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The Ultimate Guide to Starting a Short Term Rental Business

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Our guide tackles how to start a short term rental business, proper handling and maintenance, and everything else you need to know about the market.

Starting a short-term rental business has emerged as a lucrative venture for entrepreneurs looking to tap into the booming travel and tourism industry. Understanding the nuances of the short-term rental market is crucial, whether you're considering converting your property into a vacation hotspot or investing in real estate specifically for this purpose.

We've crafted the ultimate guide designed to walk you through the essentials of launching and managing a successful short-term rental operation. It also aims to equip you with the knowledge and tools to capitalize on this opportunity.

Understanding the Short Term Rental Market

The short-term rental market has revolutionized the way people travel and experience new destinations. At its core, a short-term rental is a furnished living space available for temporary stays, typically ranging from a few nights to several months. This market caters to a wide array of guests, from vacationers and business travelers to those seeking stays for special events or temporary housing during relocation processes.

Definition and Scope

Short-term rentals are distinct from traditional lodging options such as hotels and long-term lease apartments. They offer a more personalized and home-like experience, often providing guests with amenities like kitchens, living rooms, and private outdoor spaces.

The scope of properties available in the short-term rental market is vast, encompassing everything from studio apartments in urban centers to sprawling villas in secluded locations. This diversity allows hosts to cater to a wide range of preferences and budgets, making short-term rentals an appealing choice for a broad spectrum of travelers.

Evolution of the Market

The evolution of the short-term rental market is a testament to the changing dynamics of travel and accommodation preferences. Initially, short-term rentals were informal arrangements, often made through classified ads or word of mouth. However, the advent of internet platforms like Airbnb, VRBO, and Booking.com in the late 2000s and early 2010s marked a pivotal shift.

These platforms simplified the process of listing, discovering, and booking accommodations, thereby fueling rapid growth in the market. They also introduced a level of trust and security previously absent from informal rental agreements, thanks to features like user reviews and secure payment processing.

The technological advancements and increasing internet penetration have further propelled the market's expansion. Today, the short-term rental industry is a significant component of the global travel ecosystem, offering an alternative to traditional hotel accommodations and contributing substantially to local economies.

Trends Shaping the Market

Several key trends are currently shaping the short-term rental market, influencing both hosts and guests:

  • Increased Demand for Authentic Experiences - Modern travelers increasingly seek authentic, localized experiences over generic hotel stays. This trend has boosted the popularity of short-term rentals, as they often provide a more immersive experience in the local culture and community.
  • Rise of Digital Nomadism - The growing trend of digital nomadism, where individuals work remotely and live in different locations around the world, has increased the demand for short-term rentals. These accommodations offer the flexibility and amenities that digital nomads need for both living and working.
  • Sustainability Concerns - There's a growing awareness and concern for environmental sustainability in travel. Many short-term rental hosts are now emphasizing eco-friendly practices and sustainable living options to attract conscientious travelers.
  • Regulatory Changes - As the short-term rental market has grown, so has the attention of local governments and regulatory bodies. Many cities and regions have introduced regulations to manage the impact of short-term rentals on housing markets and communities. Hosts must navigate these regulations carefully to ensure compliance.
  • Technological Integration - The use of technology in managing short-term rentals has become increasingly sophisticated. From dynamic pricing algorithms to smart home technology for guest access and comfort, technological advancements are making it easier for hosts to manage their properties and enhance guest experiences.

Understanding these dynamics is crucial for anyone looking to enter the short-term rental market. By staying informed about the definition and scope, evolution, and current trends, aspiring hosts can better position their properties for success in this competitive and ever-changing industry.

Planning Your Short Term Rental Business

Launching a successful short-term rental business requires careful planning and strategic thinking. This section will guide you through setting clear business objectives, identifying your target market, conducting thorough market research, understanding legal requirements, and laying out a comprehensive financial plan.

Setting Business Objectives

The first step in planning your short-term rental business is to define clear, achievable objectives. Consider what you aim to accomplish with your rental property. Are you looking to generate a steady income, achieve a specific financial goal, or perhaps diversify your investment portfolio?

Your objectives will influence every decision you make, from property selection to marketing strategies and operational management. Establishing specific, measurable, achievable, relevant, and time-bound (SMART) objectives will provide a solid foundation for your business plan.

Identifying Your Target Market

Understanding who your guests are likely to be is crucial in tailoring your offerings to meet their needs and preferences. Your target market could range from business travelers and couples seeking romantic getaways to families looking for holiday vacations or individuals searching for a short-term housing during relocation.

Each demographic has unique needs, such as Wi-Fi for business travelers or child-friendly amenities for families. Identifying your target market early on will help you make informed decisions about property location, design, and the amenities you offer.

Conducting Market Research

Market research is essential to understand the competitive landscape and identify opportunities for your short-term rental business. Analyze local market trends, including average rental prices, occupancy rates, and seasonal demand fluctuations .

Look into the types of properties that are in high demand and any gaps in the market that you could potentially fill. This research will help you position your property effectively, price it competitively, and tailor your marketing efforts to attract your ideal guests.

Legality and Regulations

Before diving into the short-term rental business, it's crucial to understand the legal landscape. Regulations regarding short-term rentals vary widely by location, including zoning laws, licensing requirements, and taxes.

Some areas may have restrictions on the length of stay, the type of property that can be rented out, or require hosts to register and obtain a permit. Failure to comply with local laws can result in hefty fines or even the shutdown of your rental business. Therefore, it's important to research and adhere to all regulatory requirements in your area.

Financial Planning

A solid financial plan is the backbone of any successful business venture. Start by estimating your initial investment costs, including property purchase or lease, furnishing, renovations, and any necessary licenses or permits.

Next, project your ongoing expenses, such as utilities, maintenance, cleaning services, and marketing. Once you have a clear understanding of your costs, you can develop pricing strategies for your rental to ensure profitability.

You should also consider factors like market rates, seasonal demand, and unique value propositions when setting your prices. Additionally, plan for financial contingencies and set aside a reserve fund for unexpected expenses.

Choosing the Right Property

Selecting the ideal property is a pivotal decision in the journey of starting a short-term rental business. This choice impacts not just the profitability of your venture but also its operational aspects and appeal to potential guests.

Let's explore the critical factors involved in making this decision, including location analysis, understanding different property types, key considerations, and the process of conducting a thorough property evaluation.

Location Analysis

The adage "location, location, location" holds especially true in the short-term rental market. A property's location is often its most significant selling point, influencing both its occupancy rates and nightly rates. When analyzing potential locations, consider the following:

  • Proximity to Attractions: Properties near tourist attractions, business districts, or event venues often enjoy higher demand.
  • Accessibility: Locations that are easily accessible by public transport or have good connectivity to major roads and airports are more attractive to guests.
  • Neighborhood Quality : Safe, clean, and quiet neighborhoods generally receive more bookings. The local ambiance, including restaurants, shops, and parks, can also add appeal.
  • Market Saturation: Assess the competition in the area. A location with fewer short-term rentals may offer more opportunities, but research why the saturation is low.

Using a tool like BNBCalc can help speed up the process. It aggregates and analyzes data on average rental income, occupancy rates, and seasonal trends for various locations, offering insights into potential profitability and market demand. By leveraging this information, investors can make informed decisions on the most lucrative areas to invest in for their short-term rental properties.

Property Types

The type of property you choose can significantly affect your business model. Here are a few options:

  • Apartments and Condos: Ideal for city travelers and business guests, offering a homey environment with the convenience of urban living.
  • Single-Family Homes: Suitable for families or larger groups seeking space and privacy, often preferred for longer stays.
  • Unique Properties: Cabins, treehouses, or beachfront properties can attract guests looking for a unique experience, allowing you to charge a premium.

Consider the maintenance and management needs of each property type, as well as the legal restrictions that may apply in certain areas.

Factors to Consider

When choosing a property, there are several key factors to consider:

  • Target Market: Your property choice should align with the preferences and needs of your identified target market.
  • Return on Investment (ROI): Calculate potential ROI, considering purchase price, renovation costs, operational expenses, and expected revenue.
  • Operational Complexity: Consider how the property's size, amenities, and location will impact the ease of management and maintenance.
  • Future Potential: Assess the area's potential for growth or development, which could increase property value and demand over time.

Conducting Property Evaluation

A thorough property evaluation is essential to ensure you make an informed investment. This evaluation should include:

  • Physical Inspection: Assess the property's condition, including structural integrity, plumbing, electrical systems, and any necessary repairs or upgrades.
  • Market Research: Analyze comparable rental properties in the area to understand market rental rates, occupancy levels, and seasonality.
  • Legal and Regulatory Check: Verify zoning laws, short-term rental regulations, and any homeowners association (HOA) rules that could affect your ability to rent out the property.
  • Financial Analysis: Create detailed financial projections, including initial investment costs, ongoing expenses, and potential revenue. Tools like cash flow analysis and break-even analysis can help you understand the financial viability of the property.

Choosing the right property for your short-term rental business requires a balance of research, financial acumen, and strategic thinking. Remember, the goal is not just to find a property that meets your current objectives but one that also offers potential for growth and adaptability in the ever-evolving landscape of short-term rentals.

Setting Up Your Property

Once you've selected the perfect location and property for your short-term rental business, the next crucial step is setting it up to attract guests and ensure their comfort and satisfaction. This process involves thoughtful design and furnishing, equipping the space with essential amenities (and those extra touches that make a difference), choosing the right method for management, and adhering to safety and compliance standards. Here's a breakdown of these critical aspects:

Design and Furnishing

The design and furnishing of your rental property play a significant role in its appeal to potential guests. Aim for a clean, welcoming, and functional interior that reflects the character of the property and its surroundings.

Use high-quality, durable furniture that can withstand the wear and tear of frequent use. Opt for a neutral color palette with a few accent colors to create a sense of warmth and spaciousness. Remember, your property's aesthetic should not only be photogenic (since photos are a major selling point in listings) but also practical, ensuring guests have a comfortable stay.

Essential Amenities and Extras That Make a Difference

Your property needs to be equipped with essential amenities to meet guests' expectations. These include reliable Wi-Fi, air conditioning and heating, a fully equipped kitchen, comfortable bedding, and basic toiletries.

However, it's the extras that often make a property stand out and lead to rave reviews and repeat bookings. Consider adding a coffee machine, a selection of teas and coffees, a smart TV with streaming services, or a well-curated guidebook of local attractions and dining options. Outdoor spaces can also be enhanced with comfortable seating, a grill, or even a hot tub to increase the property's appeal.

Smart Home for Management

Incorporating smart home technology can significantly streamline the management of your short-term rental and enhance guest convenience. Smart locks eliminate the need for physical key exchanges and allow guests to check in and out independently.

Thermostats like Nest can help manage energy costs efficiently, while security cameras (placed in public areas with guests' privacy in mind) can help ensure the safety of your property. Additionally, smart lighting and voice-controlled devices can offer guests a modern and convenient living experience, potentially boosting your property's reviews and ratings.

Safety and Compliance

Ensuring the safety of your guests and compliance with local regulations is paramount. This involves installing smoke detectors, carbon monoxide detectors, and fire extinguishers in key areas of the property.

Make sure that all exits are clearly marked and unobstructed, and consider providing a first aid kit. It's also important to familiarize yourself with and adhere to local safety regulations, which may include requirements for emergency lighting, safety signage, or specific locks on doors.

Moreover, your property should comply with all local zoning laws and short-term rental regulations. This might involve obtaining a license or permit, paying occupancy taxes, and adhering to operational guidelines set by local authorities.

Failure to comply can result in fines, legal issues, or the suspension of your rental operations, so thorough research and adherence to these regulations are crucial.

Listing Your Property

Once your short-term rental property is set up and ready to welcome guests, the next crucial step is to create a compelling listing that will attract bookings. A well-crafted property listing, a strategic pricing approach, and efficient management of bookings and communication are key to the success of your rental business. Here's how to navigate each of these components effectively.

Crafting a Compelling Property Listing

The cornerstone of a successful short-term rental listing is high-quality, engaging content that showcases the best features of your property. This includes professional photographs that highlight the space's comfort, style, and unique amenities.

Write a detailed description that paints a vivid picture of what guests can expect, emphasizing any special features or conveniences, like a scenic view, proximity to tourist attractions, or unique interior design elements.

Be sure to also highlight practical aspects such as sleeping arrangements, kitchen amenities, and Wi-Fi quality. Remember, transparency is key—ensure your listing accurately reflects your property to set the right expectations and avoid guest disappointment.

Choosing the Right Pricing Strategy

Pricing your short-term rental competitively while maximizing your earnings requires a dynamic strategy that considers several factors. Analyze your local market to understand the going rates for similar properties and consider the seasonality of demand in your area.

Utilize dynamic pricing tools that adjust your nightly rates based on real-time market data, local events, and peak travel seasons. Offering introductory rates can help generate initial bookings and reviews for new listings.

Keep in mind the value of your unique offerings and adjust prices accordingly to reflect the quality and experience your property provides.

Operating Your Short Term Rental

Operating a short-term rental business goes beyond just listing your property and accepting bookings. It encompasses creating a memorable guest experience, maintaining a high standard of cleanliness and upkeep, effectively handling feedback, and navigating the inevitable challenges that arise. Let's delve into each of these crucial aspects.

Guest Experience and Management

Enhancing the guest experience starts with a seamless check-in process. Consider smart lock systems for easy access or a personal greeting if feasible. Provide a detailed welcome guide that includes Wi-Fi passwords, instructions for appliances, and local recommendations to make their stay as enjoyable as possible. Small gestures like welcome baskets or personalized notes can significantly impact your guests' overall satisfaction and leave a lasting impression.

Cleaning and Maintenance

Maintaining a pristine and well-functioning property is non-negotiable in the short-term rental industry. Implement a thorough cleaning protocol between stays to ensure your property meets high hygiene standards, which is especially crucial in the wake of health concerns like the COVID-19 pandemic.

Regular maintenance checks are vital to prevent minor issues from becoming major inconveniences for your guests. Consider hiring professional cleaning and maintenance services to manage these tasks efficiently, ensuring your property remains in top condition.

Handling Guest Feedback

Feedback, whether positive or negative, is invaluable for the growth and improvement of your rental business. Encourage guests to leave reviews after their stay. Respond to all feedback graciously, thank guests for their positive comments, and address any criticisms constructively.

Use negative feedback as an opportunity to demonstrate your commitment to guest satisfaction by acknowledging the issues raised and outlining the steps you're taking to resolve them. This not only improves your service but also shows potential guests that you're responsive and care about their experience.

Dealing with Challenges

Running a short-term rental business is not without its challenges, from last-minute cancellations to unexpected maintenance issues. Developing a contingency plan for common problems can help you navigate these situations more smoothly. For cancellations, have a clear and fair policy in place and consider overbooking strategies similar to hotels.

For maintenance issues, keep a network of reliable contractors who can address problems promptly. Being prepared and having a proactive approach can mitigate the impact of these challenges on your business and on your guests' experience.

In embarking on the journey of starting a short-term rental business, we've navigated through the foundational steps of understanding the market, selecting the right property, setting up your space, listing your property, and effectively operating your rental to ensure both guest satisfaction and business profitability. From conducting thorough market research to crafting compelling property listings and managing the day-to-day operations, each step plays a crucial role in the success of your venture.

As we conclude this guide, remember that the journey of running a short-term rental business is one of continuous learning and adaptation. Stay informed about industry trends, be responsive to guest needs, and always look for ways to improve your service and your property.

With dedication, resilience, and a focus on quality, your short-term rental business can achieve remarkable success and become a cherished destination for travelers from around the world.

FAQs for Starting a Short Term Rental Business

Why Choose Short Term Rental?

Short-term rentals offer a unique investment opportunity, combining the potential for higher returns on investment compared to long-term rentals with the flexibility to use the property for personal purposes. They cater to a growing market of travelers seeking home-like accommodations, providing a personalized guest experience. Additionally, short-term rentals allow for dynamic pricing strategies, enabling owners to adjust rates based on demand and seasonality, potentially maximizing earnings.

How to Invest in Short Term Rentals?

Investing in short-term rentals involves several steps. First, conduct thorough market research to identify lucrative locations and understand the demand and competition. Consider your budget and financing options for purchasing a property. Evaluate potential properties based on their location, amenities, and suitability for your target market. After acquiring a property, ensure it's well-furnished and equipped with essential amenities to enhance guest experiences. Finally, list your property on popular short-term rental platforms and optimize your listing with high-quality photos and detailed descriptions.

What Is the Best Location for Short Term Rentals?

The best location for a short-term rental depends on the target guest demographic and your investment goals. Properties near tourist attractions, business districts, or major event venues often enjoy high demand. Look for areas with a strong year-round or seasonal influx of visitors. Finally, a neighborhood's safety, amenities, and overall appeal can significantly impact your rental's attractiveness and occupancy rates. You can also use a tool like BNBCalc.com to help analyze the profitability of your location.

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How to write a business plan for your short-term rental business.

business plan for a short-term rental business

Starting a short-term rental business is a great way to generate passive income.

It also allows you to take advantage of real estate markets that have high demand for short-term rentals, such as vacation destinations.

But, first thing first, you need a business plan.

A business plan is an essential tool for any new project, and a short-term rental business is no exception. Writing a business plan can help to ensure the success of your venture by providing a roadmap for the project and helping to identify potential risks.

In short, a thorough business plan will help make sure your short-term rental business is profitable .

What should you include in the business plan for a short-term rental business? What should be the overall layout? Which key financial indicators should be incorporated? What are some steps I can follow to quickly create a business plan?

Rest assured, the article you're reading will provide answers to all these questions.

Moreover, bear in mind that it is up to you whether you choose to start your business plan from scratch.

Feel free to download our professional business plan for a short-term rental business and tailor it to suit your requirements.

business plan vacation rental

Designing a business plan for a short-term rental business

Will a business plan be beneficial for your short-term rental business.

Yes, you should create a business plan for your short-term rental business to ensure growth and success.

Building a solid business plan will allow you to:

  • learn about the short-term rental market
  • foster an understanding of new trends
  • establish what makes a short-term rental business solid and successful
  • understand travelers' accommodation preferences and requirements to offer comfortable and convenient rentals
  • find a great unique value proposition for your vacation rental property management
  • assess competitor brand reputation
  • explore strategic advantages for your short-term rental business
  • find a business model that will drive profitability
  • execute a well-structured and strategic action plan
  • assess potential risks involved in operating a short-term rental business, such as property damage, guest safety, and legal compliance

Our team has drafted a business plan for a short-term rental business that is designed to make it easier for you to achieve all the elements listed.

How to organize a business plan for a short-term rental business?

