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Band 9 Essay Samples | Advantages and Disadvantages of Online Shopping

by Manjusha Nambiar · Published December 2, 2014 · Updated April 25, 2023

Nowadays online shopping becomes more popular than in-store shopping. Is it a positive or a negative development? Give your reasons and examples.

Now that we can buy just about anything with a few mouse clicks from the comfort of our home, very few people actually feel the need to venture into brick and mortar stores. There is no denying the fact that online shopping has become more popular than in-store shopping. This trend has both positive and negative aspects.

The huge popularity of online shopping can be attributed to the fact that it makes shopping easier. It saves both time and money. Buyers no longer have to drive all the way to shops to buy things. Also, online stores tend to offer attractive prices probably because they have lower overhead costs. This allows them to sell items for deeply discounted prices. This can lead to major cost benefits for shoppers. In addition, online shopping makes it easy to buy things from any part of the world. Even if an item is not available in your country, you can buy it from online stores. Online shopping also allows you to compare prices before hitting the purchase button.

On the flip side, the ease of online shopping has made many people compulsive shoppers. Most of us spend lots of time on the internet every day. And while we are on the internet, we get bombarded with numerous advertisements. For a compulsive shopper, this is a good reason to splurge. The fact that online shopping encourages us to buy things that we do not need or use cannot be denied. This can lead to debts. Also, there are security concerns. When you buy things online, you run a small risk of getting your financial information exploited by hackers. Of course, good anti-virus and anti-malware programs can offer a great deal of protection. But almost every week, we hear about data breaches at major online retailers.

To conclude, online shopping has several advantages and disadvantages. However, the advantages outweigh the disadvantages. Of course, the shopper has to exercise some common sense and keep their device free of malware if they want to enjoy the benefits of online shopping.

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IELTS Writing Task 2: Essay on online shopping/virtual shopping/e-shopping; with planning and model answer

This IELTS Writing Task 2 post is about ‘online shopping and its merits and demerits’ . Here, I’ve discussed the advantages and disadvantages of virtual/online/e-shopping and presented a model answer on this Task 2 question. This model answer can guide you to write an answer to any online shopping related essay.

Let’s have a look at the question we are going to discuss today.

The language of this task 2 question can be different in different exams.

Here’s another example of the same question:

An increasing number of people are buying what they need online.

What are the advantages and disadvantages for both individuals and companies to shopping online?

Nowadays, e-shopping or shopping online has an increasing trend among shoppers. It has both positive and negative sides. First, we need to make a plan for writing on this topic.

Here’s a short plan that may help you.

Planning and organisation:

Here is how I’ve planned the essay with a 4-paragraph structure:

• Introduction: topic + thesis (2 sentences can be sufficient): Introduce the topic – ‘online shopping getting more popular’. Then write a thesis on how you are going to show that there are some positives and negatives of the issue.
• Body paragraph on the reasons behind virtual shopping being so popular: You can write about straightforward ideas e.g. people get more convenience, and availability or choice of products. Give some real-life examples here.
• Body paragraph on the negative sides of online shopping: Again, present some very general ideas e.g. customers get cheated and people become more isolated. Give some real-life examples here too
• Conclusion: restate your ideas Online shopping has both advantages and disadvantages. You can give your personal opinion on how the disadvantages can be reduced.

Now let’s take a look at the model answer.

Model answer: expected band score – 7.5 to 8.0

In recent years, the rate of in-store shopping has plunged due to vast opportunities for buying different products including daily necessaries from hundreds of online stores. This essay will try to demonstrate chances such as convenience and product availability as the reasons behind the popularity of e-shopping whereas it will focus on swindling and isolation as the pitfalls of this issue.

Initially, the prime reason behind the popularity of e-shopping is convenience which can be easily understood from the thousands of virtual shops all over the world. To illustrate, people nowadays are busier than ever because of the fast pace of the world and they want to save as much time as they can for relaxation. Virtual shopping gives this magnificent prospect of time-saving and so people enjoy taking it. Besides, superstores sometimes run out of products in the precise moment when people need them which online shops rarely have this crisis. For instance, I needed a flat-screen monitor a few months ago but my local store had it out of stock. When I peeped into some online stores I found it easily on eBay.

Meanwhile, though shopping on the internet looks very promising, it is not without its setbacks. Many people, mostly the newcomers, regularly complain of getting tricked on virtual shopping and the rate of complaints is increasing at a faster rate. To explain, one of my friends has recently got swindled when he paid in advance for a smartwatch. Additionally, people often become isolated in their rooms through e-shopping which can affect their feelings and behaviour. As an example, a friend of mine started shopping online a couple of years ago even though the nearest superstore was only 500 metres away. His neighbours, nowadays, describe him as an ill-mannered and antisocial person which, needless to say, is the result of being home and becoming isolated from the outer world. 

