critical thinking courses south africa

Critical Thinking

Training course.

RELATED COURSES

Anger Management: Understanding Anger Business Etiquette: Gaining That Extra Edge Communicating Across Cultures Communication Techniques SAQA US12433 Conflict Resolution The Definitive Approach Courageous Conversations Emotional Intelligence SAQA US252031 Leading With Emotional Intelligence Mentoring Mindfulness and Resilience Problem Solving and Decision Making Relationship Management Self Esteem and Assertiveness Self-Mastery Stress Management Time Management US-242811

COURSE TRAINERS

Andrew badham.

Andrew is passionate about communications and making connections. As an actor, playwright, singer, song writer and over all performance enthusiast, Andrew has learned the importance of effective communication in the social environment. A graduate of UCT, he has a Bachelor of Arts double major in Drama and Media&Writing. He has always found himself at home on the stage, be it theatre or music. He has also had a keen interest in the behind the scenes occupations of writing and directing. At school level he was awarded Best Script two years running as well as Most Versatile Actor and overall Drama Honours. The psychology behind performance and how that applies both to stage and interpersonal interaction is focal point for Andrew and formed key aspects of his studies.

Carl Spies - Bio

CarlSpies - Social Business Facilitator

"There's no such thing as a social media strategy, only a good business strategy that is aware of networks"

Carl Spies is seasoned social business strategist, a complex multidisciplinary approach emerging from social online networks that seek to help leading brands extract real value from social media/network trends and technologies to engage customers beyond the corporate firewall, and mine social capital behind it.

He has spent the last six years establishing himself as a thought leader in systems thinking and social business design while working with clients ranging from Standard Bank, Vodacom and South African Breweries to eBucks, Microsoft and Samsung.

Carl is recognised as an accomplished provocative facilitator and technical consultant having advised many organisations in South and West Africa, coordinated top-level community events and addressed national and international groups on a wide range of critical social business topics. He is well a seasoned design thinker with broad insights at the intersections of social science, online community development and value innovation using proven network effects.

1. Experience

Relevant Social Network Projects Carl has lead:

(platforms: intranets, ideation (crowdsourcing) systems, LMS, branded communities)

ABSA - A shared services strategy network which refined and cascaded department strategies online.

FNB - Learner management system for the Institute of Extreme Customer Service.

Hollard Insurance - Hollardtopia - Social Intranet

Kelly Personnel - Social Intranet

Microsoft - Ideation Platform to crowd-source ideas from the community.

RMB - Internal platform to query and collaborate on scaling the internal culture after rapid expansion.

SAB - Learning collaboration platform.

Standard Bank - Blue Connection - the core social intranet (including gaming elements to increase adoption).

Telesure - Let's Connect pilots platforms.

(and external social community platforms for :Converse, Toyota, eBucks and Samsung)

Social Software: Acquia Commons (Drupal)

Microcontent: SocialCast, Twitter, Yammer

Social Networks: Facebook, Google+, LinkedIn, SocialText

Media: Flickr, Youtube, Last.fm, GetGlue

LocationPlatforms: Foursquare

2. Knowledge and Skills

Relevant Models he is trained in:

SCRUM: Agile Product Development + Project Management

Cognitive Edge: Complex Adaptive Social Systems - Sensemaking using Cynefin.

User Experience Design - Flow Interactive.

NeuroSematnics - linguistic and cognitive models of user experience.

LAB - language and behaviour profiling (to develop archetypes from the network members).

VizThink - Dave GrayCynefin - Dave Snowden - Complex Adaptive Systems - Sensemaking

Biomatrix - Organisational Change using network effects and systems-thinking.

StrateX - designing execution strategies and developing channels to cascade them throughout the workforce.

Spiral Economics - a model based on the Claire Graves research - exploring the dynamics of value creation from individuals to the entire stakeholder ecosystem.

Training Courses Developed:

IXCS 3 Day Intensive - WesBank - Customer Service

A 3 Day MBA in Social Business (for Terrapin) - covering B2B, B2C social network concepts and tools.

3. Services Offered

Rapid Prototyping of Social Networks - with rapid feedback and agile metrics.

Workscapes - performance support social networks (incorporating informal learning)

User Experience Mapping - Designing network elements to fit staff profiles.

Lunch 'n Learn Sessions - from frontline to C-suite level audiences - succint explorations of current social business elements e.g. #SoMoLo

Intrapreneur Sessions - designed to build capacity with internal teams to rapidly identify, design and test social network initiatives.

Recommendation

Mari Eagar hire d Carl as a Social Collaboration Strategy Consultant in 2010/11:

" Carl Spies combines strategic thinking with design thinking to create a unique approach in social business design. He implements strategic initiatives using a people centric and collaborative approach, which ensures successful change in people’s behavior to support the implementation thereof. Carl ’s work is based on deep research of theory as well as significant experience in social technologies, therefore making his solutions robust, credible and implementable.

An example of his strategic contributions and social design thinking skills can be seen with the open axyz method and toolset where Carl contributed to the original conceptual design which was focused on the application of design thinking in the strategy domain. He also visualised and developed architecture foundations in open axyz such as the social group module and the visualisation features, making the product unique in the market place. He is able to move other people’s ideas into unique, differentiating insights and innovation."

-Mari Eagar CA - M Phil Leadership (cum laude) and Member of the Canada-Southern Africa Chamber of Business.

Chris Moodley

Kerrin Badham

Kerrin is the HR and Operations Manager at Leading Training and is passionate about learning and personal growth.  She has a BA (HDip) Ed from Wits University with majors in English and Psychology and has experience teaching English at high school level and extensive experience in training and managing.

She loves dealing with people and the general well-being of the staff and delegates is her primary concern. She also facilitates soft-skills courses in HR, leadership and instructional design.

She is a qualified SDF (Skills Development Facilitator), having completed the UNISA Certificate in Skills Development Facilitation in 2015 with distinction.   She is registered as an HR generalist with the SA Board for People Practices (membership no. 42866985). She, together with a team of professional facilitators, project manages agile customised training interventions for Leading Training clients.  Their services range from training material development incliuding accredited and online learning, to high-impact facilitated interventions that result in organizational change and team growth.

She is accredited as a Level 1 Cultural Intelligence Facilitator with The Cultural Intelligence Center, has completed the Wits online Instructional Design course in 2017 and is a Certified ScrumMaster® through Scrum Alliance.  Kerrin is a dynamic facilitator who consistently gets excellent reviews for the training she conducts.

Mark Badham

Mark is the Managing Director of Leading Edge Business Solutions. Mark has been programming since the age of 10 when he wrote his fist Basic Program on an Apple IIe. He has always been passionate about computers and education and started tutoring matric students in 1994. Mark has been training advanced Linux courses, installing, configuring and maintaining Linux servers since November 1999. In 2002 Mark began training Perl courses. Mark was among the first group to write the LPI level 2 Certification in South Africa in 2004. Since March 2006 Mark has been training PHP, MySQL and JavaScript. Since 2009 Mark has started training Java and Python.

Mark's formal qualifications include:

Bsc (Engineering) Electrical

Institution: University of the Witwatersrand.

Final Subjects IncludedComputer Engineering

Certification: Level 2 Certification

Institution: Linux Professional Institute

• Audience and Pre-Requisites

Course Outline / Curriculum

Schedule dates and booking.

Critical Thinking is one of the most valuable skills you will ever learn. The ability to think through problems and present logical, compelling arguments will help you at work and in your day-to-day life. This Critical Thinking workshop will give participants practical tools and hands-on experience in evaluating information.

At the end of this workshop, you will be able to:

o    Define critical and non-critical thinking

o    Work through the critical thinking process to build or analyze arguments

o    Develop and evaluate information

o    Improve key critical thinking skills

o    Assimilate critical thinking into you daily life

o    Use analytical thought systems and creative thinking techniques

o    Prepare and present powerful arguments

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.

Introduction Video

This course is a key course to help establish a foundation of solid thinking skills to analyse and interpret arguments and data.  It is useful to anyone in business to help them think clearly and make good decisions and is a base course for Problem-Solving and Decision making.  If you have not done Critical thinking in school - come on this course.

Pre-Requisites

Matric level English language skills is beneficial.

• The first session of the course will look at what critical thinking is, the difference between motivated reasoning and rationality, and the characteristics of a critical thinker. It will also explore the difference between motivated and rational thinking, and the standards of Critical Thinking. 
• Next, participants will look at how our brain perceives data, just how much it misses and why we need to apply scientific thinking in day-to-day activities. This will form a foundation of understanding why we need more analytical thought processes.
• In these sessions, participants will learn to be aware of common errors in thinking such as cognitive biases and logical fallacies. We will examine a few of the most prolific biases and fallacies and how to identify them. We will also examine when we should and should not trust our intuition.
• Our opinions are only as good as the information they are based on. This session will look at where we can find information and how we can ensure the information is credible. 
• Next, participants will delve into the seven-phase critical thinking model. They will also learn about the standards of critical thinking that serve as the foundation for this model. Participants will then practice the process through a case study.
• This session will give participants some skills necessary for critical thinking: asking questions, and probing answers for more information.
• Another important part of critical thinking is being able to clearly articulate your point of view. While having logical points to back your argument is important, understanding how to communicate those points convincingly is of equal importance. 
• Although assumptions can help us get through our everyday lives, they can be a major impediment to critical thinking. In this session, participants will discuss how to reduce the number of assumptions that they rely on.
• This session looks at analyzing assertions and where the burden of proof lies. 
• This final session will give participants some tips on preparing and presenting a powerful, logical argument. Participants will also have an opportunity to prepare and present a critical thinking presentation, and to evaluate others' presentations with the skills that they have learned.

To apply for a booking, click on the relevant "Book Now" button below. Note: places are only fully secured once payment has been made.

Bringing your own PC

It is very important that you have full administrator rights to your computer so that any software needed for the course can be installed correctly.

Please ensure that you arrive at least 30min early on the first day of training in order to get your PC setup correctly.

If this is not possible then it will be better to make use of our computer.

• Agile Thinking Mindset
• Anger and Conflict Management
• Business Etiquette
• Business Report Writing Skills
• Effective Business Writing Skills
• Communicating Effectively in the Workplace
• Confidence and Assertiveness
• Emotional Intelligence
• Goal Setting
• Negotiation Skills
• Personal Mastery and Branding
• Presentation Skills
• Stress Management
• Time Management
• Safety and Crime Prevention
• Workplace Readiness
• Audit Preparation and Planning
• Basic Finance Skills
• Business Acumen
• Finance for non-financial Managers
• Personal Finance Management
• Advanced Sales
• Mini Sales Development Programme
• Remote Sales Success
• Successful Sales
• Sales Training for a Winning Mindset
• Counselling Skills for Performance Excellence
• Employment Equity
• Chairing Disciplinary Hearings and Enquiries
• HIV Awareness / Aids Awareness
• HIV / AIDS Awareness Training for Managers
• HIV / AIDS Training for Peer Educator
• Human Resources for non-HR Managers Training
• Initiators Guide to Disciplinary Hearings and Enquiries
• Institute Disciplinary Action In The Workplace
• Interviewing for Talent
• Performance Management
• Recruitment and Selection Processes
• Train the Trainer
• Call Centre and Contact Centre
• Customer Intelligence
• Email Etiquette
• Hygiene and Cleaning
• Meeting Management and Minute Taking
• Personal Assistant Masterclass
• Professional Office Administration
• Telephone Etiquette and Voice Etiquette
• Frontline Receptionist
• Crisis Management
• Critical & Analytical Thinking
• Coaching and Mentoring Skills
• Change and Diversity Management
• Chairing Business Meetings Productively
• Decision Making
• Delegation Skills
• Diversity Management
• Effective Feedback That Leads to Positive Change
• Empowered Women in the Workplace
• Ethical Conduct in a Business Environment
• Essential Business Skills for South African Women
• Facilitation Skills
• Innovation and Creativity
• Leadership in the Fourth Industrial Revolution
• Making the Shift from Technical Expert to Organizational Leader
• Managing my Remote Team
• Mini Management Development Programme
• Planning And Running An Effective Workshop

Problem Solving

• Project Management
• Psychological Safety and Trust
• Risk Management
• Stakeholder Engagement
• Strategy Execution
• Supervisory Skills
• Team Alignment Strategy Session
• Values-Based Ethical Leadership Today
• Executive Leadership Strategy Team Alignment Session
• HD/3D Leadership Training
• Management Development Programme
• Office Professional Development Programme
• Sales Development Programme – The Essentials
• Learnerships
• Abandon Yourself to Abundance
• Adaptability
• Attitude is Everything
• Become fit for change
• Be SMART with People
• Business Email Etiquette Workshop
• Cognitive Flexibility
• Collaboration in the workplace
• Commit. Grow. Build. Motivation
• Continuous Improvement as a Business Imperative
• Corona Virus (Covid-19) Awareness
• Create Emotional Wellness
• Creative Thinking
• Cultural awareness and Sensitivity
• Customer Care is an Attitude (not a department)
• Dance with Life
• Disability Awareness and Sensitivity Training
• Embrace Diversity Workshop
• Employee Engagement Workshop
• Enhance your Emotional Intelligence
• Erroneous Zones
• Happy Employees Healthy Bottomline
• How to Manage Employees for Profit
• On the Job Training and Coaching
• Resourcefulness
• Safe, positive & emphatic return to work
• Self-Development
• Self-Directed Teams
• Spring Clean Your Mind – Motivate yourself
• Team Building
• Teamwork and Motivation
• The Impact of Covid-19 – Working in the new normal
• The Rise of Non-Binary Pronouns and Why they Matter
• The XYZ Generation – our new employees, our new customers
• Top Tips for Women in Business
• Unpacking Values into Profit
• Virtual Design Thinking
• Virtual Meeting Etiquette Workshop
• Wellness at Work
• What do employees need from leadership right now?
• Facilitators
• Business Videos
• Online Courses

Critical & Analytical Thinking

Critical and Analytical thinking is the process of breaking down complex information into components to analyse, interpret, evaluate and construct reasoned arguments in order to solve a problem or reach a conclusion.

This one-day workshop will enable delegates to distinguish between the two, and equip them with tools to analyse information and solve problems in an effective manner.

The course will address frequently asked questions such as:

• How To Develop Critical And Analytical Thinking Skills?
• What are the Components of Critical Thinking?
• Why is Critical Thinking Important?
• What are 5 Ways to Enhance my Critical And Analytical Thinking?
• What are the fundamentals of problem solving?
• Are we solving the right problems?

Who should attend?

• Team Leaders
• Supervisors

Training Outline

What is the difference between critical and analytical thinking.

• Critical Thinking VS Analytical Thinking
• How To Develop Critical And Analytical Thinking Skills
• Examples of Analytical Thinking in The Workplace
• Examples of Critical Thinking in The Workplace
• Components of Critical Thinking – Reasons, Justifications And Arguments
• Why Critical Thinking Is Important
• Avoiding Emotional Bias
• The Critical Thinking Map
• How Can I Improve My Skills?
• 5 Ways to Enhance Your Critical And Analytical Thinking
• The Most Useful Mental Models
• Introduction
• How to make a good business decisions step by step
• 8 Fundamentals of problem solving
• Identifying problems – are you solving the right problems?
• Peter Drucker’s 5 Elements of an Effective Decision-Making Process
• Four basic Problem-Solving techniques

Additional Information

Course Duration: 1 Day

Presented : In-house and online

• Comprehensive manual
• Framed certificate of attendance
• Notepad & Pen
• Superior training venue with delicious lunch, teas and refreshments

Contact us for more information

Username or Email Address

Remember Me

What would you like to learn?

Existing student?

Critical Systems Thinking

R 21,321.00.