Inside a business plan, you'll come across a lot of important information and details. It must be well structured, to make easy to read and digest.

When we built our business plan for a short-term rental business , we made sure to structure it propertly.

Here are the 5 sections (Opportunity, Project, Market Research, Strategy and Finances).

1. Market Opportunity

The introductory section has been named "Market Opportunity".

In this section, you will find crucial data and insights concerning the short-term rental business, aiding in understanding the market dynamics.

This section is revamped twice a tear to make sure data is up to date.

2. Project Presentation

The second part is dedicated to the "Project" of your short-term rental business. Here, you can describe the properties you offer for short-term stays, such as vacation rentals or furnished apartments, your booking platform, property management services, guest satisfaction initiatives, and the unique value proposition that provides comfortable and memorable accommodations for travelers.

At the end of this section, provide a brief introduction about yourself and your commitment to providing comfortable and memorable short-term accommodations.

Explain your range of rental properties, your attention to guest satisfaction, and how you plan to create a seamless and enjoyable experience for travelers at your short-term rental business. Highlight your convenient booking process, your personalized guest services, and your dedication to creating a home-away-from-home experience that exceeds expectations at your short-term rental business.

In our business plan, you'll find that we've given you pre-existing content. Modify it to match your idea exactly.

3. Market Research

The third part is the "Market Research" section.

In this section, you will find a detailed market segmentation analysis for your short-term rental business.

It includes a presentation of other short-term rental properties in the area that will be competing with you. Your business's unique rental accommodations and competitive advantages are also highlighted. A customized SWOT analysis is included.

4. Strategy

In the "Strategy" section, a detailed plan spanning three years is presented, highlighting the initiatives and actions necessary to make your short-term rental business highly profitable.

Also included here are a marketing plan, a risk management strategy, and a completed Business Model Canvas.

5. Finances

Ultimately, the "Finances" section is where you can outline the financial plan and forecasts for your project.

business plan short-term rental business

How to draft the Executive Summary for a short-term rental business?

The Executive Summary functions as a short introduction to the business plan of your short-term rental business.

Keep it concise and limited to 2 pages. Include only the essential aspects.

This is the first part of your business plan that investors will look at. It needs to interest them and make them want to read the rest of the plan.

In the Executive Summary of your short-term rental business, provide answers to these questions: what properties do you offer in your short-term rental business? who is your target audience? are there other short-term rental businesses in the market? what is your budget?

How to do the market analysis for a short-term rental business?

The market study of your short-term rental business helps you understand external factors such as customer demands for vacation accommodations, competition within the hospitality industry, and emerging trends in short-term stays.

By conducting a comprehensive market study, a short-term rental business can understand traveler preferences, offer comfortable and convenient short-term accommodations, optimize pricing strategies, and execute targeted marketing campaigns, ultimately leading to a larger customer base, increased bookings, and a prominent position in the short-term rental market.

This is what you'll find in the "Market Research" section of our business plan for a short-term rental business :

  • fresh and updated data and statistics about the short-term rental industry, including occupancy rates, booking platforms, and regulations
  • a compilation of potential market segments for a short-term rental business
  • the competitor analysis
  • the competitive advantages for a short-term rental business

business plan short-term rental business

The key points of the business plan for a short-term rental business

What's the business model of a short-term rental business, business model of a short-term rental business.

A short-term rental business's model centers around renting out furnished properties or accommodations on a temporary basis, typically through online platforms. Revenue is generated through rental fees charged per night or stay.

The business model focuses on property acquisition or partnerships, effective property management and maintenance, setting competitive rental prices, ensuring positive guest experiences, and marketing properties to attract bookings.

Success depends on selecting desirable locations, optimizing property listings, maintaining positive guest reviews, managing reservations and logistics, and providing exceptional customer service throughout the rental experience.

Business model vs Business plan

It's important not to mistake "business plan" for "business model."

A business model is a framework that demonstrates how a company operates profitably and adds value to customers.

In a business plan, you articulate your business model through a framework known as the Business Model Canvas.

Rest assured, there is a Business Model Canvas (already completed) in our business plan for a short-term rental business .

How do you identify the market segments of a short-term rental business?

Market segmentation for your shoe store involves dividing your potential customers into different groups based on their footwear preferences, style choices, and demographics.

These categories may include factors such as athletic shoes, fashion shoes, children's shoes, or customers seeking specific shoe sizes or brands.

By segmenting your market, you can offer a shoe selection and shopping experience that caters to each segment's specific requirements. For example, you might focus on athletic shoes and provide a wide range of performance footwear for sports enthusiasts or athletes, offer a diverse collection of fashion shoes for customers seeking trendy and stylish footwear options, specialize in children's shoes and provide a variety of sizes and styles for growing feet, or focus on specific shoe sizes or brands to accommodate customers with specific preferences or needs.

Market segmentation allows you to effectively target your marketing efforts, create visually appealing shoe displays, and provide a satisfying and personalized shopping experience that meets the unique needs and preferences of each customer segment.

In the business plan for a short-term rental business , you will get a detailed market segmentation, helping you understand your target audiences and their needs.

How to conduct a competitor analysis for a short-term rental business?

It's clear that you won't be the only short-term rental business in your area. There are other hosts and property owners offering accommodations for travelers and short stays.

Include a comprehensive assessment of your competitors' characteristics, strengths, and weaknesses in your business plan.

Take stock of their weaknesses (such as inadequate property maintenance, poor customer service, or limited booking options).

Why is it important to address these factors? Because these weaknesses can impact the guest experience in short-term rentals.

By focusing on these areas, you can provide clean and well-maintained accommodations, offer seamless booking and check-in processes, and deliver responsive and attentive customer service, establishing your short-term rental business as a preferred choice for travelers seeking a comfortable and enjoyable stay.

It's what we call competitive advantages—prioritize building them to stand out in the market.

Here are some examples of competitive advantages for a short-term rental business: well-appointed and comfortable accommodations, convenient locations, responsive and helpful customer service, seamless booking and check-in process, competitive pricing, positive guest reviews and ratings, extensive marketing and online presence.

How to draft a SWOT analysis for a vacation rental?

A SWOT analysis can help identify potential risks and opportunities in the short-term rental market to inform a successful business strategy.

As you can guess, there is indeed a completed and editable SWOT matrix in our business plan for a short-term rental business

The strengths for a short-term rental business

When we use the "S" in SWOT, we're referring to Strengths, which are the project's internal qualities or distinctive features.

For a short-term rental business, potential strengths could include a wide selection of rental options, a convenient booking process, competitive pricing, and excellent customer service.

The weaknesses for a short-term rental business

The letter "W" signifies Weaknesses, which are the areas or aspects of the project that could be improved upon.

For a short-term rental business, potential weaknesses include limited availability of desired properties, lack of brand recognition, high cost of customer acquisition, and difficulty in managing customer expectations.

The opportunities for a short-term rental business

When we refer to the "O" in SWOT, we mean Opportunities, which are the external chances or possibilities for the project's success.

In the case of a short-term rental business, opportunities may include providing rental services for events, vacation rentals, corporate accommodations, and Airbnb rentals.

The threats for a short-term rental business

T stands for Threats in SWOT, indicating the external factors that can undermine the project's performance or viability.

How to elaborate a marketing strategy for a vacation rental?

A marketing strategy helps entrepreneurs identify the most effective marketing channels and tactics to reach their desired customer base.

As a short-term rental business, implementing effective marketing strategies will attract guests looking for temporary accommodations.

Travelers won't book your short-term rental business without active promotion; creating a strong online presence is crucial.

Are you implementing effective marketing strategies for your short-term rental business? Consider optimizing your listings on popular rental platforms, collaborating with local tourism agencies for referrals, and offering unique amenities or packages to attract travelers and enhance their stay experience.

If you're struggling with ideas for your project's marketing strategy, don't worry – it's perfectly normal.

How to make financial projections for a vacation rental?

A solid business plan must include detailed financial information in order to be successful.

When constructing your business plan, it is crucial to incorporate revenue projections for your short-term rental business.

When investors read your business plan, a relevant and credible revenue forecast will contribute to its overall solidity.

Our financial plan for a short-term rental business is user-friendly, providing automated validations that allow you to rectify any assumptions swiftly. This guarantees the creation of credible projections with ease and assurance.

Of course, you'll need to create a preliminary budget for the launch of your short-term rental business. Pay attention to every expense and don't leave any out (our financial plan includes a complete list for your convenience).

By conducting a break-even analysis, you can assess whether your short-term rental business will generate profits or not.

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Home - Blog - Business Plan for Short-Term Rentals: Keys to Profitable Property Management

Business Plan for Short-Term Rentals: Keys to Profitable Property Management

David Ciccarelli

David Ciccarelli

April 20, 2024

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When you’re launching your short-term rental business, the business plan is your roadmap to success, and the executive summary is the engaging cover letter to that plan. It’s your moment to grab attention and encapsulate your venture’s essence.

Having written dozens of business plans in my career, here’s my process and an outline of what to include.

Executive Summary

Your executive summary is your overall business plan’s 1-2 page introductory section. I often write the executive summary at the end, pulling the highlights from each subsequent section. Picture it as your business’s elevator pitch—it must be succinct but powerful. Here’s what you’ll find in this critical section:

  • Business Goals : Clearly stated objectives give you and potential investors a shared target to aim for, for instance, achieving a 5% market share within the first two years or something very measurable like, $1,000,000 in sales by the end of 2025.
  • Unique Selling Proposition (USP) : What makes your rental stand out? Is it a pet-friendly policy or a smart home tech? Highlight this because it’s your golden ticket in the competitive short-term rental market.

Consider these stats: “Recent market analysis predicts a 7% growth in the short-term rental industry by 2025.” These numbers underscore the potential that awaits you. Aim to display a snapshot of:

  • Market positioning : Align your strategy with industry trends.
  • Financial objectives : A forecast showing profitability timelines.

Keep this section concise—consider it the teaser that will entice readers to dive deeper into your business plan. Break down complex ideas into bite-sized nuggets of information. Imagine you’re explaining your vision to a friend; keep it friendly, but pepper it with enough stats to show you’ve done your homework.

Use bullet points or tables to distill complex data , and never shy away from bold or italic text to emphasize the winning aspects of your business model. Always remember, the executive summary isn’t just a summary; it’s the opening act, and you want to start off with a bang.

Company Description

When diving into short-term rental investments, you need a solid grasp of your business’s core elements. Think of your company description as the backbone of your business plan: a snapshot that outlines what your business is about, where it is headquartered, its corporate structure such as a corporation or LLC, goals, and unique offerings.

A good company description will also include your vision, mission, and values as these set the overall direction of your business.

Business Structure

Choosing the right structure for your short-term rental business is like laying down the foundation of a house — it’s all about stability and planning for the future. Are you going solo with a Sole Proprietorship, teaming up as a Partnership, or setting up an LLC to protect your assets? Each has its implications for tax, liability, and profit sharing. For instance, an LLC can shield your nest egg from business risks with some added tax benefits, which might be why 85% of small businesses opt for this structure.

After selecting the type of corporate structure for your business, it is essential to choose the location of your headquarters which will be mentioned in the registration documents. Your address should be easily accessible to receive postal mail such as government documents, bank statements, and other important financial and administrative letters crucial for your business’s smooth operation.

Business Objectives

What’s on your business horizon? Clear objectives are your roadmap to success. Maybe you aim to acquire ten properties next year, or it’s about hitting a $200,000 revenue milestone in the next two. Set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals. For example, you might target a 20% increase in bookings by quarter three, expand to a new city, or improve your profit margin by 15% within the next fiscal year.

Value Proposition

What makes your short-term rental shine in a sea of options? Your value proposition is the “why” someone books with you. Do you offer a coastal cottage with breathtaking sea views, a chic urban loft, or a countryside retreat with bespoke experiences? Highlighting these unique features isn’t just fluff; it’s about showcasing the tangible benefits and experiences you provide. It’s your hook – and could be why your occupancy rates might soar above the industry average of 70% . Remember, it’s not just a property; it’s the memory of a perfect getaway you’re selling.

Market Analysis

When you’re putting together your business plan for a short-term rental, understanding the market is like knowing the playing field and the game’s rules—you’ve got to get a handle on it to play to win.

Industry Overview

The short-term rental market has been a hot topic lately. According to industry analysts at Statista, the global market for vacation rentals is projected to reach a whopping $169.7 billion by 2024 . That’s huge! This growth is driven by travelers’ increasing preference for home-like accommodations and the rise of platforms like Airbnb and VRBO.

Target Market

Now, who exactly do you envision staying in your short-term rental? Your target market might be solo adventurers, couples seeking a romantic getaway, or even larger groups looking for a cost-effective stay. This process is known as defining your ideal customer profile , or ICP for short. But remember, it’s not just about the beds; today’s travelers are hunting for that seamless, hotel-like experience , with nature spots particularly trendy. Where does your property fit? Knowing your demographic’s preferences is key to tailoring your services.

Competition

Let’s talk about the other players on the field. Depending on how broad of a view you want to take, your online competition could be all the other vacation rental platforms and all their listings as well a direct booking website highlighting properties in your geographic area. Offline, your direct competitors are other short-term rentals in your vicinity, and they can range from simple studio apartments to extravagant villas . You could offer that irresistible blend of high-tech amenities , personal touches, or even partnerships with local businesses for an authentic experience to stand out. Keeping an eye on these rivals helps you find your unique edge in the market.

The market analysis is all about knowing the context of the industry, your target market, and who you’re up against in terms of competition. With a robust market analysis, you’ll not only keep up with the trends but set a few of your own.

Marketing Strategy

Developing a comprehensive marketing strategy for your short-term rental business is crucial. Your approach should distinguish your property, target the right customers, and keep them engaged.

Branding and Positioning

Your property isn’t just a place to stay; it’s an experience waiting to happen! Identify unique selling points (USPs) that make your rental special. Is it the killer view, the cozy ambiance, or perhaps the unbeatable location ? Highlight these features in all your branding efforts to create a compelling image in the potential guest’s mind.

Promotion and Advertising

Did you know that, according to a survey, over 75% of consumers make decisions based on online search and social media presence? Let’s put those numbers to work! Here are actionable steps for your advertising campaigns:

  • Vacation Rental Platforms : Listing your properties on online platforms is where most people start because it’s a turnkey solution for getting visibility in front of potential renters. Listings are free and you only pay a fee out of your bookings when someone books a stay.
  • Social Media : Engage with your audience where they spend much time. Platforms like Instagram and Facebook are perfect for showcasing your property with vibrant photos and videos.
  • Advertising : Invest in targeted advertising to reach potential guests. Platforms like Google Ads and Meta Advertising, which covers Facebook, Instagram and WhatsApp, allow you to display your property to users actively searching for rentals.

Customer Engagement

“It’s not just about the stay; it’s about the story!” Keep your customers at the heart of your marketing strategy. Delve into customer analysis to understand their preferences and tailor your communication to resonate with them. Here’s what you can do:

  • Personalized Communication : Use email campaigns to share special offers and upcoming events, always aiming to add value to the customer experience.
  • Feedback and Reviews : Encourage guests to leave reviews and promptly respond to them. According to a market research firm, properties with higher review scores tend to see up to 20% more bookings .

Operations Plan

Crafting an operations plan for your short-term rental business ensures day-to-day processes run smoothly, regulatory compliance is maintained, and properties are expertly managed. Here’s how to streamline your operations for efficiency and guest satisfaction.

Day-to-Day Operations

What’s happening in your rental on a daily basis? From cleaning to quick maintenance fixes, it’s crucial to have a structured schedule. Here’s a snapshot:

  • Check-ins/Check-outs: Coordinate timing and access to the property.
  • Cleaning: Schedule professional cleaning services after each stay to maintain high standards .
  • Maintenance : Address minor repairs promptly to avoid guest complaints and negative reviews.

By keeping on top of these daily tasks, you not only enhance guest experiences but also protect the value and longevity of your property.

Property Management

Have you ever wondered if hiring a property management company is worth it? Well, 75% of vacation rental owners who hire managers say it significantly reduces stress. Here’s when you should consider one:

  • If You’re Remote: They can handle local operations while you’re miles away, especially relevant for vacation rental properties.
  • Scaling Up: A management company can help manage the workload if you add properties.

Hiring professionals could also improve operational efficiency. They’re typically equipped to handle the full spectrum of services, from guest communication to emergency repairs.

Legal Requirements

Staying on the right side of the law is non-negotiable. Here’s the legal lowdown:

  • Business License: Confirm whether your city requires a short-term rental license.
  • Regulations: Stay updated on local zoning and housing regulations impacting short-term rentals.
  • Insurance : Ensure you have insurance coverage tailored to short-term rental activity.

Remember, non-compliance can lead to hefty fines or even the shutting down of your rental. Take the time to understand your legal responsibili t ies and adhere to them meticulously. It’s much easier to comply upfront than to untangle legal troubles later on!

Financial Plan

When venturing into the short-term rental market, getting your financial plan just right is pivotal. You’ll want to focus on how you’ll make money, keep track of your earnings and expenditures, and explore various ways to fund your business, if necessary.

Revenue Model

Your Revenue Model is your game plan for making money. How much will you charge for each night’s stay? Your pricing strategy can make or break your business, so consider what you’re offering carefully. It’s not just about slapping on a price; it’s about understanding market rates, seasonal demand, and what extras you can provide to command a premium. To construct financial projections, you’ll want to consider the occupancy rates and average nightly prices. Perhaps you’ve heard the buzz about dynamic pricing tools? They can adjust your rates in real time based on market conditions.

Expenses and Cash Flow

Now, let’s talk about the money going out with Expenses and Cash Flow . In short-term rentals, you will have recurring costs like utilities, cleaning , maintenance, and maybe property management fees. Then there are the one-offs—think furniture and renovations. Getting familiar with your cash flow, which is the timing of when money enters and exits your bank account , is like knowing the steps to a dance. You’ve got to stay in rhythm to avoid stepping on the toes of your financial health. Prepare a monthly cash flow statement to monitor your financial movements closely.

Funding Options

Thinking about how to fuel your idea? Your Funding Options might include digging into your savings, using credit cards, applying for mortgages, or presenting your business plan to angel investors who are always looking for the next big thing. Investors want to see that your business model is potentially profitable before they leap with you. They’re like co-pilots in your short-term rental journey—pick the right ones, and you’ll be cruising at altitude in no time.

Location and Facilities

When launching your short-term rental venture, location is paramount. You’ve likely heard, “location, location, location,” and guess what? It’s not just a catchy phrase; it’s grounded in truth. You want your vacation home to be where people are clamoring to visit, right? But it’s not solely about proximity to hotspots or stunning views. Have you considered zoning regulations and the ease of attaining permits?

