essential job skills essay

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Job Skills Necessary for Success

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Published: Jan 21, 2020

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10 essential workplace skills for success

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What are workplace skills?

10 examples of workplace skills, 6 ways to improve workplace skills, how to include workplace skills in job applications, turning imagination into reality.

Imagine walking into an interview feeling confident and prepared. You're armed with technical knowledge, people skills, and everything in between — in other words, you're the complete package, with a diverse skill set that makes you the ideal candidate. 

This isn't a far-fetched dream. In fact, it's an attainable reality when you perfect essential skills for the workplace. Understanding and developing these skills boosts your employability and prepares you for long-term career success. 

You don't have to be a fortune teller to predict that the job market will ask you to bring a mix of skills to the table. Certain ones will always be in demand, whether you're just starting your career or a seasoned professional looking to pivot. Keeping up with in-demand skills makes you a strong candidate who stands out in a crowded job market.

Workplace skills go beyond the bullet points on a resume. They’re the less-tangible attributes that translate to efficiency, dependability, and effectiveness on the job. Think of them as your toolbox for navigating challenges and optimizing productivity. 

Employers don't just look at what you know — they're keen to see how you apply it. A balanced blend of technical knowledge and interpersonal skills demonstrates your ability to tackle specific tasks in addition to the unanticipated hurdles that inevitably pop up in any job.

A worker’s skills comprise both hard and soft skills , from technical abilities to effective communication. These talents are crucial because they impact performance and team dynamics, shaping the overall work environment. Employers value a well-rounded skill set, as it demonstrates adaptability and problem-solving capabilities.

Contrary to popular belief, 75% of long-term career success depends on developing soft skills rather than technical skills. This means if you’re short on soft skills, you should work on developing them ASAP. 

Check out this list of employee skill examples to pinpoint where you thrive and where you could improve:

1. Communication

Communication is about articulating your ideas and understanding others by practicing active listening and reading body language . Good communication is key in any work environment to mitigate costly misunderstandings and ensure everyone's on the same page. When applying for a job, incorporate examples demonstrating your knack for clear and effective dialogue.

Today, communication also extends to written outputs like emails and Slack messages. Your writing skills must be sharp to convey your thoughts clearly and efficiently. A misspoken word or poorly written email can throw a wrench into projects and relationships. 

After brushing up on this skill, ensure your LinkedIn profile and other professional social media profiles showcase your strong written communication skills with clean, concise copy.

2. Management

Management doesn't mean just being the boss — it's also about handling resources wisely and meeting goals efficiently. 

This umbrella skill includes time management , project management, and even conflict resolution . Show employers you can steer the ship through stormy waters and keep your team on course. Point to past roles where your management made a tangible difference, like completing a project ahead of schedule or under budget.

Critical management skills also involve adaptability and decision-making . The work environment is always changing, and how you adapt your management style can make all the difference. 

3. Self-regulation

In a professional setting, emotional stability is vital. Self-regulation, including emotional intelligence and self-awareness , helps you keep a cool head when tensions rise. It also allows you to approach problems rationally rather than impulsively. 

Furthermore, self-regulation contributes to better self-management and even career path planning. Knowing your emotional triggers allows you to position yourself in roles and projects where you'll excel. It’s an often overlooked component of professional growth and career development .

Showcase this skill by citing instances where your level-headedness positively impacted outcomes or resolved conflicts.

4. Teamwork

The phrase " team player " might sound cliché, but teamwork skills remain an invaluable part of professional life. 

It's all about synergizing with team members to achieve common goals. Good teamwork skills lift the morale and efficiency of the entire workforce. To highlight teamwork on your job application, give examples of projects that succeeded thanks to your collaborative efforts.

Remember: the ability to collaborate doesn't just help you. It makes your entire team more effective, and when team members mesh well, the entire company benefits, not just individual contributors. Leaders often look for employees who can elevate the team’s collective workforce skills and competencies. 

5. Collaboration

This skill goes hand in hand with teamwork but focuses more on cross-functional cooperation. Collaboration fuels innovation and creativity, adding significant value to any project.

Effective collaboration demands excellent communication and emotional intelligence. When collaborating across departments, it's essential to understand the language and priorities of other teams. Your adaptability and active listening skills play a significant role in breaking down silos and promoting a culture of collaboration at work .

In your application, use examples that showcase your ability to work cohesively with different departments or new skill sets to achieve bigger and better outcomes.

6. Problem-solving

Being a problem solver doesn't just make you valuable — it makes you indispensable . When challenges arise, your ability to provide practical solutions is a non-negotiable for many companies.

Plus, being a great problem solver often requires solid analytical skills. The ability to assess a problem from multiple perspectives helps ensure your solutions are well-rounded and effective. A variety of industries, including healthcare and technology, place a high value on this multifaceted approach to problem-solving.

Show off your problem-solving prowess by detailing situations where your innovative approaches overcame obstacles or streamlined processes.

7. Effective feedback

Feedback contributes to a culture of continuous improvement . Employers seek out this skill because it enhances both individual and collective performance.

Feedback loops also play a crucial role in effective project management. When everyone on the team is open to giving and receiving constructive input, projects often meet or even exceed expectations. 

When showcasing this skill, remember to mention how your ability to handle feedback positively affected project outcomes. Highlight workforce development examples where your constructive feedback led to notable improvements or where you acted on feedback to enhance your own skills.

8. Critical thinking

This skill empowers you to assess situations from multiple angles and avoid snap judgments. Good critical thinking leads to better decision-making and reduces the risk of costly errors.

In a rapidly changing job market, critical thinking skills are always in demand. Your ability to adapt and think on your feet can set you apart from the competition. From conflict resolution to effective problem-solving, strong critical thinking skills are a must-have in almost any career path. 

In your application, pinpoint times when your analytical skills were instrumental in making well-informed decisions.

9. Digital skills

In many roles, being tech-savvy is a must. Whether it's mastering Microsoft Office or knowing how to use the Adobe Creative Suite, these skills amplify your employability. Be sure to list certifications or experiences that prove your digital competency when applying for jobs.

Keep in mind that digital skills extend beyond software knowledge. They also encompass digital communications, such as work-related social media accounts and web-based meetings. Employers highly value this versatility, as it enhances your ability to fit into modern work environments.

10. Technology

Hard skills like coding or specialized knowledge in healthcare have clear-cut value: they showcase your ability to handle the specific demands of your role. But don't just list these skills on your resume — provide examples demonstrating your expertise and efficiency in employing them.