13 May, 2024

Course overview

We live in a world that is volatile, uncertain, complex, and ambiguous. Systems thinking expert, Michael C Jackson, highlights the demand these characteristics place on decision- makers at every level to manage the emergent complexity within our organisations, society, and environment. These global challenges require a new way of thinking. Systems thinking is an essential future-fit leadership skill.

Critical Systems Thinking provides a framework in which we can apply Systems Thinking methodologies and models in considering new and existing situations and approaching these from multiple perspectives, disciplines, and skills.

This course aims to assist learners to look at situations, whether complex, wicked or simple, more holistically by adopting a collaborative approach on how to view systems, and people as part of the system.

Developing a systems thinking approach enables you to shift from a reactive mindset to a proactive mindset. “Traditionally systems thinking courses teach you how to model a system interaction, in this course, the focus is on the identification of problems and the right tools to help solve them, helping you do something different on Monday”, says Letlotlo

Course curriculum

• Module 1: Critical Systems Thinking Overview
• Module 2: System Concepts
• Module 3: System of Systems Capability Issues
• Module 4: The Enterprise and Technological Environment
• Module 5: Critical Systems Thinking Methodology

Course outcomes

• Define a system, its context within its environment, its boundaries and interfaces and that it has a lifecycle.
• Understand the global environment, human and societal needs, policy, and business challenges from a Systems perspective.
• Develop an awareness of the role a System plays in a System of Systems of which it is a part and appreciate the interaction between the system and its environment.
• Apply Systems Thinking tools and techniques to address complex situations in your own environment.
• Appreciate multiple perspectives to a given situation and recognise how to work with these.
• Recognise the evolution of systems within an enterprise and its technological environment.
• Determine the root cause(s) of a situation, and through synthesis, create feasible solutions for such identified root causes.
• Relate the key principles and methods of Systems Thinking to your professional practice in dealing with complex, wicked or simple situations.

Course summary

Format: Wits certified online short course Certification: Wits University certificate of competence Duration: 13 weeks Breakdown: 11 weeks online learning supported with virtual lectures. Final assessment submitted in week 13. Hours per week: 5 – 7 Language: English

Learn more about our Credly qualification badges here

Testimonials

Students. accomplished.

Paul Motibane

Payment options you can trust

Looking for study advice, love this course.

Share it with a colleague, friend and/or family!

You might like

Recommended.

R 17,825.00

Principles of Project Management

Duration:10 Weeks

Logistics and Supply Chain Management Practice

Managing Labour Relations

15 Jul, 2024

R 16,790.00

Early Intervention for Deaf and Hard of Hearing Infants

R 10,499.50

Basic Conversational South African Sign Language (SASL)

Duration:8 Weeks

R 18,170.00

Integrated Thinking and Value Creation (Certificate of Attendance)

Courses categories, university courses.

Sign up with your details to join our mailing list and stay up-to-date with the latest news, exclusive events, thought leadership content, exciting updates and much more!

• Terms and conditions
• Privacy policy
• PAIA manual

Brochure Download

Letlotlo phohole, nicolas cloete-hopkins, paul bester, letlotlo phohole.

Letlotlo has an MSc in Technology and Innovation Management and is a results-driven executive with a professional career that started in 1996 and experience spanning across various industry types (De Beers, Transnet), science council (CSIR), government funding agency (Technology Innovation Agency) and academia (Wits University). His application of critical systems thinking allowed him to focus on the integration of various socio-technical disciplines as a coherent and effective system and solve wicked problems.

Nicolas Cloete-Hopkins

Nic is a Systems Thinking and Engineering specialist with over 23 years professional experience bridging industry and academia in Africa, UK, Europe, and Indonesia. He is a Senior Lecturer at Transnet Centre of Systems Engineering (TCSE) in the Faculty of Engineering and Built Environment at Wits. Nic holds an MSc in Systems Engineering Management from University College London and a Bachelor of Commerce from the University of Cape Town.

Paul Bester

Paul Bester is a professional engineer (Pr Eng) with programme management, systems and logistic engineering, transportation systems, and asset management experience. Paul’s 40 years’ industry experience include the management of various business units, project portfolio management and providing consulting services. In August 2013 Paul joined the Wits Transnet Centre of Systems Engineering (TCSE) at the Faculty of Engineering at Wits University in the role of Senior Manager: Programmes.

Wits online CVO programme - Specialised Accounting

Critical Thinking Training Course South Africa

This critical thinking training course.

is also available in Cape Town, Durban, Johannesburg, Soweto, Pretoria, Port Elizabeth, Pietermaritzburg, Benoni, Tembisa, East London.

Critical Thinking Skills Course in South Africa

Critical Thinking is a skill most sought-after in an employee. It is more than just being able to think rationally and logically; it also means being able to analyze facts and data to reach a reasonable judgment or opinion. By mastering this skill, employees can make sound decisions and act quickly in problem-solving situations.

We live in a knowledge-based society. Given our exposure to an overwhelming amount of information, Critical Thinking is crucial to digest this information. Critical Thinking gives skills to analyze and evaluate information to absorb the highest amount of knowledge from it. It provides the best chance of making the correct decision and minimizes damages if a mistake does occur.

Critical Thinking will lead to being a rational and disciplined thinker and reduces one’s prejudice and bias. This workshop will provide skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead to a more productive career and is an excellent skill for everyday life.

i.fb-icon-element.fontawesome-icon.fb-icon-element-2{ color: #6796bf; background-color: #ffffff; border-color: #ffffff;}i.fb-icon-element.fontawesome-icon.fb-icon-element-2:hover { color: #6796bf; background-color: #ffffff; border-color: #ffffff;} Who Should Attend For This Critical Thinking Skills Training Course in South Africa Workshop

This critical thinking skills training course in south africa workshop is ideal for anyone who would like to gain a strong grasp and improve their critical thinking..

All Staff Within An Organisation

Team Leaders

Secretaries

The ideal group size for this critical thinking skills course in South Africa is:

Minimum: 5 Participants

Maximum: 15 Participants

The duration of this critical thinking skills Training Course in South Africa workshop is 2 full days. Knowles Training Institute South Africa will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

2 Full Days

9 a.m to 5 p.m

Below Is The List Of Course Benefits Of Our Critical Thinking Skills Course in South Africa

• Learners develop different approaches to a problem and a critical assessment of alternative solutions.
• Develop a comprehensive view of culture and appreciate differences in opinions.
• Critical thinking skills course fosters a creative solution to a problem.
• Development of decision-making skills
• Constructing rational conclusions.
• Increase efficiency and productivity.
• Promote professionalism and fair judgement.
• Develop systematic thinking.
• Minimize making wrong conclusions.
• Boost self-awareness.
• Improve teamwork and perception of different points of view.
• Decrease squabbles over trivial issues.
• Enhance comprehension and learning.
• Improvement of interpersonal relationship.
• Encourage autonomy and self-directed behaviour.
• Promote teamwork and cause positive impacts on a culturally diverse environment.
• Enhancing presentation and communication skills.

Below Is The List Of Course Objectives Of Our Critical Thinking Skills Course in South Africa

• Understand the components of critical thinking
• Out-of-the-box thinking
• Rational thinking
• Understand what it means to be a critical thinker
• Assess information using critical thinking skills
• Know the benefits of critical thinking
• Revise perspective and viewpoints, when necessary
• Understand problem-solving abilities

Below Is The List Of The Course Content Of Our Critical Thinking Skills Training Course in South Africa

Critical Thinking Course in South Africa – Part 1

Critical thinking is akin to the study of logic. Critical thinking relates to how we make decisions and use our judgment. Critical thinking is more than just thinking about thinking or metacognition. It is also about how we take action. Critical thinking involves many components, and we will address several unique components in this part of the course.

• The ability to reason is often regarded as one of the characteristic marks of being human. An individual’s ability to reason well is a critical thinking skill. Numerous definitions of critical thinking tend to focus on the ability to reason.
• Open-mindedness is the virtue by which we study — in particular, staying open-minded means taking into account relevant data or arguments to revise a comprehensive understanding. It means being critically open to options, willing to consider other possibilities even after having reached an opinion, and not letting preconceived notions to stifle or inhibit reflection on newly presented information.
• In critical thinking, the step of analysis assists us to distinguish and access information. Learning transpires in three domains: cognitive, effective, and psychomotor. In the cognitive area, analysis involves the process of discriminating or separating.

Critical Thinking Course in South Africa – Part 2

As we will cover in the previous part of this course, we can approach critical thinking and problems in a step-by-step fashion. It is called linear or vertical thinking. However, often, we tend not to line up the premises in a normal step-by-step fashion. When we approach a problem in a different order, we are using non-linear thinking. Sometimes, non-linear thinking is also called lateral thinking.

• Logic and conclusion are similar, but not identical. Logic is the branch of philosophy that gives the rules for acquiring valid conclusions. A conclusion is legitimate if it follows from statements that are accepted as facts. For instance, a logical statement might be, 1 + 1 = 2.
• One of the first steps in developing non-linear thinking is to step out of your comfort zone. This concept involves comprehending information or circumstances from a different perspective. A zone is defined as an area set apart in some way.
• An essential step in problem-solving is taking the time to acquire the necessary information. Often, we tend to jump to conclusions before we have all of the facts. How can we use our understanding of logic to gather all the necessary data?

Critical Thinking Course in South Africa – Part 3

Logical thinking is a process which involves steps. In general logical thinking involves checking the components of the argument and making connections between them, which is what we call reasoning. The four significant steps of logical thinking are 1) asking the right questions, 2) organising data, 3) evaluating the information, and 4) concluding. In this module, we will analyse these necessary steps.

• “Be the change you wish to see,” is a common slogan on bumper stickers. With so many events happening on an international and national level each day, change is simply a standard sequence in businesses. We can always expect changes in organisations.
• The question in today’s culture is not will change occur in an organisation, but how well are employees at adjusting to change. Employees protect themselves from becoming obsolete by changing. Adaptation is a survival skill of nature
• The first step in logical thinking should commence by asking the right questions. Based on the components of critical thinking, logical thinker should start reasoning by asking many questions. A vital question to ask is “What are the premises?”

Critical Thinking Course in South Africa – Part 4

• Organising data is the second step in the Logic process. Once we know the premises, we can begin to arrange the data. We can organise the information by making connections.
• After organising the information, the logical thinker can proceed with evaluating it. Evaluating information involves determining whether the information is valid. Conclusions cannot be made until a distinction is made between truth and validity.
• Once the data has been collected, organised, and evaluated, we can then conclude. Recall that in deductive reasoning, conclusions are gathered based on valid premises. In inductive reasoning, we use observations to draw conclusions or a hypothesis.

Critical Thinking Course in South Africa – Part 5

• We have all heard it before the best communicators are active listeners. What does it mean to practice active listening? Active listening suggests the listener is completely engaged in what the speaker is communicating and judging what is being said.
• Curiosity is yet another skill in improving critical thinking. Some scholars maintain that Socrates ultimate goal was not so much to advocate his methods, but to advocate self-improvement and to spark curiosity. The primary purpose of a teacher is to spark interest and engage their students.
• Reasoning and rationale are often correlated with self-discipline. Critical thinking is a self-disciplined and self-guided action. Critical thinking compels the individual to use their reasoning skills and have the ability to evaluate and reflect.

Critical Thinking Course in South Africa – Part 6

• Humility is defined as the “essence of being modest of opinion or estimate of one’s importance.” Humility is the contrast of arrogance. Humility relates to having an open mind.
• One of the principal functions of thinking is to create connections. Our ideas gain significance when we can relate or connect them to other concepts. We start to attain insight when we see the similarities between ideas.
• Objectivity is defined as “intentness on objects external to the mind.” In critical thinking, we strive to have an acute understanding of objectivity. Objectivity is a heuristic or rule/approach for problem-solving.

Critical Thinking Course in South Africa – Part 7

• As suggested in the previous section, emotions should not be disregarded altogether when thinking critically. Emotions play a significant role in the thinking process. For example, professionals need empathy when working with others regardless of their occupation to vicariously experience what others feel, believe, or wish.
• Self-awareness is a characteristic of a Critical Thinker. This is to acutely be aware of one’s feelings, opinions, and assumptions. Moreover, it is an origin point for thinking critically.
• As we mentioned in the previous module, self-awareness is a starting point from which we commence to think critically. We based our choices on assumptions we get about objects or things. Assumptions are the arguments, but the distinctive feature of a hypothesis is that it is a declaration in which no proof or evidence is provided.

Critical Thinking Course in South Africa – Part 8

• As we learned in the section on logic, confirmation bias can impact the inferences we draw. Bias is not something that we can eliminate. However, when thinking critically, we need to watch out for confirmation bias.
• As we discussed in an earlier section, asking the right questions is essential. Equally important is to ask clarifying inquiries when making decisions. Clarifying questions are thought-provoking questions to obtain more information.
• SWOT Analysis is also called Strengths, Weaknesses, Opportunities, and Threats. We use this type of analysis to be more objective thinkers. SWOT allows us to think clearly and clearly, and from a rational point of view.

Critical Thinking Course in South Africa – Part 9

• Persuasiveness is the characteristic of being capable of influencing others. We usually think of salespersons and politicians when we hear the word persuasiveness. However, all managers or professionals use persuasiveness daily.
• Critical thinking improves communication for some of the same reasons that it improves persuasiveness. Many of the same factors we use to improve our persuasiveness also make us better communicators in general. For example, the use of analogies and metaphors are a great persuasion and general communication technique.
• Critical thinking and problem-solving are closely related and are almost intertwined. Sometimes we say that to solve logic problems; we must use our critical thinking skills. Logic, critical thinking, and problem-solving use some of the same cognitive processes.

Critical Thinking Course in South Africa – Part 10

• What is emotional intelligence and how does critical thinking aid increase our emotional intelligence? Emotional intelligence is identified as the capacity to assess and control the emotions of oneself, others, and even groups. Emotional intelligence is being “heart smart” as opposed to “book smart.”
• As discussed at the beginning of this course, one element of critical thinking is open-mindedness. This component, as well as bias, relate to the critical thinkers’ point of view. The less open-minded and more biased a person is, the more limited their point of view.
• One reason we find it so tough to consider other’s viewpoint is that we are over-concerned with our own opinions and views. A challenge for the critical thinker is to step down from the “mountain of self”, and climb up the “mountain of the other”. Considering another viewpoint is more comfortable when we know the benefits.

Critical Thinking Course in South Africa – Part 11

• In this course, we have discussed bias and how it influences our conclusions in the logic process. What are some influences on the bias? The first thing that can influence bias is the way the person interprets the information he or she is receiving.
• When the critical thinker receives new information, how should they organise it? Probably the most common way of handling new information is through an organisation schema. Schemas indicate which further role information plays.
• Much of critical thinking is about how to connect the two points in a problem. However, sometimes, critical thinkers are presented with inconsistencies or what scientists call cognitive dissonance. Cognitive dissonance can emerge through a discrepancy between attitude and beliefs. Inconsistencies can also be called variances or dissimilarities.

Critical Thinking Course in South Africa – Part 12

• “Trust your instincts” comes under the second stage of problem-solving, and you should now start to see solution paths. Instincts are defined as a natural intuitive power. Intuition or instincts are vital pieces in problem-solving.
• In an earlier module, we discussed how asking the correct question is essential in logical thinking. Asking why is equally important in problem-solving. It is not sufficient to be bestowed with the information or data.
• Once a possible solution has been acquired, problem solvers may believe they can proceed with the answer. However, they should not overlook the all-important step of evaluating all possible solutions. Sometimes, one problem has more than one solution and taking the time to assess the efficacy of each alternative is a critical thinking skill.