Once you secure a location that hits the sweet spot – accessible yet serene – you’re halfway there. Now, it’s about the nitty-gritty, like renovations . Consider the costs if you’re converting a property to a vacation home. Will you represent the local culture in your interior design, or are you all about that modern look?

Remember, every nail, paintbrush, and piece of furniture nudges your initial budget.

  • Renovations: 25-30%
  • Furniture & Fixtures: 20%
  • Contingency: 10%

But let’s not forget the practicalities. We’re talking about being realistic with numbers – mortgage and rent aren’t just going to pay themselves. Crunch those numbers! Are you financially prepared for the off-season when the guests might be scarce?

  • Peak Season: 85%
  • Off-Season: 50%

To strengthen your rental game, ensure your facilities are up to scratch. Comfortable bedding, a well-equipped kitchen, and reliable Wi-Fi are not just amenities—they are expectations. Keep in mind exceptional facilities could bump up your nightly rate! That’s simple economics— supply and demand.

Creating a welcoming and comfortable environment for your guests will not only boost your ratings but could also justify a higher rental price. Keep your finger on the pulse of the market, because the success of your short-term rental business very much depends on how well you play the location and facilities game. Have you strategized yours yet?

Product and Service Line

As you venture into the short-term rental market, it’s vital to design your product and service offerings intricately. Your rental property isn’t just a space—it’s an experience for your guests. Let’s dive into what will set your vacation rental apart .

Property Offerings

What type of property can you offer to travelers? From cozy beachfront cottages to luxurious urban condos, your property types should align with both your brand and your target market. Identify and highlight unique selling points, such as location and property style. For example:

  • Mountain Cabin : Prime mountain location, modern design.
  • Waterfront Cottage : Direct beach access with sweeping lake views.

Amenities and Features

What will your guests rave about after their stay? Think of amenities as the ‘wow’ factor of your vacation rental business. This includes both standard offerings and those extras that make a stay memorable:

  • Standard: Wi-Fi, air conditioning, clean linens.
  • Extra: Hot tub, smart home devices, high-end espresso machine.

Incorporating dynamic pricing strategies can maximize occupancy rates and revenue. Keep an eye on market trends and adjust amenities to meet seasonal demands.

Additional Services

How can you enhance the guest experience beyond the stay? Offer services that add convenience and cater to the needs of your guests. Consider partnerships or third-party services to enrich your offering:

  • Airport transfer services.
  • Concierge services for booking local experiences.

By focusing on a robust portfolio of properties, exceptional amenities and features, and premier additional services, you’ll craft a winning formula for your rental property business that keeps guests coming back for more.

Booking and Reservation Management

Effective management of bookings and reservations is crucial for maintaining a smooth operation of your short-term rental venture. For hosts on platforms like Airbnb or VRBO, it’s about getting those booking notifications regularly, but also about setting clear guidelines to ensure guests know exactly what to expect.

Booking Channels

Airbnb and VRBO are your go-to spaces for tapping into a vast audience of potential guests. But hey, why stop there? You can maximize your visibility by listing your rental on multiple channels . Utilizing a channel manager can help keep your reservations synchronized across platforms, reducing the risk of double bookings.

  • Direct bookings via your website: Have control and save on booking fees .
  • Online Travel Agencies (OTAs) : Broad exposure, though they’ll take a slice of the pie in fees .
  • Channel managers: Keep all your listings up to date in one place .

Remember, each channel comes with its own set of booking fees that will affect your pricing strategy. Airbnb, for example, may charge a host service fee around 3%, while VRBO swings between 8% to 10%.

Reservation Policies

Your reservation policies are the backbone of a predictable and reliable rental business. Let’s get those in shape!

  • Cancellation policy : Offer options from flexible to strict to protect your interests while accommodating guests .
  • House rules : Make them clear; no surprises for you or your guests.
  • Check-in/out guidance : Precision ensures seamless guest transitions .

By being specific with your policies, you not only set the expectations but also foster trust. Imagine a scenario without any hiccups, where guests come and go like clockwork—isn’t that the dream?

It’s all about striking a balance between being welcoming and maintaining professional boundaries. Keep your policies consistent across all booking channels; this clarity will reduce confusion and potential conflicts.

Have you considered the “what-ifs”? Smart hosts always plan ahead. A well-thought-out reservation policy is akin to having an insurance policy for your rental business. Clear policies not simply guidelines—they are the rules by which your guests play, and they help to ensure that everyone plays fair.

Customer Service Philosophy

Have you ever wondered what makes a short-term rental stand out? Beyond location or amenities, the host’s commitment to exceptional customer service often earns those five-star guest reviews. Your unique selling points might attract customers, but excellent customer service ensures they return—or better yet, spread the word!

To establish a stellar reputation:

  • Respond Promptly : Acknowledge inquiries and issues swiftly. Aim to reply within an hour, as studies indicate responsiveness is highly valued.
  • Anticipate Needs : Proactively provide information guests may need, like Wi-Fi details or local recommendations , to create a seamless experience.
  • Personalize Interactions : Greet your guests by name and tailor the service to their preferences. A personal connection can make all the difference.

Remember, every interaction is an opportunity to strengthen your business’s reputation. Handle complaints gracefully, always seeking a resolution that leaves your guest feeling heard and valued.

Here’s what you could include in your philosophy:

  • Consistency is Key : Ensure every guest receives the same high level of service.
  • Feedback is a Gift : Welcome reviews and use them to improve your offerings continuously.

Consider this: satisfied guests are the foundation of a successful rental business. By prioritizing their experience with exceptional customer service, you’re not just hosting guests, you’re building relationships that last. Isn’t that what you’d want as a guest, too?

Growth Plan and Milestones

Have you decided where your short-term rental business will be in the next year or five years? Your growth plan serves as your beacon, guiding your business journey. It’s where you illustrate how you plan to expand your reach and increase your bottom line.

First off, set clear milestones ; think of them as checkpoints. For instance, after 12 months, aim for a 10% increase in bookings or a 20% revenue hike from your current figures. These targets aren’t just numbers—they’re tangible markers of success that let you evaluate your business performance effectively.

Metrics are your best friends when tracking progress. Monitor occupancy rates, average daily rates (ADR), and guest satisfaction scores. These aren’t just indicators; they reveal the health of your rental and provide insights for adjustments.

Your strategic plan should include:

  • Marketing Tactics : How will you reach new customers? Perhaps by leveraging social media ads or optimizing your listings with the right keywords for better SEO visibility.
  • Operational Improvements : Can you implement smart home systems for self-check-in to boost guest convenience?
  • Financial Management : Keep your finances in check. Use detailed cash flow projections to plan for maintenance costs, local taxes , and unexpected expenses.

Remember, it’s not just about drawing up a strategy; it’s about being willing to adapt. Stay informed about market trends and customer preferences. For example, what do current market analyses say about traveler behavior?

Stay on course, but don’t fear mid-course corrections to navigate your way to success. After all, staying flexible and responsive is key in the dynamic landscape of short-term rentals. Keep pushing towards those milestones, and watch as each small win helps your business flourish!

David Ciccarelli

administrator

David Ciccarelli, is the Founder and CEO of Lake. He is based in Toronto, Canada, and is an expert in management, business administration, strategy, product development, and customer experience. His educational achievements include the Owner President Management Program at Harvard Business School (2019-2022) and the QuantumShift Program at Ivey Business School in 2017, aimed at CEOs of growing businesses.

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How To Start Your Own Short-Term Lettings Business

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About Houst London

Houst was launched in London in 2015. Since then, our team has been helping homeowners and landlords across the capital increase their earnings while managing everything for them. We're now the world's largest Airbnb host management service .

Our highest earning host has a 3-Bed Apartment in Old Street with 94% occupancy!

To make the most of your property, we list on multiple booking platforms, maximising your income from a unique mix of short, medium and long-lettings all year round .

We have teams of professional cleaners, housekeepers and partners to turnaround laundry on-demand, and our London-based team writes your listings, takes photographs and offers expert advice on how to improve your property for business and holiday short-lets. Meanwhile, our pricing specialists are continuously working hard to optimise your occupancy and overall revenue.

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How to Run a Short-Term Apartment Rental Business

Jeremiah Rizzo profile picture

Jeremiah Rizzo

Airbnb vs hotels, entering the apartment rental business niche, what does a typical apartment rental look like, pitching an apartment rental, key takeaways.

If you're interested in renting short-term apartments, you might be wondering if (and how) such a thing is possible in the Airbnb era.

Airbnb is dominating the short-term rental space with its peer-to-peer model. On the other end, the hotel industry remains the "go-to" solution for shorter stays.

The key is finding your way into that cozy niche between Airbnb and the hotel industry, a daunting task for sure. Don't lose hope; this niche is the perfect place for "apartment hotels" to flourish. Managed apartment rental companies are seeking to combine the comfort and convenience of an apartment with the service offerings of a hotel in a short-term rental capacity.

Where do you begin if you want to enter this space, and what can you learn from the hotel industry and Airbnb? Let's take a look.

apt_rental

A quick Google search of “Airbnb vs. hotels" yields more than 7.1 million results featuring pricing and convenience comparisons between the industry's primary players. Airbnb continues to grow year over year, and shows no signs of slowing down.

It's here to stay in the travel and accommodation space, and for good reason. Travelers, as it turns out, enjoy staying somewhere that feels homey while granting access to a kitchen, comfortable furniture, and space to spread out.

That's a win for you, if you're in the apartment rental business. If you run a hotel, don't look away. Chances are other hotels in your industry are taking notice of this trend, and adjusting to meet market demands.

Not every hotel manager or business enjoys—or has time for—the back and forth of messaging individual apartment owners, dealing with unique access and instructions for each unit, and limited rental dates.

That's where apartment hotel companies come in. They're filling a niche created by traveler demand and business need, and you can learn from what they're doing to stay competitive.

airbnb

An Airbnb listing.

Apartment rental companies seeking to capitalize on the short-term rental demand fill that space between Airbnb and traditional hotels. Sometimes called "managed apartments" or "apartment hotels," these companies combine the comfort, space, and convenience of having your own apartment with the fully managed services offered by hotels.

These companies allow travelers to book a private apartment in the same way they would book a hotel room.

If you're looking to rent properties to travelers, consider listing them as "short-term rentals" for anywhere from one week to 30+ days. Focus on marketing to business travelers who have longer stays in your city.

Play up the hotel-esque features you're offering as an alternative to staying in someone else's apartment. While the owners of an Airbnb listing aren't often around, booking their place can still feel as though you're peering into someone else's life.

With apartment hotels, travelers can settle in to a well-furnished and serviced space that feels like it was prepared just for them without battling another person's knick-knacks or personal proclivities.

apartment

Aim for a warm space that feels clean and prepared for individual customers (via Pixabay).

Pending on the company, apartments offered as short-term rentals can range from one to three bedrooms. They are fully furnished, including a kitchen, washer / dryer, and other conveniences of home.

Companies such as UrHIP , Roost, Zoku and AKA are serving customers by providing apartments similar to what you'd find on Airbnb with added hospitality services such as local fitness club access, cleaning services, and grocery delivery.

Certain companies in this space (such as Roost) are unique to one city or area and focus on inspiring architectural design, while others have honed in on offering nationwide bookings.

roost

Sample Roost listing (via Roost ).

So, how do you pitch this to business travelers and the companies who employ them?

With your apartment rental, you're offering an advantage over a hotel by giving them a place that includes more amenities than a standard hotel room and may be less expensive than renting a hotel room for weeks. You're offering an advantage over an apartment by not requiring travelers to sign a 12-month lease. And, you're offering an advantage over Airbnb by offering a space that's all their own, rather than invading someone else's home.

This model makes your apartments more attractive to international visitors who often require flexible check-in times and need more services than an individual listing a room on Airbnb can provide.

You won't be able to compete with the hotel industry in areas like hosting local events and trade shows, but you can compete for event attendees and vendors.

As Airbnb continues to grow and reach independent travelers or families, extended stay apartment companies are uniquely positioned to serve a niche audience of traveler. An increasing number of travelers (both business and otherwise) want to eat healthier meals or prefer to cook for themselves due to dietary restrictions or food sensitivity / allergy concerns.

Your apartment hotel makes everything from coffee brewing to having a “home" office space easier.

As you explore entering the apartment hotel space, keep these three key takeaways in mind:

There is space for you. If you're a property manager, pull what you can from Airbnb and hotels as you model your apartment hotel business. Your target market is looking for consistency, hospitality, and comfort.

If you're an individual short-term apartment renter, use Airbnb to get in front of customers and pitch your unique value proposition. When you craft your apartment listing, focus on young business travelers and offer a significant discount for extended stays of seven days or more.

If you're in the hotel space, think about how you could adapt this strategy for your hotel. Consider how to create spaces that don't feel like traditional hotel rooms, which often lack warmth. While it may not be feasible to create a full apartment space in each room, insert simple comforts such as an in-room coffee corner offering locally roasted coffee or a bookshelf with a few paperback offerings and a Bluetooth speaker for your guest's smartphone.

What's your advice for getting started with an apartment rental business?

If you're in the short-term apartment rental business, we want to hear from you!

How did you get started, and what tips do you have for people who are just starting out or looking to improve the way they're running things? Have you used any hotel management software that you've found particularly helpful? Are there common pitfalls to avoid?

Let us know in the comments below!

Was this article helpful?

About the author.

Jeremiah Rizzo profile picture

Jeremiah runs GrowThat Marketing Co., and is passionate about helping businesses grow, more effectively tell their story, and figure out how to get from where they are, to where they want to be. When he's not working, he enjoys music, craft beer, and spending time with family & friends.

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Writing A Residential Rental Property Business Plan

May 27, 2019

Writing A Rental Property Business Plan by Cordon Real Estate

The business plan format we’ll discuss includes five sections:  Property, Market, Goals and Objectives, Management and Financial (see Appendix A for an outline). Let’s take a brief look at each of these sections.

Rental Property Business Plan Section 1:  Property

Describing the property is the first step to determining how it should be managed and estimating its potential for return on investment (ROI).  Noting the property’s type, features and location provides a basis for comparison to other properties in the market to determine its competitive position . This section may seem elementary, but it is vitally important to establishing the property’s realistic market potential and an appropriate management approach.

Rental Property Business Plan Section 2:  Market

The Market section identifies the managed property’s market and how our property compares with competing properties.  This information supports decisions regarding rent levels, marketing strategies and long term positioning of the property within the market.  A Market Rent Analysis  (MRA) should being included to provide comparisons to direct competitors (similar properties) and indirect competitors (other types of properties that potential tenants might prefer if the managed property is not competitive in terms of price, location and/or amenities).

The Market section identifies the target market (preferred tenants) for vacancy advertising and strategies for reaching that market effectively.  Understanding the needs of the target market also supports decisions regarding the potential ROI of future property upgrades and some management procedures (e.g. whether to offer online rent payments).

Rental Property Business Plan Section 3:  Goals and Objectives

In simple terms, goals are a measurable what and objectives are the reason why .  A business plan could have several dozen goals, or perhaps just a few, depending on the property, its market and how it will be managed.  But each goal should have at least one objective.

Let’s look at a simple example of a goal and its objective:

“Goal:  $29,000 or higher net operating income. Objective:  Meet or exceed ROI compared to other available investments.”

Let’s say we have a more specific reason for earning a minimum ROI and a 2 nd objective that is dependent on the first:

“Goal 1A:  $39,000 or higher net operating income.  Objective:  Achieve minimum acceptable ROI.”

“Goal 1B:  Increase balance of reserve fund from $90,000 to $100,000.  Objective:  Increase investment safety from unexpected expenses.”

We might also have a goal of repositioning our property in the market:

“Goal:  Remodel to add new master suite. Objective:  Increase the property’s income potential.”

Some owners and managers prefer to develop objectives first, and then formulate goals that support achievement of those objectives.  Here’s an example:

“Objective:  Improve property to increase gross rental income.  Goal:  Install new kitchen stove, refrigerator and dishwasher before renewing current tenant lease.”

The important factor in each of these goals is that they are measurable, either with a numerical value or by answering a yes or no question.  The corresponding objective should represent a strategic improvement to either the property or its performance as an investment.

Rental Property Business Plan Section 4:  Management

A business plan should not be confused with a manager’s Standard Operating Procedures (SOP, see Note 1).  A plan is a list of tasks, while procedures describe how those tasks should be done.  The Management section will identify recurring and non-recurring tasks and who will perform them.  These include leasing, tenant care, property care, and improvements.

For example, Section 4.B, Inspections, could include the following:

“Full exterior/interior inspections will be conducted semi-annually and per the Management SOP.”

What does the Management SOP say about inspections?  That depends on the manager’s standard practices.  Most commonly, the SOP will stipulate the types of inspections that will be performed in the usual course of managing a property, such as weekly drive-by exterior inspections.  The SOP may also describe inspections to be performed under special circumstances, such as a tenant complaint about a specific problem, complaints from neighbors, notification of a nuisance on the property by law enforcement, suspicion of illegal activity on the property, suspicion of abuse on the property, or habitually late rent payments (see Note 2).

If there is a plan to make capital improvements, the Management section is a good place to describe them.  There should, however, be a separate Project Plan for each improvement that gets into the details of what is to be done.

A Property Management Schedule , either in list form or graphic (e.g. Ganntt chart ), should be used to identify and track progress of all recurring and non-recurring management activities.

Business Plan Master Schedule

Rental Property Business Plan Section 5:  Financial

Financial plans can be either simple, such as a single page spreadsheet, or consist of hundreds of pages that include detailed descriptions of each income, expense or financing item.  For most single unit or small multi-unit owners and managers, a spreadsheet reflecting an Operating Budget like the example below should suffice (see Note 3).

Residential Rental Property Business Plan Operating Budget

Rental Property Business Plan:  Tracking Performance

Tracking performance against the business plan is the ultimate purpose for having it.  The primary tracking tools are the Management Schedule and the Operating Budget, which we created in the Management and Financial sections.  Establish regular reviews (monthly, quarterly, etc.) and write a brief analysis of your performance to the plan – even if you are the only person who will read it.  Your analysis is feedback that should prompt you to take action in response to changing market conditions.

Rental Property Business Plan:  A Few Final Words

The business plan we’ve been discussing is applicable to a property or small group of properties, typically condos, single family homes, or small multi-family complexes.   As with all plans and procedures, the format and content of the document should be tailored to your specific needs.  In most instances, rental property profit or loss is just one part of an owner’s total financial picture.  When this is the case, the rental property business plan should be incorporated into a broader company or family financial plan.