Technology is constantly evolving, so your willingness and ability to learn new skills, tools, or platforms makes you an even more valuable asset. Every additional skill boosts your competitive edge and prepares you for future advancements in your field, making you a long-term asset to any organization.

Each skill brings advantages to the workplace, making you more employable and capable. While some might be more tailored to specific industries or roles, most are universally beneficial, giving you a leg up in any job market.

If you’re looking to boost your office skills but don't know where to start, here's your cheat sheet to level up your abilities at work:

1. Set weekly and monthly goals

Evaluate your current skills and identify what could use some polishing. Maybe your time management skills could be better, or your technical skills need a refresher. Once you’ve made this list, set realistic goals for each week and month to improve them. These targets act like a GPS, keeping you on the right path and ensuring you continually upskill .

2. Prioritize your tasks

When you're swamped with work and everything seems urgent, stop, take a breath, and calmly list out your tasks. Identify what will really move the needle for you or your team. 

This approach hones your decision-making skills and amplifies your time management. On average, it takes around 23 minutes for workers to get back on task after an interruption, so prioritizing your work and remaining focused is key. Learning how to prioritize tasks leads to better results and less stress.

3. Avoid multitasking

Despite its allure, multitasking often undermines quality and performance. Focusing on one task at a time lets you bring your full problem-solving and critical-thinking skills to the table. Channel your energy into one thing and do it well.

4. Give and ask for feedback

Feedback isn't something to fear — it's an opportunity to grow. Knowing where you shine and where you can improve enhances your self-awareness and sets the stage for targeted self-improvement. 

Employees who receive consistent, meaningful feedback from their manager are 3.5 times more likely to be engaged than those who receive feedback once a year or less. The next time someone offers feedback, take it as a chance to evolve your skills in the workplace.

5. Standardize processes

You don’t always need to reinvent the wheel. Standardizing how you handle routine tasks can be a game-changer for efficiency and focus. It allows you to allocate your mental resources to more complex tasks requiring full attention, bolstering your project management skills.

6. Be optimistic

A positive outlook can elevate your mood and work wonders in a work environment. 

Optimism infuses you with resilience and enhances your emotional intelligence. Believe it or not, your positivity can be infectious, boosting team morale and even fostering better communication skills among your team members.

Once you've honed your skills, it's time to make them shine on your job application. 

Fortunately, showing potential employers what you bring to the table doesn't have to be complicated. Here's how to put your best foot forward:

• Tailor your skills to the role: Treat each job application like a unique opportunity. Tailor your resume to emphasize the skills most relevant to the job you're seeking. Ditch the generic approach and match your skills to the job description to grab the attention of hiring managers. This approach demonstrates you're serious about this particular role.
• Provide quantifiable accomplishments: Telling isn't selling. Use cold, hard numbers to validate your skills. Instead of merely stating you're good at project management, point out that you led a team to complete projects 20% under budget and two weeks ahead of schedule. Stats like these prove your prowess and make you more memorable to employers.
• Use the STAR method in interviews: If you make it to the interview stage, you'll need to discuss your skills in real time. Use the STAR method (situation, task, action, result) to frame your experiences. This technique is an organizational skill that helps you break down complex scenarios into digestible chunks to leave a lasting impression on the interviewer.
• Incorporate skills into your cover letter: Your cover letter is another opportunity to showcase your skills. Integrate relevant skills naturally throughout the letter and discuss a project where your problem-solving skills or teamwork made a difference. A well-crafted cover letter gives employers a taste of what you bring to the table, making you a more compelling candidate.

Ticking these boxes elevates your entire application and gives you a competitive edge. Tailoring your approach and providing real-world proof of your skills show employers that you mean business. And in a saturated job market, standing out for all the right reasons is more crucial than ever.

Mastering diverse workplace skills sets you on a rewarding career path. From communication and management to adaptability and critical thinking, these skills don't just meet job market demands — they make you a formidable professional. 

Remember that confident candidate walking into the interview? That's you, ready to conquer the world.

Thrive in your workplace

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Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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Job Skills Necessary for Success, Essay Example

Pages: 2

Words: 652

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The overall dynamism and competitiveness of the contemporary working environment means that workers from all sectors are confronted with a diverse set of challenges, which need to be overcome in order to succeed. In order to delineate precisely what skills are necessary for success in this demanding context, of course, a preliminary step would be attempt to specify what type of job environment is in question, thereby clarifying with some detail the skills required for a particular occupation. However, from a contrasting perspective, in so far as one considers that there is a certain resemblance between all forms of labor, which in fact allows these diverse forms of work to be grouped together as such, there seem to be some skills which transcend contexts and particular work environments, meaning that such skills are valuable irregardless of the situation at hand. Following this latter viewpoint on the issue of job skills, it would seem that the following skills are invaluable irrespective of context: a strong work ethic, excellent organizational talents, and a positive attitude.

In terms of a strong work ethic, this skill seems self-explanatory. However, many individuals approach their job merely looking to cash the proverbial paycheck. In this case, no extraneous effort is placed into the tasks at hand and merely “getting by” is deemed a sufficient goal. Certainly, this approach can explain a good deal of workers’ attitudes. However, when considering the issue of job skills necessary to success, it is clear that such an approach is untenable: a strong work ethic demonstrates a dedication to successfully accomplishing goals. Without immersing oneself in one’s labor, there is no way to climb above the normalcy of mediocrity. Dedication to the task is akin to successfully accomplishing a task.

However, a mere gung-ho attitude is not sufficient in itself. A dedication through strong work ethic is certainly a skill, in so far as it means that the worker will put the time in to realize the goal: but the successful realization of the goal also needs a broader method and therefore organizational skills. Organizational skills means understanding how to tackle a work-place problem, taking in a diverse number of factors that may influence the working environment, such as time constraints, understanding deadlines, and managing materials and also working with co-workers. In this sense, organizational skills become critical in the sense that they represent a channeling and focusing of the initial energies that are provided through the commitment to a strong work ethic. It can therefore be said that organizational skills represents a more intellectual dimension in contrast to the more emotional and even physical skill of a strong work ethic.

Yet even with these two skills in place, at times work will overwhelm the individual and goals may not be accomplished. In this regard, surviving in the work place requires an additional commitment: a commitment to a positive attitude. Such a positive attitude is not only a general emotive stance towards the work place, in the sense that the worker has a positive relationship to his or her labors, but also possesses an intellectual dimension: bearing a positive attitude allows one to put potential problems in the workplace in their proper perspective and context. Thus, when something inevitably goes wrong, having a positive attitude helps to minimize any over-reactions to the problem; at the same time, it provides one with an opportunity to re-group and take another strategy to the task at hand.