In brief, virtual shoppers obtain greater benefits if compared to in-store shoppers. Converting such shopping to a stress-free experience, it is turning out to be progressively more convenient. However, as clients may sometimes get deceived and become cut off from the social world, concerned authorities should look into the matter cautiously. (360 words)

Here are some other Task 2 questions which can be answered taking help from the given essay example on online shopping:

• Some people support online shopping because it is convenient, while others argue that shopping on the internet poses threats. Discuss both views and give your opinions.
• Nowadays on-line shopping has become more popular than in-store shopping. Is it a positive or a negative development?
• Nowadays many people go shopping in their free time. Shopping has replaced many other activities that people used to choose as their hobby. What are the reasons for this? Is this a positive or negative development?

If you have written any answer to this question, you can post it in the comment box and we can discuss about it in details. 

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9 thoughts on “ IELTS Writing Task 2: Essay on online shopping/virtual shopping/e-shopping; with planning and model answer ”

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Advantages and Disadvantages of Online Shopping, Essay Example

Pages: 9

Words: 2448

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What are the advantages and disadvantages of online shopping and how to improve electronic stores in the future?

Introduction

In the first wave of e-commerce businesses witnessed new start-ups creating diverse business models and pioneering into new markets. This created a race between the brick and mortar and the new internet .com businesses trying to dominate market presence in the new virtual economy. The wave of optimism, however, did not last long as Companies fought over market share and pondered their survival in this new market. The Second wave of e-commerce has seen an expansion in the sophistication of technology and use of communications.

The major difference between the first and second waves was the sophistication of the internet and communications technology. There has been a shift in the dynamics too as in the second wave we are moving away from transaction based business to more of customer relationship management . The advent of M-Commerce has seen this technology accelerate to the use of mobile hand held devices connecting through an array of wireless networks connected to powerful and sophisticated servers.

E-Commerce can best be defined as computer medium that facilitates online shopping and trading via the internet.  Essentially an electronic means of searching for and purchasing goods online via a computer terminal connected to the internet.

E-Commerce or online retail shopping has revolutionized the way we go about researching and purchasing or household and personal goods.  It is an irreversible trend associated with technological development in a consumer based society.  The question remains on how secure this method is and how invasive it becomes in our private life?

There is a large and diverse literature base that covers the merits and demerits of online and electronic shopping ( e-commerce). A good introduction is provided  in the text ‘E Commerce’ by Mamta Bhusry where all of the basics of the subject are covered including that of computer technology, security, infrastructure and an understanding of the legal requirements in e-commerce. (M.Bhusry, 2005).  There are a number of texts that review online shopping from that of the approach taken by the retailers to that of concerns for the online shopper who is new to this form of trading.  (Esterline, 2006).  The concept of globalization and online shopping has become an important feature. Sites like e-bay mean you can bid for products in different countries and have them despatched direct to your home.  (Dholakia, 2002).  As this is a technology based industry it is difficult to say how the future trends and direction of this business will develop. (Zhou, 2004).

E-Commerce Retail Shopping

Challenges for the e-business – adoption of e-commerce

There are significant challenges that a business must face in the adoption of e-business. We explore some of the Critical Success Factors (CSF’s) that are considered essential for a successful outcome. The CSF’s for the adoption of e-business initiatives span across three main areas: (1) Strategic Factors (2) Structural Factors and (3) Management Oriented Factors.  The table below illustrates the type of CSF’s that need to be managed (Dubelaar, 2005).

A study carried out by Chris Dubelarr of Bond University stated that the main issues related to that of leadership qualities, ineffective solutions design and operational impediments. (Dubelaar, 2005).  A number of research studies have been carried out on the importance of determining the CSF’s for B2C applications, one survey concluded that the most important considerations are that of  quick response times on products and services, flexibility and enhanced customer services.   (Jamil & Ahmad, 2009). Business transformation ( Change Management) is a vital component that must be supported by the Executive team and as such they need to be well informed and knowledgeable in B2C applications.  In 2007 a Norwegian Research team carried out an empirical research study looking at the CSF’s collected from a sample base of 339 Small-Medium Enterprise (SME’s) businesses in Europe. (Eikebrokk, 2007).

Advantages of online shopping

There are a number of distinct advantages in conducting online shopping. Some of these are enumerated as follows:

• Convenience – You can shop from the comfort of your own home and browse through a selection of different stores as opposed to going down a shopping mall.
• Cost – You often get better price deals shopping over the internet as the stores do not carry the overheads of a conventional shop in the mall.
• Variety – You often get more variety on the internet and the ability to customize your purchase to exact needs.
• Price Comparison – The ability to research your product over a number of stores and compare prices in order to obtain the best deal.
• No crowds or busy malls – Avoid the stress from crowds and busy shopping malls
• Sending Gifts – Quick and easy method to send gifts throughout the world e.g. Interflora
• Discreet Purchases – Allow purchase of discreet goods to avoid embarrassment in shopping stores e.g. condoms, sexy lingerie etc.(Anamika, 2012)

Disadvantages of online shopping

• Some of the negative attributes to online shopping are enumerated as follows:
• Security – Your personal details and credit card details are not always secure and this can result in potential hacking or misuse of your private information
• Tactile – You cannot touch and feel the goods or inspect them like in the mall or store
• Personal Service – You do not get the personal service that you find in the store
• Delivery – Your goods have to be delivered and you may incur delivery charges and custom duties
• Refund Policy – not always clear and causes delays in getting your cash back if you have to return goods. Can be a hassle in having to follow up troublesome vendors
• Scams – You may be victim of scams particularly from online auction sites
• Viruses – Some stores contain viruses and unless you have good protection on your PC you may get contaminated. This also applies to the risk of malware and cookies being transmitted to your computer.