If you’re an active investor, you may find that drafting a business plan for a potential investment target provides a great analysis tool. To get a good start, you might want to order our Business Plan Services to help get your first plan organized.

Hope you found this review of the residential rental property business plan helpful.  For answers to your questions or for help with California real estate investing, sales and property management, please use Contact Us .

  • Most professional property managers have written Standard Operating Procedures (SOPs) that they either apply globally to all properties under their management or adapt to each property individually. It is common for managers to either reference their existing SOP or attach an SOP tailored to a client’s property to a property management contract.
  • We offer “ Problem Tenant Services ” that include inspections when special circumstances warrant them.
  • Financial plans and the bookkeeping system used to track financial performance should support the information requirements of your accountant and tax adviser. Consult with these professionals when drafting your operating budget.

Appendix A:  Residential Rental Property Business Plan Outline

  • Demographics
  • Target Market
  • Market Rent Analysis
  • Goals and Objectives
  • Inspections
  • Maintenance and Repairs
  • Capital Improvements
  • Operating Budget
  • Capital Budget

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Rental Properties Business Plan Template

Written by Dave Lavinsky

Rental Properties Business Plan

Rental Property Business Plan

Over the past 20+ years, we have helped over 10,000 entrepreneurs and business owners create business plans to start and grow their rental property business. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through a rental property business plan template step-by-step so you can create your plan today.

Download our Ultimate Business Plan Template here >

What is a Rental Properties Business Plan?

A business plan provides a snapshot of your rental property business as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Business Plan for a Rental Properties Business

If you’re looking to purchase a rental property, multiple rental properties, or add to your existing rental properties business, you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your rental property business in order to improve your chances of success. Your rental property business plan is a living document that should be updated annually as your company grows and changes.

Sources of Funding for Rental Property Companies

With regards to funding, the main sources of funding for rental properties are personal savings, credit cards, mortgages, and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to confirm that your financials are reasonable. But they will want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business.

The second most common form of funding for a rental property is angel investors. Angel investors are wealthy individuals who will write you a check. They will either take equity in return for their funding, or, like a bank, they will give you a loan. Venture capitalists will not fund a rental property company. They might consider funding a rental property company with a national presence, but never an individual location. This is because most venture capitalists are looking for millions of dollars in return when they make an investment, and an individual location could never achieve such results.

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How to write a business plan for a rental property company.

Your business plan should include 10 sections as follows:

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of rental property you are operating and the status; for example, are you a startup, or do you have a portfolio of existing rental properties that you would like to add to?

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the rental properties industry. Discuss the type of rental property you are offering. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.  

Company Analysis

In your company analysis, you will detail the type of rental properties you are offering.

For example, you might offer the following options:

  • Single family homes – This type of rental property is often owned by a single individual, rather than a company, who acts as both landlord and property manager.
  • Multi-family properties – These types of properties can be subcategorized by the number of units per site. Buildings with 2 – 4 units are the most common (17.5%), while multistory apartment complexes with more than 50 units represent the next-largest, at 12.6% of the industry.
  • Short-Term Rental properties – These are fully furnished properties that are rented for a short period of time – usually on a weekly basis for vacation purposes.

In addition to explaining the type of rental property you operate, the Company Analysis section of your business plan needs to provide background on the business.

Include answers to question such as:

  • When and why did you start the business?
  • What milestones have you achieved to date? Milestones could include occupancy goals you’ve reached, number of property acquisitions, etc.
  • Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the rental properties industry.

While this may seem unnecessary, it serves multiple purposes.

First, researching the rental property industry educates you. It helps you understand the market in which you are operating.

Secondly, market research can improve your strategy, particularly if your research identifies market trends.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your rental property business plan:

  • How big is the rental properties industry (in dollars)?
  • Is the market declining or increasing?
  • Who are the key competitors in the market?
  • Who are the key suppliers in the market?
  • What trends are affecting the industry?
  • What is the industry’s growth forecast over the next 5 – 10 years?
  • What is the relevant market size? That is, how big is the potential market for your rental property. You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population or tourist arrivals.

Customer Analysis

The customer analysis section of your rental property business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: households, tourists, etc.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of rental property you offer. Clearly, vacationers would want different amenities and services, and would respond to different marketing promotions than long-term tenants.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations and income levels of the customers you seek to serve.

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.  

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Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other rental property companies.

Indirect competitors are other options customers may use that aren’t direct competitors. This includes the housing market, or hotels. You need to mention such competition to show you understand that not everyone who needs housing or accommodation will seek out a rental property.

With regards to direct competition, you want to detail the other rental properties with which you compete. Most likely, your direct competitors will be rental properties in the vicinity.

rental property competition

For each such competitor, provide an overview of their businesses and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as:

  • What types of customers do they serve?
  • What lease lengths or amenities do they offer?
  • What is their pricing (premium, low, etc.)?
  • What are they good at?
  • What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. And don’t be afraid to ask your competitors’ customers what they like most and least about them.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

  • Will you provide superior properties?
  • Will you provide services that your competitors don’t offer?
  • Will you make it easier or faster for customers to book the property or submit a lease application?
  • Will you provide better customer service?
  • Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.  

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For a rental property business plan, your marketing plan should include the following:

Product : in the product section you should reiterate the type of rental property business that you documented in your Company Analysis. Then, detail the specific options you will be offering. For example, in addition to long-term tenancy, are you offering month-to-month, or short-term rental?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the properties and term options you offer and their prices.

Place : Place refers to the location of your rental property. Document your location and mention how the location will impact your success. For example, is your rental property located in a tourist destination, or in an urban area, etc. Discuss how your location might draw customer interest.

Promotions : the final part of your rental property marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

  • Advertising in local papers and magazines
  • Reaching out to local websites
  • Social media marketing
  • Local radio advertising

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your rental property business, such as customer service, maintenance, processing applications, etc.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect 100% occupancy, or when you hope to reach $X in sales. It could also be when you expect to acquire a new property.  

Management Team

To demonstrate your rental property business’ ability to succeed as a business, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company.

Ideally you and/or your team members have direct experience in rental property management. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in real estate, and/or successfully running small businesses.  

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement

An income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

sales growth

In developing your income statement, you need to devise assumptions. For example, will you have 1 rental unit or 10? And will revenue grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets

Balance sheets show your assets and liabilities. While balance sheets can include much information, try to simplify them to the key items you need to know about. For instance, if you spend $200,000 on purchasing and renovating your rental property, this will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $200,000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement

business costs

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a rental property business:

  • Location build-out including design fees, construction, etc.
  • Cost of equipment like computers, software, etc.
  • Payroll or salaries paid to staff
  • Business insurance
  • Taxes and permits
  • Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your property blueprint or map.  

Putting together a business plan for your rental properties company is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will really understand the rental property industry, your competition and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful rental properties business.

Rental Properties Business Plan FAQs

What is the easiest way to complete my rental properties business plan.

Growthink's Ultimate Business Plan Template  allows you to quickly and easily complete your Rental Properties Business Plan.

What is the Goal of a Business Plan's Executive Summary?

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of rental property business you are operating and the status; for example, are you a startup, do you have a rental properties business that you would like to grow, or are you operating multiple rental property businesses.

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How to Write a Serviced Apartment Complex Business Plan [Sample Template]

Are you about starting a serviced apartment complex? If YES, here is a complete sample serviced apartment complex business plan template & feasibility report you can use for FREE . Okay, so we have considered all the requirements for starting a serviced apartment complex. We also took it further by analyzing and drafting a sample serviced apartment complex marketing plan template backed up by actionable guerrilla marketing ideas for serviced apartment complex. So let’s proceed to the business planning section .

Why Start a Serviced Apartment Complex Business?

We all know that the post-recession housing industry in the early 21st century saw a shift away from home ownership to home renting, allowing a straight increase to the apartment-rental niche of the industry. Many people don’t know that buying apartments and renting them can arrive as solid opportunities for real estate investment businesses, since apartments attract tenants in both good times and bad.

It is very important to understand and be conversant with how to start a business of buying apartments and renting them. The first step in venturing into this business is to research and understand the business and how it works.

It is very important that you consider using the Limited Liability Company (LLC) form of organization so that you may gain a measure of financial protection from the business’s debts. It is advisable that you understand that starting your business as an LLC or a private corporation can guarantee the management control afforded by the sole proprietorship form of organization while protecting you from being held personally. He will be in charge of multiple mortgages in the worst-case scenario during the cause of your business.

You may want to thoroughly go through the business plan below to give you a good insight on how to run your business.

A Serviced Apartment Complex Business Plan Template

1. industry overview.

It is known fact that Serviced apartment businesses are responding creatively to the increasing demand for, and undersupply of short-term rented accommodation in some parts of the world. It is also known that the demand from businesses wanting short-term accommodation – particularly serviced apartments – for overseas assignees has soared in recent years and shows no sign of abating.

It was analysed that within the past seven years, the number of serviced apartments has grown by 80 per cent and now totals more than 750,000 properties worldwide, some 61 per cent of them in the US and 17 per cent in Europe.

The trend of the Serviced apartment industry looks set to continue, with the number of apartments raising by as much as 18.2 per cent between 2014 and 2015. Also the fact that demand exceeds supply puts upward pressure on occupancy levels. Showing the reason why three-quarters of global operators report a year-on-year increase. Given these high occupancy rates, it is no surprise that more hotels are moving into the market.

It is also important to note that the industry is showing a growing trend for ventures to locate serviced apartments and hotels on the same site, producing savings during development and operation. While short-term assignments are forecast to grow to more than a fifth of all international relocations in the three years to 2019, long-term assignments are expected to fall from 52 per cent to 45 per cent over the same period. Also the availability of short-term rental accommodation is not meeting demand in many markets, such as Asia.

2. Executive Summary

Liberty World LLC is a new Serviced Apartment Complex Business established by Felix Cruise and Agatha Melvin for the sole purpose of buying and owing income producing real estate. We at liberty World LLC understand that we were established to fill the void in the local Auckland, New York rental housing market by giving clean, well cared for rental homes to well qualified tenants or patrons.

We believe that neither the homes nor our prospective tenants are chosen on a careless basis, but instead on purposeful, planned and methodical basis. Our property selection process at Liberty World LLC will be rigorous and based on long term investment standards and tenants will be personally analysed.

We at Liberty World LLC believes that the key to successful property management is to be entirely committed for the long term in both our property and tenant selection process, and careful business endeavour.

We at Liberty World LLC plan to focus our main efforts on purchasing and developing existing properties. We believe that once we buy the property, each unit will be hard wired with Internet access, state-of-the-art amenities will be installed, and safety measures will be put in place making sure that of a standard and safe environment.

We also believe that our course of action will be first and foremost be pursued as a way to efficiently utilize capital and build a reputation within the community.

We believe that Liberty World LLC will be led Felix Cruise and Agatha Melvin. Felix has a bachelor’s degree in Economics and received his MBA from the University of Oregon. After his academic endeavours, Felix went to work for one of the largest property management companies in the area. After nine years with StableLive Inc. Felix attained the position of Vice President of Operations. We were meant to understand that it was during his time at Stable Live Inc.

He gained substantial industry insight and experience. Agatha on her own brings different set of skills and experience to Liberty World LLC, coming from a customer service background. It was a very papillary information that even before the young age of 18, the intelligent Agatha had already completed her undergraduate degree and went to work for Vodafone.

After four years at Vodafone, Agatha was promoted to the Director of Customer Service for the North America aspect of the Vodafone. In this position she was able to manage Vodafone; a million plus person customer service department. This experience provided Agatha with incredible customer attention skills that she will leverage at Liberty World LLC.

3. Our Products and Services

We at Liberty World LLC plan to provide clean, quality homes in the Auckland growing markets to well qualified tenants and business patrons. We at Liberty World LLC also have plans to purchase additional quality income producing properties huge enough to generate, passive income streams. Our primary source of revenue at Liberty World LLC is rental income. Supplemental income will include:

  • Forfeited Deposits
  • Bounced Check fees (NSF)
  • Late charges
  • Damage and Cleaning Charges
  • Application fees
  • Pet Charges
  • Lease Termination charges

4. Our Mission and Vision Statement

  • Our vision at Liberty World LLC is building a business that will become the premier regional real estate investment firm that will acquire apartment complexes and rent properties profitably.
  • Our mission at Liberty World LLC is to offer state-of-the-art living conditions reflective of the rapid advancements in technology and a growing need for quality housing. We at Liberty World LLC are very much dedicated to provide a hassle free living environment in which our tenants can enjoy all of the benefits of safe, attractive, and inviting units.

Our Business Structure

It is very important to note that both Felix Cruise and Agatha Melvin will own and manage Liberty World LLC. Felix will perform routine maintenance requirements and repairs. Agatha will manage the daily bookkeeping requirements. Agatha will then pass on payments to vendors such as trash service and recycling service, and forward the required information to the company accountant for preparation of the annual income taxes.

Felix will also take care the day to day maintenance of the rental unit, and he will always replace air filters monthly, inspect the grounds, and make notations of the overall physical condition of the property. The tenant will be put on notice for example if the yard needs to be mowed or weeds appear to be an issue. We at Liberty World LLC believe that the tenant will have enough time to the notice and will be fined daily until the issue has been resolved.

We at Liberty World LLC know that the success of our business depends on an organized division of responsibilities in order to run an efficient, diversified enterprise. Just we must have start above, the main decisions and Responsibilities in the company will be divided between the two top partners. They will focus on maintaining high quality and a cohesive business entity. Here are the workforce we hope to start with:

Chief Executive Officer

Project Manager

  • Company’s Lawyer / Secretary

Admin and HR Manager

Head of Construction

  • Head of Assets Management
  • Head of Acquisition and Disposition

Business Developer

  • Sales and Marketing Firm
  • Front Desk Officer
  • Roles and Responsibilities

5. Job Roles and Responsibilities

  • He will be in charge of providing direction for the business
  • Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
  • He will be in charge of the day to day running of the business
  • He will be in charge of handling high profile clients and deals
  • He will be in charge of fixing prices and signing business deals
  • He will be in charge of signing checks and documents on behalf of the company
  • Evaluates the success of the organization
  • Reports to the board
  • He will be in charge of the planning, management and coordinating all projects on behalf of the company
  • Supervises projects
  • Verify compliance during project executions
  • Provides advice on the management of projects
  • He will be in charge of carrying out risk assessment
  • Uses IT systems and software to keep track of people and progress of ongoing projects
  • He will be in charge of overseeing the accounting, costing and billing of every project
  • Represents the organization’s interest at various stakeholders meetings
  • Verify that project desired result is achieved, the most efficient resources are utilized and different interests involved are satisfied.

Company’s Lawyer

  • He will be in charge of drawing up contracts and other legal documents for the company
  • Consults and handle all corporate legal processes (e.g. intellectual property, mergers & acquisitions, financial / securities offerings, compliance issues, transactions, agreements, lawsuits and patents et al)
  • Develops company policy and position on legal issues
  • Researches, anticipates and guards company against legal risks
  • Represents company in legal proceedings (administrative boards, court trials et al)
  • Plays a part in business deals negotiation and take minutes of meetings
  • He will be in charge of analysing legal documents on behalf of the company
  • Prepares annual reports for the company
  • He will be in charge of overseeing the smooth running of HR and administrative tasks for the organization
  • Defines job positions for recruitment and managing interviewing process
  • Carries out staff induction for new team members
  • He will be in charge of training, evaluation and assessment of employees
  • He will be in charge of arranging travel, meetings and appointments
  • Takes care the smooth running of the daily office activities.

Head, Acquisitions and Dispositions

  • Manages overall acquisitions and dispositions
  • Identifies and analyses acquisition opportunities; negotiates acquisitions.
  • He will be in charge of identifying opportunities to acquire properties, possibly within a designated geographic region.
  • Assists in the sourcing and acquisition of property for development; conducts market research; contacts brokers and owners about property acquisition opportunities; assists in negotiations with sellers and other parties.
  • Identifies and analyses disposition opportunities; negotiates dispositions.
  • He will be in charge of identifying opportunities to dispose of properties, possibly within a designated geographic region.
  • Assists in the disposition of property; conducts market research to determine the value of properties; contacts brokers and potential buyers; assists in structuring sales transactions and negotiations with buyers

Head of Asset Management

  • Takes care the company’s portfolio of real estate assets (which are owned and managed) through acquisitions, dispositions, and day‐to‐day operations, including management of revenue and expense items; works to maximize the portfolio’s performance.
  • Provides strategic oversight of existing and potential real estate assets within a designated geographic area.
  • Manages business plans and budgets for properties.
  • Reviews the condition and maintenance of assigned properties; manages their bookkeeping and cash flow accounting; handles rent reconciliation; prepares property financial reports and annual budget forecasts.
  • Establishes and enforces company’s engineering and construction standards
  • Verify that construction work meets or exceeds standards within a designated geographic area.
  • Enforces the construction standards; Verify that construction work meets or exceeds standards within cost estimates; monitors quality of work in progress; supervises regional construction heads.
  • Verify that construction work in a particular product line, such as office buildings, meets or exceeds standards within cost estimates; provides technical input on the feasibility of proposed projects; monitors quality of construction work
  • Provides overall direction on assigned construction projects; reviews and makes recommendations on planning and design of projects; negotiates contracts or participates in contract negotiations; monitors day‐to‐day progress and activities on project construction sites.
  • Assistant project manager with construction project management, on‐site monitoring, and contract negotiations
  • Coordinates construction of tenant space in assigned facilities.
  • Supervises construction to ensure that it meets the owner’s expectations
  • Reviews plans, estimates costs, obtains bids, inspects and approves completed project.
  • Identifies, prioritizes, and reaches out to new partners, and business opportunities et al
  • Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of development projects.
  • He will be in charge of supervising implementation, advocate for the customer’s need s, and communicate with clients
  • Finds and qualifies land for development based on company’s land requirements; maintains a land search database; initiates discussions with property owners about the possible sale of property
  • Develops, executes and evaluates new plans for expanding increase sales
  • Documents all customer contact and information
  • Represents the company in strategic meetings
  • Help increase sales and growth for the company

Sales and Marketing Officer

  • Lists the property for sale to the public
  • Markets space; finds tenants; participates in lease negotiations.
  • Provides the seller with a real property condition disclosure (if required by law) and other necessary forms.
  • Prepares necessary papers describing the property for advertising, pamphlets, open houses, etc.
  • Holds an open house to show the property.
  • Serves as a contact available to answer any questions about the property and schedule showing appointments.
  • Verify that buyers are pre-screened and financially qualified to buy the property. (Sellers should be aware that the underwriter for any real estate mortgage loan is the final say.)
  • Negotiates price on behalf of the sellers.
  • Acts as a fiduciary for the seller, which may include preparing a standard real estate purchase contract.
  • He will be in charge of preparing financial reports, budgets, and financial statements for the organization
  • Provides managers with financial analyses, development budgets, and accounting reports; analyses financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
  • He will be in charge of financial forecasting and risks analysis.
  • Performs cash management, general ledger accounting, and financial reporting for one or more properties.
  • He will be in charge of developing and managing financial systems and policies
  • He will be in charge of administering payrolls
  • Verify compliance with taxation legislation
  • Handles all financial transactions for the company
  • Serves as internal auditor for the company

Front Desk / Customer’s Service Officer

  • Receives Visitors / clients on behalf of the organization
  • Receives parcels / documents for the company
  • Handles enquiries via e-mail and phone calls for the organization
  • Distributes mails in the organization
  • Handles any other duties as assigned my the line manager

6. SWOT Analysis

It is very important to explain that SWOT stands for strengths, weaknesses, opportunities and threats. A SWOT analysis is an aspect of strategic planning that discussion these four elements as they relate to Liberty World LLC business proceedings. Outlined below is a well researched SWOT Analysis for Liberty World LLC:

  • The fact that our facility and all or rental properties will be located in a growing neighbourhood with easy access to neighbourhood schools, shopping and restaurants. Located less than 5 minutes from I-65.
  • Liberty World LLC has an approved tenant in place with a security deposit. The tenant has excellent credit and payment history. The patron is known by Liberty World LLC and works as a teacher at the same school as Agatha Melvin
  • Upgrades to the property will be made by a reputable contractor with a 10 year history with the owners of Liberty World LLC. Also the founders of Liberty World LLC will paint the property themselves which will further reduce expenses.
  • We at Liberty World LLC will come out of pocket in excess of $82,000 toward the house purchase and capital improvements resulting in a low, loan to value (LTV) ratio of 50%.
  • The founders of Liberty World LLC have ‘day jobs’ and thus have additional income sources and savings to draw from to support business operations.
  • As New entrants into the Serviced apartment industry, Liberty World LLC has limited experience owning and managing investment income properties.