Hence, the skills of a strong work ethic, organizational abilities, and general positive attitude all contribute to success in the workplace, since each of these skills can be said to address particular aspects of the employment experience. Furthermore, these can all be classified as skills, since they are not innate to every human being. Identifying the importance of these skills and the reasons why they are important, while also continuing to develop them, can become crucial foundational stones on the road to success.

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10 essential skills you’ll need for career success

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Your time at CU will help you develop all kinds of skills you’ll use throughout your career. Many of those skills will come from your academic experience, and others you can develop through experiences such as internships, study abroad and research projects—called transferable or soft skills.

Transferable skills are skills that will be developed and applicable in every profession. They are the foundation of professional success, and they happen to be the most desirable skills employers are searching for in potential candidates.

Whether you are completing an internship or working a part-time job this summer, use that time to develop these essential skills:

Communication

Communication includes listening, writing and speaking. Employers want to see you can articulate your thoughts and ideas clearly and effectively. Being a good listener means you strive to understand others’ emotions, build strong relationships and resolve conflict.

Problem solving

Challenges will arise in every job you have. You’ll want to have the ability to analyze issues, make sound decisions and overcome problems.

Many jobs require you to work effectively and respectfully with others, whether that be your coworkers or clients. Employers desire someone who brings out the best in others.

You can show initiative by proactively handling situations and finding answers to questions without direction. This shows employers that you are taking personal responsibility and developing as a leader.

Analytical, quantitative

Use thoughtful analysis to identify problems and make informed decisions. Assess the situation, ask crucial questions, consider possible solutions and plan a course of action.

Professionalism, work ethic

Employers want to see you demonstrate personal accountability for your actions and work habits. Be sure to show up on time, work productively with others and understand the impact of your non-verbal communication. Take responsibility and learn from your mistakes to show integrity and ethical behavior.

You can show leadership by using interpersonal skills to coach and develop others. Additionally, you can use empathic skills to motivate, organize, prioritize and delegate tasks.

Detail oriented

Work on completing tasks with thoroughness and accuracy. Double check your work to ensure there aren’t any errors. Employers like to see you have high standards in the quality of work you perform.

Digital technology

Employers typically provide training on job-specific software, but they expect you to be proficient with basic computer skills and learn new technical tools quickly.

Adaptability

Show that you can be flexible by adapting to situations when they arise. It’s important to employers that you are able to shift plans and adapt to new concepts in order to succeed.

Mastering these essential skills can lead to more job offers and, potentially, higher salaries. Many employers will even ask behavioral questions during an interview in order to gauge your ability to execute these skills.

Make the most of your summer job by seeking opportunities to further develop professionally and interpersonally. If you’re searching for opportunities to start developing these skills and getting hands-on experience in your desire career, stop by Career Services for a drop-in, or schedule an appointment.

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100 Good Skills to Put on a Resume [Complete Guide]

Jeff Gillis 0 Comments

By Jeff Gillis

Updated 6/4/2022.

When you’re adding skills to a resume, you don’t just want to focus on what you’re good at. Instead, relevancy has to be part of the equation. After all, every job you’re trying to land requires a very specific skill set, one that you need to show that you have.

Choosing the skills to put on a resume when you’re applying to a role isn’t something you should do haphazardly. Instead, you want to use the job description, company mission, and company values as a guide, creating a sense of alignment.

Additionally, it never hurts to have a handy list of skills by your side, making it easier to explore your options. So, if you’re on the hunt for good skills to put on a resume, here’s what you need to know.

Hard Skills vs. Soft Skills

There are two basic types of skillsets that a job seeker can have and include on their resume: hard skills or soft skills.

Hard skills are the skills or abilities for a resume that are easily quantifiable…that can be learned through classroom work, apprenticeships, or other forms of learning. These include things like operating tools, computer programming, speaking foreign languages, or different kinds of technical prowess.

Soft skills are more subjective and harder to quantify and are often grouped together by what we know as “people skills.” Some examples of soft skills include communication, relationship building, self-awareness, and patience.

Which Skills Are More Important?

The debate rages on about which of these two types of skills is more important.

According to executive consultant and Forbes contributor Naz Beheshti , “…There is an ongoing debate about the relative importance of soft and hard skills that imply a competition between the two. However, they are both necessary and complementary to one another.”

On the one hand, job seekers with proficiency in a specific hard skill may get hired more quickly. Many employers want to hire people that can deliver value with fewer resources (ex., the need for training, etc.), making hard skills their priority.

However, we are also seeing that many hiring managers are choosing to hire candidates with highly developed soft skills.

In the end, as Indeed puts it, “soft skills are necessary to create a positive and functional work environment.” Plus, hiring managers feel that they can always train the candidate in the hard skill that is required to complete the job, but soft skills are often skills that cannot necessarily be taught.

So, what does this mean for you? Mainly that you can’t simply just pick one or the other and cross your fingers. Instead, the best strategy is to take a balanced approach and make sure that your resume contains both hard and soft skills.

How Do You Choose the Skills to List on a Resume?

Here’s the deal; there’s a good chance you know what you’re good at in a professional sense. Often, you can use your experience, duties, training, and education as a guide, giving you a strong foundation. Then, it’s about diving a bit deeper, looking at traits that could help you stand out, and comparing it all to the job description.

By using a simple process, you can make progress faster. Here’s a quick way to get started.

1. Make a List of the Skills You Know You Have

As mentioned above, the easiest way to get a grip on your current skills is to reflect on your academic and professional experiences. Consider the tasks you’ve taken on, the training you’ve completed, and the courses you had in school. In most cases, that’ll give you some solid ideas about your hard skills.

After that, it’s time for soft skills. Here, you want to think of traits or capabilities that help you engage with others and navigate professional relationships. Often, these are reflections of your personality, so use that as a jumping-off point.

2. “Mine” the Job Descriptions for Must-Have Skills

The next step is to take a look at the job description for the position you are applying for and make a list of the required skills it includes. Then, compare it to your capabilities. Are any of the skills on both of the lists you just created? If so, these are must-haves for your resume.

Now, notice if there are any skills on the job description that you don’t have. If there aren’t any, great!

But if there are…don’t panic. There are things you can do, which we’ll dig into shortly.

If you’re dealing with a vague job description, you aren’t stuck either. Here is a link to a ton of job descriptions that can give you an idea of the skills needed.

3. Tailor Your Skills to the Company/Position

As you may have read in our other blog articles, it is always very important to “tailor” your resume to the company and position you want to land. For an in-depth look into how to make that happen, check out our Tailoring Method article. 