Dell Case Study

Dell was one of the earliest entrants to E-Commerce in 1994 and its direct business over the internet provided it with marketing advantages over its close rivals like Apple, IBM and HP.

Since 1984 Dell has established itself as a brand leader of competitive based computer products, particularly in desk tops and lap top computers.  Dell had a loyal customer base because it built up a business with good supplier and customer support. They became famous as a pioneering computer company that invested in its technical capability ensuring high product quality and reliability. This being achieved whilst keeping its customer model in mind regarding flexibility and affordability of the product. (The Irish Times, 2000)

Dell perhaps lost ground to the rival of Apple who produced more creative and innovative products largely attributed to Steve Jobs (CEO) and his innovative team.  Despite this new entrant Dell seemed more prone to self-punishment when in 2007 they lost market share owing to a number of flawed products which in turn damaged its reputation of quality and reliability. Customer frustration with Dell from its user base resulted in blogs outlining the lack of support and the frustration of the customer user base.

Dell developed a strong network of suppliers and business partners in order to help building the reliable and flexible computer supplier.  An early attraction was the ability for customers to fully customise their PC by building a precise model from specifications over the internet.  The suppliers to Dell became well integrated into the order fulfilment process and supply chain. This whole value chain was controlled by Dell using a sophisticated information technology system.  At the time Dell had the largest e-commerce site in Europe managed under a project called ‘Frictionless’.  It automated most of its processes extending the scope of its sales model. This included applications like automated business processes, product configuration, order processing and technical support.  (Maguire, 2003)

Dell utilized this sophistication of technology to integrate the suppliers directly with meeting specific customer need. It essentially created a build to specification assembly line of customised PC’s providing retailers and customers with the precise configuration that they needed. Because Dell had a network of reliable suppliers they were not wholly dependent upon any one of them and this increased both its range and flexibility. (Maguire, 2003)

The importance of the supply chain was demonstrated by Dell`s understanding of what was needed to be achieved in this area.

Dell used the Direct Sales Model concept and quickly entered the retail market setting up a number of retail stores.  It had strong purchasing power and was able to build up inventories that would allow it the flexibility to build custom produced orders. This process was fully automated and as such enabled them to operate a strong supply chain without the need for extensive over stocking that ties up working capital. The high street retail outlets enabled Dell to grow and thus essentially retain a low investment profile. (Maguire, 2003)

Dell was able to deal with a variety of order concepts from simple PC configurations to that of large server and network based systems. It used the internet and call centres in order to build an extensive customer base.  This also allowed Dell to build a large knowledge base about its customers and anticipate both their current and future computing needs.  Dell spent a great deal of effort in getting to know and understand its customers. Dell used information in order to provide them with competitive advantage and build their value chain. (Dedrick, 2001)

The internet provided an easy forum for Dell to enter the international marketplace. This it did readily by setting up overseas manufacturing and distribution centres.  Dell found the following drivers that elevated them into the globalized marketplace

Drivers of Globalization

There are essentially four main drivers of the globalization concept:

Market Drivers

Cost Drivers

Government drivers

Competitive drivers

Considering each of these in turn:

Market Drivers |  Market drivers tend to be influenced by:

Basic needs of the customer

Desire for international customers

Need for global market participation

Concepts of transferable marketing

Cost Drivers | those drivers influencing cost are:

Global scale economies

Improved methods of sourcing

Differences in production methods

High operational costs

Pace of technological development

Government Drivers | those influencing government are:

Policies relating to trade and investment

Technical standards

Impact of marketing regulations

Future Trends and Improvements

The current and most recent trend is towards that of mobility via hand held devices like that of mobile phones or IPADS.  These devices provide the ability to conduct online shopping no matter where you are travelling provided that you have access to wireless internet.  Many wireless  service providers provide access by simple plug in of USB pen drives e.g. Rogers Rocket USB wireless access drive.  Future machines will have this service hard coded into the machines and linked to appropriate service suppliers.  Ultimately it may be possible to project three dimensional hologramatic images of the goods you wish to purchase, as such allowing a more intimate and realistic inspection of the goods to be  purchased.  Despite the technological aspects there remains a great deal of personal satisfaction in visiting a store.  The smell of walking into a tobacconists shop and the smell of a fine cigar.  The smell of perfume in terms of getting the scent that is right for your personality.  The ability to feel smooth silk in a shirt or dress.  In addition the social experience of walking into a store and meeting people.

Conclusions

The concept of litigation seems most prevalent in the area of IT Security.  Nearly all forms of electronic media have the potential for being involved in litigation cases.  When these instances arise one of the most important aspects will be the gathering of data or information for evidence.  Where it is believed that a criminal act has taken place the computers and network devices may be removed for evidence.  Internet Crime and particularly illegal entry into other computer systems i.e. hacking is deemed to be a Federal Offence in the USA and falls under the investigative jurisdiction of the Federal Bureau of Investigation (FBI).  Criminal computer hacking has been legally defined as any person who willingly and knowingly commits an act of cyber terrorism, credit card fraud, malicious vandalism, identity theft or other cyber-crime by hacking into a Corporate or Government system.  Such criminal acts are treated very seriously in the USA and will be subject to harsh penalties.  Such intrusions are capable of creating a tremendous amount of malicious damage. When undertaking online shopping you need to be aware of the security threats and take appropriate counter measures.