Opportunities

  • We all know that Auckland has low vacancy levels at 5% compared to the national average of 7.9%.
  • Our property is located in a strong growing community and the fastest growing city in the state.
  • Liberty World LLC has an opportunity to participate in a $2.4 million local real estate rental
  • We all know that Investment real estate is economically tied – changes in unemployment, rent spikes and changes in the economy could adversely impact demand for rental units.
  • Any Declination in the local neighbourhood could impact attractiveness of rents
  • Cost overruns in the construction budget and failure to complete upgrades in time could impact our cash flow at Liberty World LLC

7. MARKET ANALYSIS

  • Market Trends

We at Liberty World LLC believe that our two prong approach to real estate will allow our business to grow successfully in the rapidly changing real estate market. We also hope that our business strategy will allow us at Liberty World LLC to offset the risks from each business unit so that there is a diversified balance in our real estate portfolio.

This is especially important as the business uses leverage to finance the acquisition of its properties. This industry is constantly evolving and leaving many inflexible companies stagnant. One of the major trends is the need to adapt to technological advancements as well as maintaining the overall appearance and condition of the complexes.

Also we have noticed that with the demand for serviced apartments growing exponentially, an interesting phenomenon is becoming more and more prevalent in our industry, which has caught on since the success of the TAS Alliance and the other ‘global’ hybrids – businesses that operate their own units under the same name as their agency.

We believe that this is not new; it was how the original global programmes were won for the past 15 years. But as we all know, being an agent is not easy, and its challenges should never be underestimated. It is also important to note that Europe was the second-largest global region for serviced apartments, although the relative maturity of individual country markets varied considerably.

8. Our Target Market

We at Liberty World LLC hope to build and operate among several different investment and operating units, which is why it is nearly impossible or hard to characterize any specific tenant that will occupy the our apartment complex property. But we plan to enact strict tenant quality and credit review procedures to make sure that the revenues will not be interrupted by tenant default at Liberty World LLC.

Our competitive advantage

We at Liberty World LLC understand that the real estate is effectually one of the most free market oriented businesses in the country, competition cannot be accurately categorized. But we know that there will be a sizable amount of competition from both single owner investment firms to large construction companies that are looking to ripe from the unusually high real estate prices throughout the New York metropolitan area.

We at Liberty World LLC understand that there are very few apartment units that offer the same level of quality and technological amenities as Liberty World LLC properties, but we believe that we possess high regard for customer service; something that is not very common in this industry.

We at Liberty World LLC believe that it is important that our customer feels he/she is being treated with the utmost care and urgency. We will makes sure that all our staff and personnel go through a training program that teaches many of the skills needed for successful client relations and customer service.

9. SALES AND MARKETING STRATEGY

  • Sources of Income

It is very crucial to note that the direct finance and purchase of apartment complex properties is our main business at Liberty World LLC. We believe that residential real estate will provide a continuous stream of rental income that we at Liberty World LLC will use for reinvestment and profit stability for our business. We have without delay sourced a 20 unit apartment complex that will be initial property acquired as a starting point.

We at Liberty World LLC plan to develop a complex economic Pricing Strategy that will determine the fair market rate of a property based on its capitalization rate in conjunction with the market values of residential property. Residential real estate is the least risky form of real estate investing because the service offered is a necessity.

Our main source of income at Liberty World LLC is acquiring apartment complex properties with the sole purpose of renting the properties to the general public. Liberty World LLC plan to generate profits from both the ongoing rental income. While generating capital appreciation from the long term holding of these properties. We hope that now the real estate market has hit come to its bottom, that the market will have a future growth rate of 5% to 6% per year.

10. Sales Forecast

We will like it to be known that the founders of Liberty World LLC will personally lease their properties and do not need to pay incentives to sales agents, and just like sales agents, the founders of Liberty World LLC are motivated to lease properties quickly- after all vacant properties do not generate revenue! Although that we at Liberty World LLC are motivated to get tenants in quickly they will not ‘rush’ at the expense of sacrificing quality.

We believe that if we at Liberty World LLC is unable to find a perspective tenant in a reasonable amount of time (approximately 30 days) then the cost of doing business are the advertising costs associated with placing classified ads with the local newspaper and Craigslist.

We at Liberty World LLC expect a gradual raise in the total number of units over the next year. We believe that as time goes on; the monthly per-unit rental price will slowly ascend, joined by the reduction in cost over time, producing an increased per-unit profit.

We believe that from our opening in January to June, we expect that all units will be completely rented out. In the summer months we expect fewer tenants, so we have planned on a rent lowering process to entice renters to stay. Also, we will only rent on yearly leases to make sure that all rented units remain filled year round.

With the estimated profits from the previous months the annex will be completed in September, adding 14 more units. Listed below is the summary of our sales projections:

  • First Year -: $150,000
  • Second Year -: $980,000
  • Third Year -: $3,000,000
  • Marketing Strategy and Sales strategy

We at Liberty World LLC understand perfectly that marketing in a highly competitive housing industry rests on the recognition of excellence, as well as a point of difference to display our units in an individualized light. We at Liberty World LLC plan to develop and provide a living environment of unmatched proportion. Our astounding service starts with the commitment to our prospective satisfaction and fulfilling their demands.

Our commitment to quality and comfort includes safety and 24-hour customer service. The aspect of our living developments that differentiate Liberty World LLC from all other real estate companies is our focus on giving and implementing the most advanced technological innovations on the market for our tenants throughout our business and operation. We plan to use the following strategies to market our business:

  • Introduce our business by sending introductory letters alongside our brochure to parents / household and key stake holders in Auckland
  • Print out fliers and business cards and strategically drop them in religious centres, libraries and public facilities.
  • Use friends and family to spread word about our company
  • Post information about our nursery school on bulletin boards in places like churches, maternity clinics, parks, libraries, and local coffee shops et al
  • Place a small or classified advertisement in the newspaper, or local publication about our nursery school
  • Leverage on referral networks such as agencies that will help match parents with toddlers under school age with our nursery school
  • Join relevant association or body that will enable you network and meet others in same industry.
  • Advertising online by using an advertising platform such as Google AdWords, that will allow us place text advertisements alongside on websites with related contents, and along results from search engines.
  • Advertise our pre – school in relevant educational magazines, newspapers, TV stations, and radio station.
  • Attend relevant educational expos, seminars, and business fairs et al
  • Engage direct marketing approach
  • Encourage word of mouth marketing from loyal and satisfied tenants

11. Publicity and Advertising Strategy

We at Liberty World LLC hope to focus on providing high-quality living in convenient locations with a wide customer base. We particularly understand that we need to remain at the upper echelon in the quality range when compared to competitors in the industry.

We also understand that we can only do this by organizing and implementing a sound publicity and advertising plan that will assume responsibility for the functionality and appearance of all our properties at Liberty World LLC. We plan to make use of the following strategies:

  • Place adverts on both print (community based newspapers and magazines) and electronic media platforms
  • Sponsor relevant community based events / programs
  • Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, YouTube, Google + et al to promote our brand
  • Install our Bill Boards on strategic locations all around Auckland
  • Engage in road show from time to time in targeted neighbourhoods
  • Distribute our fliers and handbills in target areas
  • Contact corporate organizations by calling them up and informing them of our services, and the advantage we over the others.
  • Passing general information via our social media handles like twitter, Facebook, Google hangouts etc.
  • Ensure that all our staff members wear our branded shirts and all our vehicles are well branded with our company’s’ logo et al.

12. Our Pricing Strategy

Our pricing at Liberty World LLC will be at the top of what the market will bear. We believe that we are competing with large firms who have similar complexes. Our prices will be competitive with these larger firms while maintaining the high level of quality and expert management. It is very important to state Cleary that Liberty World LLC will utilize Competition Based Pricing – in which prices are based on the market.

We believe that Liberty World LLC thorough due diligence process will never buy the highest priced property or the lowest priced for that matter. Our Prices vary by unit from $440 to $1,200 a month. We plan to make sure we follow market pricing trends in order to maintain a competitive advantage in the huge industry.

  • Payment Options

We all at Liberty World LLC after our extensive research and thorough discussion understand efficiently that different customers prefer different payment options as it suits them but at different times and ways. We plan to make sure that we provide them with payment options that will make their transactions less stressful and very open.

Listed below are the payment options we at Liberty World LLC plan to make available to our customers;

  • Payment via bank transfer
  • Payment via online bank transfer
  • Payment via check
  • Payment via bank draft
  • Payment via POS

We have also chosen to partner with a known bank in the united states in order to give our customers the best they can ever get in the nursery school industry of the United States.

13. Startup Expenditure (Budget)

  • The Total Fee for incorporating the Business in Auckland: $750.
  • The budget for Liability insurance, permits and license: $25,000
  • The Amount needed to acquire a suitable Office facility with enough space in Auckland for 6 months (Re – Construction of the facility inclusive): $50,000.
  • The Cost for equipping the office (computers, printers, fax machines, furniture, telephones, filing cabins, safety gadgets and electronics et al): $15,000
  • Starting inventory for Liberty World LLC – $500,000
  • The Cost of Launching our official Website: $600
  • Additional Expenditure (Business cards, Signage, Adverts and Promotions et al): $10,000

From our detailed analysis above, and after considering everything possible and legal, we need approximately Six hundred and ten dollars ($610,000) to start up Liberty World LLC.

Generating Funding / Start-up Capital for Liberty World LLC

Felix Cruise and Agatha Melvin, the founders of Liberty World LLC have been interested in locating a means to supplement their income. When Agatha’s mother passed away earlier this year, she received approximately $300,000 in inheritance and she decided to use this windfall to purchase and manage investment income properties.

Together with Felix Cruise who’s savings was enough, they decided to continue education classes at their local community college and decided upon the subject property for their first purchase. They own the business solely and for now hope to raise and run the business themselves which is why the way of raising fund is subjected to just these few ways:

  • Raising part of the start – up capital from personal savings
  • Raising part of the start – up capital from family members and friends (soft loans and gifts et al)
  • Raising funds by renting out properties before business opening

14. Sustainability and Expansion Strategy

Our most important marketing strategy at Liberty World LLC is customer word of mouth. We believe that the only way to truly know the quality of our units is through experience; hence we must maintain the highest level of customer satisfaction.

We believe that rewards will be given to clients or customers that refer new clientele to Liberty World LLC. Liberty World LLC believes that the high level of quality we at Liberty World LLC will provide can attract a strong demand for our units.

We at Liberty World LLC plan to make use of early move-in bonus program. We plan to make sure that any individual that signs their lease before June 15th will receive a free month as well as two parking spaces. We believe that this will encourage people to try and beat the rush of people who move in later. We also believe that it will give the appearance of increased demand.

We believe that for people who desire high-quality living with all the technological amenities available, only we are Liberty World LLC real estate properties will be able to serve their needs and desires at an affordable price. Unlike most other property management companies, we at Liberty World LLC are very committed to guaranteeing customers full satisfaction, with 24-hour on-staff service, live answering service, and a website that takes care all complaints instantly.

We believe that sales in our business will be based upon providing customers with a living concept fitting of their needs. We hope to be in touch with the needs and desires of our prospective patrons in order to best attract a consistent flow of incoming residents in the industry.

Our sale program at Liberty World LLC will include sales awards for length of lease agreements, maintaining a full capacity status, and customer service awards for those who best exemplify Liberty World LLC commitment to customers.

We at Liberty World LLC hope to award existing customers for referring new customers to the company. We at Liberty World LLC depend on our alliance with Manny Construction to develop our housing units, as well as Leslie Architectural firm to assist in the layout and design of our units.

Checklist/Milestone

  • Business Name Availability Check: Completed
  • Business Incorporation: Completed
  • Opening of Corporate Bank Accounts various banks in the United States: Completed
  • Opening Online Payment Platforms: Completed
  • Application and Obtaining Tax Payer’s ID: In Progress
  • Application for business license and permit: Completed
  • Purchase of All form of Insurance for the Business: Completed
  • Conducting feasibility studies: Completed
  • Leasing, renovating and equipping our facility: Completed
  • Generating part of the start – up capital from the founder: Completed
  • Applications for Loan from our Bankers: In Progress
  • Writing of Business Plan: Completed
  • Drafting of Employee’s Handbook: Completed
  • Drafting of Contract Documents: In Progress
  • Design of The Company’s Logo: Completed
  • Graphic Designs and Printing of Packaging Marketing / Promotional Materials: Completed
  • Recruitment of employees: In Progress
  • Purchase of the Needed software applications, furniture, office equipment, electronic appliances and facility facelift: In progress
  • Creating Official Website for the Company: In Progress
  • Creating Awareness for the business (Business PR): In Progress
  • Health and Safety and Fire Safety Arrangement: In Progress
  • Establishing business relationship with banks, financial lending institutions, vendors and key players in the industry: In Progress

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short let apartment business plan

How to Write a Property Management Business Plan (Free Template)

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If you’re looking to start a property management business, you’ve come to the right place. The success of property management companies—or any companies, for that matter—absolutely depends on first creating a well-researched and thorough business plan .

Luckily, this guide aims to help you do just that. First, we’ll explain what a property management business plan encompasses, why you need one, and tips for going about it the right way. Then, we’ll walk you through the recommended business plan outline step-by-step and share details of what to include in each section.

Finally, we’ll send you off with a free template you can download and update with your business’s own information. Creating a business plan was never so easy!

Let’s dive in.

Don’t see the form to download our free property management business plan template? Click here .

What is a property management business plan?

A property management business plan is a document that summarizes your property management business: its current operations, goals for the future, strategies for achieving those goals, and other supporting details.

While you’ll want to create your business plan before launching your businesses, it’s not a one-and-done document. Instead, you should update it yearly and after major company and industry changes.

Why do you need a property management company business plan?

Whether you’re looking to start a new property management company or grow your existing one, you’re probably eager to get started. But while it can feel productive to hit the ground running, a business plan is crucial to drive your strategy and decision-making . It will serve as a roadmap you can refer back to as you get started and grow your business.

Moreover, business plans are also crucial as tools to help sell your property management agency to potential partners, investors, and banks . There’s no point in asking for their support if you can’t show you know what you’re doing, and business plans are one of the best ways to do that.

Finally, beyond mere financial gains, a thorough property management business plan enables you to measure your success accurately and pinpoint areas for improvement . It empowers you to zero in on critical indicators like your budget, local market insights, and expansion opportunities.

short let apartment business plan

How do you write a property management business plan?

Do your research first.

It’s easy to spot the differences between a well-researched business plan and one that was written haphazardly. And those differences will be just as easy to mark in the results your business sees once it’s up and running.

Tailor it to your type of property management business

Chances are, you’re going to start your business plan from a standard template. There’s nothing wrong with that. In fact, it’s recommended, and we provide a free property management business plan template at the end of this article, if you’re still looking for one.

However, as you fill in your information, be sure to tailor your plan to your specific business. For example, what type of properties does your business manage? Common types of property management include:

  • Residential rental property management , including both single-family and multifamily residences
  • HOA property management , which typically involves working directly with homeowners’ associations
  • Commercial property management , including office, retail, and industrial buildings
  • Vacation rental property management , involving managing vacation rentals such as Airbnbs for their owners

Remember your goals

You might wonder whether you really need to include this much detail in your business plan, but remember what you’re hoping to achieve. And we don’t just mean a successful property management agency, but the specific things you’ll use your business plan for.

For example, if you’re hoping to find a partner for your business, your prospects will certainly appreciate a high level of detail in your operations plan. Similarly, potential investors will want to see solid financials.

Use a property management business plan template

Finally, don’t make it harder for yourself than you have to! You’re already going to have to do a significant amount of research, calculations, and brainstorming. Make it easier for yourself by starting with a template you can input specifics to, like the one pictured below:

Free property management business plan template

Don’t have a template already? Scroll to the bottom of the article to download ours!

What is the outline of a property management plan?

Business plans, whether for property management or other industries, tend to follow this standard format:

Executive summary

Company overview, market analysis, marketing plan, operations plan, management team, financial plan, growth opportunities.

Keep reading for more information on what to include in each section. Or scroll to the bottom of the page to download our business plan template for property management and get started.

What to include in a business plan for property management

Your business plan should begin with an executive summary. This section serves as an introduction to both your business plan and your business , and should include information such as:

  • The type of property management you plan to do
  • How far along your business is
  • Your target market
  • Your strategy for achieving these goals

Depending on how thorough you want to be, you could even include a brief overview of every section of your business plan. Your goal should be to give a snapshot of your business that compels your readers—whether they be potential partners, investors, or banks—to finish reading your plan.

Pro tip: Because your executive summary needs to sum up your overall business plan, it’s often easiest to write it last. That way, you’ll have all the details ironed out and won’t forget to include anything.

