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How to turn survey results into a great presentation

How to Create a Survey

How to turn survey results into a great presentation

Turning survey results into presentation, choose the best data to share, tell a story, adhere to common design rules, create an additional report.

You’ve launched your survey . The results are in. Now it’s time to make sense of them.

Creating a survey results presentation is one of the best ways to analyze your results and present them to stakeholders in a format that makes them clear and understandable.

It’s not as simple as copying and pasting everything into a PowerPoint presentation, though. Here’s how you can create an awesome survey results presentation.

Why you should turn survey results into a presentation

Not everyone is going to be willing to sift through all your survey responses and tease out the relevant findings. That’s why you need to succinctly summarize those findings and make them digestible for everyone. A survey results presentation is the perfect tool.

How to create a survey results presentation: Best practices

Before you rush to turn your responses into a presentation, take the time to acquaint yourself with the following best practices.

Not every insight you collect from your survey is going to be relevant to your target audience. So start by narrowing down your dataset to include only information that’s useful. Think about what you want your audience to take away from your presentation, and then choose your data accordingly.

If you really want to capture your audience’s attention, tell a story with your presentation. Rather than just show them the raw data, explain what the findings mean and why your audience should care.

Using subjective feedback from surveys can work well. While it’s helpful to show data that proves your point, using specific examples can make your presentations much more powerful, writes corporate trainer Dana Brownlee .

There are several design best practices you should follow, writes Shonna Waters, Ph.D. , vice president of strategic alliances and partnerships at professional coaching platform BetterUp. That includes using a minimalistic background, placing only your major points on each slide, and avoiding blocks of copy. “Keep the presentation stimulating and appealing without overwhelming your audience with bright colors or too much font,” Waters advises.

Not all of your survey findings will be suitable to include in your presentation, but they may still be essential for stakeholders. “If you’re presenting data to senior executives or business clients, you might want to prepare a full report on your findings,” writes Swetha Amaresan , senior marketing coordinator at Nickelodeon International. “You wouldn’t refer to this document during a presentation, but you might hand this to your audience to read through on their own time.”

How to turn survey results into a great presentation Image-1

Turn survey results into a presentation with Jotform Report Builder

If you’re worried about keeping track of all the best practices above, let Jotform’s Report Builder do the hard work for you. Jotform Report Builder automatically turns your Jotform survey responses into beautiful, professional reports.

Create the perfect report with a range of charts and tables. You can drag and drop design elements to suit your tastes. Don’t worry about having to update your presentation once it’s designed — presentations are updated automatically with each new form submission.

Just so you know

Automatically turn your survey responses into professional presentations with Jotform Report Builder .

How Jotform can make surveys easy

Whether you want to create a survey or turn your existing survey into a report, Jotform is the ideal tool. With over 800 free survey templates , it’s easy to get started.

You can tailor the survey to your needs, choosing the format that works best for you. That could be a classic survey where all questions are listed on a single page, or you may opt for Jotform Cards, where you ask one question per page.

If you want to dig deeper, you can use conditional logic to create an interactive survey that changes depending on each user’s response. Conditional logic improves the quality of answers from respondents while also improving the completion rate.

With Jotform, you never have to worry about privacy or security. All Jotform form data is protected with a 256-bit SSL connection and is compliant with the General Data Protection Regulation and the California Consumer Privacy Act. You can even add an optional feature that helps with HIPAA compliance if you’re creating a healthcare survey.

Thank you for helping improve the Jotform Blog. 🎉

Examples of Survey Results Presentation

1. infographics: visual storytelling.

Infographics are a powerful way to transform complex survey data into visually engaging graphics . Use colorful charts, graphs, and icons to highlight key statistics, trends, and demographic information. For example, create a pie chart to illustrate the distribution of responses across multiple-choice questions or a line graph to show trends over time. The key is to distill your data into clear, bite-sized visual elements that your audience can quickly grasp.