If you want a quick overview, the idea is to focus on capabilities the company wants to find. Every job requires a unique skill set, and you want to show you have it. As a result, it is absolutely essential that skills from the job description make an appearance on your resume.

However, you also want to dig deeper. Spend some more time researching the company, including going through all of their various web properties, such as Facebook, Twitter, and YouTube pages.

Why? Because they will leave clues about the types of people they hire. That gives you more ideas about the best skills to put on a resume to land a job there, particularly when it comes to soft skills you may not find in a job description.

100 Resume Skills Examples

If you’re struggling with coming up with a list of skills based on your past experience, it can be easier if you have existing resume skills lists to work with. You don’t have to think up every possible skill; you can simply review the list and find the matches.

Here is a list of resume skills examples, divided into hard skills and soft skills, that you can use when applying for a job.

Hard Skills for a Resume

• Advanced Bookkeeping
• Appointment Setting
• Automotive Repair
• Cold Calling
• Computer Programming
• Conversion Testing
• Copywriting
• Customer Engagement
• Customer Service
• Data Analysis
• Digital Marketing
• Electrical Engineering
• Environmental Cleanup
• Forklift Operating
• Graphic Design
• Heavy Machinery Operation
• Installation
• Landscaping
• Mathematics
• Medical Coding
• Paid Online Traffic
• Patient Care
• Photo Editing
• Picking and Packing
• Project Management
• Schedule Management
• Search Engine Optimization
• Server Maintenance
• Social Media
• Spanish Fluency
• Statistical Analysis
• Systems Analysis
• Technical Support
• Telecommunications Systems
• Travel Booking
• Video Editing
• Website Design
• Word Processing

Soft Skills for a Resume

• Accountability
• Active Listening
• Adaptability
• Brainstorming
• Business Etiquette
• Collaboration
• Communication
• Conflict Resolution
• Contextualizing
• Critical Thinking
• Decision Making
• Emotional Intelligence
• Flexibility
• Goal-Setting
• Handling Pressure
• Influencing
• Insightfulness
• Interpreting
• Negotiation
• Open-Mindedness
• Organization
• Prioritization
• Problem Solving
• Relationship Building
• Reliability
• Resource Management
• Responsibility
• Self-Confidence
• Strategical Thinking
• Strong Work Ethic
• Time Management

What If I Don’t Have the Required Skill?

Whether you need to possess a specific skill depends on the job and the skill in question. Usually, here’s where you have to be honest with yourself. If the skills required are part of the core competencies of doing the job, you may want to reconsider your application.

For example, if a golf course posts a job posting for a golf pro, you probably shouldn’t apply if you’ve never swung a golf club.

However, you will come across situations where what you bring to the table is close. In this case, moving forward might be okay.

You need to be able to demonstrate, using examples from your past, that you are capable of doing the required skill, even if you haven’t specially done it. So, go over your work history with a fine-tooth comb and try to come up with a few examples of you doing something in the right ballpark.

They are going to ask about it in your interview, so don’t think you can just wing it, and everything will be fine.

Also, many job descriptions have “nice-to-have” skills on the list. If you happen to possess them, great. But if not, don’t assume you shouldn’t apply if you have the must-have skills. In the end, those capabilities aren’t outright requirements, so don’t screen yourself out based on them.

How To List Skills on a Resume

There are a few different schools of thought when it comes to deciding where to put (or how to list) the skills on your resume.

According to our friends over at online resume-builder Zety.com , “…skills are so very, very important that they should show up all over your resume. Not just in the resume skills section.” In other words, it is imperative that there are elements of your skills throughout your resume, including your resume objective/summary and experience sections.

In addition, there isn’t one right answer for where to include your skill section because that depends on the industry, company, and position you’re trying to land. For example, for a job where technical competencies are of the utmost importance, it is often beneficial to list the skills closer to the top of the resume, right underneath the resume objective or resume summary statement.

However, if through your research you determine that the hiring manager will put more weight into your experience, you may want to lead with your experience. Then, put the skills section further down your resume.

At the end of the day, the selection of the skills themselves is the most important thing. After all, most hiring managers will easily find your skill section regardless of where it is on your resume.

What About Skills for My Job Application?

When you’re looking for skills to put on a job application, you do have to treat it a little differently than skills for a resume. Usually, you’re working with a finite amount of space on an application, not just in an overall sense but in each applicable section.

Since that’s the case, you need to lean heavily on the job description. Look for any capabilities that are listed as must-haves or that are repeated through the job ad. Then, make sure those skills are featured prominently in several areas, including in work history descriptions and skills areas.

If you have to answer essay questions, discuss those skills there, too, whenever possible. Use any other relevant capability as a supplement, treating it as supporting information instead of the primary point you’re sharing.

However, if an essay question asks about a skill that’s not in the job description, feel free to dig in a bit. It’s a capability that’s clearly on the hiring manager’s mind, so touch on it occasionally to show you shine in that area.

Putting It All Together

If you were wondering, “What are some good skills to put on a resume?” you should now have a solid answer. The most important thing to remember is to select skills that are relevant to the position you are interviewing for and, more important than that, skills that your company puts a tremendous amount of value in.

Once you get your skills straightened out, you should make sure that the rest of your resume is congruent with the skills you just selected, namely, that your experience shows that you both used those skills in a work environment and developed the skill with on-the-job tasks.

Co-founder and CTO of TheInterviewGuys.com. Jeff is a featured contributor delivering advice on job search, job interviews and career advancement, having published more than 50 pieces of unique content on the site , with his work being featured in top publications such as INC , ZDnet , MSN and more.

Learn more about The Interview Guys on our About Us page .

About The Author

Jeff gillis.

Co-founder and CTO of TheInterviewGuys.com. Jeff is a featured contributor delivering advice on job search, job interviews and career advancement, having published more than 50 pieces of unique content on the site , with his work being featured in top publications such as INC , ZDnet , MSN and more. Learn more about The Interview Guys on our About Us page .

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11 Essential Soft Skills In 2024 (With Examples)

Updated: Apr 28, 2024, 8:35pm

Table of Contents

What are soft skills, 11 essential soft skills that employers value, frequently asked questions (faqs).

In today’s fast-paced world, success in the workplace requires more than just technical expertise and knowledge. As the nature of work continues to evolve, it is important for individuals to possess attributes and abilities that allow them to collaborate with teams and colleagues—otherwise known as soft skills.