Critical Thinking Course in South Africa – Part 13

• Now that we have learned many new critical thinking skills, our next challenge is to retain these skills. There are many methods to help you retain your new critical thinking skills. Developing a schema for organising and remembering information is one method.
• Reflection is a useful step in the logic process. Reflecting and learning from mistakes is also helpful in critical thinking. You may not be able to reflect every time you engage your critical thinking skills.
• The importance of inquisitiveness cannot be overemphasised in the process of critical thinking. One contribution to civilisation that Socrates made was that he advocated the questioning process during a debate. Furthermore, learning is a process sparked by the wish to know more.
• The best way to enhance your critical thinking skills is to practice. Develop ways to remember and organise the techniques from this course. Develop a schema.

Each participant will receive the following materials for the Critical Thinking Skills course in South Africa

Critical thinking skills course in south africa learner’s guide.

Critical Thinking Skills Course in South Africa Handouts

Critical Thinking Skills Course in South Africa PPT Slides Used During Course

Each course participant will receive a certification of training completion

There are 4 pricing options available for this Critical Thinking Skills training course in South Africa. Course participants not in South Africa may choose to sign up for our online Critical Thinking Skills training course in South Africa.

USD 679.97 For a 60-minute Lunch Talk Session.

USD 259.97 For a Half Day Course Per Participant.

USD 419.97 For a 1 Day Course Per Participant.

USD 569.97 For a 2 Day Course Per Participant.

Discounts available for more than 2 participants.

Contact us for the latest Critical Thinking Skills course in South Africa schedules:

Email: [email protected]

Request for this Critical Thinking Skills course in South Africa brochure. Fill up the short information below and we will send it to you right away!

Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

• We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
• Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.

Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

Fill up the form and we will get back to you in less than 1 working day.

Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.

What are the 5 critical thinking skills?

What does it mean to think critically, what are examples of critical thinking, what are some characteristics or traits of a critical thinker, what is the goal of critical thinking, what are the types of thinking, why are critical thinking skills important, what is opposite of critical thinking, what are the traits of critical thinking, what are the principles of critical thinking, how can i improve my critical thinking skills, what are the barriers to critical thinking, can critical thinking be taught, how do you read critically, what are the qualities of a critical thinker, what are some critical thinking skills to master, what are some elements of critical thinking, what do good thinkers do, who are the best critical thinkers, this critical thinking training course, workshop, training, class, seminar, talk, program, programmer, activity, lecture. this critical thinking training courses, workshops, classes, seminars, talks, programs, programmers, activities, lectures in south africa. this critical thinking training improvement tips, this critical thinking training techniques, improve this critical thinking training, improve this critical thinking training games, this critical thinking training improvement exercises, improve this critical thinking training power, how to have good this critical thinking training, how to have good this critical thinking training in studying, how to build up your this critical thinking training, how to improve this critical thinking training how to improve this critical thinking training course in south africa. enhance, boost, build up, enlarge, and heighten this critical thinking training course in south africa. increase, intensify, raise, reinforce, and strengthen this critical thinking training. upgrade, amplify, boom, elevate, exaggerate, magnify, grow, and gain this critical thinking training. develop this critical thinking training, multiple, power up, beef up, bolster, establish, extend this critical thinking training. invigorate, restore, step up, toughen, empower, fortify, and regenerate this critical thinking training. rejuvenate, renew, escalate, expand, and maximize this critical thinking training. powerful, mighty, impressive, competent, great, excellent, exceptional this critical thinking training in south africa. superb this critical thinking training. super, superior, strong, solid, active this critical thinking training courses and workshops in south africa. this critical thinking training enhancement, booster, building up, enlargement, heightening, increment, strengthening, amplification. this critical thinking training magnification, growth, development, power, empowerment, regeneration. this critical thinking training rejuvenation, development, escalation, expansion. this critical thinking training maximization, power training courses & workshops in south africa., knowles training institute south africa courses in south africa.

Terms and Conditions: 1. Valid for 30 Days Only, 2. 1 Person Only, 3. Selected Courses Only, 4. General Terms and Conditions Applied*

MasterClass on Critical Thinking

Introduction.

Critical thinking is one of the top skills identified by the World Economic Forum as what companies want to see in their employees. Critical thinking is described as disciplined thinking that is clear, rational, open-minded, and informed by evidence that will help individuals respond to the rapid rate of change in technology, business and education.

Who Should Enrol

Any individual who has identified a need to develop their critical thinking skills. For example, managers across variety of sectors.

Course Content

The following topics are included in this short course:

• Module 1: Defining Critical Thinking

• Module 2: How we Think

• Module 3: Cognitive Biases

• Module 4: Improving Critical Thinking

Learning Outcomes

On achieving this course, a learner will be able to:

• Define critical thinking
• Distinguish between System 1 and System 2 thinking
• Analyse cognitive biases
• Design systems to compensate for cognitive biases
• Generate strategies to support critical thinking 

Course Design

This course is offered as online e-learning. The course is structured in short modules that can be done at the participants own time.

Course Duration

Participants are required to complete this course within 3 months from date of registration.

Participants are assessed through means of multiple-choice questionnaires and 1 short essay question.

Certification

FPD will award participants with a certificate of completion for this course, should they successfully complete the assessment process.

R1200.00    (Inclusive of VAT and Taxes where applicable)

Email: [email protected]

Tel: 012 110 4080/ 087 821 1109

Request Course Access

Please complete this form to request access to this course, consent required, course r 1,200.00 (incl vat), enquire now.

This short course aims to provide critical thinking strategies that can be applied to situations that call for reflection, processing and evaluation of information.

Available Courses within Package

Available courses/journals within subscription.

• [email protected]
• FPD Knowledge Park, 173 Mary Road, The Willows, Pretoria, 0184

• Executive Education
• Leadership & Management Development
• Management Skills
• Sustainability
• Industry Specific
• Academic Programmes
• MBA Full Time
• MBA Modular
• Executive MBA
• PhD in Business Administration
• PGDIP in Management Practice
• CEMS Master of International Management
• MPhil in Inclusive Innovation
• MCom in Development Finance
• PGDip in Development Finance
• Scholarships
• Assessments
• Customised Programmes
• Customisation Design Process
• Customised Programmes Solutions
• Our Corporate Clients
• Customised Study Tours
• Full-time Faculty
• Emeritus Faculty
• Adjunct Faculty
• Research Themes
• Research Ethics
• Publications
• Specialised Centres
• Allan Gray Centre for Values-Based Leadership
• Bertha Centre for Innovation & Entrepreneurship
• Development Finance Centre
• Solution Space
• GSB Library
• GSB Initiatives
• Case Writing Centre
• Power Futures Lab
• Affiliations & Projects
• Centre for Coaching
• Lean Institute Africa
• About the GSB
• Our History
• Our Credentials
• Campus and Locations
• Work for us
• School Leadership
• Management Committee
• Heads of Departments
• The Student Experience
• Career Leadership Centre
• Student Societies
• The Alumni Experience
• Alumni Events
• Alumni Reunion Weekend
• Alumni News
• International Relations
• Student Exchange
• GSB Partner Schools

Ideas Exchange

• Emerging Market Business
• Entrepreneurship & Innovation
• Leadership & Ethics
• Learning & Development
• Management Fundamentals
• Year in Review Publication
• Newsletter Subscription

Strategic Thinking and Execution for Growth

Apply strategic leadership for transformative change, course overview.

Our short course in strategic thinking and execution will teach you how to devise and implement foolproof strategies geared towards consistent growth. Our course presenters are experts in their fields who bring the programme to life through insightful case studies, thought-provoking questions, collaborative group work and exploring strategic dilemmas. This process provides delegates with the essential tools required to operate their businesses and organisations effectively. A core focus of the programme is the ever-transforming concept of value, where you will learn the key elements needed to develop a dynamic blueprint, from strategy to execution, for business growth

What you will walk away with

• Understand and apply strategic thinking and planning frameworks and tools in their organisations
• Engage effectively in a strategic conversation of relevance to the organisation
• Build and communicate a strategic plan
• Address the latest trends and challenges facing organisations
• Identify how to strengthen the organisation's business model
• Create and prioritise strategic options effectively
• Sharpen the value proposition and value delivery system
• Build organisational resilience
• Influence strategic decision-making
• Implement strategy effectively

Think Strategically to Navigate Uncertainty

Master business strategy and learn how to use critical thinking and planning to ensure your business remains agile in times of economic uncertainty. Gain the tools and framework required to develop strategic thinking and learn to take a proactive approach to business growth and innovation, bridging the gap between strategy and execution.

Additional Course Information

Module breakdown.

Curriculum Overview

• Understand and apply strategic thinking and planning frameworks and tools in your organisation
• Be able to implement strategy effectively
• Open participants’ eyes to the challenges of real-world strategic decision making
• Be sensitised to the scale and likelihood of value destruction and/or opportunities missed
• Have their mindset challenged / changed regarding what constitutes decision quality
• Gain a deeper appreciation for the differences between instinct, intuition and insight
• Have first-hand experiences of one’s own susceptibility to cognitive biases and a greater appreciation for their significance
• Learn some basic techniques to counteract cognitive biases
• Understand the solution requirements for high quality strategic decision making

The module gets students to think critically about:

• The impact of beliefs, mental models and biases on their ability to engage commercial reality
• What commercial value is
• Where it is sourced, designed and enabled
• The relationship between value and strategy
• Pre-empting and dealing with emerging disruption
• The difference between strategy problems and growth problems

Minimum Requirements:

• National Senior Certificate, NQF 4 or equivelant
• English proficiency
• 3 years work experience

Who should apply:

Any individual in a senior leadership role – be it senior management right up to executive – working for an organisation that is looking to Engage effectively in a strategic conversation of relevance to the organisation and identify how to strengthen the organisation's business model.

What our Alumni say

"I found the programme, presentation, learnings GREAT. Presenters and mix of people were inspiring and conversations held, very positive."

"It was enlightening to learn about the biases that cloud our decision making."

"Sterling course. Having attended strategic courses from at other institutions, I thoroughly enjoyed the UCT GSB course - practical methods to apply strategy toolsets and thought-processes. Really great course!"

Learn with the best

Our Internationally acclaimed researchers and teachers are all dedicated and gifted individuals who contribute directly to UCT GSB's reputation of excellence.

Course Convenor

Head: Executive Education

Client Liaison Officer

Does this course offer discounts?

Yes, this course offers standard discounts

What is life like on the UCT GSB Campus

The UCT GSB's Breakwater Campus is situated in the heart of Cape Town's most popular tourist attraction, the Victoria and Alfred Waterfront. Centrally located and easily accessed, the UCT GSB is just 1.5km away from the central business district and 20 minutes from Cape Town International Airport.

As an added benefit to studying at the UCT GSB, you'll be situated in one of the most beautiful cities in the world. Click here to see what Cape town has to offer.

What kind of certificate will I receive?

Certificate of completion

Is travel included in the programme fee?

Flights & accommodation costs are not included.

What NQF level is the programme?

The course is a non-credit-bearing course delivered at the equivalent of an NQF 8 postgraduate level of study. The course is accredited through UCT, which is a registered public higher education institution with the Council on Higher Education (CHE). Each programme is accredited through an internal UCT quality assurance process, as delegated by the CHE, ensuring the excellent quality of our offering. In short, this course does not refer to NQF levels.

TAKE THE FIRST STEP TODAY

Acquire new competencies and move your career to the next level!

UPCOMING EVENTS

Stay up-to-date with the latest events from Africa’s top business school.

Stay up-to-date with news and thought leadership from Africa’s top business school.

Related Courses

Executive Development Programme

Design Thinking in Practice

Systems Change and Social Impact

Start your application here.

Ready to apply? Start your Strategic Thinking and Execution for Growth pre-application process here.

We’d like to know more about you. Please fill out the form below, to enquire about doing the Strategic Thinking and Execution for Growth or to begin the pre-application process.

• Onsite training

3,000,000+ delegates

15,000+ clients

1,000+ locations

• KnowledgePass
• Log a ticket

+27 800 780004 Available 24/7

Creative And Analytical Thinking Training - South Africa

• Learn  to use creative and analytical for solving critical problems success
• Understand the characteristics and functions of the left and right brain
• Acquire the skills for planning creative solutions Creative Thinking Course

Creative and Analytical Thinking Training Overview

• Course syllabus
• Who it’s for
• What’s included
• Why choose this course

Creative and Analytical Thinking Training​ Course Outline

Module 1: Getting Started with Creative and Analytical Thinking

• Creative Thinking
• Creative Thinking Process
• How Creative Thinking Works?
• Types of Creative Thinking
• What is Analytical Thinking?
• Steps in Analytical Thinking
• Importance of Creative and Analytical Thinking

Module 2: Creativity and Business

• Creativity and Innovation in Businesses
• Benefits of a Creative Approach
• Encouraging Creativity and Innovation in Work

Module 3: Unleashing Creativity

• Exploring Creativity
• Tools and Techniques to Become More Creative
• Elements that Stimulates Creativity
• Brainstorming Options
• Avoiding Groupthink
• Deploying Divergent and Convergent Thinking

Module 4: Leveraging Thinking Styles

• Identifying Natural Brain Dominance
• Whole Brain Thinking
• Implementing Whole Brain Thinking
• Leveraging Left-Brain and Right-Brain Dominance
• Personality, Adaptability, and Learning Styles in Workplace

Module 5: Applying Analysis Models and Tools

• Sketch Planning Tools
• Deterministic Models
• Simulation Tools
• Archived Operations Data
• Operations-Oriented Performance Measures
• Selecting an Analysis Tool or Method
• Additional Considerations

Module 6: Problem Solving with Analysis and Prioritisation

• Value of Creative and Analytical Skills
• Creative Problem Solving Process
• Steps of Problem Analysis
• Information Gathering
• Deductive Reasoning
• Root Cause Analysis
• Steps to Solve Problems
• Stair Step Model
• Choosing Among Alternatives
• Establishing Objectives
• Choosing Best Alternative in Decision Making

Module 7: Translating Creativity and Analysis into Practice

• Identifying and Closing the Gaps
• Tools of Analysis
• Identifying the Probable Cause
• Avoiding Analysis Paralysis
• Presenting Descriptive Statistics in Writing
• Presenting Descriptive Statistics in Graphs

Who should attend this Creative and Analytical Thinking Training Course?

The Creative and Analytical Thinking Training Course is designed for individuals from various professional backgrounds who are looking to enhance their creative and analytical thinking skills. This course can benefit a wide range of professionals, including:

• Team Leaders
• Supervisors
• Project Managers
• Entrepreneurs
• Business Owners

Prerequisites of the Creative and Analytical Thinking Training Course

There are no formal prerequisites for this Creative and Analytical Thinking Training Course.

Creative and Analytical Thinking Training Course Overview

The Creative and Analytical Thinking Training Course explores the vital skills of Creative and Analytical Thinking. These abilities empower individuals to tackle problems, foster innovation, and drive progress, both in their personal and professional lives. In today's dynamic work environment, where problem-solving and innovation are paramount, mastering these skills is crucial for all professionals.

This course is invaluable for professionals from various fields, including Executives, Managers, and Team Leaders, who need to navigate complex challenges and make strategic decisions. Creative and Analytical Thinking equips them with the tools to think outside the box, identify patterns, and develop innovative solutions. By mastering this subject, professionals can enhance their communication, creativity, and problem-solving.

The Knowledge Academy's 1-day Creative and Analytical Thinking Training Course is meticulously designed to enhance delegates' problem-solving skills by nurturing their Creative and Analytical Thinking capabilities. Delivered by expert trainers, this course covers a comprehensive range of topics, including creativity exploration, thinking styles, and analytical tools.

Course Objectives:

• To understand the principles of creative thinking and its applications
• To explore analytical thinking and its role in problem-solving
• To identify and leverage different thinking styles for enhanced creativity
• To apply analytical tools for planning and prioritising tasks
• To develop a systematic approach to creative problem-solving
• To become proficient in identifying the root causes of issues

Upon completing this Creative Thinking Training Course, delegates will gain the competence to tackle challenges using their Creative and Analytical Thinking skills. They will possess the ability to utilise analytical tools for effective planning, problem-solving, and issue prioritisation, thereby ensuring sustainable growth and proactive issue prevention.