Works Cited

Anamika, S., 2012. Top 10 benefits of online shopping. [Online] Available at: http://anamikas.hubpages.com/hub/Online-shopping-sites-benefits [Accessed 30 7 2012].

Dedrick, K. L. K. a. J., 2001. Dell Computer: Using E-Commerce to Support , Irvine CA: University of California.

Dholakia, N., 2002. Global E-Commerce and Online Marketing: Watching the Evolution. Washington DC: Library of congress.

Dubelaar, C. S. A. D. V., 2005. Benefits, impediments and Critical Success Factors in B2C E-business adoption. Science Direct, 25(1), pp. 1251-1262.

Eikebrokk, T. a. O. D., 2007. An empirical investigation of competency factors affecying success in European SME’s. Information and Management, 44(4), pp. 364-383.

Esterline, K., 2006. E Business: Business Solutions to Overcome Online Shopping Concerns. Gross, Ile MI: GI Engineering.

Jamil, M. & Ahmad, N., 2009. Present status and critical success factors of e-Commerce in Bangladesh. Dhaka, Bangladesh, ICCIT 12th International Conference.

M.Bhusry, 2005. E-Commerce. London: Firewall Media.

Maguire, J., 2003. Case Study: Dell.com. [Online] Available at: http://www.ecommerce-guide.com/news/news/article.php/2013731/Case-Study-Dellcom.htm [Accessed 31 7 2012].

The Irish Times, 2000. E-Commerce within Dell. [Online] Available at: http://www.business2000.ie/pdf/pdf_7/dell_7th_ed.pdf [Accessed 30 7 2012].

Zhou, Z., 2004. E-Commerce and Information Technology in Hospitality and Tourism. In: E-Commerce and Information Technology in Hospitality and Tourism. New York: Thomson Delmar, pp. 191-192.

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Advantages of online shopping

Disadvantages of online shopping, malaysia e-commerce consumer and industry analysis, online shopping websites in malaysia, online shopping essay, advantages and disadvantages of online shopping.

The concept of the world being a global village is known to everyone today. The people of the world connect with each other within a matter of seconds with the biggest invention of mankind- the internet. It has not only removed the regional boundaries but has also dismissed the long process of postcards or writing letters to people sitting in foreign lands. Now, technological advancements have given birth to a virtual world. This world consists of everything and possesses the capability to connect everybody. From online communication to sending gifts to online shopping, the virtual space connects people all around in the most effective way. One can shop for food, clothes , land, cars, home or even get admission in schools or colleges online. All these expansions of the online world have given wings to the human possibilities to reach places piles away.

Online shopping, in simple terms, can be defined as the process through which any person can shop virtually anywhere. It is with the help of an e-commerce process in which the consumers are allowed to make a direct purchase of any type of goods or services. The purchase is generally made through a certified seller, who markets his products with the help of a web browser.

Online shopping has been growing ever since its conception. However, in recent times, when everything has got shut, and there is a huge risk to go out in the market, online shopping has come out to be a life-saving solution. It is with the help of online present websites that people are placing orders for their daily needs. The list of shopping items constitutes the smallest of the kitchen spices to the clothes to even the laptops or other electronic gadgets. The dependency on online shopping has increased significantly over the years. Following are a few of the advantages of online shopping.

One of the biggest advantages of online shopping is that the buyer does not have to wait for the parking or stand in ques. He can simply place an order online and pay for the things. The entire process of selecting, buying, and paying can be done through the medium of online websites only. This saves a lot of time which a person has to spend while going to the market and traveling from one place to another.

Saves energy

Along with saving time, the online shopping method saves a lot of energy also. It helps a person to sort his shopping list sitting in one place. It even saves a person from getting exhausted from the continuous shopping process.

Everything is available in a matter of seconds

The process of shopping online does not take a long time. As already mentioned, it saves a lot of time, and it even allows a person to check out in a few minutes only. Once a person has shortlisted an item, he just needs to make the payment for the same, and the order is placed. The same product gets delivered to his address in a stipulated time.

Thousands of choices for the same product

In addition to saving time and energy, online shopping gives a person a number of options. The various e-commerce websites come with multiple filters, which allows the customer to bifurcate his choice of products, and the system produces a list of the results. This way, it gets easy for the consumer to choose the set of products from a huge variety. Along with this, the various competition lines that are present for one brand further increases the options for the buyer. He can hold on to his purchase at one site while surfing the options on the other.

The increase in competition has resulted in producing a number of deals for the buyer. Every day, various websites give multiple deals to their users. These deals are based upon the data collected by the website about the likes and dislikes of the user. Thus, the deals almost strike straight to the interest of the users.

No time limit

One other advantage of online shopping is that it does not limit the buyer to any time frame. One can anytime shop for his products depending on his convenience and place an order for the products or services he needs.