In this section, you’ll give an overview and analysis of your property management company itself.

To start, explain how your company got started and which of the property management niches we explained above you fit into. You’ll also want to share your legal business structure (for example, sole proprietorship, LLC, C corporation, or S corporation).

The majority of this section, however, should be devoted to your competitive differentiators. What core competencies are you bringing to the market?

short let apartment business plan

A market analysis isn’t only an important addition to your business plan. It’s also absolutely essential that you understand your market inside and out before you even consider launching a property management agency.

To be as thorough as possible, make sure that your market analysis includes specific analyses of your industry, target customers, and competitors.

Industry analysis

Provide an overview of your specific niche of the property management industry. Include as much detail as you can to help you become an expert in your industry, such as:

  • Market size (in dollars)
  • History of the industry
  • Prospected growth

Customer analysis

Who are your target customers? Start with your property management niche, and then get even more specific:

  • Residential rental property management → Will you target single-family or multifamily residences? Apartment buildings or individual homes? Affordable housing or high-end residences?
  • HOA property management → Do you have specific HOAs in mind?
  • Commercial property management → Will you manage office, retail, or industrial buildings?
  • Vacation rental property management → Do you want to work with a specific type of vacation rental property or owner?

Be sure to include your target customers’ specific needs, goals, and any other information you can find to build a robust profile. The more detailed you can be, the easier it will be to target them with your services!

Competitive analysis

This is where you analyze your competitors, both direct and indirect:

  • Your direct competitors include other property management companies in the same niche as you. These companies will likely be located nearby as well.
  • Your indirect competitors include other options your customers have outside of property management agencies. This might include property owners who decide to manage their properties themselves, in-house managers, and even automated tools that claim to take the place of property managers.

After identifying the competition, you’ll want to provide additional information about your direct competitors. Who are their target customers? What services do they offer, and how much do they charge?

short let apartment business plan

Gather as much information as you can, and then perform a SWOT (strengths, weakness, opportunities, and threats) analysis to identify potential competitive advantages. Your goal is to determine how you’ll outperform your competitors—whether via superior or additional services, lower prices, greater efficiency, or something else.

Remember: If you can’t identify any clear competitive advantages, your customers won’t be able to, either.

So, you have superior property management services at competitive rates. But how do you plan on getting in front of your target customers?

This is where your marketing plan comes in. Think about what marketing channels you’ll use, prioritizing those which will best reach your target customers. Consider both online and offline marketing, including the following options:

  • Business cards
  • Advertising in local newspapers and relevant magazines
  • SEO marketing
  • Email marketing
  • Social media marketing
  • Paid advertising

Creating your business plan has forced you to set some specific goals. How do you plan on meeting them?

This is exactly what your operations plan sets out to cover, with details on both short- and long-term processes.

short let apartment business plan

Your short-term processes will include everything involved in the day-to-day running of your property management business . Again, these tasks will vary drastically depending on your property management niche. However, the following questions are a good starting point:

  • Who will be in charge of running the business?
  • Do you need to hire any additional staff? If so, how many people and for which roles?
  • How will you structure your team?
  • What are your service standards?
  • Which manuals will you need to develop?
  • What property management software will you use?

Once you’ve defined your daily operations, take a step back and think long-term. At any point in your business’s trajectory, do you plan to:

  • Hire additional employees?
  • Reach a certain sales figure?
  • Grow your portfolio?
  • Expand to a new location?

Having these long-term goals documented will not only show potential partners and investors that you’re thinking about the future. It will also give you something to refer back to in order to measure your progress.

Your property management business will only be as strong as the team leading it. So, once you’ve assembled the dream team, you’ll want to highlight its strengths in your business plan, paying specific attention to each member’s background, skills, and relevant experience.

If no one on your management team has property management or real estate experience, or your team is lacking in any way, it might be worthwhile to put together an advisory board. This board consists of a handful of mentors who have the experience necessary to guide your business in the right direction (and reassure any potential investors).

And now for everyone’s favorite part: the financial plan.

Specifically, your financial plan should consist of a five-year financial statement. The first year of your financial statement should include monthly and quarterly projections, with the remaining years including annual figures.

short let apartment business plan

What goes in a financial statement? Let’s break it down:

  • Profit and loss statement: Also referred to as an income statement, a profit and loss statement subtracts your costs from your revenue to find your profit. As you can imagine, you’re going to be making a lot of calculated assumptions at this point. Try to be as accurate as possible when predicting your costs and revenue. Otherwise, your profit and loss statement won’t paint a very accurate picture.
  • Balance sheet: A balance sheet details your business’s assets (what you own) and liabilities (what you owe) in order to provide a snapshot of its finances. Your assets might include office space or software solutions, whereas liabilities would include any loans you’ve taken out to start your business.
  • Cash flow statement: A cash flow statement shows how changes in your income and balance sheet affect your cash flow—and your ability to operate in the short- and long-term. Its goal is to show how much money you need to run your business so that you don’t run out of cash.

If you’re just getting started, it may feel too soon to consider growth opportunities. But thinking about your business’s long-term goals and plans is essential to set yourself up for success. After all, you don’t only want to succeed now. You want to make sure you have what’s necessary to succeed for years to come.

On that note, analyze the property management and real estate market in your area to identify growth opportunities for your business over the next five to 10 years, such as:

  • Upgrades to your tech stack
  • Strategic partnerships
  • Expansion plans
  • Opportunities to take advantage of new market trends

If you have any supporting documentation that could strengthen your business plan, such as buyer personas for your target customers or more complete financial projections, feel free to attach them in the appendix. That way, the additional information is there for anyone who wants to see it, but it doesn’t clutter up your business plan.

Property management business plan example

Curious about what a business plan for property management looks like? We’re including a property management business plan sample (the company overview, specifically) below to give you an idea:

Property management business plan example

Want a customizable version? Scroll to the bottom of the article to download our free template!

Download our free property management business plan template

Ready to get started? We’re here to help!

Download our free template below and simply fill in your own information. Our straightforward guide includes all the details you need to cover before starting your new business.

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Shortlet rise in Nigeria

The Rise Of The Short-let Business In Nigeria

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Though they have been in existence in Nigeria since 2011, the not so popular short let apartment leveraged the COVID-19 lockdown, a period when most hotels were out of business and were forced to close their doors to occupants, to record breakthroughs.

As the name implies, short-let describes furnished self-contained apartments that are rented for short periods, usually by the month as opposed to annual rentals in the unfurnished apartment rental market.

Short let apartments are firing shots at hotels as the big-wigs in Nigeria’s hospitality industry are losing market share to the smaller short stay ventures.

Not many people predicted that an industry as acute as the apartment and hospitality would become as economically fruitful and profound as it is now. A niche which has been carved for people who are willing to take up the challenge in its stride and run with it; it’s produced results that industry leads never anticipated.

The COVID-19 pandemic which resulted to a long closure of many establishments across the world did not topple the solid foundation of the Short let World. Rather, it improved the short lets business in Nigeria.

Low cost of the home-like short let apartment, the fear of hotel crowd and high chances of virus exposure, ability to choose the apartment of choice are top reasons short-stay apartment saw a boom in 2020, and is projected to maintain the same momentum in 2021, as compiled from BusinessDay survey.

Estimated at hundreds of millions of naira, Nigeria’s short let market is having a slice of the hospitality business in terms of the volume and value of transactions it is taking from the conventional hotels.

While data from Statista put the average occupancy rate of Nigeria hotels at 47.5 percent in March 2021, a survey by BusinessDay across three Nigeria’s busiest cities shows the average occupancy rate for short let apartments increased to 76.3 percent in March from 54.6 percent reported three years ago. Analysts believe short let holds investment opportunity for strategic investors.

Before the COVId-19 induced growth, short-let apartments in Nigeria were already gaining grounds as the owners of the hub for short let and the biggest in the world, Airbnb ranked Nigeria in 2019 as one of the fastest-growing markets globally for Airbnb.

Described as the most affordable option for long month stays. They are seen as an alternative to hotels. Some of the property operators permit pets, just like some people would ordinarily allow in their homes.

According to Tunde Balogun, CEO of Rent Small-Small, the supply of short let properties in Nigeria has grown to a stage that has surpassed demand. The many offerings in the short-let business must have stirred up competition and as a result influenced the relatively lower price charged by the operators as against the conventional hotel price.

While hotel remains the primary provider of hospitality services in Nigeria, the following are the reasons why short let is becoming a strong competition to the hospitality industry.

1.Cheaper alternative:

Accommodation and the right event venues are considered some of the most expensive items when either traveling or organizing an event. It also serve as a better and cheaper alternative to hotel accommodation, so you can enjoy the service of a hotel, in a residential environment and pay far less than a hotel. Short let apartments offer what industry players describe as “affordable quality” when it comes to accommodation. The affordable luxury nature of short let apartments is making the venture to become an alternative for hotels. According to data from Nigeria Property Centre, the average price of flats short let in Lagos is N65,000 per day. This is compared to the average of N100,000 or more charged per day by hotels for a similar apartment that falls within the three or four-star ratings.

2. A win-win for tenants and landlords:

While some landlords are directly reaping from the short let industry, others are enjoying early rent payment from their tenants who put out their spare rooms up for shot let. People go on vacations for an extended period leaving their properties vacant. These empty flats stay unused and bring them no added benefits. Renting out the building for a few months would make an extra source of income, at no extra cost. According to industry analysts, more Nigerians are expected to join their peers and list properties for short let and it would consequently lead to lower prices that will be enjoyed by occupants.

3.Complete Peace of Mind for the Homeowners and Tenants:

Short let is hassle-free for the homeowners, and it gives them complete peace of mind. A team of cleaners prepare the property for the tenants’ arrival (fresh linen and towels, wardrobe and fridge space). This continues if it is a serviced apartment. If it is not, the apartment is cleaned again when the tenants leave. And in the meantime, you’re getting someone to keep an eye on your house when you’re not there.

4.It is needed for flexible business travel:

Travel has changed. People are traveling more, and not just for leisure, employees have become used to flexible business travel with International companies looking to share skills and experience across the globe. When travelling for leisure people are looking to immerse themselves in the culture of the country, wanting to discover the best places no one knows about and when travelling for business, people want space and home-from-home facilities. Everybody wants to feel at home, whether on a business travel or for leisure. Let them have it, while you make more money.

5. Higher value in appreciation:

A short-let rental apartment obviously has a higher value appreciation since the rental value can be used as resources for other enterprises in a short period of time while turnover increases.

The Bottom line

Companies offering short-term lets have worked to make the process as simple as possible, taking care of the whole booking and payment process with just a few clicks. You also have your very own local host to tap for knowledge on the area so you can find all the best places that aren’t generally in the tour guides on the website. It’s a truly personal way to see a city.

Of course, high-end serviced apartments which also benefit from the attentive service you would expect from a top hotel are available for short lets. Each one-bedroom apartment oozes contemporary design with luxury finishes including cinema-style projector screen, wall mounted speakers, and fluffy bathrobes etc. you may never want to go home.

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short let apartment business plan

How to start and operate an apartment rental business

The United States apartment rental industry is booming! The market size of this specific type has grown 1% per year on average between 2017 and 2022. By 2023, it’s projected that revenue will reach $229 billion- which means there are plenty more opportunities for those looking to get into the rental property business or buy their first investment property unit as well!!

So, if you’re looking for a new business idea , consider starting an apartment rental business. This is a great opportunity to enter the housing market, and there are several things you need to do to get started. This article will discuss the basics of starting and operating an apartment rental business. We’ll also cover important topics such as licensing and insurance. So if you’re ready to get started, keep reading!

Before buying or leasing a property, it’s important to do your due diligence. This will help you map out the important steps you need to take to get your business up and running. It will also give you an idea of what expenses you’ll need to cover and how much revenue you can expect to generate.

  • Understand what you’re getting into- The first step is to understand the ins and outs of the apartment rental industry. This includes learning about the cap rate, NOI (net operating income), and other key financial concepts that will be important when making investment decisions.
  • Research the local market and find out what people are looking for in an apartment.
  • It’s also important to inspect the property thoroughly before making any decisions. This includes checking for potential damage, such as water leaks or mold.
  • It’s also a good idea to have a professional appraiser inspect the property to determine its value. This will help you set a fair price for rent and avoid overpaying for a property.
  • When you are expanding your business, you might need to find suitable office space. This can be challenging, especially if you’re on a tight budget. But it’s important to have a dedicated space for your business, even if it’s just a small office or studio apartment.
  • You’ll also need to factor in mortgage payments if you plan to buy a property. And if you’re renting, you’ll need to budget for utilities and property taxes .
  • Finally, you’ll need to set aside money for marketing and advertising. This is important to get the word out about your business and attract potential customers.

A business plan covering all of these aspects will help you get started on the right foot.

Decide if you want to be a property manager or an owner

One of the first things you need to decide when starting an apartment rental business is whether you want to be a property manager or an owner. Each option has pros and cons, so it’s important to weigh your options carefully before making a decision.

  • If you decide to manage your rental property yourself, you will be responsible for finding and screening tenants, collecting rent, handling maintenance and repair issues, and dealing with problem tenants. This can be a lot of work, but it can also be very rewarding because you will save the money that a manager can charge you for these tasks.
  • If you decide to be just the owner, you need to hire a property management company to take care of all operating tasks. You have to dedicate a portion of your monthly income to the managing company, but this also means you would have a lot of time to spend on market research, buying more rental units, and expanding your business.

So, which option is right for you? Of course, only you can decide that. But, whichever option you choose, there are some things you need to keep in mind to be successful.

Establish a good relationship with your local mortgage lender

As an apartment rental business owner, you’ll need to establish a good relationship with your local mortgage lender. This is important because you’ll need financing for your rental properties. A good relationship with your lender will help you get the best interest rates and terms for your loans.

It’s also important to have a good relationship with your lender because you’ll need to be able to refinance your properties when necessary. For example, if you’re trying to buy a new property but don’t have enough cash, you may need to refinance one of your existing properties to get the cash you need.

Get to know your local real estate market.

short let apartment business plan

As a real estate investor, getting to know your local real estate market is important. This will help you find the right properties to purchase. In addition, you’ll need to know about things like median rental prices, vacancy rates, and other factors that affect the demand for rentals in your area.

You can learn about your local real estate market by reading articles, talking to other landlords and property managers, and attending local real estate events. In addition, a trusted real estate agent can give you the upper hand as you start to look for properties.

Register your business

You need to register your business with the state. This is typically done through the Secretary of State’s office. You will need to fill out a form and pay a filing fee. The form will ask for basic information about your business, such as the business name, address, and contact information. You will also need to provide a description of the business.

After your business is registered, you will need to get a business license.

Get a residential license.

In addition to registering your business with the state, you will also need to obtain a business license from the city or county where your business is located. The process for obtaining a business license varies from one location to another, but it typically involves filling out an application and paying a fee.

If you plan to have apartments in more than one city or county, you will need to obtain a business license for each one.

Check with your local zoning laws.

Before renting out apartments, you must ensure that doing so is allowed in your area. Zoning laws vary from location to location, and some areas do not allow businesses to operate in residential areas.

If you’re unsure whether or not you are allowed to rent out apartments in your area, you can check with your local zoning office. They will be able to tell you what the laws are and whether or not you need to obtain a special permit to do business.

Get insurance

Another important thing to do when you start an apartment rental business is to get insurance . This will protect you in case something happens to your property or if one of your tenants gets hurt while on the premises.

There are a few different types of insurance you can get for your business, so you’ll need to talk to an insurance agent to figure out which kind is right for you.

Find the right property.

Of course, you will also need to find a property you can rent. There are a few different ways to go about this. You can either buy an already existing apartment or convert single-family homes into apartment complexes.

If you decide to buy an existing apartment building, you will need to ensure that it is up to code and meets all the necessary safety requirements.

You will also need to ensure that the building is in a good location and reasonably priced. It’s fine to buy apartments in big rental buildings, but you don’t want to compete with corporate housing complexes.

If you decide to convert a residential property into an apartment complex, you will need to make sure that the property is zoned for commercial property. You will also need the necessary permits and approval from the city or county.

Market your business

Once you have everything set up, you will need to market your business. There are a few different ways to do this. You can put up signs in the area, hand out flyers, or take out ads in the local newspapers. You can also list your business in online directories or on classified websites.

A professional approach to a good marketing strategy is by knowing your market. Do your research to see who are your potential customers.

Are you more interested in long-term tenants with fewer challenges, or would you like to attract short-term renters willing to pay more like business travelers?

Negotiate and sign leases with tenants

The first step in starting your own apartment rental business is to find tenants. You’ll need to negotiate and sign leases with them, which will outline the terms of their rental agreement. Be sure to review the lease carefully before signing it, as it will be binding on both parties.

short let apartment business plan

If you already have a tenant, it’s always better to negotiate a rate increase with your tenants before looking for new ones. This is because it’s easier and cheaper than finding a replacement tenant while also avoiding the high cost of turnover that comes from having many empty apartments or rooms on your property at any given time.

You can use a few tricks to get your tenants into negotiating and signing new leases. First, make sure the rent is fair for both parties. So it doesn’t matter if you’re renewing or starting with someone new; chances are that once they’ve seen what kind of place this truly was in terms of location and amenities, then negotiations will start happening on behalf of all involved! You should also remember not only how important good communication is between oneself as well other involved parties such as cleaners/handlers etc., but especially during talks surrounding any sort of agreement like an increase from $500-$550 per month ($10 extra), because sometimes these little things add up quickly if not kept in mind throughout the entirety of the conversation!

short let apartment business plan

Maintain the property and handle repairs/maintenance as needed

When you start and operate an apartment rental business, you need to maintain the property and handle repairs/maintenance as needed. This includes regularly scheduled cleaning and upkeep, as well as responding to tenant requests for repairs promptly. You also need to be prepared for larger-scale projects like repainting the exterior or repairing the roof, as well as any emergency repairs that may come up. If you need some temporary staging furniture , look for your local staging rental company . This way, you don’t need to buy expensive items that you just need for a short-term tenant.

Having a good relationship with a local maintenance company can be helpful, as they can often provide discounts for regular work. You should also have a budget set aside each month for unexpected repairs. By being proactive about maintaining your property, you can avoid costly surprises down the road.

Collect payments and provide customer service

When you own an apartment complex, you are responsible for collecting the rent. This can be done in person, by mail, or online.

But if your place is maintained by a property management company (Or individual manager), you don’t need to be worried about collecting the fees. The company will take payments and deposit them into your account. You can also set up an automatic payment system, where the money is withdrawn from the tenant’s bank account and deposited into yours on a certain day each month.