What’s included in this Creative and Analytical Thinking Training Course?

• World-Class Training Sessions from Experienced Instructors  
• Creative and Analytical Thinking Certificate
• Digital Delegate Pack

Why choose us

Ways to take this course.

Online Self-paced

Online Instructor-led

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Creative and Analytical Thinking Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

• See trainer’s screen
• Recording & transcripts
• Virtual whiteboard
• Share documents
• Works on all devices

Unlock your potential with The Knowledge Academy's Creative and Analytical Thinking Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

• Certificates provided online
• Get immediate access on purchase

Experience the most sought-after learning style with The Knowledge Academy's Creative and Analytical Thinking Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Creative and Analytical Thinking Training sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Creative and Analytical Thinking Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our Creative and Analytical Thinking Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Some of our worldclass trainers

Title, job roles, etc

Retro occupy organic, stumptown shabby chic pour-over roof party DIY normcore. Actually artisan organic occupy, Wes Anderson ugh whatever pour-over gastropub selvage.

What our customers are saying

Dhaval was very competent and informative. He also supports after the course. Should there be the following questions. I am very happy with the course. If you are planning to be a project manager. That’s a must-take online course.

Ozlem Batterbury

Creative and analytical thinking training faqs, what is creative thinking, what are the prerequisites, who should attend this creative thinking course, what is analytical thinking, why is creative and analytical thinking important for organisations, what will i learn from this creative and analytical thinking training course, why should professionals attend this creative and analytical thinking training course, what industries or professions can benefit the most from this creative and analytical thinking course, what tools or methodologies will be introduced to foster creative thinking during the course, in what ways does the course encourage collaborative thinking and teamwork, how is the effectiveness of creative thinking measured throughout the course, are there any industry certifications or recognition associated with completing the course, why choose the knowledge academy in south africa over others, what is the cost/training fees for creative and analytical thinking training certification in south africa, which is the best training institute/provider of creative and analytical thinking training in south africa, what are the best leadership courses courses in south africa.

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

Related courses

Looking for more information on leadership courses, creative and analytical thinking training in south africa.

• Upcoming classes
• Package deals

DELIVERY METHOD

SELECT AN UPCOMING CLASS View all package deals

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +27 800 780004 and speak to our training experts, we should be able to help you with your requirements.

Limited budget?

Best price guaranteed!

OUR BIGGEST SPRING SALE!

My employer

We cannot process your enquiry without contacting you, please tick to confirm your consent to us for contacting you about your enquiry.

By submitting your details you agree to be contacted in order to respond to your enquiry.

We may not have the course you’re looking for. If you enquire or give us a call on +27 800 780004 and speak to our training experts, we may still be able to help with your training requirements.

Or select from our popular topics

• ITIL® Certification
• Scrum Certification
• Lean Six Sigma Certification
• Business Analysis Courses
• Microsoft Azure Certification
• Microsoft Excel & Certification Course
• Microsoft Project
• Software Testing Courses
• Change Management Certification
• Explore more courses

Press esc to close

Fill out your  contact details  below and our training experts will be in touch.

Fill out your   contact details   below

WHO WILL BE FUNDING THE COURSE?

By submitting your details you agree to be contacted in order to respond to your enquiry

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

Back to Course Information

Fill out your contact details below so we can get in touch with you regarding your training requirements.

* WHO WILL BE FUNDING THE COURSE?

Preferred Contact Method

No preference

Back to course information

Fill out your  training details  below

Fill out your training details below so we have a better idea of what your training requirements are.

HOW MANY DELEGATES NEED TRAINING?

HOW DO YOU WANT THE COURSE DELIVERED?

WHEN WOULD YOU LIKE TO TAKE THIS COURSE?

Next 2 - 4 months

WHAT IS YOUR REASON FOR ENQUIRING?

Looking for some information

Looking for a discount

I want to book but have questions

One of our training experts will be in touch shortly to go overy your training requirements.

Your privacy & cookies!

Like many websites we use cookies. We care about your data and experience, so to give you the best possible experience using our site, we store a very limited amount of your data. Continuing to use this site or clicking “Accept & close” means that you agree to our use of cookies. Learn more about our privacy policy and cookie policy cookie policy .

We use cookies that are essential for our site to work. Please visit our cookie policy for more information. To accept all cookies click 'Accept & close'.

• Research & Consulting
• Short Courses

Critical Systems Thinking (Online: Wits DigitalCampus)

• Course details

Other courses that may interest you

• 13 May 24 Research Ethics and Integrity (Online: WITS DigitalCampus)
• 13 May 24 Research Grants and Contracts Management (Online: WITS DigitalCampus) 3
• 13 May 24 IT Management for CIO Teams (Online: WITS DigitalCampus)
• About Short Courses
• All Short Courses
• Online Short Courses
•   011 717 9356
• About Research Support
• Analytical Services
• Researchers
•   011 717 3381

Improve your experience. We are very sorry but this website does not support Internet Explorer. We recommend using a different browser that is supported such as Google Chrome or Mozilla Firefox .

• My elearning
• My waiting list

Critical Thinking Skills

This course teaches you to be aware of, and to manage, emotions and relationships. It will teach you how to connect with peers and subordinates and how to manage your own emotions, as well as the emotions of others. This can play a part in determining how successful you are in both the business environment and your personal life.

Description

Critical thinking is the ability to think reflectively and independently in order to make thoughtful decisions. By focusing on root-cause issues critical thinking helps you avoid future problems that can result from your actions. In this course, ICL leadership trainer and expert outlines a series of techniques to help you develop your critical thinking skills. He reveals how to define the problem you're trying to solve and then provides a number of critical thinking tools such as blowing up the business, asking the 5 whys and the 7 so whats, exploring the 80/20 rule, and more. He also provides guidance on how to develop this skill across your whole team. 

Course Objectives

By the end of the course, participants will be able to: 

Identify how to break down complicated issues into smaller components. 

Determine the definition of an effective problem statement. 

Identify the primary benefit of focusing questions. 

Identify a problem's root causes. 

Apply critical thinking tools to analyze and unpack consequences. 

Recognize how to prepare others to think critically. 

How will this Training Course be Presented?

Live-Online

Who is this Training Course for?

This course is ideal for you if you are a knowledge worker in need of a wide range of thinking and problem-solving skills or anyone interest in gaining a new perspective and a set of skills that can be used to address everyday problems in life and work.

The Course Content

Introduction 

Welcome to critical thinking 

What Is Critical Thinking? 

The importance of critical thinking 

Distinguish causes vs. consequences 

Break big problems into small ones   

Thinking the Problem Through  

Define the problem statement 

Understand the real question 

Ask focusing questions 

Examine past efforts 

Use new lenses to think critically 

How to find root causes   

Using Critical Thinking Tools 

Challenge how the business operates 

Use the five whys of critical thinking 

Answer the seven so-whats? 

Use the 80/20 rule to think critically 

How to successfully conduct analysis 

Consider the implications of answers   

Practice Critical Thinking 

Teach others how to think critically 

Common pitfalls when solving problems   

Conclusion  

Apply critical thinking every day 

Similar courses

Supply chain and logistics management have been among the fastest evolving business disciplines over the past two decades. The continuous arrival of innovative concepts and techniques into the mainstream has resulted in a non-stop journey of learning and development for professionals in supply chain and logistics.

One of the key skills of effective management is achieving success through others, enabling your team to develop their skills and achieve success.

Inventory Management training course is designed for people working with warehouse or storeroom managers who are responsible for what comes in and goes out of the company. They must understand how to lead an efficiently operated and cost-effective process, with the right amount of products available.

This programme is aimed at candidate who will be involved in the implementation, managing and leading of projects within different working environments. Participants will acquire an understanding of concepts of project management and will be able to plan and organise projects.

This Intermediate Project Management course is for participants who already know about project life cycles, goal setting, creating a vision, and statement of work, this one-day Intermediate Project Management courseware program will be ideal for further skill development. At this level, participants learn to approach projects at a deeper level, and to function within a project team.

This Project Management Fundamentals course is a basic introduction for administrators or supervisors who may be asked to take on project tasks as part of their regular work. This training program is intended to familiarize participants with common project management terms, identify the benefits of projects, teach the concepts of project life cycles, prioritizing and setting goals, use some basic, simple planning tools, and explore charters and statements of work.

Managers and business owners know that risk management can reduce the negative impact of crises, and provides measurable benefits and cost savings. Our course offers a risk management framework that is flexible and works with any organization. It can be applied to a single project, a department, or an enterprise-wide risk management program.

This course will confidently teach you the essential skills of: estimation and breaking down work; task dependencies; resource scheduling; uncertainty and risk management; communication essentials; creating viable schedules; and more.

Although it does take plenty of creativity to design an event that is memorable and meaningful, it also takes careful attention to detail, adaptability, effective delegating, and a lot of work. This course will walk you through the process of event management, from the beginning stages of planning, to the final touches (like decorations, food, and music).

The International Data Corporation estimates that by 2020 mobile workers will account for nearly three quarters of the workforce around the world. Make sure you’re on top of the virtual workplace trend with this comprehensive Managing the Virtual Workplace training course.

Sitting through a long meeting where participants get side-tracked and issues don’t get resolved isn’t a good use of anyone’s time. With Meeting Management: The Art of Making Meetings Work, learn how to get results from a meeting, whether that involves solving problems, brainstorming, or sharing information.

Budgets and Managing Money will teach participants how to make informed and intelligent financial decisions. Rather than being omitted from the process, managers who don’t have a background in finance can fully participate in budgeting decisions and exercises once they have completed this training course.

Whether you are newly promoted or an experienced supervisor, the transition from being part of a team to leading one comes with a steep learning curve and can be extremely stressful. You may have reached where you are by hard work and technical skills but leading a team to improve results for the company requires a whole different skill set.

As a supervisor, the success of your organization rests in your hands. This course provides you with the opportunity to develop highly effective and essential supervisory skills that will strengthen team work and organizational success. Also, this course will help you manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st century supervisor.

HR for Line Managers e-learning course is designed to help line managers manage their staff better by equipping them with critical HR skills. Also, this online course focuses on key issues for line managers, such as handling employee interviews, on-boarding, appraisals, training, and much more.

This ICL training seminar will provide delegates with the practical knowledge needed to successfully plan, implement, manage, and measure social media sales and marketing efforts.

Women in Leadership: Impact through Self Awareness will take participants on a journey of self-discovery and self-mastery. It will enable participants to understand and leverage their core strengths to become authentic, fearless leaders and role models who empower everyone around them.

Health and Safety at work is an arduous task for many managers and business owners. Health and Safety is not just a question of complying with the legislation, but it should be seen as an important feature of every business operation targeted at reducing the losses associated with accidents, ill health, sickness absence, etc.

Leadership Skills for Supervisors takes a unique perspective on the hot topic of management skills. We’ve designed a one-day course that teaches participants the essential skills of leadership: communication, coaching, and managing conflict. Perfect for those who are new to a supervisor role, Leadership Skills for Supervisors provides lessons in prioritizing, planning and managing time; identifying your primary leadership style; determining ways to meet the needs of employees; and exploring ways to solve pr

Dealing with difficult people is something that most of us will experience at one time or another in our lives. We may encounter people who are inconsiderate, stubborn, indecent, unhappy, angry, or passive-aggressive. These encounters may happen only once with an individual, or we may have ongoing issues with people who behave in these ways. How should we act when this occurs? And what should we do when these people are our employees?

This Training will explore in depth; descriptions of Bills of Quantities, purpose of Bills of Quantities and their composition, their preparation, measuring of builders work, standard method of measuring building work, Marking up and billing.

This ICL training course will help increase your motivation and confidence through understanding of principles and best practices of successful office management.

This Negotiation and Conflict Management in Organisations training course provides an insightful and revealing strategic analysis of the negotiation process, and then goes on to detail key highly effective practical tools and techniques that can be used in a range of negotiation and conflict scenarios.

In today’s complex work environment, becoming a supervisor or a manager demands new skills and approaches to getting things done. Managers and supervisors must learn how to lead, motivate, and accomplish tasks effectively and efficiently working with others.

This important ICL HR Processes, Culture, & Change Management Programme online training seminar focuses on vital areas of modern Human Resource Management (HRM). It is a unique seminar that addresses core HR issues in a critical and evaluative way.

This Advanced Finance Programme is a must for all those who would like to attend a course that comprehensively deals with all the key topics of strategic management, financial planning, and financial management. It is also for those who wish to sharpen up their financial management skills, or who wish to refresh or update the skills they already have.

This Programme will also focus on the critical roles of team leader and middle manager in harnessing their team's potential, and introduces and practices techniques for moving the organisation and the teams from average to excellence.

This highly interactive ICL Priority Management training course will give you the tools and techniques needed to manage your time proactively and effectively.

This course provides technical professionals with the written communication skills to structure and write effective reports confidently, competently and persuasively.

ICL’s online snippet is a short 1.5 hour webinar delivered by one of our subject matter experts.

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

This online training seminar is designed to equip those involved in project work with the essential skills needed to fulfill their responsibilities in a professional way. The concepts, methods and techniques presented include both well established and latest thinking to provide the essential knowledge, skills, and toolkit to ensure more successful project outcomes.

In this online course, we aim to look at a number of advanced concepts in Project Management, Leadership and Risk Management that will enable you to deal with the ever-changing business context and ever moving project goal posts.

Achieving Excellence with Virtual and Dispersed Teams

This ‘Leading Successful Change’ training course helps leaders develop the practical skills they need to bring about lasting change with minimum disruption to operations. It provides them with specific guidance and the opportunity to work with a host of practical tools for implementing and embedding change.

This training course explores the very foundations of how projects are different to the operational world, but an absolute necessity when it comes to changing the operational world. You will discover how the very best practice management techniques are used to take a project through a project lifecycle, from Inception, through Definition, Execution, Monitoring and Control to Closure.

Three Days to Turbo-Boost your Time and Task Management

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

This course will provide participants with detailed understanding of basic concepts and definitions to enable them read and understand finance related documents and their implications in day-to-day workings.

Learn the key strategies used by project managers to generate crucial funding for their projects.

The legislative and regulatory landscape is constantly changing, resulting in greater emphasis and focus on the accountability and responsibility of management, governance and administration. This course provides an overview and analysis of a range of frameworks and methodologies for King IV Governance, Compliance and Assurance.

The course will also provide insight into an international perspective of corporate governance.

This course covers how to prevent fraud from happening, how to detect fraud, the tools to investigate fraud, and how to gather a case for prosecution.

The Effective Risk Management short course will equip you with the relevant knowledge of principles, tools and techniques that would engender overall improved performance in operational risk management. 

This exciting seminar will help you to fully embed a risk culture across the whole organization, and develop a coordinated top down approach where every function evaluates its risks on a continuous and consistent basis. It will help you change the focus from risk avoidance to one of value creation and create a fully risk embracing culture.

Learn simple concepts that help you improve your meeting facilitation and communication skills, and become a better team leader through easy meeting tactics.

The Business Communications Skills online course has been designed to equip you with the tools to communicate effectively across the gamut of business channels – from interpersonal communication and communicating in meetings, through to effective use of digital channels.

Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter through planning and practice. Learn how to captivate your audience and improve at presenting your ideas with conviction, control and without fear.

Our Business writing course aims to develop students' skills to write clear, concise, and effective emails, memos, letters, minutes and proposals, using the appropriate register, tone, language structure, and word choice.