In addition to the advantages of online shopping, there are few disadvantages also. These are listed below:

Uncertainty of the quality of the product

The concept of online shopping is virtual, which means the consumer cannot touch or feel the product he is going to buy. He has to go with the authenticity of the brand he is making a purchase for. This means that the quality of the product is always doubtful. Therefore, it is suggested that one should always place a product of the recognised brands from the online websites. Also, one can visit the company websites of the brands and make the respective purchase directly.

High possibility of the wrong delivery of products

The chances of human error are high in the case of online shopping is high. The errors are generally in the form of wrong delivery of size, colour, or even the entire product goes wrong. There have been many cases where the websites have wrongly delivered the products of their customers to the wrong address.

Many websites do not return or exchange

Online shopping does not guarantee the accuracy or the quality of the product. Therefore, it is very important for online shopping websites to have the arrangement of return and exchange. It gives the buyer the flexibility to choose the product of his choice in replacement for the product he has already paid for.

Risk of online scam

E-commerce websites come with a risk of the misuse of the money paid by the buyer. There can be times when the buyer pays to the brand, but it goes somewhere else due to the hacking bug. Otherwise, also, there are many websites that are not credible, and they carry out fraudulent practices. Therefore, trusting the very platform of e-commerce websites is a question in itself.

No power in the hands of the buyer- no bargaining power

In the case of online shopping, the price of the product is fixed. There are simply no chances for the buyer to propose his side of the bargain. He does not hold any say in finalising the payment of the product. He has to pay whatever is mentioned on the page. This refrains the buyer from his fundamental right to bargain for the price of the product.

The e-commerce industry of Malaysia is growing rapidly, which can be credited to the statistics produced by the country’s statistics department. Also, Malaysia has been recognised as the fastest-growing e-commerce market in the entire southeast Asia region. The country experiences 85.7%, the highest internet penetrations, and 140% as its mobile penetration. In the respective region. Additionally, the country’s e-commerce is expected to grow rapidly in the times to come.

Adding on, as per the latest reports, the country is set to experience a market of 3.91 billion U.S. dollars in the year 2020 alone. This is surely a very positive figure which is attracting even more consumers and business investors in the market of Malaysia.

As per a research firm named Forrester, the online retail market of Southeast Asia is expected to experience a compound annual growth rate of 23%. This means that the market will touch the whooping numbers of $53 billion by 2023.

This clearly signals that the e-commerce market of Malaysia is grooming to an advanced level. In fact, many companies from across the world are investing in the online market of Malaysia. In recent years, Malaysia has emerged as one of the mature spaces in the markets of ASEAN countries. It was after Woocommerce sellers got more power, companies like Shopee, Tokopedia, Amazon, Lazada, e- bay, among many others, bagged the title of Malaysia e-commerce websites.

Further, the online shopping market of Malaysia is well designed and gives retailers a lot of opportunities to showcase their products on a large scale. With the strong establishment of some major e-commerce giants such as Lazada, e- bay, Lelong, among others, the marketplaces have evolved to a great extent. These have created even more interest for the users as they get to experience seamless shopping with multiple options under the same roof. (Tiwari, Tiwari, Sinha and Gupta, 2020)

Moreover, the online shoppers of Malaysia prefer to shop through mobile phones. This has resulted in an entirely new industry called Mobile commerce. This very growth has pushed the numbers of digital commerce to a great extent in Malaysia. Some of the other major shopping trends of Malaysia include:

• There are more than 80% of the shoppers who prefer to select and make purchases through their mobile phones.
• There are at least 59% of the online shoppers who like to spend on shopping at least once a month.
• Malaysian men have been found to shop more than women.
• 48% of the fashionistas consist of girls and single women in the country of Malaysia (Tiwari, Tiwari, Sinha & Gupta, 2020).

The number of online shopping websites in Malaysia has grown since the evolution of the marketplace in 2000. There is a long list of categories from which the shoppers can choose in the Malaysian digital market. From electronics & media to food and personal care to furniture and even toys and other DIY items can be looked for in the websites at the Malaysian culture marketplace.

The presence of online websites in Malaysia has been increasing ever since the increase in mobile users. People love to shop through their mobile phones. This is the reason even the world-renowned e-commerce players like e- bay and amazon enjoy a strong reputation in the Malaysian market. Few of the top e-commerce websites in Malaysia are

The field of online shopping is emerging fastly in recent times. In fact, people are getting more dependent on the culture of online shopping with each passing day. Same way, the Malaysian e-commerce marketplace is experiencing a great wave of improvement. Further, most of the students are always confused about how to write essay introduction , so our Assignment help section provides an example of the essay on the e-commerce sector in Malaysia for the college assignment of students.

Malaysia- a place experiencing true expansion in e-commerce

Introduction.

The internet market in the present world is one of the prime reasons for all companies to grow even during times of global pandemic. With the entire world coming to a halt, it is through the effective presence of online websites on all the digital platforms that people are still leading a normal life. The very existence of the online market has given a boost to the business world. One country, which has witnessed high growth in the marketplace due to e-commerce setup is Malaysia. This country has achieved greater success in a relatively short span of time. In fact, it has proven that internet penetration can act as a definite booster for businesses of the world. The country has showcased a true example of how a country expands its business by enabling a strong and effective penetration of the internet. This article supports the very statement by presenting supportive arguments for it.