2. Data Dashboards: Interactivity and Exploration

Take advantage of tools like Tableau or Power BI to create interactive data dashboards. Dashboards enable you to present survey results dynamically, allowing your audience to explore the data on their own terms. Include filters, drill-down options, and real-time updates to enhance user engagement. Dashboards are particularly useful when you have extensive survey data that needs to be sliced and diced for deeper insights.

3. Word Clouds: Uncovering Key Insights

Word clouds are an excellent choice for visualizing text-based survey responses, especially open-ended questions. They condense words or phrases from respondents into a visual representation where the size of each word corresponds to its frequency. Consider using color-coding to convey sentiments or themes. Larger, bolder words represent those mentioned more frequently, offering a quick overview of respondents’ opinions and feelings.

4. Comparative Charts: Highlighting Differences

When you want to showcase differences or trends across survey categories or time periods, comparative charts come in handy. Options like bar charts or stacked column charts can effectively communicate these variations. Employ color coding, annotations, and clear legends to make your comparisons readily understandable. These charts are excellent for highlighting key takeaways and trends.

5. Heatmaps: Regional Insights

Heatmaps are fantastic for visualizing survey responses geographically or in relation to specific areas of interest. They use color gradients to represent data, allowing your audience to quickly identify regional patterns or disparities. Whether you’re analyzing customer preferences by location or regional variations in employee satisfaction, heatmaps provide a spatial context for your survey results.

6. Case Studies: Adding Depth and Context

Sometimes, raw survey data lacks the human touch. Enhance your presentation by sharing real-life case studies that relate to your survey findings. Incorporate anecdotes, quotes, or stories from survey respondents to humanize the data. Case studies add depth and context, making your results relatable and memorable. They also help your audience connect with the data on a personal level.

7. Video Presentations: Dynamic Engagement

For a truly dynamic presentation, consider creating video content that incorporates survey data. You can blend survey insights with interviews of respondents and visual elements. Videos add a compelling dimension to your presentation, making it engaging and memorable. Utilize animations, voiceovers, and on-screen graphics to convey survey insights effectively. Videos are ideal for capturing attention and conveying complex information.

Additional Tips for Survey Presentation

Along with these best survey results presentation examples, here are some additional tips for you to make the presentation easier.

Understand the Audience

Before diving into the presentation, consider your audience. Are they stakeholders, colleagues, or clients? Tailoring your presentation to their level of expertise and specific interests is essential.

Choose the Right Format

Select a format that suits your audience and the nature of the survey:

PowerPoint Presentation: Ideal for concise, visually appealing presentations.
Written Report: A more detailed document with in-depth analysis.
Infographic: Great for conveying key statistics in a visually appealing manner.
Oral Presentation: Effective for live discussions or meetings.

Structure the Presentation

Regardless of the format, a well-structured presentation is key:

1. Title Slide

Title: Make it clear and concise.
Presenter’s Name and Date: Include your name and the presentation date.

2. Introduction

Briefly introduce the survey’s purpose and context.
Mention the survey methodology and sample size.

3. Key Findings

Use clear headings for each key finding.
Utilize graphs, charts, and tables to illustrate data.
Provide context and explanations for each finding.

4. Demographics

Present demographic information about survey participants.
Use visuals like pie charts or bar graphs to represent demographics.

5. Detailed Analysis

Dive deeper into key findings.
Offer insights, trends, and potential implications.
Support your analysis with data visualizations.

6. Recommendations

Suggest actionable recommendations based on the findings.
Prioritize recommendations and outline steps for implementation.

7. Conclusion

Summarize the main takeaways from the survey.
Reiterate the importance of the findings.
Open the floor for questions and discussions.

Narrative Flow

Tell a story with your data:

Start with the Big Picture: Begin by highlighting the most significant findings.
Build Context: Provide context and background information.
Present Details: Dive into specific findings and data.
Summarize and Conclude: Recap the main points and conclude with key takeaways.

Design and Style

Use a consistent color scheme and font style throughout.
Keep visuals uncluttered and easy to read.
Use visuals to complement your narrative, not overwhelm it.