Business writing skills to communicate, effectively, build healthy business relationships and become more productive. Aligned to US. No. 12153 – Use the business writing process combined with Speed Writing to compose minutes and professional texts required in the business environment

Since much of today’s business is done over the phone and email, using correct telephonic and email etiquette is important! Phone, email, or text? Learn what communication method to use when.

Business Communication and Report Writing emphasizes effective business writing and covers letters, memoranda, reports, application letters, and resumes. Includes the fundamentals of business communication and an introduction to international communication.

This one-day course helps the delegates in developing interactive and responsive communication style. Communication is one of the leading factors that result in a positive outcome of the organisation. This course is highly beneficial for those who wish to enhance their communication skills and build strong interpersonal relationships in the workplace. The course includes fundamental of communication, benefits of effective communication, conflicts, interpersonal skills and its importance.

The purpose of Roads, Storm Water Drainage Construction and Maintenance is to provide the student with both the practical and theoretical knowledge of the practices, procedures and equipment necessary for road construction, required by professional engineers.

The latest general condition of Contracts for Construction works from SAICE GCC 2015 CPD accredited: 2 CPD Points

Sustaining existing businesses is fundamental to the growth of the South African Economy and to our future socio political stability.  Institute of Corporate Learning addresses entrepreneurial development through offering the following dynamic programme.

A two-day course to introduce and improve skills in construction project planning, scheduling and programming

A two-day course to introduce and improve skills in construction project planning, scheduling and programming.

A two-day course to help candidates understand the complexity and importance of contract administration and quality control.

The latest general condition of Contracts for Construction works from SAICE GCC 2015 CPD accredited: 2 CPD Points.

This course will provide participants with detailed understanding of Planning, Writing & Managing Quality SLAs.

The Quality Customer Service training programme is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and external customers. Delegates will understand the impact on them and their organisation of providing the best possible service learning to communicate with customer’s in a professional and effective manner.

This course aims to familiarise you with computers and Microsoft Windows, while learning basic computer, mouse and keyboard skills in a supportive classroom environment.

The POPIA course is an engaging, illustrative, and interactive course. It is based on the Protection of Personal Information Act (POPIA), a comprehensive privacy law that is mandatory for all businesses within the private and public sector that process personal information in South Africa. Using illustrative graphics, animations, and real-life examples, the course details the crucial elements of POPIA that businesses should be aware of in order to comply.

Course on Artificial Intelligence and future tech at work

Discover how to protect your data and make your organisation POPI Compliant.

The programme has been specifically designed to provide you with a highly practical guide to the key skills; strategies and techniques that you will need in the handling of IT security issues. 

This programme is designed to equip delegates with the skills necessary to understand, plan for and implement an Electronic Document and Records Management System (EDRMS).

This skills programme will provide the learner with the knowledge, skills, attitudes and values required to create and maintain an effective record keeping system in an organization with regard to record keeping and mailing procedures.

This course provides the knowledge required to pass the Microsoft AZ-900 exam. This course is beneficial for those that will be using Microsoft Azure, whether they are administrators, developers, or database administrators.

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Perform powerful data analysis with DAX for Power BI, SQL Server, and Excel

This Microsoft Word training course aims to provide new users with the essential skills needed to create, edit and print professional looking documents using text, tables, lists and pictures as well as covering simple mail merge

This Microsoft Word training course aims to provide users with the skills to work with larger documents efficiently, create standard documents for repeated use as well as covering advanced mail merge techniques.

This Microsoft Word training course aims to provide experienced users with the skills to work with document referencing features, longer document tools, tracking changes, document protection, diagrams and develop automation using fields and macros.

This course aims to provide new Excel users with a foundation knowledge of Excel’s core features such as formulas, formatting, navigation, printing and creating charts.

This course aims to provide more experienced users with proficient skills in Excel’s three major strands: formulas, list management and charts, as well as providing tips to assist efficiency.

This course aims to provide experienced Excel users with proficient skills in developing more complex formulas, list analysis using a variety of tools and creating simple macros as well as features and tips to assist efficiency.

The course guides you through the basic and advanced features of Excel to help you discover the gems hidden inside. From data analysis, to visualization, the course walks you through the steps required to become a superior data analyst.

This short course will allow you to become productive by acquiring a basic understanding of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook, for everyday professional use.

This Microsoft PowerPoint training course aims to provide new PowerPoint users with the essentials skills needed to create, edit and present professional looking presentations using text, tables, diagrams, charts and pictures as well as providing presentations tips.

This Microsoft PowerPoint training course aims to provide experienced PowerPoint users with the skills to work with PowerPoints more advanced features such as masters, creating templates and themes, and using media such as video and audio to expand your presentation as well as providing tips to assist efficiency.

This Advanced Microsoft PowerPoint 2016 training class is for PowerPoint 2016 users who want to build upon their basic skills. Students will use advanced techniques such as working with Masters and Special Effects within their presentations.

Essentials for Educators and Skills Development Facilitators

The course begins with the basic concepts and leads students through all the functions they’ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.

The Basic Fire Fighting course is a step up from the Basic Fire Awareness course and entails additional firefighting techniques and how to apply them in a safe and correct manner.

Chairing Disciplinary Hearings course will empower delegates who participate in disciplinary enquiries with relevant up-to-date labour legislation procedures within the South African legal framework.

This course investigates the Employment Equity Act and all of its ramifications for organisations. The training ensures that Employment Equity Committees understand their role and function. The course looks at the legal reporting requirements of organisations as per affirmative action reports.

Ideal for staff in any sector, this course provides delegates with an understanding of how the values, opinions and prejudices of an individual can influence those around them, and how this can lead to discrimination. Delegates will gain awareness of the value of equality, diversity and inclusion and will be encouraged to promote equal opportunities in the workplace

This ICL training course will empower you in becoming an Employee Relations Specialist who understands the importance of building a conducive environment for the employees.

Ethics training course helps the members of an organisation judge the moral legitimacy of their decisions, enabling them to apply moral principles and values in business decision-making.

This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.

This course aims to improve participants’ ability to deal with special interventions for gender equality and mainstreaming of gender equality when designing, implementing and monitoring development interventions.

This course gives new managers and supervisors a great foundation to succeed in their new roles and deliver the desired performance and results they themselves expected when they said “yes” to the new post.

The Balanced Scorecard Course provides participants with the tools they need to build, implement, and sustain a balanced scorecard planning and management system in their organization.

This course is suitable for managers and team leaders who have had little or no formal training in employment law or performance management. It is also a helpful refresher for more experienced managers to bring them up to date on legislation and procedural changes, and to check their methods against best practice.

This course provides the learner with a basic knowledge of the responsibilities pertaining to the Occupational Health and Safety Act (OHS Act).

The purpose of this course is to understand the role and function as a Shop Steward and to facilitate good relationship between management and unions to ensure sound labour relations.

Building Credibility & Demonstrating ROI of Human Resources

Acquire the skills and ability to solve problems and make decisions quickly and effectively in the workplace. This is a critical skill for all staff, team leaders and managers.

This highly interactive two-day workshop is designed to provide induviduals, who need to overcome objections and difficulties, with a basic comfort level to negotiate in any situation and includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

Methods and Techniques for Effectively Combating Anger & Stress

This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively.

Learn effective conflict management techniques and resolution strategies to address confrontation in the workplace.

Two Days to Turbo-Boost your Time and Task Management skills

With our comprehensive Improving Mindfulness course, you will begin to identify your patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

Gain a unifying, powerful and generally applicable negotiation methodology. Your success and failure in business (and, indeed, in many aspects of life itself) will be correlated with your ability to negotiate effectively

This course is designed to help entry level staff develop self-awareness, effective interpersonal skills, help understand and manage their emotions, and lastly unleash passion, energy and self-motivation.

Learn the concepts behind networking and how to brand yourself to achieve your professional goals

This One-day workshop should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

This Business Etiquette course will help trainees acquire the skills they need to quickly adapt, integrate and succeed in variety of business situations and interactions.

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

The Advanced Construction Contracts course will equip you with progressive knowledge on construction contract law and an in-depth understanding of the major construction contracts that are currently used in South Africa.

This course is specifically developed for employees working in an office and administration environment where the principles of records management is vitally part of legislative pieces. Records Management provides an understanding of basic record management principles and how they affect daily work.

This conference will have particular importance in the search for modern, drone-based solutions to ensuring the safety and security of people and property in Southern Africa.

The course is designed for individuals who have a basic understanding of board meetings and the need for minutes, and who want to improve their skills and knowledge in this area. Participants should have good communication and writing skills, as well as an attention to detail and the ability to stay focused during long meetings.

The course "Managing Union Employees: Labour Relations & Labour Law Management" provides comprehensive training on effectively managing unionized employees while adhering to labour laws. The course covers key principles and best practices for successfully navigating labour relations, fostering positive employee relations, and ensuring compliance with relevant labour legislation.

This course is designed to equip your staff with the essential skills and knowledge required to excel in providing exceptional customer support through digital platforms.

Press enter to see more results

JavaScript seems to be disabled in your browser. You must have JavaScript enabled in your browser to utilize the functionality of this website.

Industrial 4.0 Certification Training in South Africa - Upskill and Lifelong Learning

• ZAR - South African Rand
• USD - US Dollar

• ChatGPT & Generative AI Hot!
• Large Language Models (LLM)
• AI Chatbots
• Computer Vision
• Natural Language Processing (NLP)
• Generative Adversarial Network (GAN)
• Reinforcement Learning (RL)
• Tensorflow Keras
• Scikit Learn
• AI Ethics & Governance
• Apache Hadoop
• Apache Spark
• Data Visualisation and Dashboard
• Statistical Analysis
• Java & Scala
• PHP & MYSQL
• Python Hot!
• Quantum Computing
• Google Cloud Platform
• CyberSecurity & Threat Analysis
• Pentest & Ethical Hacking
• Data Governance & Protection
• Network Securities
• Wordpress Hot!
• Marketplaces
• WooCommerce Hot!
• HTML & CSS Hot!
• Responsive Web Design
• Android Hot!
• React Native
• Xamarin Form
• Google Apps Script
• Software Defined Networks (SDN)
• 5G Wireless Cellular Network
• Relational SQL
• Graph Database
• Vector Database
• ERP & CRM
• 2D Design & Digital Art
• 3D Modeling
• Technical Drawing Hot!
• Video Editing
• Photography
• UX/UI Design
• Immersive Technologies
• Instructional Design
• Infographics
• eLearning Content Creation
• Learning Management System (LMS)
• Internet of Things (IoT) Hot!
• Raspberry Pi Hot!
• PPC Marketing Hot!
• Email Marketing
• XiaoHongshu
• Content Marketing
• Marketing Analytics
• Communication
• Critical Thinking & Problem Solving
• Design Thinking
• Microsoft Office
• Speed Typing
• Project Management
• Accounting Hot!
• Finance Hot!
• CryptoCurrencies
• Non-Fungible Tokens (NFT)
• Algorithmic Trading
• Financial Planning
• Supply Chain
• 3D Printing
• 3D Scanning
• Devices & Fabrication
• Microcontroller
• Embedded Systems
• Workplace Safety & Health
• Health & Wellness
• BioInformatics
• Sustainability
• ISO Standards
• Hydroponics Urban Farming Hot!
• Floral Design
• Microsoft Practice Tests
• Azure Certification
• Power Platform Certification
• Microsoft 365 Certification
• Microsoft Dynamics Certification
• Google Cloud Certification
• Google Cloud Certification Prep
• AWS Practice Tests
• AWS Certification Exam Prep
• Autodesk Practice Tests
• Autodesk Exam Vouchers
• Autodesk Certification Exam Prep
• Cisco Practice Tests
• Cisco Certification Exam Prep
• Huawei Certification Exam Prep
• CompTIA Practice Tests
• CompTIA Certification Exam Prep
• Linux Certification Exam Prep
• RedHat Certification Exam Prep
• ISC2 & ISACA Practice Tests
• ISC2 Certification Exam Prep
• Unity Certification Exam Prep
• Unreal Certification Exam Prep
• Neo4j Certification Exam Prep
• Tableau Certification Exam Prep
• ITIL Certification Exam Prep
• Agile & Scrum Certification Exam
• Practice Tests
• Autodesk AutoCAD Hot!
• Autodesk Revit Hot!
• Autodesk Navisworks
• Autodesk Civil 3D
• Autodesk 3DS Max
• Autodesk Fusion 360
• Autodesk Inventor
• Autodesk Maya
• BIM and Digital Twin
• Adobe Photoshop Hot!
• Adobe Illustrator
• Adobe InDesign
• Adobe Lightroom
• Adobe Premiere Pro Hot!
• Adobe After Effects
• Adobe Animate
• Google Workspace Hot!
• Google Analytics
• Google Tag Manager
• Google Data Studio
• Power Automate
• Microsoft Copilot
• Microsoft Excel Hot!
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Access
• Microsoft Project
• Tableau Hot!
• Quickbooks Hot!
• Blender Hot!
• Unreal Engine

• Specialization
• Workplace Learning
• Group Training
• In House Training
• Customised Training
• Project Consultancy
• Tertiary Courses GPT New
• Claim SkillsFuture Claim
• Register a WSQ Course
• Extract CPF Contribution
• Regional Partnership
• Trainer Application
• Course Development
• New Course Collaboration
• Training Opportunity Colloboration
• Download SSG SOA
• Blockchain Certificate Verify
• Pearson Vue Exams
• Full Time/Part Time Jobs
• Website Feedback
• Refund Request
• Cert Verify

Critical Thinking and Problem Solving

Be the first to review this product

Critical Thinking and Problem Solving" is not just a course, but a transformative journey into the world of enhanced decision-making and advanced reasoning. Participants will be introduced to proven Critical Thinking Techniques and robust Problem Solving Techniques that will ensure they approach challenges with confidence and innovation.

Dive deeper into the acclaimed Six Thinking Hats methodology, a systematic approach to effective decision-making. Additionally, the art and science of Mind Mapping will be explored, offering participants an invaluable tool to visualize, conceptualize, and organize their thoughts. Enroll with Tertiary Courses and empower your cognitive capabilities, ensuring you stand out in any professional environment.

Certificate

All participants will receive a Certificate of Completion from Tertiary Courses  after achieved at least 75% attendance.

Course Booking

• Physical Classroom Training
• Synchronised Teaching using ZOOM
• On-Site Training (5 pax and above)

Course Date

Course Time

Self-Sponsored

Employer-Sponsored

* Required Fields

Course Information

• Session (days): 2
• Duration (hrs): 15
• Level: Beginner
• Additional Note: Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

We provide free consultation related to the subject matter after the course. Please email your queries to [email protected] and we will forward your queries to the subject matter experts and get back to you asap.

Course Cancellation/Reschedule Policy

We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants. Note the venue of the training is subject to changes due to class size and availability of the classroom. Note the minimal class size to start a class is 3 Pax.

Course Details

Course info.

Topic 1: Critical Thinking

• Overview of Critical Thinking
• Steps of Critical Thinking
• Critical Thinking Techniques
• Decision Making

Topic 2: Problem Solving

• Identify Root Cause
• Problem Solving Techniques
• Ideas to Improve Creative Thinking

Promotion Code

Promo or discount cannot be applied to WSQ courses

Prerequisite

The learner must meet the minimum requirement below :

• At least O levels and above education
• Read, write, speak and understand English

The learner must also have basic Python knowledge. If you don't have Python knowledge, please consider the following WSQ courses:

• NICF - Python Fundamental Course for Beginners

Mode of Training

Instructor Classroom Training

WSQ Funding Validity Period

1 Nov 2020 - 1 Nov 2022

WSQ Course Fee Funding

• Click  here  for more info on the funding for self-sponsored.
• Eligible Singapore Citizens can use their SkillsFuture Credit and PSEA funds to offset course fee payable after funding.
• Click here for more info on the funding for employer-sponsored.
• Absentee Payroll claimable by SMEs: Up to 80%of hourly basic salary capped at $7.50/hr
• Absentee Payroll claimable by Non-SMEs: Up to 80% of hourly basic salary capped at $4.50/hr

WSQ Assessment

• Participants will be assessed through individual assessment
• Passing Criteria – Participants are to answer all questions accurately in the individual written assessment.
• Participants may need to attend additional coaching sessions and re-assessments if they do not pass the required competency standards. 