From communication and collaboration to adaptability and problem-solving, soft skills are the foundation of effective teamwork and organizational success. In this article, we will explore 11 critical soft skills examples that are essential to workplace success and why they are becoming more important than ever before.

Soft skills—also known as “people skills” or “interpersonal skills”—are a set of personal attributes and abilities that allow individuals to effectively interact with others in a professional setting. At their core, these include the ability to collaborate effectively, manage time and communicate with clarity, among others.

Soft skills are difficult to measure or quantify; however, they are essential for success in a wide range of industries and professions. Whether you are working with colleagues from diverse cultural backgrounds or communicating with customers and clients around the world—the ability to navigate complex interpersonal dynamics and build strong relationships is the key to success.

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Here’s a look at the essential soft skills that companies value the most.

1. Communication

Effective communication is essential to build strong relationships with colleagues, clients and stakeholders. Not only does this involve the ability to convey messages in a clear and compelling way, but also the ability to understand the needs of others and respond to feedback. Employers want people who can build professional relationships with colleagues, which is especially important when working with teams.

Communication is often evaluated in the workplace through informal feedback, such as verbal or written comments from colleagues and supervisors. An alternative method is a formal evaluation or assessment. The ability to communicate effectively is often considered a critical component of professional success, and is highly valued by employers in a wide range of industries and professions.

Here are some examples of communication skills:

• Active listening
• Verbal communication
• Nonverbal communication
• Written communication
• Presentation skills

2. Leadership

A good leader has the ability to inspire their team to achieve greatness. They are able to set a clear vision, communicate it effectively and create a culture of accountability and excellence. More importantly, they’re able to inspire and influence team members to achieve shared goals and objectives.

The ability to lead effectively is often considered a critical component of professional success, and is highly valued by employers in a wide range of industries and professions. Because most employees work in teams, leadership is widely recognized as a critical attribute for success in the modern workplace.

Here are some examples of leadership skills:

• Problem-solving
• Coaching and mentoring
• Strategic thinking

3. Teamwork

Teamwork involves the ability to work with others toward a shared goal. It requires communication, collaboration and a shared commitment to work in a group. Individuals who are able to work collaboratively with others are more likely to achieve their professional goals, and to contribute to the success of their organizations.

In a professional setting, good teamwork can help to foster creativity and innovation because it encourages members to share ideas, brainstorm new solutions and collaborate on new initiatives. Working as part of a collaborative team can also enhance job satisfaction and contribute to a positive work environment.

Here are some examples of teamwork skills:

• Conflict resolution
• Accountability
• Collaboration

4. Creativity

Creativity involves the ability to think outside the box and come up with ideas that challenge assumptions. Needless to say, it requires a mindset of curiosity, risk-taking and a willingness to embrace ambiguity and uncertainty.

On another front, creativity is essential for effective problem-solving, meaning it allows individuals to tackle issues from new and different angles. Creative individuals also give organizations a competitive edge by enabling them to develop new products and systems that set them apart from their competition.

Here are some examples of creative skills:

• Brainstorming
• Imagination
• Experimentation

5. Time management

Time management involves the ability to set priorities, organize tasks and allot time across different activities. It requires discipline and a willingness to avoid distractions and low-priority tasks.

Naturally, good time management skills can help individuals avoid the stress and anxiety that can arise from missed deadlines. But more importantly, those who can manage their time effectively are more likely to be seen as reliable and efficient, which allows them to stand out in the workplace.

Here are some examples of time management skills:

• Goal-setting
• Time blocking

6. Adaptability

In today’s rapidly changing business landscape, adaptability is a key soft skill that enables individuals to stay ahead of the curve. An employee with this skill can adjust to changing circumstances, for example, and learn new skills and technologies to remain relevant in the workplace.

Because it’s impossible to avoid unexpected challenges, having adaptable employees allows organizations to bounce back from setbacks much faster. Plus, they can also read situations quickly and adjust their approach to adapt based on the situation.

Here are some examples of adaptability skills:

• Flexibility
• Growth mindset

7. Problem-solving

Problem-solving involves the ability to come up with alternative solutions. This skill is crucial to identifying and addressing complex challenges and opportunities in a variety of contexts.

Problem-solving also makes it easier to make more informed decisions because employees are able to analyze situations and identify the best course of action. As a result, teams are able to get more done in less time.

Here are some examples of problem-solving skills:

• Critical thinking

8. Work ethic

Work ethic demonstrates an individual’s commitment to their job. Having a strong work ethic makes you seem more reliable and dependable, which improves your credibility in the workplace.

There are a lot of ways to demonstrate a strong work ethic. Some examples include arriving on time for meetings, meeting deadlines consistently and being accountable for your actions. If you encounter any challenges in the workplace, you should also maintain a positive demeanor and adapt to changing situations.

Here are some examples of work ethic skills:

• Punctuality
• Reliability
• Professionalism

9. Critical thinking

Critical thinking enables individuals to approach problems and challenges with a strategic and analytical mindset. When making informed decisions, this skill allows you to weigh available options and consider potential outcomes.

A critical thinker can evaluate the strength of arguments and identify flaws in reasoning. They consider multiple perspectives, which makes them more likely to pinpoint the short-term and long-term consequences of their decisions. Additionally, they can also identify the root cause of a problem and generate multiple solutions.

Here are some examples of critical thinking skills:

• Deductive reasoning

10. Conflict management

Not every employee can get along with colleagues every time. As a team tackles obstacles, conflict and opposing ideas could arise every now and then.

Conflict management is the process of addressing disputes or disagreements in a constructive and effective manner. Often, this requires good communication skills, active listening, empathy, negotiation skills and a willingness to collaborate and find common ground.

When managing conflict, it is important to identify common goals and interests for all parties involved. This can help to establish a sense of unity and collaboration, and even lead to better outcomes for everyone involved. Being open to different ideas and perspectives can also make individuals feel motivated to work towards resolution.

Here are some examples of conflict management skills:

• Negotiation

11. Emotional intelligence

Emotional intelligence refers to the ability to recognize and understand one’s own emotions and those of others. In today’s collaborative work environments, this skill enables employees to navigate complex social dynamics and work effectively within teams. It also allows them to provide constructive feedback in a way that is sensitive to the emotions of others, leading to more successful outcomes and stronger relationships.

Effective leaders often have the ability to motivate others and navigate challenging situations with grace and empathy.

• Self-awareness
• Social skills

Bottom Line

In the modern workplace, employers seek candidates who possess technical expertise and soft skills that enable them to thrive in a collaborative work environment. Soft skills such as communication, teamwork, creativity, adaptability, problem-solving, work ethic, critical thinking and conflict management can be developed and honed over time. While it is important for individuals to continue to build their technical expertise, developing soft skills can ultimately set you apart in the workplace and lead to long-term success.