Thesis statement The Malaysian e-commerce industry has witnessed a huge boost in its business in the last few years. It is much because of the better and strong internet penetration in the various areas of the country. It is due to the better access to the internet and the strong presence of the digital market that the country’s e-commerce sector is surging continuously. At the same time, some people undermine the details and contradict the statements. This essay presents the growth of the e-commerce sector in Malaysia and exhibits how its strong penetration has led to the growth of the internet market.

The Internet market of Malaysia is expected to see 3.91 billion U.S. dollars in the present year of 2020, as per the latest reports presented by Statista. This supports the fact that the internet is one of the biggest revolutionary changes that the world is witnessing in the present times. From making changes in the lifestyle of the common man to bringing changes in the business opportunities of the world, the internet has transformed the basics of human existence in Malaysia. ("Top 10 Ecommerce & Online Shopping Sites in Malaysia [2020 Updated]", 2020) Almost every business has come online in Malaysia, giving a boost to the e-commerce market value of the country. This particular segment of the business has yielded strong benefits for the people of every country. It has helped the people to come under the same roof and shop for things virtually. This has been much possible because of the strong reach of the internet to even the smallest areas of the country. The upfront investment and smart steps of the Malaysian government have resulted in making the internet spread an achievable dream for the common man of the country. In fact, Malaysia has been believed to have the most extensive spread of the internet, due to which the country is expected to experience a whopping growth of 20.8% in 2020.

The Malaysian e-commerce market has a client base from both the local and global markets. This results in bringing great business opportunities for the brands selling on the internet. Websites like Shopee, Lazada, PrestoMall, Tokopedia, Qoo10, eBay, Amazon, including others, have significantly impressive clientele in the Malaysian e-commerce market. (Aprameya & Aprameya, 2020) The deep and strong penetration of the internet through social media platforms is one fundamental reason for this change. Also, there is no denying the fact that social media plays an important role in multiplying the business of online businesses. It is through the global reach of the social media platforms that online websites are now catching the attention of the global market. As per the reports of Statista, the social media users of Malaysia are expected to rise from 22.7 million in 2017 to 26.10 million in 2023. This certifies the fact the Malaysian market is sure to soar high in recent times. This is more possible because of the constant rise in the number of social media users. Further, the dependence of people on online resources is high, due to which the growth of the business is highly appreciated. (Tiwari, Tiwari, Sinha & Gupta, 2020)

The strong internet penetration has also resulted in bringing in more categories to the shopping list. ("Malaysia: internet penetration rate 2019 | Statista", 2020) The Malaysian e-commerce market today enlists a strong variety of products. It gives its user the choice to buy a small necessity like a towel to an electronic device like a TV. It even provides the choice to the user to buy his grocery items or even products for the fancy needs. Moreover, the convenience and the ease that a person experiences while shopping online is much more relaxing as compared to the one while actually going to the supermarket. Further, the very concept of online shopping presents multiple options to the users. It gives the person the opportunity to explore options from various brands for the same product. Not only a person gets to compare the prices of the product, but he also gets the chance to read the views of the customers present on the various online sites.

On the contrary, there are people who say that internet penetration has resulted in bringing losses to the offline and other business markets of the world. According to them, not every business person can grow his business using online methods. Moreover, the publicity and the expansion of business online require a certain amount of investment and time devotion. Further, it is a skill, which takes time to adapt. Therefore, the old and the established markets that do not have online shops are going through continuous losses. Also, at one place where the online market has seen a boost in recent years, the offline market has gone variably down. The people are shifting their preferences. Moreover, there are still some places in Malaysia where internet penetration has not been possible. These places again stay refrained from the advantages of online shopping.

Overall, it can be concluded that the online shopping market is one growing area, which has led to great benefits for the world. It has helped the companies survive through the difficult times and have even aided their employees well in bearing their family expenses. Moreover, the online Malaysian e-commerce market is a true example that with strong internet penetration and access to the people, it is possible for the companies to boost their businesses. The governments of the world should focus on strong penetration even in other parts of the world. This would help the e-commerce industry to grow even more and the smaller businesses to emerge higher in the coming years.

The online market is a business that has brought an evolution in the growth of the businesses of the world. The promising results of online businesses have pushed almost every sector to establish its presence in the online world. Moreover, it has been a welcoming journey for the shoppers to experience the much relatable convenience and ease while shopping online. However, companies should try to overcome the disadvantages of online shopping and come with effective solutions. Also, the underdeveloped nations should also introduce changes that help in promoting online shopping in less popular areas also. This will give a collective boost to the online shopping industry and help the world to fetch its fruitful results.