HRDF Funding

Please refer to this video  https://youtu.be/Kzpd-V1F9Xs

1-     HRD Corp Grant Helper

How to submit grant applications for HRD Corp Claimable Courses

2-     Employers are required to apply for the grant at least one week before training commences.

Employers must submit their applications with supporting documents, including invoices/quotations, trainer profiles, training schedule and course content.

3-     First, Login to Employer’s e-TRIS account - https://etris.hrdcorp.gov.my

Second, Click Application

4-     Click Grant on the left side under Applications

5-     Click Apply Grant on the left side under Applications

6-     Click Apply

7-     Choose a Scheme Code and select HRD Corp Claimable Courses: Skim Bantuan Latihan Khas. Then, click Apply

8-     Scheme Code represents all types of training that suit the requirements provided by HRD Corp. Below are the list of schemes offered by HRD Corp:

9-     Select your Immediate Officer and click Next

10-  Select a Training Provider, then click Next

11-  Please select a training programme from the list, then key in all the required details and click Next

Select your desired training programme.

Give an explanation on why the participant is required to attend the training. E.g., related to their tasks/ career development, etc.

Explain the background and objective of this training.

Select a relevant focus area. For Employer-Specific Courses, select ‘Not Applicable’.

12-  If the training programme is a micro-credential programme, you are required to complete these 3 fields. Save and click Next

Insert MiCAS Application number

13-  Based on the nine (9) pillars listed below, HRD Corp Focus Area Courses are closely tied to support government initiatives towards nation building. As such, courses offered through the HRD Corp Focus Areas are designed to provide the workforce with skills required for current and future demands. Details of the focus areas are as follows:

14-  Please select a Course Title and Type of Training

15-  Select the correct type of training according to the actual type of training, or as mentioned in the training brochure:

16-  Please key in the Training Location and click Next

17-  Please select the Level of Certification and click Next

18-  Please follow the instructions and key in trainee details

19-  Click Add Batch, then click Save

20-  Click Add Trainee Details

21-  Please key in all the required details, then click Add

22-  Click Add if there are more participants. Once done, click Save

23-  Click Next

24-  Please key in the course fees and allowance details, then click Save

25-  Estimated cost includes the course fees/external trainer fees, allowances, and consumable training materials. Please comply with the HRD Corp Allowable Cost Matrix.

26-  Select Upfront Payment to Training Provider and key in the percentage from 0% to 30%. Then, click Save and Next

27-  Complete the declaration form and select a desired officer

28-  Add all the required documents, then click Add Attachment. Then, click Save and Submit Application

29-  Once the New Grant Application is successfully submitted, the Grant Officer will evaluate the application accordingly. The application may be queried if additional information is required.

The application status will be updated via the employer’s dashboard, email, and the e-TRiS inbox.

• Operations Manager
• Project Manager
• Human Resources Specialist
• Team Leader
• Business Analyst
• Quality Assurance Manager
• Organizational Development Specialist
• Change Management Consultant
• Process Improvement Specialist
• Department Head/Supervisor
• Customer Service Manager
• Training and Development Manager
• Risk Management Specialist
• Strategy Consultant
• Workplace Mediator.

Dr. Ummul Fahri Abdul Rauf:  Dr. Ummul Fahri Abdul Rauf has PhD in Applied Statistics from RMIT University, Australia. Her research interests are applied statistics, multivariate analysis, statistical modelling, statistical inference and programming using R Software. As per her affiliation with National Defence University of Malaysia (NDUM) for 12 years, she is also experienced as principal investigator and has worked on a few research grants for parametric and non-parametric analysis, univariate and multivariate analysis using copulas in various areas in engineering, social science, and psychology. She has a strong fundamental knowledge of research methodology, extensive experience with Excel, SPSS, R and MINITAB in writing and presenting reports. At present, she is conducting a special training program in statistical programming including advanced multivariate data analysis using Copulas. Besides teaching and research, her additional duties involve assisting the Director of Quality Assurance and Data Management Centre at NDUM to coordinate and monitor implementation of Quality Management System (QMS) and conduct internal and external audits, to coordinate collection and verification of data for continual enhancement and liaise with relevant external agencies on academic quality compliance issues e.g. Ministry of Higher Education, Malaysian Qualification Agency. Dr. Ummul Fahri currently is the deputy director for Quality Assurance and Data Management Centre and has been holding the post for 4 years.

Sarah Ng:  Sarah Ng, with a solid educational background in computer science and business administration, Sarah Ng possesses a deep understanding of the intersection between technology and business strategy. Her diverse working experiences across startups, multinational companies, and government agencies have equipped her with a wealth of knowledge and real-world insights.

She has earned highlighted skills and achievements as below:

• Certified Practitioner of NLP (Neuro-Linguistic Programming)
• Certified Applied NLP in Business Practitioner
• Certified NLP Coach
• Certified Level 1 TRIZ Practitioner
• Certified Outsourcing Professional
• Master of Ceremony for numerous events
• Former DJ for Online Radio
• Over 10 years of experience in hosting and presenting to Foreign Direct Investment Companies.
• Won multiple award for Public Speaking contest

Write Your Own Review

You're reviewing: critical thinking and problem solving.

• * Summary of Your Review
• * Please type the letters below

You May Be Interested In These Courses

Microsoft Project Training

Agile Project Management Training

Effective Communication Training

8D Approach to Problem Solving

Project Management For Small & Medium Enterprise Training

Inaugurated in 2023, Tertiary Courses South Africa was founded by Christo Oehley from TRAINiVATE Learning Hub in strategic partnership with Tertiary Infotech Pte Ltd, Singapore. Our institution specializes in imparting premium adult education across diverse sectors, including Infocomm, Digital Media, Robotics, Telecommunication, Life Science, Semiconductors, Horticulture, and Business Administration..

Recognizing that the caliber of training is intrinsically linked to the expertise of the trainers, we prioritize engaging professionals who are not only qualified but also bring a rich tapestry of experience to the table. In testament to our commitment to global standards of excellence, all our students receive certification of achievement endorsed by Tertiary Courses Singapore.

Regional Training Centers

Singapore (Headquarter)

Malaysia Kuala Lumpur and Penang

South Africa

Ghana Accra

Nigeria Lagos

Contact Us Information

Tel: +27 81 404 9339

Email: [email protected]

Visit Our Training Centers at : 473 Edward rd, Catalina Bay, Hibberdene, KZN, South Africa.

Get To Know Us

• Course Cancellation & Refund Policy
• Disclaimer and Privacy Policy
• Payment Methods
• Group and Corporate Training Enquiry
• Regional Franchising Request
• Affiliate Application
• Course Feedback

Our Websites

• Tertiary Courses South Africa
• Tertiary Infotech
• Tertiary Robotics

Copyright © 2023. Tertiary Infotech South Africa. All Rights Reserved.

BBBEE Level 1 Company, with 51% Black Ownership

All Imsimbi courses are available online

Unleashing your potential

Trained 100,000 delegates in 18 years

Accredited for 80 short courses and 8 Learnerships

Problem Solving & Decision Making Course

Our Problem Solving & Decision Making Course is accredited by the Services Seta and material covers unit standards 242817 at NQF level 4 worth 8 credits

You have experienced times when you looked at solutions to work problems and said to yourself, “I should have thought of that”. But you didn’t. Some people find it easy to solve problems or challenges in the workplace while others find it almost impossible. The real issue is not just about being creative but how to use clear processes to clarify problems and come up with effective solutions. This course aims to help you to improve your decision-making ability through critical thinking, problem analysis and the creative development of solutions.

Upon completion the participants should be able to:

• Identify the main obstacles that prevent problems from being solved in the organisation
• Understand the components required for successful problem solving
• Understand the importance of proper problem solving activity
• Use problem solving techniques to improve productivity and profitability
• Explain the benefits of having an effective and proactive approach to solving problems

The course will cover the following items below:

• What is a Problem?
• A Problem is a Deviation from Acceptable Performance
• There is a gap between what is actually happening and what is supposed to be happening
• Solving the problem will close the performance gap

Why Solve Problems?

• De-motivation of staff
• Loss of customers
• Waste of resources
• Reduction of profit
• Compromised growth / survival potential
• Increased productivity
• Increased enjoyment
• Less stress
• Improved quality
• Improved efficiency

The Problem Solving Process

• Suitable for the organization
• Robust enough to survive
• Simple enough to be understood
• Implementable
• Seen to be effective and transparent

Problem Solving Journey

• Problem Identification
• Cause Identification
• Remedy identification
• Remedy implementation

These can be further classified as:

• Diagnostic activities
• Remedial activities

Types of Problems:

• System problems
• People problems
• Process problems
• Each problem category has its own peculiarities which must be taken into consideration when tackling them

Problem solvers are People who are:

• Imaginative
• Disciplined

Problem solving processes are:

The nature and importance of self-awareness in problem solving

• Introduction to a holistic view of self -awareness
• Understand the role of self-awareness in pro-active identification of potential problems

Understanding how the human mind works

• How thinking and reasoning processes operate
• Barriers to sound reasoning
• How to control and evaluate your thought processes

Forming problem solving teams

• The characteristics of high performing teams
• Individuals versus teams

Problem solving approach

• Problem definition
• Causal analysis
• Alternative approaches
• Selection of solution
• Implementation plan

Creative Thinking

• What it is and what it’s not
• Lateral thinking
• De Bono’s six hats exercise
• Thinking outside the box

Problem Analysis tools and techniques

• Cost benefit analysis
• Pareto analysis
• Star-bursting
• Decision tree analysis
• McKinsey 7’s Framework

Decision Making tools Although the facilitator will provide input, the course is highly interactive and participants will be involved in practical problem solving activities.

• Facilitators
• Why Imsimbi
• Make a Booking
• Social Responsibility
• Self Mastery
• Other Services
• Training Courses
• Accreditation
• Kwazulu Natal
• Western Cape
• South African Clients
• International Clients
• Testimonials

call (+27) 012 346 7858   |    [email protected]

Call (+27) 012 346 7858    |    [email protected].

• Project Management Courses
• Business Analysis Courses
• Business Skills Courses
• Agile & Lean Courses
• All Courses
• Self-Paced Learning Courses
• Project Management Certification
• Business Analysis Certification
• Business Skills Certification
• Agile & Lean Certification
• Course Schedule
• Training Solutions
• Assessment solutions
• Learning validation
• About PMD Africa
• Popia Privacy Policy
• TEAM Upskill your Team with cutting edge training solutions.
• SELF Upskill yourself with cutting edge training solutions.

business skills courses

Critical thinking and problem solving.

• Professional Certificate in Business Skills

Credits available

Course delivery methods.

Virtual Instructor-Led Training

In-Person Training (IPT) Onsite

Course synopsis

This course presents a structured approach for tackling problems, opportunities and decisions that will ultimately help achieve better results—whether innovating, managing crises or planning for the future. The course addresses the five types of critical thinking needed in business environments: strategic thinking, tactical thinking, analytical thinking, innovative thinking and implicative thinking.

Through exercises, delegates will practice using these different thinking approaches to achieve maximum results. They will also have the opportunity to apply these concepts to a specific problem or opportunity from their own business environment, share newly learned approaches with classmates and give and receive feedback on those approaches.It also teaches a proven five-step process for responding to business problems and opportunities. 

you will learn

• Use different thinking approaches at different times to yield better results
• Generate innovative responses to business problems and opportunities
• Assess your own thinking style preferences
• Think in the present to prepare for the future
• Determine the root cause of business problems and opportunities
• Apply different types of thinking for improved analysis and problem solving
• Assess possible responses accurately to select an optimal response
• Design and execute appropriate action plans

topics covered

Click on the topics below to see details.

• Analytical thinking
• Strategic thinking
• Tactical thinking
• Innovative thinking
• Implicative thinking
• Identification and analysis
• Environmental scan
• Response exploration
• Response selection
• Response implementation
• Active vs. passive problem/opportunity identification
• “As is” vs. “To be” Tools and techniques for problem/opportunity identification
• Process flowcharting
• Root cause analysis
• What is an environmental scan?
• Internal scan
• External scan
• Stakeholder scan
• Business architecture
• Your business processes/business rules
• Tools and techniques for exploring new and unique responses
• Other innovative thinking approaches
• Capability and value analysis
• Response prioritisation matrix
• Decision trees
• Implications analysis
• Communicating the optimal response
• Gaining acceptance by stakeholders
• Managing expectations
• Saying “no” to high profile stakeholders
• Building an action plan
• Ensuring ownership and commitment

UPCOMING PUBLIC COURSES

Contract management training | 9-18 april 2024 | virtual, budget and financial management | 22 – 24 april 2024 | johannesburg, critical thinking and problem solving | 21-30 may 2024 | virtual, fundamentals of business analysis | 5 – 12 june 2024 | virtual, pdu credit details.

• Self-paced Learning Courses
• Business Solutions

Cookie Consent

Privacy overview.

Visit www.sacoronavirus.co.za for more information on COVID-19

Critical Thinking is the Number 1 Skill required in the New World of Work

In the past two years, the future of work has been accelerated worldwide.  This has happened not only since the Covid-19 Pandemic lockdowns were enforced, but also due to increased automation.  The resulting ‘double-disruption’ scenario that this has created has devolved into a great deal of uncertainty for labour markets worldwide. 

The adoption of new technologies will transform the workplace as we know it

According to the World Economic Forum Future of Jobs Report 2020, over and above the disruption caused by the pandemic and subsequent economic afflictions; by 2025, the adoption of new technologies will transform the workplace as we know it.  This affects the tasks, jobs and skills that will be needed in the New World of Work.  Hence, the workplace landscape is evolving at an exponential rate and will continue to do so as we enter the 4 th Industrial Revolution.

Notwithstanding, the inputs into the Future of Jobs Report from those employers surveyed worldwide reveal that skills gaps remain high as in-demand skills across jobs are set to radically change leading up to 2025.  That is right around the corner.  The workplace of the past demanded a high degree of technical proficiency, which on its own, was sufficient to secure employment.  Yet, in addition to technical skills and qualifications, the top skills that employers predict to gain traction and rise in prominence in the New World of Work, are, for all intents and purposes, not technical in nature at all.  Rather, they fall under the ambit of what is described as “Soft Skills” and include self-management skills such as resilience, stress tolerance, flexibility and active learning.  Skills that top the list are critical thinking and analysis and problem-solving.  In this article, our focus is on the number 1 skill required in the New World of Work:  Critical Thinking.  Yet, it is all very well and fine to bandy around how important it is to harness these skills if we want to succeed in the future, but, do we really understand what they actually are?

In a nutshell, what exactly is Critical Thinking?

To think critically or ‘critical thinking’ entails that we put ourselves in a ‘headspace’ that requires that we detach from subjective opinions and viewpoints, emotional responses, or personal bias.  Since, critical thinking means that we analyse available facts, observations, evidence, and arguments to make a judgement.  Hence, critical thinking is an intellectually disciplined process that requires that we skillfully conceptualise, synthesise and evaluate available information and use this to guide how we form our beliefs and subsequent actions.