Practice and Feedback

Before presenting, rehearse your presentation to ensure a smooth flow. Seek feedback from colleagues to fine-tune your content and delivery.

Engage Your Audience

Encourage questions and discussions.
Use anecdotes or real-life examples to make data relatable.
Summarize key points at the end for clarity.

Closing Thoughts

In conclusion, the way you present survey results can greatly impact the effectiveness of your message. Tailor your presentation style to your audience’s preferences and needs. Whether you opt for infographics, data dashboards, word clouds, comparative charts, heatmaps, case studies, or video presentations, the goal remains the same: to make your survey findings accessible, insightful, and actionable. By choosing the right presentation method, you can transform data into meaningful insights that drive decision-making and action.

Survey Analysis Report Example: What to Include and How to Present

The Best Way to Present Survey Results: Engaging, Informative, and Impactful

How to Present Survey Results in PowerPoint (3 Insanely Quick Shortcuts)

Mikel Resaba

How to Present Survey Results in PowerPoint (3 Insanely Quick Shortcuts)

Struggling with presenting survey results in PowerPoint? Not sure how to present survey results in PowerPoint in ways that are easy and quick? It’s a common challenge: turning a spreadsheet of numbers into a compelling visual story. Before we delve into solutions, let’s address the core issues:

Audiences can easily get overwhelmed by raw data.
Essential insights often get buried in charts and graphs.
Keeping the presentation interactive and engaging is not straightforward.

Now, how can we overcome these obstacles and captivate our audience? The answer lies in a combination of innovative tools and presentation techniques, which we will explore next.

How to Present Survey Results in PowerPoint: Quick Suggestions

ClassPoint Quick Poll : Run live polling in PowerPoint and display the survey results instantly to your audience.
Infographics and Data Visualization: Utilize infographics to make complex data more understandable. Tools like PowerPoint’s built-in chart and graph features can help you create visually appealing representations of your survey results.
Interactive PowerPoint Slides : Incorporate interactive elements like hyperlinks, triggered animations, or embedded videos to make your presentation more engaging. These features can illustrate your survey findings in a dynamic way.
Storytelling with Data: Use a narrative structure to present your survey results. This involves setting up a storyline where data points are introduced as part of a larger narrative, making the presentation more relatable and memorable.
Comparative Analysis: If your survey results are comparative in nature, use side-by-side comparisons, before-and-after snapshots, or trend analyzes to depict changes or contrasts effectively.
Animated Charts and Graphs: Animations can be a powerful tool in highlighting specific parts of your data. Animated bar charts, pie charts, or line graphs can draw attention to key findings in your survey.

3 Insanely Quick and Easy Ways on How to Present Survey Results in PowerPoint !

Presenting survey results effectively requires more than just sharing data; it involves storytelling, visual impact, and audience engagement. Whether you’re an educator, a business professional, or a researcher, the way you present your findings can significantly influence your audience’s understanding and reaction.

Today we are sharing with you 3 insanely quick and easy shortcuts to present survey results in PowerPoint 👇

1. ClassPoint Quick Poll

How to Present Survey Results in PowerPoint - ClassPoint Quick Poll

The first and more effortless method of presenting survey results in PowerPoint is through running a live poll in PowerPoint , then displaying the results instantly while presenting. This method combines conducting a live poll and presenting the survey result into one seamless act.

Here’s how you can do it 👇👇

Step 1 : Install the ClassPoint add-in for PowerPoint.
Step 2 : Launch any presentation slides and enter slide show mode.
Step 3 : Click on “Quick Poll” on the ClassPoint tab at the bottom of your screen and choose from three poll types: true or false, yes or no, and agree or disagree to launch the poll.
Step 4 : Audience can join your poll at classpoint.app and the poll and survey results will be immediately displayed on your slide.

Benefits of ClassPoint Quick Poll

Ease of Use: ClassPoint’s Quick Poll integrates seamlessly with PowerPoint, allowing for instant poll creation without the need for external apps or tools.
Diverse Poll Types: Choose from True/False, Yes/No/Unsure, Feedback polls, and Custom polls to suit the nature of your survey data.
Real-Time Engagement: Engage your audience by receiving immediate responses, making your presentation dynamic and interactive.