What are the 10 soft skills most desired in the industry?

The 10 most desired soft skills in the industry can vary depending on the specific job or industry. However, they generally include communication skills, teamwork, leadership, time management, adaptability, problem-solving, critical thinking, work ethic, creativity and emotional intelligence.

What is the most important soft skill?

Picking a single most important soft skill is difficult, because its importance can vary depending on the job or industry. However, most organizations consider communication skills as one of the most crucial skills essential for success in most workplaces and industries. Strong communication skills can improve relationships with colleagues, clients and customers, facilitate collaboration and teamwork, and enhance overall job performance.

What are employability soft skills?

Employability soft skills are a set of nontechnical skills that are highly valued by employers. Not only can they contribute to an individual’s workplace success, but they can also be applied in a variety of job roles. Some common examples of soft skills include communication, teamwork, problem-solving, adaptability and initiative.

What are some addition soft skills that can be useful in most workplace situations?

Besides the soft skills already covered, some addition soft skills that can be useful in most or all workplace situations include decision-making, stress management, resourcefulness, being persuasive, being open to criticism and being organized.

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Essential Job Skills

Filed Under: Essays Tagged With: skills

Skills are just something that you are good at or they are a part of you. Everybody in the world has a skill, but sometimes they are hard to find. When employers look for some one to hire they are looking for people with specific skills to fit the job. Each job has different skills that are accompanied with each job, but there are four main areas in which all employers look for when they want to hire somebody. They are: basic skills, thinking skills, people skills, and most importantly personal qualities.

When I say basic skills I mean skills that we learn while we are in school. Reading, writing, mathematics, speaking, and listening are all very simple things but sometimes the little things are the hardest. Employers just want to make sure that you are going to be able to read things, write things down, and communicate well with the customers or whatever the situation might be.

Thinking skills are skills that are developed over time; these skills include creative thinking, problem solving, and decision-making. Here your employer just wants to make sure that if you are given a situation at work you are going to be able to handle it; and that you are ready and willing to make important decisions, and if there is a problem then you are going to handle it.

People skills are skills that you also learn in school but by being around other people; these include: social, negotiation, leadership, teamwork, and cultural diversity. Here your employer is trying to see if you are able to lead a group while being a part of the group and treating everyone equally. Also your employer will want to know how you deal with the public, if you are representing the company well.

The Essay on Fast Food Nation People One Job

Fast Food Nation Fast Food Nation, by Eric Schlosser, is a stark and unrelenting look into the fast food industry that has ingrained itself in not only American culture, but in culture around the world. There is almost no place on earth that the golden arches has not entered. Aside from Antarctica, there is a McDonalds on every continent, and the number of countries that have fast food restaurants ...

The last and most important are your personal qualities; your self-esteem and how responsible you are. Your employer will be able to see all of this when you first come into the office. If you come in with your head down, and you think that right off you’re not going to get hired then most likely you won’t. It’s all about how you present yourself. If you aren’t responsible about getting to work on time or meeting a deadline, your boss is just going

to think that you are not responsible enough to handle the job.

You might think, however, that as long as you possess at least one of these essential skills, you’re on your way to getting the job of your dreams. However, think again. There are actually many different traits that employers look for when hiring new employees, not just one or two.

I think that these skills are very important; they’re what make people want to hire you as an employee. These are the very basic skills to help you get a job, and in today’s world it’s not easy being a teenager and getting a job, especially whenever you live in a small town. These are skills that you are going to need for the rest of your life, not matter what job you have now, or are going to get in the future. If you apply these skills in your everyday life you are more likely to get a job then somebody who doesn’t possess these skills.

For your successful and relaxing life there is significant to be have a good education and have a good business or job. Now-a-days there are many ways to be successful by opening your business. The main part is that now-a-days there is lots of competition in the world. To create your own business, you should be ready for up’s and down’s in the business. According to me, the best is to have a billet. People must learn or follow the most basic adeptness that is required in the billet and which are taken into action while working or going to give an interview. There should be a routine that we follow these steps. We must also need to know that what is the basic job adeptness. As far as I know, we must learn skill like Dressing sense, communication with the colleagues and the customers, do not merge between personal and professional life, interpersonal skills, and problem solving skills. We should also not drink alcoholic drinkable and avoid smoking in working hours and time before or after working. Often, people think that this do not affect our billet and ourselves, but it is the most important adeptness that you need to follow.

The Term Paper on The Relationship Of Engagement And Job Satisfaction In Working Samples

The present study explored the factor structure of engagement and its relationship with job satisfaction. The authors hypothesize that work engagement comprises 3 constructs: vigor, dedication, and absorption. Using structural equation modeling, the authors analyze data from 3 archival data sets to determine the factor structure of engagement. In addition, they examine the hypothesis that ...

Initially, there are people think that talking perverse or not responding to the customer’s question, not helping them is a not a serious issue. Some also think that not communicating in a straight forward style, tone, and the body language is not concerned with the job adeptness. If a customer asks question and the employee is not responding in a good manner or not taking care of the customer, then the customer might think that it’s not good with working with this employee or the company. After some times he will be completely stopped to deal with that company. These might also end up with many other customer. There will be a very big upshot. For instance, if you have to present your project to your boss or you have to represent your company with company than, the communication is not good enough to convince them, you might be fired up or your company might end up not dealing with another company. To encourage your clients to buy your company products and to deal with the company in which you are working on. Buyer always makes the purchases and deals at the places where he /she can get respected and sellers communicate in a good manner and respect them.

So by containing this skill will help you to brink your respect up in the eyes of the people and it will also increase the reputation in the eyes of ourselves as well as in other’s eyes. Secondly, Interpersonal skills are also one of the most essential job skills. Interpersonal skills like teamwork and professionalism help us work better in the work with our fellow co-workers. Moreover, good Interpersonal skills help us to make our own identity, own position, knowing where do we rank between our colleagues and this competitive world. Also, working with a team in an appropriate way is dominant to us to achieve in our life and for our greater success. Interpersonal skills are the most needed because they represent our own carrier and the manners that were taught and given in the schools, by parents and in the Church or Temple or Mosque. They also represent our work ethic and it directly affects to the company’s reputation. Many employees are taking special classes or tuition for developing the Interpersonal skills, and other skills that are required in billet. As well as there are many educators who teach them these skills, but they almost charge $50 or $60 a day for the tuition, and we have to go the classes on the days that are mentioned in our schedule.