Critical thinking also involves using data inputs at hand to make logical choices without giving into the urge to do things in a certain way simply because they have always been done that way.    Critical thinking therefore involves a certain amount of time.  While it may be quicker and easier to take instruction at face value, without taking the time to analyse the reasons for making certain decisions or performing certain tasks, one can easily fall into the habit of taking the easy way out.   That is, performing tasks for the sake of doing them just to ‘tick a box’.  Such activities can include inefficient use of resources or unnecessary meetings.  Hence, the first step towards thinking critically is to ask yourself ‘why’ you are doing something. In describing our transition from ‘the way things used to be’ towards adjusting our thinking in a changing world, American Rock Band Supertramp sums up these sentiments rather well with a song that was released way back in 1979 – The Logical Song.

‘… When I was young, it seemed that life was so wonderful, a miracle, oh it was beautiful, magical And all the birds in the trees, well they’d be singing so happily, oh joyfully, playfully watching me But then they send me away to teach me how to be sensible, logical, oh responsible, practical And they showed me a world where I could be so dependable, oh clinical, oh intellectual, cynical …’

From: The Logical Song – Supertramp, from the Album: Breakfast in America (1979)

Why is Critical Thinking Critical in the Workplace?

The short and simple answer to this question is:  people who can think critically most often make the best decisions.  In the workplace, where daily decisions are made around such things as how best to communicate information, draw up a strategy or delegate tasks, critical thinkers are critical to have around.

Hiring managers that understand the benefits and merits of critical thinking will incorporate this key skill of the New World of Work into the recruitment process.  Hence, when looking at potential hires, it is not difficult to gauge how someone goes about solving a problem.  Ask them how they would handle a particular situation and then give them a chance to use their critical thinking skills as opposed to resorting to stipulated or emotional responses.  Recruiting individuals with critical thinking skills pays huge dividends further down the line.

Applying critical thinking skills in the workplace will make you stand out as a problem solver.  Not only does this improve your career prospects, but it also demonstrates your capacity for leadership among your team members.

How should critical thinking be used in the workplace?

Learning to think ‘outside of the box’.

The first thing that you should do is approach every situation with an open mind, in other words, with a clean slate.  That is, you should be receptive to all available information.  This means doing away with any personal bias or preconceived ideas.  Yet, this is not always easy to do in practice. Learning from past mistakes means that you have formed long-standing beliefs and opinions and thinking ‘outside of the box’ means a whole new approach.  Hence, when applying critical thinking to any situation, it is indeed critical that you analyse all components objectively.

Once you have objectively analysed a situation, you need to communicate your findings and decisions in an articulate manner.  Always remain humble, tactful, and patient with people when explaining how you developed your conclusions and why you made certain decisions.  Make use of available data to support your findings.  However, one of the most important things to bear in mind when presenting a set of new ideas is that not everyone is able to remove emotions from the equation.

Reference sources: Wikipedia|WEF Future of jobs Report 2020|criticalthinking.org|learningscientists.org

200 companies requested a proposal last month

Additional Details eg. Course, Numbers, Venue

• We are a diverse and dynamic team of passionate training specialists who believe that self-betterment and additive education are transformative elements that can help people realise their full potential. We are in the constant pursuit of excellence and proud of our authentic BBEEE roots. We want to work with companies who share our vision. Learn More

Please Contact Us Now - We Will Respond in 15 Minutes

• Uncategorised
• Administrative
• Human Resources
• Leadership & Management
• RPL & Learnerships
• Sales & Client Service
• Soft Skills
• Software & IT
• Uncategorized

Accredited Courses

• Professional Report Writing Skills Training Course
• Motivate and Build a Team Accredited Course
• Evaluate and improve the project team’s performance
• Apply the organisation’s code of conduct in a work environment
• Taking charge as a Team Leader in achieving company goals
• Employ a systematic approach to achieving objectives
• Apply basic business ethics in a work environment
• Apply basic skills of customer service
• Use mathematics to investigate and monitor the financial aspects of personal and community life
• Monitor and control office supplies
• Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues (Generic Management)
• Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace (Generic Management)
• Strategic Planning Course – Accredited
• Tender to secure business – Accredited
• Behave in a professional manner in a business environment
• Engage in directed planning behaviour  
• Apply the budget function in a business unit – Accredited
• Mastering Asset and Inventory Management
• Fraud Prevention and Detection in Office Environments – Accredited
• Developing your Interpersonal Skills to Effectively Resolve Conflict
• Professional Receptionist Training – Accredited
• Key Negotiation Skills
• Unlocking Organizational Potential: Applying the Principles of Knowledge Management
• Strategic Execution Masterclass: Developing, Implementing, and Evaluating Your Operational Plan
• Mentoring & Coaching Course
• Brand Mastery: Unleashing the Power of Branding and Marketing Strategies
• Mastering Service Provider Management: Optimizing Excellence in Your Organization
• Reporting Writing Course
• Call Centre Training
• Adding value in Managing a Diverse Workforce
• Monitoring Individual Performance to create High Functioning teams
• Taking charge as a Leader & Closing the Gap between Specialist and Manager
• ETHICS AND FRAUD TRAINING
• Conquering Risk Management Course
• Mastering Service Level Agreements and Contracts -Non Accredited
• Finance For Non Finance Managers
• Master Effective Business Communication & Presentation Skills
• Slick and Confident Telephone Management Techniques
• Office Administration Course – Mastering Data & Records Management
• Business Communication Strategies: verbal/non-verbal and written
• Creating High Performing Teams through Performance Management
• Essential Time Management Skills
• Effectively Manage Human Resources & Labour Relations
• Events Management Expertise
• Chairing a Meeting with Confidence & Keeping Good Minutes
• Build Winning Teams to Achieve Company Objectives
• Business Writing Skills for Function and Purpose
• Introduction to Computers
• Empower yourself with Essential Conflict Management Skills
• MS Outlook for Beginners
• Creating Spectacular Graphs & Charts With Excel
• MS Word for Beginners
• Solving Problems With Excel (Excel Part 2)
• MS Office Power Course (Intoduction, Word, Excel, PowerPoint, Outlook)
• MS Excel For Beginners – Accredited
• MS Outlook for Beginners – Accredited
• Excel Combo – Beginners to Graphs and Problem Solving
• MS PowerPoint for Beginners
• Powerful Project Management Course (as a project team member) – Accredited Course
• Creative Problem Solving and critical thinking course
• National Certificate: Information Technology: End User Computing
• Train the Trainer (Facilitator Training) : Become an expert at training future experts
• Assessor Skills Training Course
• Moderator Skills Training Course
• Skills Development Facilitator (SDF) Training Course
• Communicate in ETDP Settings Training Course
• Learner Support and Guidance Training Course
• Coaching and Mentoring Skills Training Course
• Design and Develop Effective Learning Material Training Course
• Certified Facilitator Training Course
• Load Shedding Training
• Monitoring and Evaluation Course
• Mastering Emotional Intelligence
• Microsoft Office Excel Essentials Accredited
• Accredited Microsoft Office Excel Intermediate
• Advanced Microsoft Office Excel – Accredited
• Accredited Beginners to Advanced Microsoft Excel
• Advanced Microsoft Office Excel – Non Accredited
• Microsoft Office Excel Intermediate – Non Accredited
• Microsoft Office Excel Essentials -Non Accredited

Additional Courses

• Learn & Master Excel Now – Online Course

Administrative Courses

• Essentials of Business Management Course
• Public Finance Management Training Course Course
• Basic Bookkeeping Course
• Budgets And Financial Reports Course
• Collaborative Business Writing Training
• Digital Citizenship Course
• Executive and Personal Assistants Course
• Organizational Skills Course
• Proposal Writing Training – BOTi Essential Course
• Cyber security Awareness Course
• Contract Management Course

Human Resources Course

• Employment Equity Fundamentals Training Course Course
• Developing a Lunch and Learn Course
• Employee Motivation Course
• Employee Onboarding Course
• Employee Recognition Course
• Facilitation Skills Training Course
• Generation Gaps Course
• Health and Wellness at Work Training
• Hiring Strategies Course
• Human Resource Management Course
• Millennial Onboarding Course
• Safety In The Workplace Course
• Social Learning Course
• Talent Management Course
• Work-Life Balance Course
• Workplace Harassment Course
• Workplace Violence Course
• Life coaching essentials Course

Leadership & Management Courses

• Lean Six Sigma Yellow Belt Training Course
• Being A Likeable Boss Training
• Business Succession Planning Course
• Developing Corporate Behavior Course
• Developing New Managers Course
• Leadership And Influence Course
• Manager Management Course
• Middle Manager Course
• Office Politics For Managers Course
• Personal Branding Course
• Personal Productivity Course
• Public Speaking Training
• Team Building For Managers Course
• Teamwork And Team Building Course
• Virtual Team Building And Management Course
• Servant leadership Course
• Leadership and People Management (3 Days) Course
• Leadership and People management (5 Days) Course
• Conflict of Interest Training
• Unleashing the Power of AI for Everyday Work

RPL & Learnerships Courses

• Further Education and Training Certificate: Project Management
• Further Education and Training Certificate: Business Administration Services
• Further Education and Training Certificate: New Venture Creation
• General Education and Training Certificate: Business Practice
• Further Education and Training Certificate: Generic Management
• Qualification Title: National Certificate: Business Administration Services
• National Certificate: Business Administration Services  
• Qualification Title: National Certificate: New Venture Creation (SMME)
• Qualification Title: National Certificate: Management – NQF Level 3
• Qualification Title: National Certificate: Generic Management
• National Certificate: Occupationally Directed Education Training and Development Practices

Sales & Client Service courses

• Sales Skills: Basic Training Course
• Sales Team Management Training Course
• Professional Selling Over the Phone Training Course Course
• Sales Skilled: Advanced Training Course
• Creating a Great Webinar Course
• Handling a Difficult Customer Course
• Internet Marketing Fundamentals Course
• Marketing Basics Course
• Media And Public Relations Course – BOTi Essential Course
• Motivating Your Sales Team Course
• Overcoming Sales Objections Course
• Sales Fundamentals Course
• Telework And Telecommuting Course
• Trade Show Staff Training Course
• Coaching Sales People Course
• Top Ten Sales secrets Course
• Customer Support Course
• Customer Service Excellence Course – Accredited

Soft Skills Courses

• Developing Positive Assertiveness Training Course
• Win With Emotional Intelligence Training Course
• Assertiveness And Self-Confidence Course
• Attention Management Course
• Body Language Basics Course
• 10 Soft Skills You Need Course
• Anger Management Course
• Appreciative Inquiry Course
• Change Management Course
• Civility In The Workplace Course
• Coaching And Mentoring Course
• Delivering Constructive Criticism Course
• Goal Setting and Getting Things Done Course
• Improving Mindfulness Course
• Increasing Your Happiness Course
• Managing Workplace Anxiety Course
• Presentation Skills Training
• Social Intelligence Course
• Taking Initiative Course

Software & IT Courses

• Configuring and Administering Microsoft Sharepoint 2010 (MS Course no. 10174B and support for exam no. 70-667) Course
• Designing a Microsoft Sharepoint 2010 Infrastructure (MS Course no. 10231B and support for exam no. 70-668) Course
• Microsoft Access 2010 Beginners Course
• Microsoft Access 2010 Intermediate Course
• Microsoft Access 2010 Advanced Course
• Microsoft Office PowerPoint 2010 or 2013 Beginners Course
• Microsoft Excel Pivot Tables Course
• Writing Excel Macros with VBA Course
• Microsoft Project Management 2013 Part 1 & Part 2 Course
• Microsoft Office Word 2010 or 2013 Beginners Course
• Microsoft Office Outlook 2010 or 2013 Beginners Course
• Microsoft Office All-In-One Course
• Microsoft Publisher 2010 Beginners Course
• Microsoft Publisher 2010 Advanced Course
• Administering SQL Server Databases 2012 Course
• MCSD:Essentials of Developing Windows Store Apps Using HTML 5 & JavaScript Course
• Learn Microsoft Visual Basic 2012 Course
• Programming in C# (MS Course no. 20483A ) Course
• Programming in HTML5 with JavaScript and CSS3 (MS Course no. 20480A) Course
• Autodesk Inventor Advanced Course
• Autodesk Revit Structure Essentials Course
• Autodesk Revit MEP Essentials Course
• Managing a Drawing Office Training – BOTi Essential Course
• Autodesk Inventor Essentials Course
• Sage Pastel Introduction to Bookkeeping Fundamentals Course
• Sage Pastel Payroll Administration Course
• Improve Your Typing Skills Course
• Web Design_HTML & CSS Beginners Course
• Web Design_HTML & CSS Advanced Course
• Web Design_ HTML & CSS Bundle (Level 1&2) Course
• Ms Office Excel Advanced 2013 Saturday Training Course
• Ms Office Excel Beginners 2013 Saturd Training Course Course
• Ms Office Excel Intermediate 2013 Sat Training Course
• Excel Advanced Course (MS Office 365)
• Excel 2013 Essentials Course
• Excel Training Courses Pretoria / Advanced excel course Pretoria, Jhb, Cpt Expert Course
• Access 2013 Advanced Course
• Access 2013 Essentials Course
• Access 2013 Expert Course
• Advanced excel courses Durban, Microsoft Excel Training Course Durban, Johannesburg, Cape Town
• Outlook 2010 Expert Course
• Outlook 2013 Advanced Course
• Outlook 2013 Essentials Course
• Outlook 2013 Expert Course
• Outlook 365 Essentials Course
• PowerPoint 2013 Advanced Course
• PowerPoint 2013 Essentials Course
• PowerPoint 2013 Expert Course
• Project 2010 Advanced Course
• Project 2010 Essentials Course
• Project 2010 Expert Course
• SharePoint 365 Essentials Course
• Visio 2010 Advanced Course
• Visio 2010 Essentials Course
• Word 2013 Advanced Course
• Word 2013 Essentials Course
• Word 2013 Expert Course
• SharePoint Designer 2010 Essentials Course
• Microsoft Power BI Basics Training Course
• Python short course in South Africa
• Java Short Course in South Africa
• Python Programming Training
• Advanced Excel Course For Business
• Beginners to Advanced Microsoft Excel
• Advanced Excel Course & Financial Modelling Course For Accountants

Specialist Courses

• Graphic Design Fundamentals Training
• Prepare for the 4th Industrial Revolution (4IR)  in South Africa
• The Consumer Protection Act Fundamentals Training Course Course
• Black Economic Empowerment Fundamentals Training Course Course
• Procurement Supply Chain Management Training
• Lean Process and Six Sigma Training
• Lean Six Sigma Green Belt Training Course
• Knowledge Management Course
• Lean Six Sigma Black Belt Training Course
• Clone of Lean Six Sigma Black Belt Training Course
• 5S Training

Strategy Courses

• Entrepreneurship Training Course
• Measuring Results From Training Course
• Crisis Management Course

Copyright text 2024 by Business Optimization Training Institute.