2. Presenting Survey Results Using Charts

The traditional way.

Charts provide a clear and concise way to present your survey data. PowerPoint’s array of chart options allows you to tailor your data presentation to your audience’s needs.

Here’s a quick step-by-step guide:

Step 1 : Select the data for your chart.
Step 2 : Go to the ‘Insert’ tab in PowerPoint and choose ‘Chart’.
Step 3 : Pick the chart type that best represents your data.
Step 4 : Customize the chart’s design and format it to fit your presentation style.
Step 5 : Insert the chart into your presentation and use it to tell the story behind your data.

The Pro Way: Using PowerPoint SmartArt

Step 1 : Type your data as texts or bullet points in PowerPoint.
Step 2 : Navigate to PowerPoint ribbon and select ‘Convert to Smart Art’.
Step 3 : Next, choose the desired chart or graph.

Alternatively, you can also select ‘Smart Art’ under the ‘Insert’ and select from a range of pre-designed charts or graphs, then insert the survey data accordingly.

3. Presenting Survey Results Using Animations

Animations can bring your data presentation to life. With PowerPoint’s animation features, you can take your survey result presentation up a notch. There are many ways you can animate your charts, but in this article, we will be sharing with you a cool way of animating your survey results in the style of a donut chart:

Step 1 : Add the shape ‘Arc’ to your PowerPoint slides.
Step 2 : At the settings panel, change the ‘Cap Type’ to ‘Round’, and adjust the width to your liking.
Step 3 : Select the “Wheel” animation effect from your PowerPoint ribbon.
Step 4 : (Optional): Add an ellipse at the tip of the wheel to make the animation more seamless.

FAQs on How to Present Survey Results in PowerPoint

When it comes to presenting survey results in PowerPoint, several questions often arise. This FAQ section aims to address some of the most common inquiries, providing clear and concise answers to help enhance your presentation skills.

How can I make my survey results stand out in a presentation?

To make survey results stand out, use a mix of visual aids like charts, graphs, and infographics. Tailor the design to your audience and ensure that the key findings are highlighted clearly and concisely.

What are some effective ways to keep my audience engaged during the presentation?

Engage your audience by incorporating interactive elements like live polls, quizzes, or Q&A sessions. Also, use storytelling techniques to weave your data into a compelling narrative.

Can I use animations effectively in presenting survey data?

Yes, animations can be used effectively to draw attention to specific data points. However, use them sparingly to avoid distracting from the main message.

Is it important to customize PowerPoint templates for survey presentations?

Customizing PowerPoint templates helps in aligning the design with your presentation’s theme and makes your data more accessible and understandable to the audience.

Elevate Your Presentations Today: Embrace ClassPoint’s Quick Poll

Ready to revolutionize how you present survey results? Embrace the power of C lassPoint’s Quick Poll to make your presentations more interactive and insightful. Here’s how you can get started:

Experiment with different poll types to find what best suits your audience.
Analyze the results in real-time for a more dynamic presentation.
Use the feedback to refine your approach and content.

About Mikel Resaba

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Best Google Forms Timer Addon

How to Turn Survey Results into Presentations? [11 minutes read]

You’ve done all the creating, designing, and distributing of your survey work. And now the results are rolling in. What to do? Show off your survey results into presentation… in a fantastic way of course! We got that here in this article. Here are some tips to help you turn survey results into a great presentations.

While the downloadable or emailed survey report are more traditional way of presenting survey results, there are better and more engaging ways today. And one of these is through a live, visual presentation.

Whomsoever you’re presenting survey results, visual live presentations helps drive greater engagement and collaboration. Subsequently, bring about better decision making and actions. So, let’s first look into ways to present survey results.