The Term Paper on Why Do People Make Mistakes?

People make errors all the time. Usually our errors are slight, like typos on the keyboard, and are easily correctable. Other times, our errors are a result of unwise practices, like tailgating on a slippery highway, and can be more consequential. Understanding why people make mistakes has been of scientific interest for many years and though scientists have been successful in developing theories ...

So, to save these much amount of your money you need to try to develop your skills. One another adeptness in included in the Interpersonal skill it is the Dress out sense. You are not supposed to wear your clothes in the company. You are supposed to wear the dress which are required by the company. They don’t even allow you to wear your wish dress in your birthday, marriage, or anniversary. Your apparels should be company approved. Bottommost, you need to know how to manipulate the situations. This adeptness is known as problem-solving skills. Though you are working with your team or your self; you need to have to adopt these skills. There is an though “Humans will not make mistakes, than who is going to make mistakes.” This though is proved by every one in the world. It is impossible in this world for anyone to do work without any mistake. Though, it is said that we don’t make mistakes huge or small, very frequently or very often, we all make mistake. If we make mistakes than we also should know how to solve it. For instance, if you are functioning in a company which produces car, by mistake you insert a wrong charging port at the place where the USB port goes. You figure this out when the car almost about to finish it’s manufacturing.

You should know what to do at that time. You just cannot say that i cannot change this. You need to strong enough at your position, that you can maneuver it. This problem solving adeptness is also proved and required in the aerospace and all other carrier places. This problem-solving fact had been proved by the Space crew of “Apollo 13”. They were about to reach the moon, only 50 miles way, but unfortunately something went wrong and all the electricity was using fast. This impact just left 6 hours of electricity. The whole team of NASA was in danger that what should we do. Finally, they came out with the result and they came safe to earth and that mission was known as Successful but not successful. In conclusion, you need to know all the essential job skills as well as know where and how to use it. According to my opinion, we all should know the 3 essential biller adeptness.

The Business plan on Thinking Skills and Problem Solving

If we can make timely and well-considered decisions, then we can often lead ourselves or our team to success (Haresh Kumar Kantilal & Anton Espira, 2008). A good decision is not only influenced by the experience, efficiency and skills of the decision maker but also the adequacy and validity of the information obtained that are related to the decisions required (Abu Mansor et. al. , 1999). ...

They are: Communication, Interpersonal skills, and Problem-solving skills. These skills helps us to develop our carrier as well as it also makes our life successful and a relaxing life in your upcoming life. We also have to learn the manners that are supposed to be presented in front of our boss or colleagues or guests or clients. By applying all this to your job skills, there will be a great impact of yours in front of the people. Also develop the self-control skills, dressing skills, and finally avoid to smoke and alcoholic beverages . This skills can lead you to a great success and a great successful life and make you self-respected.

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Employability Skills Essay Example

Job-specific training.

Employability skills are the basic necessary skills that an employee requires to obtain employment, keep it as well as perform their duties well. The greatest concern for all employers today is skilled workers. Employers are also looking for the most effective ways to train the workers they already have to improve their productivity. In the work place, the employer’s concern is the skills-gap which is the difference between the skills that the employees possess and the ones that are required for the job. Employers always look for employees who bridge the skills-gap because competent workers do the job more effectively. Employers are always ready to hire the workers who are trained. However, they are ready to provide the job-specific and specialized training for those who need further training so as to enable organizational growth.

I have worked part-time in a car-dealership company during my studies. In this organization, I have gained sufficient experience with training in organizational development. In this organisation, I have learnt important employability skills that I can apply in the marketing industry. I have enough experience on how to deal with customers as well as received the knowledge on how I can improve my skills in the future. The first step in developing my responsibilities based on previous work experience is to create an action plan. An action plan will assist me in focusing on my ideas and plan on what steps I need to take to achieve my goals in employment. Upon graduation I plan to become a management consultant or a manager. By this time, I will have a strong educational background to support my career. An action plan will help me to map out my career from the first day of work. (Balla & Fontaine 1997).

The first step of the plan is to develop my responsibilities. As a manager, I will be supervising junior employees and assist them with different tasks. Another important step of the action plan is to set measurable objectives which I can achieve. In due course I plan to become a top executive in the organization. My education background will allow me to obtain the management position with the experience playing a crucial role in effective performance of tasks. I will prioritize my tasks as set in organizational structure and work effectively despite the pressure. I would also create a list of my tasks with deadlines and contingency plans to ensure that I perform my responsibilities effectively. I will also create a timetable to ensure that I am up to date with my responsibilities. I will perform every task with the best effort and to the best quality possible. This will assist in career development. This way, it will be possible to develop my performance targets and responsibilities in the organization.

In my experience in car dealership, I have faced many challenges. These challenges have helped me in career development and provided me with experience to deal with such situations in the future. An example of such situation is when I had given a customer a trial drive without supervision. It was my first week at work. A customer came to buy a fairly expensive car. After filling the forms and leaving a credit card, the customer requested for a test drive. I allowed the customer to take out the car without supervising him. The manager realized this after the customer had already left. We were able to locate the car using the emergency tracking system available. Had the tracking system malfunctioned, I could have lost a car in my first week on the job. I reread employee rules and regulations. I also consulted experienced dealers in the organization for advice regarding customer treatment and communication. After employment in the organization, I would have communicated with the supervisors to know the rules and regulations. I would have also read the employee requirements other than making simple assumptions about my tasks in the organization. In the future, I will make sure that I communicate to the right people in the work place. This way, I will be able to avoid simple mistakes and at the same time perform my tasks efficiently. This will improve my performance as an employee making me eligible for promotions and career development. (Fallows 2000)

In my organization, I once noticed that the systems we were using to record customers’ information were slow and ineffective. The management stored information about previous customers in manual print-outs which made it harder for retrieval. This was a challenge for dealers. A customer once approached me and requested if a brand of cars and spare parts for the cars he had bought earlier were still available. After going to the information department, we realized that the customer’s information was not available in the hard-copy storage stores. The customer also understood we had lost his information and was no longer interested in the purchase. My supervisor blamed me for incompetence. I identified this problem and proposed a solution to the Information Technology department through my manager. I proposed the use of a different system for information storage and update of the current recording system. This enhanced faster sales as well as effective information storage. It was also possible to give discounts or benefits to previous customers since the system gave a notification for a previous customer during sale. The management recognized my contribution and promoted me to supervisor position.