Now For A Free Invitation to Work With South Africa’s Leading Training Company

Professional Report Writing Skills Training Course Motivate and Build a Team Accredited Course Evaluate and improve the project team’s performance Apply the organisation’s code of conduct in a work environment Taking charge as a Team Leader in achieving company goals Employ a systematic approach to achieving objectives Apply basic business ethics in a work environment Apply basic skills of customer service Use mathematics to investigate and monitor the financial aspects of personal and community life Monitor and control office supplies Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues (Generic Management) Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace (Generic Management) Strategic Planning Course – Accredited Tender to secure business – Accredited Behave in a professional manner in a business environment Engage in directed planning behaviour   Apply the budget function in a business unit – Accredited Mastering Asset and Inventory Management Fraud Prevention and Detection in Office Environments – Accredited Developing your Interpersonal Skills to Effectively Resolve Conflict Professional Receptionist Training – Accredited Key Negotiation Skills Unlocking Organizational Potential: Applying the Principles of Knowledge Management Strategic Execution Masterclass: Developing, Implementing, and Evaluating Your Operational Plan Mentoring & Coaching Course Brand Mastery: Unleashing the Power of Branding and Marketing Strategies Mastering Service Provider Management: Optimizing Excellence in Your Organization Reporting Writing Course Call Centre Training Taking charge as a Leader & Closing the Gap between Specialist and Manager ETHICS AND FRAUD TRAINING Conquering Risk Management Course Mastering Service Level Agreements and Contracts -Non Accredited Finance For Non Finance Managers Master Effective Business Communication & Presentation Skills Slick and Confident Telephone Management Techniques Office Administration Course – Mastering Data & Records Management Business Communication Strategies: verbal/non-verbal and written Creating High Performing Teams through Performance Management Essential Time Management Skills Effectively Manage Human Resources & Labour Relations Events Management Expertise Chairing a Meeting with Confidence & Keeping Good Minutes Build Winning Teams to Achieve Company Objectives Business Writing Skills for Function and Purpose Introduction to Computers Empower yourself with Essential Conflict Management Skills Adding value in Managing a Diverse Workforce Monitoring Individual Performance to create High Functioning teams MS Outlook for Beginners Creating Spectacular Graphs & Charts With Excel MS Word for Beginners Solving Problems With Excel (Excel Part 2) MS Office Power Course (Intoduction, Word, Excel, PowerPoint, Outlook) MS Excel For Beginners – Accredited MS Outlook for Beginners – Accredited Excel Combo – Beginners to Graphs and Problem Solving MS PowerPoint for Beginners Powerful Project Management Course (as a project team member) – Accredited Course Creative Problem Solving and critical thinking course National Certificate: Information Technology: End User Computing Train the Trainer (Facilitator Training) : Become an expert at training future experts Assessor Skills Training Course Moderator Skills Training Course Skills Development Facilitator (SDF) Training Course Communicate in ETDP Settings Training Course Learner Support and Guidance Training Course Coaching and Mentoring Skills Training Course Design and Develop Effective Learning Material Training Course Certified Facilitator Training Course Load Shedding Training Monitoring and Evaluation Course Mastering Emotional Intelligence Microsoft Office Excel Essentials Accredited Accredited Microsoft Office Excel Intermediate Advanced Microsoft Office Excel – Accredited Accredited Beginners to Advanced Microsoft Excel Advanced Microsoft Office Excel – Non Accredited Microsoft Office Excel Intermediate – Non Accredited Microsoft Office Excel Essentials -Non Accredited Learn & Master Excel Now – Online Course Employment Equity Fundamentals Training Course Course Developing a Lunch and Learn Course Employee Motivation Course Employee Onboarding Course Employee Recognition Course Health and Wellness at Work Training Hiring Strategies Course Human Resource Management Course Facilitation Skills Training Course Generation Gaps Course Millennial Onboarding Course Safety In The Workplace Course Social Learning Course Talent Management Course Work-Life Balance Course Workplace Harassment Course Workplace Violence Course Life coaching essentials Course Networking Within the Company windows course cyber security online Customer Service Excellence Course – Accredited Unleashing the Power of AI for Everyday Work Essentials of Business Management Course Public Finance Management Training Course Course Basic Bookkeeping Course Budgets And Financial Reports Course Collaborative Business Writing Training Digital Citizenship Course Executive and Personal Assistants Course Organizational Skills Course Proposal Writing Training – BOTi Essential Course Cyber security Awareness Course Contract Management Course Being A Likeable Boss Training Business Succession Planning Course Developing Corporate Behavior Course Developing New Managers Course Leadership And Influence Course Manager Management Course Middle Manager Course Office Politics For Managers Course Personal Branding Course Personal Productivity Course Public Speaking Training Team Building For Managers Course Teamwork And Team Building Course Virtual Team Building And Management Course Servant leadership Course Leadership and People Management (3 Days) Course Leadership and People management (5 Days) Course Conflict of Interest Training Lean Six Sigma Yellow Belt Training Course Further Education and Training Certificate: Project Management Further Education and Training Certificate: Business Administration Services Further Education and Training Certificate: New Venture Creation General Education and Training Certificate: Business Practice Further Education and Training Certificate: Generic Management Qualification Title: National Certificate: Business Administration Services National Certificate: Business Administration Services   Qualification Title: National Certificate: New Venture Creation (SMME) Qualification Title: National Certificate: Management – NQF Level 3 Qualification Title: National Certificate: Generic Management National Certificate: Occupationally Directed Education Training and Development Practices Sales Skills: Basic Training Course Sales Team Management Training Course Professional Selling Over the Phone Training Course Course Sales Skilled: Advanced Training Course Creating a Great Webinar Course Marketing Basics Course Handling a Difficult Customer Course Internet Marketing Fundamentals Course Media And Public Relations Course – BOTi Essential Course Motivating Your Sales Team Course Overcoming Sales Objections Course Sales Fundamentals Course Telework And Telecommuting Course Trade Show Staff Training Course Coaching Sales People Course Top Ten Sales secrets Course Customer Support Course Developing Positive Assertiveness Training Course Win With Emotional Intelligence Training Course Body Language Basics Course 10 Soft Skills You Need Course Anger Management Course Appreciative Inquiry Course Assertiveness And Self-Confidence Course Attention Management Course Change Management Course Civility In The Workplace Course Coaching And Mentoring Course Delivering Constructive Criticism Course Goal Setting and Getting Things Done Course Improving Mindfulness Course Increasing Your Happiness Course Managing Workplace Anxiety Course Presentation Skills Training Social Intelligence Course Taking Initiative Course Microsoft Access 2010 Beginners Course Microsoft Access 2010 Intermediate Course Microsoft Access 2010 Advanced Course Microsoft Office PowerPoint 2010 or 2013 Beginners Course Microsoft Excel Pivot Tables Course Writing Excel Macros with VBA Course Microsoft Project Management 2013 Part 1 & Part 2 Course Microsoft Office Word 2010 or 2013 Beginners Course Microsoft Office Outlook 2010 or 2013 Beginners Course Configuring and Administering Microsoft Sharepoint 2010 (MS Course no. 10174B and support for exam no. 70-667) Course Designing a Microsoft Sharepoint 2010 Infrastructure (MS Course no. 10231B and support for exam no. 70-668) Course Microsoft Office All-In-One Course Microsoft Publisher 2010 Beginners Course Microsoft Publisher 2010 Advanced Course Administering SQL Server Databases 2012 Course MCSD:Essentials of Developing Windows Store Apps Using HTML 5 & JavaScript Course Learn Microsoft Visual Basic 2012 Course Programming in C# (MS Course no. 20483A ) Course Programming in HTML5 with JavaScript and CSS3 (MS Course no. 20480A) Course Autodesk Revit MEP Essentials Course Managing a Drawing Office Training – BOTi Essential Course Autodesk Inventor Essentials Course Autodesk Inventor Advanced Course Autodesk Revit Structure Essentials Course Sage Pastel Introduction to Bookkeeping Fundamentals Course Sage Pastel Payroll Administration Course Improve Your Typing Skills Course Web Design_HTML & CSS Beginners Course Web Design_HTML & CSS Advanced Course Web Design_ HTML & CSS Bundle (Level 1&2) Course Ms Office Excel Advanced 2013 Saturday Training Course Ms Office Excel Beginners 2013 Saturd Training Course Course Ms Office Excel Intermediate 2013 Sat Training Course Excel Training Courses Pretoria / Advanced excel course Pretoria, Jhb, Cpt Expert Course Access 2013 Advanced Course Access 2013 Essentials Course Access 2013 Expert Course Advanced excel courses Durban, Microsoft Excel Training Course Durban, Johannesburg, Cape Town Excel Advanced Course (MS Office 365) Excel 2013 Essentials Course Outlook 2010 Expert Course Outlook 2013 Advanced Course Outlook 2013 Essentials Course Outlook 2013 Expert Course Outlook 365 Essentials Course PowerPoint 2013 Advanced Course PowerPoint 2013 Essentials Course PowerPoint 2013 Expert Course Project 2010 Advanced Course Project 2010 Essentials Course Project 2010 Expert Course SharePoint 365 Essentials Course Word 2013 Advanced Course Word 2013 Essentials Course Word 2013 Expert Course SharePoint Designer 2010 Essentials Course Visio 2010 Advanced Course Visio 2010 Essentials Course Microsoft Power BI Basics Training Course Python short course in South Africa Java Short Course in South Africa Python Programming Training Advanced Excel Course For Business Beginners to Advanced Microsoft Excel Advanced Excel Course & Financial Modelling Course For Accountants Graphic Design Fundamentals Training Prepare for the 4th Industrial Revolution (4IR)  in South Africa The Consumer Protection Act Fundamentals Training Course Course Black Economic Empowerment Fundamentals Training Course Course Lean Process and Six Sigma Training Procurement Supply Chain Management Training Lean Six Sigma Green Belt Training Course Knowledge Management Course Lean Six Sigma Black Belt Training Course Clone of Lean Six Sigma Black Belt Training Course 5S Training Entrepreneurship Training Course Measuring Results From Training Course Crisis Management Course Microsoft Visio 2010 Advanced Course Microsoft Office PowerPoint 2010 or 2013 Advanced Course Project Management Fundamentals Course Microsoft Office Word 2010 or 2013 Intermediate Course Microsoft Office Word 2010 or 2013 Advanced Course Microsoft Office Outlook 2010 or 2013 Intermediate & Advanced Course Microsoft Sharepoint 2010 End User Level 1 (MS Course no. 50575A) Course Microsoft Sharepoint 2010 End User Level 2 (MS Course no. 50469B) Course: Introduction Microsoft Visio 2010 Beginners Course Windows Development Fundamentals (MS Course no. 40362A and support for exam no. 98-362) Course Developing ASP.NET MVC 4 Web Apps (MS Course no. 20486A) Course Developing Windows Azure and Web Services (MS Course no. 20487A) Course Microsoft Windows 7 Beginners Course Install & Configure Windows Server 2012 Course Configure Advanced Windows Server 2012 (R5,499 P/P) Course Adobe Photoshop for Beginners Course Adobe Photoshop for Intermediate & Advanced Users Course Adobe Dreamweaver for Beginners Course Adobe Dreamweaver for Intermediate & Advanced Users Course Adobe InDesign for Beginners Course Adobe Flash for Beginners (R3,390 P/P) Course Adobe Flash for Intermediate & Advanced Users Course Adobe Acrobat Pro X for Beginners Course Adobe Acrobat Pro X for Advanced Course Google SketchUp for Beginners Course MicroStation 3D Course MicroStation Advanced Course MicroStation Fundamentals Course AutoCAD Advanced Course AutoCAD 3D Drawing & Modeling Course CorelDRAW for Beginners Course Adobe InDesign for Intermediate & Advanced Users Course Adobe Illustrator for Beginners Course Adobe Illustrator for Intermediate & Advanced Users Course Conflict Management Course Events Management & Planning Beginners Course Excellent Customer Service – A Practical Approach Course Call Centre Management Course CorelDRAW for Intermediate & Advanced Users Course CompTIA A+ PC Technician Course CompTIA N+ Networking Course CompTIA Strata IT Fundamentals Course Practical Leadership Course Occupational Health & Safety Course Stop Project “Rot” – Project Management Intermediate Course Project Management Advanced Course Start Your Own Business, Become an Entrepreneur Course Labour Relations & Law Fundamentals Course Telephone Skills & Etiquette Course Chairing Disciplinary Hearings Course The Professional Receptionist / PA Course MS Projects 2016 Training Course Course Email Etiquette Course Project Management Bundle (Ms Projects 2010) Training Course Negotiating Skills Course Getting Started with Microsoft SQL Server Course Conducting A Meeting Course Professional Business Writing Course Business Protocol & Etiquette Training Motivate Your Team For Success Course New Management & Refined Supervisory Skills Course AutoCAD Revit Architecture Advanced Training Course Course Lifestyle & Career Discovery Training Course Course Building and Working in Teams Training Course Course Emotional Intelligence Works Training Course Course Marketing Courses Training Course Course Basic Business Finance Training Course Course Getting Started With Windows 8 Training Course Course Microsoft SQL Server Reporting Services Course Essentials of Developing Windows App Using C# Training Course Course Developing Windows App Using C# Training Course Course Administer Windows Server 2012 Training Course Course AutoCAD & AutoCAD LT Essentials Training AutoCAD Revit Architecture Essentials Training Course Course Ms Office Excel Beginners 2010 Satur Training Course Course Ms Office Excel Intermediate 2010 Sat Training Course Course AutoCAD Essentials Evening Classes Training Course Course Sage Pastel Xpress Version V14 Training Course Course AutoCAD Essentials Saturday Classes Training Course Course Autodesk Revit Architecture Essential Training Course Course Internet Marketing Essentials Training Course Microsoft Office PowerPoint Intermed Training Course Course Beyond Advanced Excel 2010 Training Course Course Autodesk Vault Essentials Training Course Course MS Excel Introductory training – BOTi Beginner’s Course AutoCAD Electrical Essentials Training Course Course MS Office Excel Training – BOTi Intermediate Course AutoCAD Plant 3D Essentials Training Course Autodesk 3Ds Max Design Essentials Training Course Course AutoCAD Civil 3D Essentials Training Course Course Marketing Fundamentals Training Course Course Ms Office Excel Advanced 2010 Satur Training Course Course Handling Difficult People & Situations Training Course Course The Art of Face to Face Communication Querying MS SQL Server 2012 Training Course Course Microsoft SQL Server 2012 Training Course Course Software Development Fundamental : Training for MTA Exam 98-361 Training Course Course r AdWindows Servemin Fundamentals: Training for MTA Exam 98-365 Training Course Course Ms Windows SharePoint Designer 2010 Training Course Course Project Management Bundle MS Projects 2013 Training Course Course Investing & Trading – Short Term Training Course Course Investing & Trading – Long term Training Course Course Querying MS SQL Server 2014 Training Course Course Database Administration Fundamentals: Training for MTA Exam 98-364 Training Course Course MCSA: SQL Server 2014 Training Course Course MS Project Part 1 & 2 Saturday Classe Training Course Course Implementing a Data Warehouse with MS SQL Server 2014 Training Course Course DEVELOPING MICROSOFT SQL SERVER DATABASES (COURSE #20464) Training Course Course Advanced Sales Training Course Designing a Data Solution with MS SQL Server 2014 Training Course Course Advanced Interpersonal Skills Training Course Course Presentation Skills Training Course Effective Business Writing and Communication Skills Training Asset Management Training Leadership and People Management Training – BOTi Essential Course Supervisory Skills for Team Leaders Training Executive Secretaries Personal Assistant Training Assertiveness Skills Training Course Performance Management Training Course Time Management Skills Training Course Course Ms Office Excel Advanced 2013 Training Course Course Sage Pastel Partner Bundle Version 14 Training Course Course Finance for Non-Financial Managers Training Stress Management Training Course Innovation & Creative Thinking Training Course Interpersonal Skills Training Course Course Human Resources Management and Labour Relations Training HIV/AIDS Workplace Management Training Course Effective Sales Training Effective Disciplinary Hearing Training Diversity Management Training Course Course Data and Records Management Training Customer Service Excellence Training Course Corporate Governance Training Course Reception And Telephone Etiquette Training – BOTi Essential Course Conflict management and resolution skills training – BOTi Essential Course Problem Solving and Decision Making Training Course Course Change Management Training Course Office Management Training Course Course Mentoring and Coaching Training Course Meeting and Minute Taking Training Course Course Management and Leadership Development Training – BOTi Essential Course Business Ethics Training c Course Business Writing Course Call Centre and Customer Service Training Course Administrative Office Procedures Course Administrative Support Administrative Support Course Business Acumen Course Critical Thinking Course

Free Training  & Career Tips ... Subscribe to Get Weekly Career Tips

• Starting with Free Ebook on Focusing
• Weekly Special & Useful Training Information

By Subscribing You are Agreeing to Terms and Conditions