Key Takeaways

There are different ways to effectively present survey results like through charts and graphs, infographics, video infographics, and live-presentations
There are best practices or tips to use or follow to turn survey results into great presentations. Firstly, it is necessary to choose the data that has to be presented, not everything can be added into the presentation.
Furthermore, providing a presentation structure is better, like presenting data in a story format. Apart from that, visualise the survey results, adhere to basic design rules, show open-ended questions in style, and use a right presentation tool.
Google Forms display survey results to make the presentation process easier and quicker. It shows results in summary in charts and graphs format that can be copy and pasted to their presentation.
Besides, you can also connect forms to sheets to have a data in sheet where you can also create charts for the data.

Ways to Effectively Present Survey Results

A survey is a useful way to collect data from the market, know the latest trends in the market, and about consumer preferences, etc. And the best technique for understanding a survey is to visualize them, as otherwise, it will be difficult to interpret the data.

You can display survey results in different ways from simple charts to presentations and more. Here we will look into a few ways to effectively present survey results analysis.

A chart [like pie chart ] or a graph is the most common and popular visual representation of survey data. The major objective of using charts or graphs is to display survey results report in a meaningful manner.

There are several types of charts that can be used to display survey results. However, it is important to use the correct chart at the right time basically they can be said as Good charts. They convey information easily to the audience, whereas bad charts leave you confused.

2. Infographics

Infographics are another great way to share information with your audience. Survey results are easily interpreted into graphs and charts, making survey results & infographics a perfect combo.

Infographics is a modern survey reports that are not only eye-catching but also make data look pleasing and impactful.

3. Video Infographics

Video infographics are another type of infographic to represent data in an animated way. Such types of survey results report is created by combining different animations in one video. Besides, it helps to explain survey data in an engaging way.

4. Presentations [Real-time Visuals]

Last but not least is Presentations. Creating survey results into live presentations can help data to be more understandable to your audience, especially in the corporate world. The best of presenting survey results in a report is by turning every data, and statistic into a visual presentation.

Creating a visual presentation is an art. You must take a lot into account like the type of data you would like to share, the medium for your data, and apart from the design and quality of your presentation.

From Powerpoint and Google Presentation to Prezi, there is a whole host of presentation tools available with features including animated gifs, and transitions that bring your presentation to life.

Tips to turn survey results into a great presentation

As discussed in the above section, there are different approaches to presenting survey results analysis. And to turn survey results into presentations is a great way, widely used in the corporate world to present statistics and overall data of surveys of the market.

With help of graphs and charts, one can create a visual presentation that makes your data look fun and interesting instead of boring and drag. To turn survey results into presentations there are a few tips and ways that you can and must follow to be presenting survey results in a great way.

Choose the data

You may have tons of insights from the survey result or survey results to deal with. All of them may contain a wealth of useful information, however, not every insight might benefit your audience.

Therefore, be selective with the data you want to present and your presentation needs to be clear and concise. Think about what you want your audience to take away from your presentation and then choose your data accordingly.

Tell a story [Presentation Structure]

When it comes to turning survey results into presentations, some of the best results are possible when they are presented like a story. To present it in an effective story way you must follow the presentation structure, you’ll be able to communicate the key findings to your audience.

What’s the most crucial issue? – Whatever your burning question is that you’re trying to find answers to through a survey, make it your key theme. Engage your audience with its outcome.
Focus on what data mean to your audience – present survey results that might impact your audience’s lives or their work. While they’ll be keen to hear about your survey’s findings, they’ll be more interested to know how this might impact them.
Communicate actions you need your audience to take – Whatever you’re presenting they are likely to take action. So, whatever the actions, it needs to be communicated clearly.

Visualise the survey results

Besides the presentation structure, you also need to be thinking about what visuals will bring your data and story to life. As indicated in the previous section we discussed various ways to present survey results. You can present data with graphs and charts, infographics, or focus on numbers because influential statistics are key to resonating with your audience.

Adhere to design rules

There are several design best practices that you should follow to present survey results into presentations in a beautiful way. Like using a minimalistic background, placing only major points on the slides, and avoiding block copy. Furthermore, you can customize charts color, like changing each bar based on your preferences.