How to manage your finances and keep track of expenses

Starting an apartment rental business can be a great way to earn extra income, but it’s important to keep track of your cash flow and finances. Here are some tips for managing your finances and keeping track of expenses:

  • Create a budget for your apartment rental business. This will help you track your rental income and expenses to see where your money is going.
  • Keep track of all of your expenses, including rent, utilities, advertising, and repairs. This will help you keep tabs on how much money you’re spending each month.
  • Make sure to set aside money for taxes. You’ll need to pay taxes on your income, so it’s important to save up for this. Talk to your accountant about tax deduction opportunities.
  • Keep track of your tenant’s payments and security deposits. This will help you stay organized and ensure that you’re getting paid on time.
  • Have a separate bank account for your apartment rental business. This will help you keep track of your finances and avoid mixing personal and business expenses.
  • It’s also important to save a portion of your income in an emergency fund in case repairs are needed, you have to evict a tenant, or you are just facing an economic downturn.
  • If you have a large inventory, then property rental management software makes your life easier.

Evict tenants who are not following the lease agreement

If your tenant is not following the terms of their lease agreement, you may need to evict them from your property. The eviction process can be complicated, so it’s important to understand your state’s laws and procedures before taking action. First, talk to your lawyer to know the general rules and explore the best ways to tackle this problem.

If you decide to proceed with an eviction, you’ll need to serve your tenant with a notice of eviction. This notice will state the reason for the eviction and give your tenant a specific amount of time to remedy the issue or move out of the property. If your tenant does not correct the issue or move out within the specified time frame, you can file for eviction with your local court.

Once you’ve filed for an eviction, the court will set a hearing date. At the hearing, both you and your tenant will have the opportunity to present your case. If the judge rules in your favor, they will issue an eviction order. This order will give your tenant a specific amount of time to vacate the property.

If your tenant still does not vacate the property after the eviction order has been issued, you can hire a professional to physically remove them from the premises. This process should only be used as a last resort, as it can be costly and time-consuming.

The eviction process can be complicated, so it’s important to understand your state’s laws and procedures before taking any action.

Legal considerations when running an apartment rental business

As a business owner, it’s important to be aware of the legal considerations when running an apartment rental business. Here are some things to keep in mind:

Zoning laws: Make sure you are familiar with the zoning laws in your area and obtain the proper permits before starting your business.

Fair housing laws: Be familiar with federal, state, and local fair housing laws. This includes understanding what types of discrimination are prohibited.

Lease agreements: Make sure you have well-written agreements that protect both you and your customers. Be clear about expectations, rules, and regulations.

Safety: Take measures to ensure the safety of your tenants. This includes things like maintaining the property in a safe and clean condition, having adequate lighting, and providing security features like deadbolts and security cameras.

Insurance: Make sure you have the proper insurance coverage for your business. This includes liability insurance in case someone is injured on your property.

Always keep yourself updated about new rules and regulations that may affect your business. By doing so, you can avoid any legal problems down the road.

Tips for maintaining a good relationship with your tenants

When you’re a landlord, it’s important to maintain good relationships with your tenants. After all, they are the ones who are renting your units and keeping your business running.

1. Be responsive to their needs.

Tenants want to know that their landlord is responsive to their needs. If they have a problem with their unit, they want to know that you’ll be there to fix it in a timely manner. If you’re not responsive, they will start to feel like they’re not a priority and may look for another place to live.

2. Be fair.

They want to know that they’re being treated fairly. If you’re constantly changing the rules or increasing rent without notice, they will feel like they’re being taken advantage of. As the apartment owner, it’s important to be consistent and transparent with your tenants to maintain a good relationship.

3. Communicate often.

Tenants want to know what’s going on with their rental property. If there are any changes or repairs that need to be made, they should be the first to know. Keeping them in the loop will help them feel like they’re a part of the decision-making process and not just an afterthought.

4. Be understanding.

Tenants are human beings, and things happen. If a tenant is late on a payment or needs to break their lease, try to be understanding. Work with them to find a solution that works for both of you. Showing them that you’re willing to work with them will go a long way in maintaining a good relationship.

5. Be available.

Tenants should be able to reach you when they need to. If you’re constantly unavailable or hard to get ahold of, they will start to feel like you don’t care about their needs. Make sure you’re accessible and easy to reach when someone needs you.

Following these tips will help you maintain a good relationship with your tenants. Remember, happy customers, are crucial to a successful rental business .

Running an apartment rental business can be a great way to earn some passive income and provide housing for people in your community. However, there are a few legal considerations to keep in mind. Be sure to familiarize yourself with zoning laws, fair housing laws, and lease agreements. You should also take measures to ensure the safety of your tenants and have adequate insurance coverage. By following these tips, you can avoid any legal problems and maintain a good relationship with your tenants.

Do you have any other tips for running an apartment rental business? Share your thoughts. Send us a message, and we will try to answer your concerns as soon as possible.

short let apartment business plan

short let apartment business plan

How to start a short-let business in Nigeria [Earn 500k Passive Income]

In this article, I will show how to start a short-let business in Nigeria and earn six figures monthly in passive income.

Short-lets are profitable real estate investments that many Nigerian investors are beginning to explore. Short-lets have recently grown in popularity in Nigeria as real estate investors have become more aware of their profit and benefit. 

The not-so-popular short-term rental apartment business model took advantage of the COVID-19 lockdown when most hotels were out of business and were forced to close their doors.

In the wake of the lockdown, people became more aware of being in crowded places. These properties became the norm instead of paying high hotel fees since short-let apartments are usually furnished.

So, how can you take advantage of this booming business model in 2022?

Let’s dive right in.

What are short-let apartments?

A short-let apartment is a furnished home rented out for brief periods. It may be rented out from a few weeks to a few months. Bills are typically included in the rent for short-term rental apartments. 

Any property rented out for a limited time is considered a Short-let apartment. As the name suggests, it is typically released for a brief period, ranging from weeks to months. Self-contained rooms, flats with two or three bedrooms, bungalows, and duplexes might be added.

The short-let apartment, which was created as an alternative to hotels, is now a popular option for housing, especially for visitors, tourists, and travellers to Nigeria.

How profitable is a short-let business in Nigeria?

The short-let business model is a very profitable business to run in Nigeria.

The amount of money one may make from owning a short-let business is limitless; for example, a three-bedroom duplex may bring in as much as N150,000 each day, which is conservative .

As long as your apartment is well furnished and established at a good location, you should be getting patronage and making money consistently.

Here are some benefits of Short-let business:

1. Flexibility :

When renting a short-term flat, you can pick the time to rent, check in, and check out. The property can be rented out for whatever price you like. 

Additionally, you can stay in your apartment or earn income from it while you are away.

You can also set the length of each resident’s stay, thereby managing income and tenancy.

2. Gains from Property Value Increase:

The value of a property can increase dramatically for years even if there are no changes to the property due to changing local demand, which results in a significant gain over time.

3. Effort Equity:

This involves repainting the house, installing new siding, finishing the interior, and performing some simple yard landscaping. It will increase the value of the home without incurring significant financial outlay. In addition to enabling higher rent rates, this will also raise the property’s worth if the investor decides to sell it in the future.

4. Increasing Rental Income:

Making extra money is one of the significant benefits of investing in a short-let business. 

For instance, it’s been reported that short-let apartment owners on Airbnb make an average of more than $900 every month. 

Investing in a short-let business allows you to choose the rate following demand and the season to maximise rental income.

5. Social Advantages:

Investing in a short-let business in Nigeria can introduce you to fascinating individuals and encourage social interaction. As previously said, short-term accommodation typically draws temporary guests on vacation or travelling for business.

When you open a Short-let business, you meet most travellers with whom you can network, connect with other clients, and possibly even make lifelong friends or acquaintances.

How to start a short-let business

Having learned the benefits of starting a short-let business, let’s quickly learn how you can start your own short-let business with ease.

Determine the best location for your short-let business

The very first step in starting a short-let business is getting a good location for the business. 

Cities like Lagos, Abuja, and PortHarcourt are prime cities for setting up a short-let business. However, if you do not reside in those locations, you should choose a location in your place of residence that has an excellent economic drive. This means setting up your business in central and busy areas.

This makes it possible for you to get people to patronage your business quickly compared to less urban areas.

Determine the apartment type

After determining the ideal location for your short-let business, the next step is to determine the type of short-let apartment you want to set up.

You can use a bungalow, duplex, studio apartments, or storey buildings for your short-let business. 

It depends entirely on you and your budget. Setting up a studio apartment for your short-let business will cost less than a duplex.

You can as well set up different apartment types for your short-let business.

Choose your short let business model.

To succeed as a short letter, you need to have your business model dialled in. Let’s run through some of the business models available to you.

Build/buy an apartment for a short-let

You may consider purchasing or building an apartment for a short-let business, which is a great idea.

This is because you have complete control of the business compared to renting an apartment and setting it up for a short-let business.

The drawback here is that it requires enormous capital to start. You need to build the apartment yourself and ensure it’s well furnished.

On the other hand, you can decide to buy a property and use it for your short-let business. It bores down to personal choice.

Rent an apartment and use it for a short let

You might need to consider the legal requirements and implications if you intend to short-term rent out your house.

Short-term rental is classified as less than six months, but many landlords regularly negotiate arrangements for as little as one week.

Short-term rentals will be approached differently than long-term, starting with how they are advertised and ending with the tenant’s expectations.

You can’t expect tenants in short-term rentals to move in with all their furniture or set up the bills in their name when it’s only for a few days or a week. This is why you’ll want to rent your home completely furnished, with all the essentials—including beds, sofas, tables, and white goods—provided in each room.

It must also have a homey appearance, incorporating soft furnishings like pillows, duvets, and additional sets of bed linen, as well as a few household necessities like an ironing board and vacuum cleaner.

Long lease an apartment for a short-let

A long-term rental is a practical approach to generating dependable, positive cash flow.

 It has several advantages, and when you know how to get started, it can provide a more steady source of revenue than short-term rentals.

It is common for a long-term renter to occupy a rental property for an extended period. Depending on the landlord or the property management firm, this could be anywhere from 30 days and six months (or more).

Long-term rentals are available with or without furnishings and can be used for travel, job relocation, or by persons between houses.

A long-term rental might offer its residents immediate relaxation compared to a short-term home. When something unexpected happens, it might fill in the gaps and provide a sense of “home away from home.”

Long-term rentals typically mean less churn, greater consistency, and fewer hassles.

Furnish your apartment

The next step after getting an apartment to short-let is to furnish the apartment. Let’s examine a few ways you can furnish your short-let apartment without breaking the bank.

Furniture is the first and most crucial element to be considered while furnishing an apartment. Analyse the space that needs to be filled before acquiring any furniture. Your goal should be to choose furniture that takes up less room and is more functional. 

The second thing to consider is the potential uses for each room. For instance, a room adjacent to your kitchen would be ideal for a living room or media room.

A bed is one of the essential human needs, and you cannot disregard it! Without it, home or apartment lacks something. However, there are specific techniques to get the most out of your bed.  

It would be reasonable to purchase a convertible bed if your space is limited. Several options on the market provide you with a selection of foldable beds.

The good news is that adequate lighting doesn’t have to be incredibly expensive and can alter the dynamics of a place. What factors should you consider when lighting? Rooms should be well-lit, but you should include dimmers in switches to accommodate various needs.

  • Free Wifi  

The delight of having free Wi-Fi is unparalleled. Giving this joy to those renting the investment property is a huge benefit. It won’t be too expensive, and the public will benefit. These actions guarantee guests will keep renting your holiday home.

Market/publicise your short-let business.

This is the most important aspect of setting up a short-let business. Without patronage, you have no business. To make this post exhaustive, I will show you how to publicize your new short-let business with almost zero naira in advertising. Are you ready?

Jiji

This is an African e-commerce platform that matches shoppers and vendors for free. Jiji has become increasingly popular for real estate marketers.

This means you can also post your apartment on Jiji and get people to reach out to you for rent.

Getting started is easy. Simply create a free account and list your properties under the property category.

You can boost your listings for a small fee to get more reach and visibility.  

Airbnb

The business model of Airbnb is both unique and straightforward. There is no fee for listing your home on the site, which allows you to define the type of lodging you provide and the available days. On each rental, the company earns money by charging fees to both guests and hosts.

Short-term rentals have become increasingly popular because of Airbnb.

A large portion of the back-office work, such as reservations, marketing, tax collection and remittance, and other tasks, are handled by the platform, making it simple for guests to select properties based on their preferences. Start with Airbnb if you haven’t already.

Nigeria property centre

Nigeria property centre

A real estate and property website in Nigeria called Nigeria Property Centre features listings for homes for sale, rent, and lease.

Nigerian Property Centre (NPC) is the country’s top real estate marketplace for buyers, sellers, renters, and agents. NPC makes it simple for tenants and purchasers of real estate like short-let apartments to locate the best online offerings. The site has thousands of visitors per month. Listing your properties on their website can get you, tenants.

PropertyPro

Property pro

PropertyPro.ng is Nigeria’s most popular platform for real estate property centres. By linking consumers with legitimate and verified real estate agents through web-based property rentals and sales platforms, PropertyPro offers one of the most significant property search experiences online and offline. 

PropertyPro.ng provides access to over 60,000 property listings on the Nigerian real estate market for small, medium, and large-scale real estate companies that would like to increase sales and rentals of their properties. These listings include homes, houses, lands, shops, offices, and other commercial buildings.

This site offers an excellent opportunity to get tenants for your short-let business.

Private property

Private property

PrivateProperty.com.ng – another online listing property in Nigeria, will link you with individuals interested in patronising you. Signing up on the platform is easy. Simply create an account and list your properties.

Social media marketing

More than 80% of consumers say that social media, particularly influencer content, significantly impacts their purchasing decisions. As a result, marketers from various industries are advancing social media marketing (SMM) from a single tool to a multifaceted source of marketing intelligence for a growing and influential audience.

You miss out on potential juicy deals if you aren’t using social media platforms to advertise your short-let business.

There are various ways to advertise on social media platforms:

  • Sponsored posts
  • Influencer posts/videos
  • Consistently posting content about your short-let business on your social media pages.

A short-let business is a business model that makes you millions every month if done well.

In this post, I’ve shown you how to start a short-let business. It’s left for you to take action by starting.

So, when you are starting your short-let business, let me know in the comments below.

If you are looking for other alternative means to make passive income, check out this post on ten online businesses you should start in Nigeria .

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Oghenemaga Emmanuel is a certified content marketing specialist, SEO strategist, social media expert, and digital marketing manager for B2B and B2C businesses.

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Thank you for this, but I’ve a question. Will you have to purchase the whole building start this shortlet or rent business as an agent. Or all you do as a rel estate agent is to market this properties for the owner alone just like affiliate marketing? Please I look forward to your answer

Very interesting business venture. My concern is this: if the house has a limited space for parking can one still go ahead to start up the business targeting clients who would not require parking space- big question.

Since there’s no alternative you’ll just have to do it like that

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short let apartment business plan

What Exactly Is A Short Let Apartment?

short let apartment business plan

With the popularity boom caused by the pandemic, folks are beginning to opt for a Short Let Apartment rather than a hotel stay.

To put it plainly, there’s no one definition. It’s more of an umbrella term, with a general definition. Essentially, renting a short-let apartment is becoming more preferable than renting a hotel. Primarily to business professionals and travellers.

What’s The Difference?

We’re so glad you asked, reader! There can be numerous differences, and benefits, depending on who you ask. Many prefer the homelier feel of a short-let apartment. Here, you can cook your own meals, wash your own clothes, and enjoy your own space. They are often decorated to be a home away from home, too. Whereas hotels can feel unfamiliar in comparison. If you’re someone who travels a lot and misses the comfort of home, renting a short-let apartment could soothe some of those woes for you.

short let apartment business plan

What’s Good About Them?

A variety of things, for a variety of different people. Families appreciate them for their close-knit feel. In a hotel, a family holiday may feel quite far apart. Even when you’re supposed to be becoming closer as a family unit! This could occur due to the far-apart feel of the rooms, or the intrusion of strangers in your immediate area. A short-let apartment completely negates this by recreating the vibe of being at home. In one house, all together. No strangers, no staff, just you and your loved ones.

For business professionals, it’s the ease of access. It’s the fact that you can set up a little home whilst you’re away from your own. Being constantly on the move may feel a little uprooting, but with a short-let apartment, it doesn’t have to be. Besides, parking is usually much easier! There is also much more privacy. This is ideal for stays that are a little longer, too, around the six months mark. Hotels are fantastic and can be truly comforting, but six months in one may be too much for those of us who are prone to homesickness.

Not only this; as we adapt to the pandemic, safety is a huge concern. Short-let apartments take away the risk of transmission by minimizing contact with strangers. This is ideal for keeping peace of mind. Not to mention, keeping yourself safe!

How Much Are They?

That all depends on the short-let apartment! Things like location and size come into account. A short-let apartment could cost you anything from £500 a month to upwards of £1000. While saving money, it’s also important to pick the best short-let apartment for you. Not sure how to do that? No problem. We thought ahead and have prepared this handy guide to show you what to look for in this type of accommodation.

This blog post is not intended to constitute legal or financial advice.

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8 Steps To Start a ShortLet Rental in Nigeria

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Hey there, welcome to your ultimate guide on how to start a short-let rental in Nigeria! If you’re looking to venture into the exciting world of short-let real estate, well, we have curated 8 steps to start a short-let rental in Nigeria

Whether you’re an aspiring entrepreneur or a property owner with extra space to spare, this article will walk you through the essential steps that you’ll need to take.

Before we dive right into how to start a short-let business in Nigeria, let’s look at the benefits of venturing into the short-let business. Trust me, you won’t want to miss out on this!

See also: Humans In Property: Running a Short-let Business with Shadel Realtors.

Benefits of Short-Let Business in Nigeria

Increased rental income: making the most of your property.

Imagine this: you own a property, and it’s just sitting there, waiting to be put to good use. Well, with the short-let business, you can turn that property into a money-making machine! Instead of relying on traditional long-term rentals, why not embrace the short-let model? 

By doing so, you’ll be able to rake in higher rental income. Plus, during peak travel seasons, you can charge premium rates, mainly if your property is located in popular tourist hotspots like Lagos, Abuja, or Calabar.

Flexibility and Convenience: Adapting to the Modern Traveller

Let’s talk about convenience, shall we? In today’s fast-paced world, travellers are constantly on the lookout for flexible and hassle-free accommodation options. 

That’s where the beauty of short-let comes in. As a property owner, you can provide travellers with the comforts of a home away from home. 