• Tiwari, S., Tiwari, S., Sinha, A., & Gupta, A. (2020). eCommerce Trends and Opportunities in Malaysia Uncovered!. Retrieved 7 October 2020, from https://cedcommerce.com/blog/how-to-win-ecommerce-malaysia/#ecommerce-platforms-malaysia
• shopping, O., & Shopping, A. (2020). What are the advantages and disadvantages of online shopping? Retrieved 10 October 2020, from http://grabonlinesales.com/advantages-and-disadvantages-of-online-shopping/
• Marketing Signal Lab. 2020. Top 10 Ecommerce & Online Shopping Sites In Malaysia [2020 Updated]. [online] Available at: https: marketingsignallab.com top-ecommerce-sites-in-malaysia [Accessed 10 October 2020].
• Aprameya, A., & Aprameya, A. (2020). Ecommerce in Malaysia : Growth, Trends & Opportunities. Retrieved 10 October 2020, from https://www.capillarytech.com/blog/capillary/ecommerce/ecommerce-in-malaysia-growth/
• Malaysia: internet penetration rate 2019 | Statista. (2020). Retrieved 10 October 2020, from https://www.statista.com/statistics/975058/internet-penetration-rate-in-malaysia/

Essay on Online Shopping

Online shopping in simple words: The form of shopping in which people can easily purchase goods and services by using the internet is called online shopping. Online shopping gives us an idea of the availability of everything online at a cost of our data. Online shopping is a growing and trending aspect. It provides customers with buying various products and services, and sellers to carry on their business and transactions in an online mode. It is time saving and convenient way of shopping. It can be said that it is the development of traditional shopping ways to make shopping more accessible, relaxing, and flexible.

Essay on Advantages and Disadvantages of Online Shopping

Short and Long Online Shopping Essays in English

Find here number of essays on online shopping vs offline shopping under various words limit for the ease of students of different classes. These essays justify all the aspects of online shopping vs offline shopping, so, you can better understand the topic in all perspectives:

Online Shopping Essay 10 Lines (100 – 150 Words)

1) Shopping by making use of the internet is called online shopping.

2) Online shopping allows us to shop for anything from our phones.

3) With online shopping, the days are gone to go to physical markets to buy things.

4) People, who don’t know how to use smartphones, cannot do online shopping.

5) Through online shopping, you can order your favorite things at your doorstep.

6) In online shopping, you can compare the prices of products and can buy the cheaper ones.

7) Alibaba, Amazon, Flipkart, eBay, etc are some famous sites for online shopping.

8) While doing online shopping, you can only see the products virtually.

9) Online shopping does not provide you with the product instantly.

10) Online shopping is a modern and flexible way of buying goods.

Essay 1 (100 words – 150 words) – Challenges of Online Shopping

Introduction

Online shopping is the better way of buying several items of your own choice at one place and get it delivered wherever you do live itself. Therefore we can define online shopping as one of the convenient and interesting ways of shopping. It reduces market crowd and saves our money and time.

Challenges of Online Shopping

Instead of providing best ways to make choices without getting out of our comfort zone, online shopping has many negative aspects too.

• It requires a good knowledge of using smart technologies as well as net surfing.
• There are many sections of society that do not have easy access to the same and thus are dependent on traditional ways of shopping.
• Old people need to specify the products after touching thus they prefer traditional shopping and have not much confidence in online shopping.

Online shopping has turned out to be an essential need of the time. Because, nowadays in the so competitive world, people are busy in their offices and do not have time to shop. And this technology is making their life easier and fast.

Essay 2 (200 – 250 Words) – Essay on Online Shopping is a Boon for or Against

With the emergence of the internet, people can now shop online using their mobile phones or other related electronic devices. Online shops are virtual stores from where people can order the stuff of their choice.

Online Shopping is a Boon : For many people, online shopping is a boon as it offers many advantages. It not only saves your time but also helps to save your money and energy. Instead of spending a whole day in the market, you can buy things by sitting at your home. The prices of products in online shops are comparatively lower than those available offline. One reason behind this is that there is no need of maintaining any physical stores. It also offers different methods of payment. During festive times, online shopping offers discounts on various products. Online shopping is a convenient way of shopping these days.

Online Shopping is a Bane : Everything has a dark side and so is online shopping. The major drawback of shopping online is to compromise with quality. Sometimes you may receive the wrong product and returning can be a headache. You can only check the quality when you receive the product. Even on ordering your product you can get it delivered after some days. No instant service is available in online shopping methods. When doing online shopping, you will miss out on the joy of shopping with your friends or family. Precautions are a must in Online paying, as it involves several risks.

So, we can say that Online Shopping is both, boon and bane, we have to choose and use them as per our interest and skill.

Essay 3 (300 Words) – Essay on Online Shopping vs Offline Shopping or Traditional Shopping

Today, customers have the option to shop either online or offline. Both the methods have some advantages, and they do show some disadvantages. Online shopping is a method of purchasing goods via the internet. Offline shopping is the traditional means of going to the market physically to buy goods. Before the advent of the internet, people only had the option to buy things offline.

Online Shopping

The biggest advantage of Online shopping is time saving. People need not physically go to various shops to purchase items. You can select items of your choice from your phone. Shopping online is a good way to save your energy and money. You need not burn fuel to go to the markets. Another advantage we can enjoy in online purchasing is availability. You can go for online shopping at any time that best suits you, irrespective of your location. The online stores are open 24 hours a day. You need not take a holiday to go shopping.