Display open-ended questions in the style

You can add open-ended questions though they cannot be included in the graphs and charts. But they do make a good contributor, besides you can ignore results from open-ended questions while making a presentation.

survey-results-into-presentations-word-cloud

Showing what your audiences have to say about your product or feedback, or anything can drive your point home. To present it in a visually attractive manner you can use it in a ‘word cloud’ style. It can help break down your respondents’ most commonly used words/phrases in a way that’s visually intuitive.

The right presentation tool can make a difference

There are several presentation tools available, each with its own unique benefits. Your work is to choose the tool that can help you showcase your data just how you want them to. Besides, that has a feature set that allows you to visually present the date you want to show.

Following are the few presentation tools that are widely used and come in handy for your presentations.

Google Slides

All of these tools are way popular and many of them allow you to use animated gifs, which can make presentation display more appealing.

How to Present Survey Results with Google Forms?

There are various tools to create surveys and one of them is none other than Google Forms. Google Forms is a free survey tool that allows you to create surveys for any purposes. Here, we are going to through steps discuss how Google Forms help you in survey results report and how you can present survey results into presentations.

If you want to know how to create survey in google forms in detail, then check you may want to first check this article – How to Create a Survey in Google Forms? [Beginner’s Guide]

Step 1 – Let’s just imagine that in this first step we have setup the Google Forms, selected a blank form or a template and created the survey with questionnaire and configured all the necessary settings.

Step 2 – Once all the creation part is completed it’s time to send forms to your target audience. So, to do so click on the Send option, you can add collaborators (add editors option) from there and then to send there are three options available.

Copy the link if you want to send it to large mass or embed HTML to your webpage. Otherwise, you can also send email invites to your audience.

survey results into presentation-send-form

Step 3 – Once you’ve sent the survey to your audience and you start getting all the responses or you’ve received all the responses. You can see the result data under the Responses tab in three different ways.

As Summary you will find responses of each questions as charts and graphs format. You can also see insights of the results.
In Question option you can find each questions responses result.
Under Individual option you can see what each respondents’ results are.

Step 4 – If further you want to turn survey results into presentation, you just have to copy the summary of each question result under the Summary option. And then you can paste it in your presentation.

However if you want more customization for your charts and graphs that Google Forms summary doesn’t allow, we have another option with the help of Google Forms that you can follow.

It is to connect Google Forms with Sheets and you’ll receive all the data there that you can then analyse and make it into charts and graphs.

Step 5 – In Google Forms, go to the ‘Responses’ tab, click on the ‘Create Spreadsheet’ icon, and your google sheet will be ready with all the questions and responses. It will open up to your Google Sheet with all the form data inside it.

[Note* You could also create a spreadsheet while creating the Google Forms, just click on the sheet icon and you’ll have a sheet for that form. Afterward, all the responses you will get also be updated in Google Sheet.

You can also download responses into as .csv format if you want to open it in excel sheet instead of google spreadsheet.]

Step 6 – Once in the Google Sheet, select all the data in rows and columns. To select a column, click on the top cell that contains the question and scroll it till the end of the responses.

Step 7 – Now, click on the ‘Insert’ from the toolbar at the top. From ‘Insert’ select ‘Chart’ to generate a chart. In the ‘Chart Editor’ dialogue box on the right side, under Setup select chart type, add label to your chart (which should be the question), etc.

Step 8 – Click on the ‘Customise’ tab in the ‘Chart Type’ and custom the chart or graph according to your liking.

Step 9 – You can then copy the charts and graphs to any of your presentations.

There is another way that is a bit more extensive however it not only lets you to download responses in .csv file but it has other features that you can make use of. This another way is ExtendedForms for google forms, it is a timer and proctor add-on that shows you the summary of the responses, along with responses of each respondents, and also able to download csv file.