They can choose the duration of their stay, and you can cater to their needs. It’s a win-win situation! Plus, with short-let, you don’t have to deal with the complexities of long-term leases. It’s all about flexibility and convenience, my friend!

Capitalizing on Tourism: Nigeria’s Growing Travel Industry 

Nigeria is a vibrant country with a booming travel industry. From its bustling cities to its breathtaking natural wonders, tourists from all over the world are flocking to experience the beauty of Nigeria. And guess what? This presents a golden opportunity for short-let entrepreneurs like you! 

By offering comfortable and affordable accommodations, you can tap into this ever-growing expatriate interested in extended stays in shortlet and the nightlife that provides revenue for shortlet. It’s time to make Nigeria their home away from home!

Low Barrier to Entry: Starting Your Business with Ease

Starting a business can be intimidating, but the short-let business in Nigeria offers a low barrier to entry. You don’t need to have a massive fortune or years of experience to get started. 

With the right planning, a welcoming property, and a dash of entrepreneurial spirit, you can hit the ground running. The short-let market is ripe for exploration, and there’s plenty of room for new players to shine. So, don’t be afraid to take that leap of faith and embark on your short-let journey!

Personal Use and Flexibility: Enjoying the Best of Both Worlds

One of the fantastic perks of being a short-let entrepreneur is the ability to use your property for personal purposes whenever you want. 

Let’s say you have a vacation coming up or you simply want to enjoy a weekend getaway. With short-let, you can block off those dates and have your property all to yourself. It’s like having the best of both worlds! You get to earn money when you have guests, and you can enjoy your property whenever it suits your fancy. Now, how cool is that?

Diversifying Your Investment Portfolio: Spreading the Risk

They say you shouldn’t put all your eggs in one basket, and that holds true for investments too. By venturing into the short-let business, you’re diversifying your investment portfolio. Instead of relying solely on one source of income, you’re spreading the risk across multiple revenue streams. It’s a smart move that can safeguard your financial future. So, why not leap and add short-let to your investment portfolio?

Alright, my friend, we’ve explored the incredible benefits of diving into the short-let business in Nigeria. From increased rental income and flexibility to capitalizing on tourism and building connections, there’s no shortage of reasons why you should consider this venture. 

So, what are you waiting for? It’s time to step into the world of short-let and unlock the endless possibilities that await you. Let’s dive right into how to start one. 

Starting a Shortlet Rental In Nigeria

Step 1: research and planning – setting the foundation.

Alright, let’s start with some groundwork. Before you dive headfirst into the short-let business, take the time to do your research. Get to know the market dynamics in Nigeria, explore popular locations, and understand the demand for short-term rentals in those areas. This information will help you make informed decisions as you move forward.

Step 2: Finding the Perfect Property – Location, Location, Location!

Now that you’ve done your homework, it’s time to find the right property. Look for a place that’s not only affordable but also in a desirable location. 

Picture this: a cosy apartment in the heart of Lagos or a charming beachfront cottage in Calabar, Cross River State. Think about the location, amenities, and the kind of guests you want to attract. Whether you’re targeting tourists, business travellers, or locals in need of temporary accommodation, choose a property that suits their needs and preferences.

Consider areas with easy access to transportation, shopping centres, and tourist attractions. Remember, a well-located property increases your chances of attracting guests and keeping them happy.

Step 3: Furnishing and Decorating – Creating a Home Away From Home

Now comes the fun part! Transform your property into a cosy and welcoming space for your guests. Choose furniture that’s comfortable and functional, and don’t forget about those little touches that make a difference. Quality mattresses, fresh linens, stylish decor, and basic kitchen appliances will go a long way in creating a home away from home for your guests.

Step 4: Navigating the Legal and Regulatory Waters – Dotting the I’s and Crossing the T’s

Before you open your doors to guests, it’s essential to familiarize yourself with the legal requirements. Nigerian regulations for short-term rentals may vary, so do your due diligence. 

Check if there are any specific rules or licensing requirements in your city or state. It’s always a good idea to consult with a legal professional or a real estate agent to ensure you’re on the right side of the law.

Make sure you register your business with the Corporate Affairs Commission (CAC) and obtain any necessary permits or licenses, such as the Hotel Occupancy and Restaurant Consumption Law. Safety and security should also be a top priority, so ensure your property meets all the necessary standards.

Step 5: Making Your Presence Known – Marketing and Online Visibility

Now that you have a fabulous short-let rental ready to go, it’s time to spread the word. Embrace the power of the Internet! 

In this digital age, having a strong online presence is crucial for success. Start by creating a user-friendly website for your short let rental. Make sure it’s easy to navigate, provides clear information about your property, and allows guests to book effortlessly. 

But don’t stop there! List your property on popular online travel platforms like PropertyPro.ng, Airbnb, Booking.com, and Vrbo. Optimise your listings with relevant keywords, show off your space with high-quality photographs and craft compelling descriptions that make potential guests go, “Wow, I want to stay there!” we should be on the list too

Leverage the power of social media platforms like Facebook, Instagram, and Twitter. Showcase your property with stunning visuals and engage with potential guests. Collaborate with travel influencers or bloggers who can introduce your rental to their followers. And don’t forget to encourage your satisfied guests to leave positive reviews and testimonials . 

Get started on Propertypro.ng  

Step 6: Set Your Rates to Impress

Pricing your short-let rental is a balancing act. You want to attract guests, but you also want to make a profit. Start by researching the market rates in your area. Consider factors like property size, location, amenities, and seasonal demand. Offering competitive rates will give you an edge and help you fill up those vacant dates on your calendar.

  Step 7: Create an Irresistible Listing

Now it’s time to create a listing that stands out from the crowd. Remember, a picture is worth a thousand words, so invest in high-quality photos that showcase the best features of your property. 

Find a short-let apartment in Lekki  

Write a captivating description that highlights the unique selling points and amenities. Let potential guests imagine themselves lounging by the pool or enjoying a cosy night in. Be honest and accurate in your description to avoid any unpleasant surprises.

Step 8: Deliver Exceptional Guest Experiences

Great guest experiences are the secret sauce of a successful short-let rental. Aim to provide exceptional service from the moment guests inquire about your property to the end of their stay. 

Respond promptly to inquiries, be accommodating to their needs, and keep your property spick and span. Small details like providing toiletries, clear instructions, and local recommendations can make a big difference. 

Remember, happy guests leave glowing reviews, and that’s your golden ticket to attracting more bookings.

Final Thought 

Starting a short-let rental in Nigeria can be a rewarding and profitable venture. By following the steps outlined in this article, you’ll be well-equipped to embark on this exciting journey. 

Remember to find the ideal property, understand the legal requirements, set competitive rates, optimise your online presence, and provide exceptional guest experiences. 

Stay adaptable, keep an eye on industry trends, and continuously strive to improve your guests’ experiences. With dedication and a customer-centric approach, your short-let rental business in Nigeria can thrive.

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How To Start A Shortlet Business in Nigeria and make N100k Every Day in Passive Income..

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I have been thinking of the shortlet market lately. It’s still an untapped segment of the real estate market. My wife and I have been studying that segment of the real estate market since after our wedding in May this year. We experienced it first hand when we were booking accommodation for our wedding guests and discovered it was actually cheaper to use multi-room shortlets than hotels. So we got interested and planned to look into it fully when we fully settle down. We are getting set to acquire our first shortlet apartment for business.

What is Shortlet?

It’s simply a process of acquiring a property on rent or outright purchase with the intention of converting it to shortlets business purposes. You furnish it and then list it on popular platforms such as AirBnB, bookings.com, etc. It’s attractive to tourists visiting the country, newly weds for romantic gateways, house parties by buddies, and just about anyone who wants a home away from home.

It’s similar to what I do with cars. I buy a sedan car like a Toyota Corolla for the purpose of doing Uber. I list it on Uber platform and make money daily in passive or active income.

So in the case of shortlets, you can buy a 2-bedroom flat, furnish it lightly and convert it to shortlets. You can market it directly to your target audience or simply list it on Bookings.com or AirBnB to leverage on their massive traffic.

Depending on the location of the property, the average booking per is 70k-120k. Properties in highbrow areas of Lagos like Ikoyi, VI, Lekki Peninsula go for more premium prices.

So let’s say you buy a 3 bedroom apartment for N25 million. Let’s say you furnish it to taste with N3 million. That’s N28million in total.

Let’s do some maths… If your booking price per day is N100k and you have 70% occupancy rate per week.. That means, in a week, atleast 4 days are fully occupied. That’s N400k per week.

In a month (4 weeks): N1,600,000 In 12 months: N19,200,000 In 18 months: N28,000,000 (break even)

Barring minor repairs and replacements, the rest is pure profit alongside the continuous increase in the value of your property.

Imagine having 3 units of 3-bedroom apartment in your investment portfolio.

And you continue earning for life as long as the property belongs to you.

This is crazy

Why You Should Invest in Shortlets.

Higher in Demand Than Hotels: You can get a 3-bedroom shortlet for 120k which can house up to 10 people but hotels usually have restrictions as to the number of guests in a room; usually not more than 2 persons. In most cases, shortlets can have some amenities such as Netflix, kitchen area and spa at no extra cost, something not usually accustomed to hotels.

So people are more inclined to use shortlets than hotels. Hence the occupancy rate of most shortlets is up to 90% in most busy locations like VI and Lekki.

I have a feeling that developing areas such as Ibeju-Lekki, Abijo all the way to Abraham Adesanya axis of the Island would see a meteoric rise in the shortlet market due to the massive urbanization going on there. The presence of the Dangote refinery, Airport and the increasing migration of people and businesses to that area would give rise to shortlet businesses . So it’s better to tap into that market now before it gets saturated.

How to Tap into The Shortlet Business.

-Find an apartment to buy. There are amazing offers on ground from reputable real estate companies such as the Cedarwood Apartments and Terraces and Bungalows and Fairfield Apartments all going for very affordable prices and are in prime locations with flexible payment plans up to 12 months.

List of very affordable new apartments you can buy and convert to shortlets

  • Cedarwood 1-Bedroom Apartments- N15.5m ( https://pukenaproperties.com/property/cedarwood-luxury-apartments-1-bedroom-solo-apartments )
  • Cedarwood 2-bedroom Apartments- N21.4m ( https://pukenaproperties.com/property/cedarwood-luxury-apartments-clique-apartment-2-bedroom/ )
  • Cedrawood 3-Bedroom Aparments- N35m ( https://pukenaproperties.com/property/cedarwood-luxury-apartments-combo-terrace-3-bedroom-bq/ )
  • Cedarwood Luxury 2- Bedroom Bungalows- N18.9m ( https://pukenaproperties.com/property/2-3-bedroom-cedarwood-luxury-bungalows/ )
  • Cedarwood Luxury 3-Bedroom Bungalows- N22.3m
  • Fairfield Apartments- From 14m – 25m/1-3-bedroom respectively ( https://pukenaproperties.com/property/fairfield-estate-abijo-finished-apartments/ )

-Find a Property Management Company . If you don’t have the time to manage your shortlet business, you can find reputable shortlet managers in Lagos to handle your business for you. Pukena Properties Ltd has a dedicated team of shorlet managers that can manage your business effectively and make sure you have the best returns on your investment.

-Pool funds together and own collectively. This is an idea where a group of investors can pull funds together and buy a property with the intention to use it for shortlet business. Each person earns up to 30% ROI on his investment quarterly for life. The property will be held in trust for the investors and shares can be transferred from one investor to another. This is very easy and cheap to start. If you are interested, kindly reach me for further details.

The shortlet market is getting popular and will soon replace the hotel industry as the preferred option for Nigerians due to it’s affordability, flexibilty and viability.

Jump in now to start your journey!

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Emmanuel Udeagha

How to Promote Your Short-Let Apartment in Nigeria

  • Reading time: 10 mins read
  • Post category: Digital Marketing

Do you have short let apartments for rent in Nigeria? Yes! And you are looking for strategies to promote your shortlet apartments. This article explains how to promote your short-let apartment in Nigeria and get more bookings.

A great short let apartment marketing strategy makes potential guests aware of your apartments and helps you convert them into clients. A proper promotion plan for your short let properties includes offline and online methods. However, your strategy depends on the location, size, and type of accommodation for which you are trying to get bookings.

Table of Contents

Build a Website for Your Short-Let Listings

Your website is your home online; ensure it is very welcoming. Create an online format of the experiences guest would have at your apartment. Employ the services of a professional photo studio to take excellent photos and videos that shine the best light on your home.

In addition to photos and videos, hire a copywriter to create your website text in an inviting tone. You should organize your website with easy navigation from one listing to the other.

The purpose of your website is to display a listing of short let apartments you have available. First, however, you need a landing page your promotional activities see first before your listings. This landing page (like a homepage) contains content made to convince; testimonials, reviews, featured listings, and your contact details. 

Optimize Your Website and Listings for Search Engine

Search Engine Optimization (SEO) is a long-term inbound marketing strategy that results in your website pages appearing when people search for terms related to your business.

SEO work starts when you are building your website. Your copywriter should include keywords people search for in the write-up for your website. Also, your web designer should fill out the meta title and description for every web page and listing.

For Instance, if you have a shortlet apartment for rent in Lekki, think about how people search for this.

Most people will search for ‘shortlet apartment for rent in Lekki.’

When creating your listing, you must add this (shortlet apartment for rent in Lekki) at least once for every 300 words in your web page text . You must also add the exact text to your meta title and description. Then, to be confident you did complete work of it, you can make that keyword a part of your URL.

Like – yourcompanyname.com/shortlet-apartment-for-rent-in-Lekki

This calls the attention of search engines to your listing when potential guests are searching for you and increases your overall ranking.

Add Your Listing to Free Online Directories

Adding your apartment listings to directories online does two things for you;

1. It gets attention and visits your listings for free

2. It helps with SEO improving your search engine ranking

Google My Business (GMB) is the most extensive online directory to list your apartment.

Other examples include; classifieds like Jiji and Olist, property sites like Property Pro NG, and Nigerian Property Center.

To open a GMB account, all you need is a Gmail account. First, create a separate Gmail account for your property, then open a Google My Business Account with this.

Next, fill in the necessary details about your business; your contact address, pictures of your short-let apartments, videos, etc. See every component you add as something that increases your chances of ranking high on search results.

Once your GMB account is complete, reach out to your past guests, send them a link to your GMB listing, and ask them to give you a 5-star review with testimonials. Ask your past clients to type your keywords in their testimonials if possible.

Up Your Networking Game

Many people are involved in running a short let business; furniture suppliers, electrical gadget retailers, plumbing services, facility managers, commercial banks, etc.

Managing your apartment requires a lot of people (or companies) from various industries. Don’t be quiet; let people know why you are working with them. Most of these people have people as well, people they can refer to your listen.

Referrals are a two-way thing; if you help people, you will get help in return. Let your service providers know you need their help to book guests in your apartment. Ask them to share your website listing if they don’t mind.

Build an Audience on Social Media

Imagine a past client telling his friends about your apartment. If he has 5 friends, that’s 5 more people who know about you. If you have 20 clients do the same, that is around 100 people who know about you. While word-of-mouth is the best form of marketing in terms of quality (those friends are most likely to book), it is very limited in quantity.

An audience for your business on social media is like an army of people likely to refer you. If you succeed in entertaining people with your content, they reward you with engagement which translates to more people seeing your content.

While most people want to be entertained, you should not post engaging content for the sake of it. Research content your target audience gravitates towards, and search for the type of discussion that interests them. Create images, carousels or videos that solve challenges they face.

Don’t get carried away posting engaging content and forget to sell your listings. Add call-to-action to your posts telling people to share your listings with their contacts. Make beautiful listing posts that include special discounts for your social media audience.

Apart from content, collaboration helps on social media. Engage with influencers who align with your brand, you can offer them free stays at your short-let apartment for a feature on their pages. Encourage them to take pictures or videos of themselves and friends while hanging out at your apartment. Influencers expose you to more people who visit your profile and follow you or visit your website to check out your listings.

Put Money Into Paid Ads Online

While content marketing on social media and SEO for your website helps you build a business that promotes itself, the results can take a long time.

If you would like to get bookings on your listings as soon as you launch your business, then you need to hire an online paid ads advert. Paid adverts on meta (previously called Facebook) help you target your audience based on factors like;

  • Demographics – age, gender etc.
  • And most importantly, Interests

You can narrow your audience to target only the interests of people likely to book a stay. For instance, you can target your ads to ‘frequent international travellers’ and narrow it to people interested in Airbnb.

Facebook ads targets audience based on interest and you pay based on impressions, the more impressions you get, the more you pay. You also tend to pay more per impression for a narrow audience.

While meta ad campaigns use interest for targeting, Google search ads show to people based on their search terms and you only pay when people click your ads to visit your website.

Google search ads grant you SEO results while you are working on your search optimization. Depending on your ads quality score and how much you bid, your ads can show on top of search results for relevant searches.

This image shows what Google search ads looks like for a search term like 'short let apartment in Ikoyi.'

For example, if you have a short-let apartment in Ikoyi, you want to set up your ads to include that keyword.

Short let apartments in Ikoyi.

Paid online ads are highly measurable, you get metrics for impressions, views, clicks, conversions, etc. This helps you decide if it is working and what needs to be changed as you progress. You can also run tests to find out what type of ad works for your listings.

Need It Done for You?

This article explains how to market your short-let apartment in Nigeria. Most of these things are things you can’t do by yourself, you would need the services of a;

  • Graphics designer for your logo
  • Web designer for a responsive website
  • Search engine specialist for your SEO
  • Social media manager and content creator to publish content
  • Paid ad expert for Google and Facebook ads

This is where I come in, let’s discuss which of these tasks I can take off your plate.

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  22. How To Start And Run A Shortlet Apartment Business In Lagos, Nigeria

    Now, let us delve into the benefits of owning a short let home in Nigeria. Leverage: Short Letting Business offers the Home Owner Control on Taxation and Bank Loans. Investors or Home Owner Could Use the Acquired Property as Collateral to Get Loan for Other Business or Investments. While Still Generating Funds and Also the Inflow and Outflow of ...

  23. How To Start A Shortlet Business in Nigeria and ...

    How to Tap into The Shortlet Business.-Find an apartment to buy. There are amazing offers on ground from reputable real estate companies such as the Cedarwood Apartments and Terraces and Bungalows and Fairfield Apartments all going for very affordable prices and are in prime locations with flexible payment plans up to 12 months.

  24. How to Promote Your Short-Let Apartment in Nigeria

    To open a GMB account, all you need is a Gmail account. First, create a separate Gmail account for your property, then open a Google My Business Account with this. Next, fill in the necessary details about your business; your contact address, pictures of your short-let apartments, videos, etc.