Offline Shopping or Traditional Shopping

There are many reasons for which people go for offline shopping or traditional shopping instead of shopping online. The major advantage of going to physical stores is that the quality of the product can be checked on the spot. You can even try the clothes for perfect fitting. This feature is lacking in the online market. In traditional shopping, you get the product directly in your hands. No waiting for long days to receive the product. For purchasing items of daily use, traditional stores are far better than online stores. In offline shopping, you can bargain for prices, while in online shopping prices are fixed. Offline shopping gives you the facility of easy return.

So, we can say, both modes of shopping have their own advantages and disadvantages; we have to use them as per our choice and safety.

Essay 4 (400 Words) – Online Shopping: A Positive Approach to Digitalization

Online shopping is an emerging e-commerce technology. What can be more soothing and easier than facing the rush and crowd of the markets offering a limited range of products at a time? Yes, it is online shopping, making the way to shop easier and more convenient. The sellers are making the product details online which can be easily seen while browsing the website. There are many websites that have easy access.

Pleasure of Online Shopping

We are well aware of this fact that most of the people find shopping as an interesting aspect. Generally, women and girls are addicted to shopping. Now, since technology is advancing day by day and letting newer ways to develop, we have been benefitted by a way of shopping by sitting at our places and browsing over the internet. We are able to get various range of products in a single place. Also, we can search for the product related to men, women, and kids by entering the categories in the spaces meant for the same. We search, select, and order for the products and services and get it delivered to our places.

This is helping the people in remote areas too. We could search and order for the latest apparel through online mode. Generally, the shops are taking the time to bring and present the same.

The most preferred online shopping sites are Snapdeal, Flipkart, Amazon, Myntra, Ajio, etc.

Online shopping – a Positive Approach to Digitalization

Online shopping involves transactions or business over the internet. The buyer purchases the products and services required, by means of choosing the same over the internet. Therefore the technology is leading towards the digitalization concept. The normal shopping has been given a new face by the addition of technological aids. Offline or traditional ways have been advanced by making it online. It is a successful change in the business strategy. The new ideas and methods have been implemented to make it flourish, and provide greater revenue or economical benefits.

Online shopping is the result of a change in business strategy therefore helping in competing. It is proving it to be an easier, convenient, and better option and therefore is the best example of the concept of digitalization.

We can say that online shopping is a trending business. We can search for our choices over the internet by sitting in one place. We can get our desired products and can also gift the same to our close ones. Online shopping successfully reduced the pressure on traditional shopping methods and is time-saving too.

Long Essay 5 (500 Words) – Advantages and Disadvantages of Online Shopping

Technological advancements are changing our standards and lifestyle. One of the fascinating aspects of technology has favored is Online shopping that is the best way to business and safe transactions over the internet. It provides us broader way to search, choose and delivered the desired products and services at our specified addresses.

People these days are tugged up with several work pressures. They are spending much of their time intervals in offices or other important works. Traditional ways of shopping require a larger time to be consumed by visiting different stores for different products. Therefore online shopping provides a way to tackle the same by saving time and effort.

Advantages and Disadvantages of Online Shopping

Everything in this world is connected with both positive and negative aspects. The same is with online shopping too. On one hand, it is benefitting, and on the other hand, it has disadvantages too.

Advantages of Online Shopping:

• It provides us with a convenient way of shopping.
• We can see different products and services just by one click. Different variants are available in the required size and shapes.
• It saves us from the rush and crowd of the markets. Also, saves our time wasted in roaming from one shop to another and standing in queues for hours for billing purposes.
• We get products in our price ranges and also at a lower price.
• We can order dresses according to our choice and occasion requirements. As most of the time, we are unable to get the dress we want, in offline shopping.

Disadvantages of Online Shopping:

• The products we buy, generally when delivered, do not match with one we have ordered.
• If we require the product immediately, then we cannot have that option or we will have to pay extra charges.
• Offline shopping has a benefit to buy the product and use it immediately, but when we opt for online shopping the same benefit is not granted.
• Many of the times we save our card details for the transaction purpose, hackers use the same card details for the cybercrime.
• The returning of any product may be chargeable and time taking too.
• Most of the time, damaged goods are received.

Online Shopping – Best Option during Pandemic (Covid-19)

The outbreak of COVID-19, throughout the world was most devastating for us. During those times, moving outside was banned and different countries were under lockdown for several months. People, all over the world, preferred online mediums to get their products and services ordered and delivered.

Therefore it can be stated that online shopping has been the best choice or alternative. People have been provided with the option of getting delivered every product at their doorstep.

Online shopping is the love of youngsters of today’s generation. It is an interesting way of exploring several products with variety and different prices at the same portal or place. Online shopping has blessed us with emerging ideas to give surprises to our closed ones on their special days. But on other accounts, it has some of the impacts too.

FAQs: Frequently Asked Questions

Ans . Online shopping was invented by an entrepreneur Michael Aldrich in 1979.

Ans . The concept of online shopping begins in India in 1995.

Ans . The first online shopping site launched in India was Amazon.

Ans . The website through which customers can easily purchase goods and services is called an online store.

Ans . The world’s largest online shopping retailer is Amazon.

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