From this experience, I can now communicate work problems effectively to both my peers as well as supervisors in the workplace. I have learnt that communication involves not only speaking or sending messages. Rather, it involves effective listening and reading to understand the message as well as use of appropriate speaking and writing skills to pass the message. For effective communication about a problem, I require effective communication skills. This involves summarizing the information about the problem. This is to ensure that I do not communicate details which should not be revealed to my peers as well as my supervisors. This ensures we apply the right approach to solve the problem. Further, I would take part in any discussions with my peers about the problem so as to ensure that I find all the relevant information that I might have left out in my discussion. The following step involves determining how and when to present the problem to the relevant people. Some problems involve verbal presentation while for some, one may require audio-visual tools. During presentation, I would make sure that I give all the relevant data without leaving any crucial point. Communication in an organization involves presentation of information in the most appropriate ways to the relevant authority. (Bloom & Kitagawa 1999).

There are different time management strategies that individuals and organizations can apply to assist in time management. Time management is important since it allows one to manage performance of tasks to meet the timeline. Time management strategies include creating a rigid timetable or a flexible timeline. I would apply the use of a rigid timetable. A rigid timetable sets specific deadlines for a certain task without any alterations.. A flexible timetable does not give a person specific shifts, but one can appear when a task is available. A rigid timetable will give me a chance to perform all my tasks with the set deadlines and, at the same time, create free time for other activities. It discourages idleness. I will prioritize all my tasks with the most important ones appearing first on the timetable. The least important will appear last. The timetable will also provide time for relaxation (Gravells 2010).

During my work in a car dealership company, we were asked to perform several tasks as a team. In these tasks, the organization wanted to come up with new and effective ways to market second-hand cars as well as sell the current stock. The organization divided the employees into teams. Each team was required to market the cars in the dealership and, at the same time, deal people who wanted to sell their cars to use the services of the dealership. The team that would have most sales as well as recruit most clients would win. The team that would win would be promoted to run a regional office that the company was opening in the neighboring city. This was a chance for the employees to prove that they possessed their personal as well as interpersonal skills to enable effective teamwork. In our group, we divided into two distinct groups with each group taking independent tasks. My group would take the task to recruit new customers while the other group would take the task to sell new cars. The two groups would undertake marketing collectively since the dealership needed clients to buy and sell cars. I was the assistant leader for my group.

In the task, we decided to come up with the most effective ways to enable teamwork. One of the requirements was that each group member had to make a contribution to the task at hand. This was important to discourage insubordination and make the all the group members feel accepted and appreciated. Each member was to pick any task at random and decide how to do it throughout the exercise. Every member would supervise each other without one definite supervisor. In the group, all members were equal with equal right to voice their concerns and propositions at the group meetings. The team leader’s activity was to coordinate actions of the two groups to enable them run as one. In the task to sell cars, the group performed well; it ran adverts on the local radio stations on car sales offers as well as posters in the city. Our group also ran adverts and posters. However, our main challenge was to talk with clients directly and convince them to apply the services of our dealership company. We had challenges in talking with customers to leave their cars in the dealership at a fee before we would find buyers (Trought 2012). At the end of the task, our team finished second of the overall six teams. We were promoted to be supervisors in the dealership.

Teamwork is an important skill in any organization. For teamwork to be successful, every member of the team must have effective personal as well as interpersonal skills so as to enable the relationship with other members of the team. The team members must be willing to work in the team dynamics to enable effective running of the group. There are different ways that a team might utilize in performance of different tasks. The first way is to choose group leaders as the supervisors and decide to work on the tasks collectively. This is similar to organizational structure with the group leaders acting as the managers. This method is effective since it translates structure of an organization to the group. The members feel as if they are in the organization. The other alternative is to allow team members to work as groups with each group tackling a single task. This is a more effective method since all the members perform on specialized tasks with the group leaders being the coordinators. The third alternative is to work without leaders with each member performing a specific task at random. All members are equal with equal suffrage in the team. This ensures that the members are comfortable without insubordination or supervision. However, this method is not always effective since it may cause chaos in the workplace. Teamwork requires proper relationship between the members to ensure that they work effectively (Overtoom 2000).

The main problem of dealership is the competition among its clients for employees. There are usually about ten employees and two supervisors in the showroom. The dealership pays its employees on the basis of commissions on sold cars, hence, when a customer comes in, one can see the employees rushing to meet him. The employees attempt to sell as many cars as possible. At times, the employees literary fight for the customers. Two or three employees meet a customer at the door and start talking at once. This is the main problem which discourages potential clients. It promotes negative organizational culture and portrays the employees as lacking efficient employability skills. Management in the organization must come up with the right interventions to change the customers’ attitudes towards the dealership. The organization needs to come up with interventions to increase employability skills of the employees. These skills should ensure that the employees perform their tasks effectively, and at the same time, are able to promote positive organizational culture (Gregory & Bazen 2000).

First, the organization can divide the warehouse into parts with each part having at least two employees. This will ensure that they employees are able to handle the customers effectively and without stiff competition. The dealership should also change the terms of remuneration for their employees. They should pay the employees a standard fee regardless of the number of cars they sell. Any additional sales should come with benefits such as bonuses or promotions. The organization should ensure that it promotes teamwork amongst its employees. This is by ensuring that it gives the benefits promotions from sales in teams rather than as individuals. This will motivate the employees to sell more and at the same time ensure that they stick to norms of etiquette in the workplace. The organization must also train its employees on specific requirements during sales. The employees might have skills in sales and marketing, but lack experience in car dealership. This will enable them to know how to approach the customer as well as how to talk to the customer without creating negative image of organizational (Hind & Moss 2005).

The new interventions will have effects in the organization after their deployment. These strategies will enhance the employees’ skills to make them effective salespeople in car dealership. Dividing the employees into teams of three or four will also give them a chance to promote organizational development. The employees will be able to sell in teams and enjoy the benefits as a team. This approach makes the employees have a perception that every colleague is a teammate rather than a competitor. It also promotes positive competition whereby performance appraisal is by the basis of merit for a team. The approach will also eliminate the negative picture they portray by rushing for customers at the door.

Employees in an organization play a vital role in influencing the attitude of the customers and clients, since they come in direct contact with the clients. Therefore, efficient employability skills will lead to more sales and, thus, organizational growth. Enhanced employability skills make it easier for an individual to get promotion. In an organization, the management can train workers to become more skilful and at the same time employ workers with the skills. The methods that the organization will use to solve the problems will also enable the employees to set their goals to ensure that they improve their skills and become more employable (Bennett & Dunne 2000).

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My Talents and Skills

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• Topic: Skills

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