything important. You don’t have to analyze a task down to its last semicolon, but you do need to identify the important bits of information and understand how a task fits into the larger picture of a project. Often this requires shifting the focus from what you think is best for a project and instead focusing on what the customer or company needs. 

Curiosity involves seeking out and being receptive to new information. It’s acknowledging what you don’t know and then asking questions to learn more. Curiosity helps you keep improving in your job and makes you easier to manage. It also translates into leadership , where being willing to ask your employees questions and seek new ways of approaching a task allows you to get the most out of them.

Why Do Soft Skills Matter?

While hard skills hog most of the spotlight in job interviews and in work evaluations, soft skills are what help you land a job and get promoted.

Strong Communication Skills Lead to Better Job Performance 

Talented engineers get overlooked all the time because they can’t communicate their vision or ideas for a project. Charismatic sales representatives lose out on deals because they aren’t effective listeners. Data scientists miss critical information because they took too rigid an approach analyzing data.

“You could be the smartest person in the room, but you don’t get prioritized if you’re not able to communicate,” said Vivian Shen, founder of educational platform Juni Learning. 

Professionals Must Be Able to Work Within and Across Teams 

Thanks to the rise in automation software, which has taken over more technical tasks, companies increasingly value soft skills over hard skills, according to a National Bureau of Economic Research report. Job descriptions have moved away from rigid categorization and require more cross-collaboration. As a result, workers today need to be able to solve complex problems in team-based settings.

“Social interaction is perhaps the most necessary workplace task for which there is currently no good machine substitute,” wrote the report’s author, David Deming, a Harvard University research associate.

Soft Skills Make Employees More Versatile and Valuable  

At consumer-to-consumer marketing tech startup Statusphere, CTO Cassandra Wilcox has noticed a shift in the way engineers are hired from earlier in her career. Most of the focus used to be on hiring savant coders who could plug headphones in and write code all day. But she’s found that it’s more important to hire someone who excels in soft skills. 

Someone who can speak with users, lead a project when a manager is out and communicate the technical vision to other teams in the company is more valuable than someone who can write flawless code.     

“We’re trying to build cross-functional product teams where the recommendation is everyone on the team is developed in the ability to be a product lead,” Wilcox said. “We’re not just going to hire an army of engineers, we’re going to look for people who have these [soft skills] so we can build a team of creatively effective people.”

Soft Skills Are Crucial for Managerial Roles 

Emotional intelligence is a must-have for managers. In fact, employees are four times less likely to leave their jobs if they work for emotionally intelligent managers . As a  soft skills trainer , Scott Asai has seen countless high-performing individual contributors fail when they make the leap to manager because they lacked the nontechnical skills needed to manage people.  

“The skills that got you promoted aren’t necessarily the skills that help you as a manager,” Asai said. “So I like to emphasize things like communication, leadership and emotional intelligence because those are the things that really help you succeed at a middle management or higher management level.” 

Even Remote Work Requires Soft Skills

Even as companies transition to remote work with less personal interaction, soft skills are still important to develop. A poorly written Slack message can lead to an argument. The inability to read facial expressions during video meetings can mean you miss out on important cues during a presentation. Effective employees today need to not only be good communicators, they need to be able to communicate asynchronously , which can be more challenging.

“In an office, you have to have the skill of having a positive appearance, good body language and being there on time. Being remote … what’s most important is that you can use asynchronous tools effectively,” Wilcox said. “It’s maybe even a more sophisticated set of communication skills to learn.” 

Still, people often take soft skills for granted, Readus said. But ignoring these skills — even when you spend most of your time on a computer — will only set you back in your career.

“If you don’t have the ability to listen and the ability to effectively communicate something to an internal customer like your colleagues, then you need [soft skills] training,” Readus said. “No job is 100 percent solo.”

More on Career Development How to Advance Your Tech Career With Nontechnical Skills

How to Develop Your Soft Skills 

10 ways to improve your soft skills.

• Self-reflect to determine soft skills you want to focus on refining.
• Ask peers for feedback on what you can improve.
• Track your progress daily to ensure you follow new habits.  
• Seek out books, videos and other resources for learning soft skills.
• Practice journaling, meditation or another activity to engage your critical thinking. 
• Set daily reminders to reach out to teammates and ask if you can help with anything.    
• Emphasize asking more questions and listening during conversations with peers.
• Develop new hobbies to nourish soft skills like creativity. 
• Take writing classes to sharpen your written communication skills. 
• Take on leadership roles for clubs, events and other activities.

First, identify your soft skill strengths and weaknesses .

You can evaluate your soft skills by taking a test like the Big Five personality test , the Hogan Assessment or the  NEO Personality Inventory-Revised . These tests help you see how you present yourself to other people, Monnot said.

It’s also important to collect feedback from other people. Asai suggests reaching out to peers, mentors and managers and asking them what skills you need to work on. If multiple people say you could be a better listener or that you come off as disorganized, those are great places to start improving. 

Working on soft skills is different from developing a hard skill in that it takes daily self-reflection and constant practice for long periods of time. People often overestimate the work that goes into building those relational abilities. 

Once you’ve identified soft skills you want to develop, watch videos or read books that focus on that skill. From there, it’s a matter of approaching each interaction with the goal of practicing that skill.

If you want to be a better listener, engage in a conversation with a peer and focus on asking more questions next time you reach a disagreement. Or, to improve your teamwork, set a calendar alert to ask your colleagues if they need help on a project.  

You can also work on them through outside hobbies, Shen said. If you want to improve your creativity, you can practice a new skill like painting to get your brain thinking in different ways. Or, if you struggle with seeing eye to eye with your manager as a software engineer, attend a hackathon and work as the project manager to experience the challenges your manager deals with every day.

Just remember, there is no mastering a soft skill. It’s something that requires constant feedback and practice. 

“Research and understanding is big,” Shen said. “Then find ways to apply them in your daily life so you can see if it impacts you positively or negatively. … Then, finally asking for feedback. When you have applied these skills, did people notice? It’s a constant loop.”  

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