To start with, install the ExtendedForms app, once installed you’ll see a puzzle-shaped icon on the top bar. (If you don’t see one, refresh the page) Click on it > ExtendedForms > Configure.
The settings dialogue box will appear, and you will see all the basic settings configurations (like share , timer) to configure.
Go to the main settings page of ExtendedForms or dashboard, click on the ‘Responses’ option in the settings box in Google Forms.
It will take you to that Forms page of ExtendedForms. Click on this ‘፧’ icon and then ‘Export CSV.’
The excel sheet will be downloaded to your device of that particular form.
You can either open it in your excel sheet or you can also open it in your Google sheet.

This is how anyone using google forms can see the results and turn it into a good presentation with visuals.

You’re nearing the end – your charts look great and you’ve picked out some great quotes to highlight your main points. Now it’s time to share your hardwork and survey results analysis.

This was our guide to how one can turn survey results into presentations. We have provided you with tips and how if you use google forms can it make your work easier. Besides, it has ExtendedForms add-on power to advance your survey you can also download .csv file so that you can analyse the data in excel sheet.

Furthermore, the add-on also gives you the ability to add deadlines and auto-submit survey once the timer ends. You’ll not only get a countdown timer for your form but you will also get summary analytics (in form of the bar graph) in the ExtendedForms dashboard. Try out the add-on but before that check out its website and blogs to know more.

duplicate-google forms-extendedforms-banner

How to Duplicate Google Forms? [In 2 Ways]

How to Use Proctor System in Google Forms – Ultimate Guide

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ChartExpo Survey

How to Prepare a Survey Results Presentation?

Data insights are the backbone of any survey results presentation.

People want data before making a decision. But they want it in a form that’s appealing to their emotions.

So, how do you serve data in a tantalizing and easy-to-understand form?

Let’s imagine you’ve just gathered survey responses. But you’re stuck in the trenches. You don’t know how to turn these responses into compelling data stories.

How do you jump over this obstacle?

Survey responses are complex and may have textual and numerical data. This requires you to change your strategy during the analysis phase.

We recommend you try these charts, namely:

CSAT Score Bar Chart

Customer satisfaction chart, likert scale chart.

These survey-based charts and graphs are tailor-made specifically to help extract in-depth insights into your survey responses.

Yes, you read that right.

Excel lacks ready-to-go, easy-to-read, and insightful survey results presentation graphs.

We’re not recommending you dispose of your Microsoft Excel.

Installing third-party apps (add-ins) to access ready-made and easy-to-decode survey results presentation charts.

In this blog, you’ll learn:

How to create compelling survey results presentation charts?
What is survey data?
What are the best graphs to use for survey results?
How to present survey results using the Likert scale?
The tested add-in you can install in Excel to access ready-to-go Survey-based charts.

How to Conduct a Survey Results Presentation?

Before jumping right into the how-to guide, we’ll address the following question: what is survey data?

What is Survey Data?

Survey data is the information collected from target respondents.

This data is usually about a specific topic to conduct research.

You have multiple methods at your disposal if your goal is to gather survey data for further analysis.

In fact, you can use a diverse number of mediums to gather feedback and opinions from the desired sample of your niche market.

Seasoned data visualization experts use freemium tools like Google Forms and Microsoft Forms to collect survey data faster.

These tools are free, easy to use, and, most importantly, shareable via email, social media, or website embeds.

Once you have gathered responses, what’s the next step?

This is what we seek to address in this blog.

In the coming section, we’ll address the following question: what are the best graphs to use for survey results?

What are the Best Graphs to Use for Survey Results?

Some of the tested and recommended charts for visualizing survey data include the following:

csat score bar chart in survey results presentation

A CSAT Score Bar Chart is one of the survey results presentation-oriented visualizations you can use to display insights into your data.

The chart shows a Net Promoter Score – a customer experience-based metric.

The resulting insights are displayed along a Y-axis between -100 and +100. Use this graph to measure your customers’ level of loyalty.

customer satisfaction chart in survey results presentation

A Customer Satisfaction Chart is a survey result presentation-based graph you can use to display insights into close-ended questionnaire data.

The visualization shows the respondents agree or disagree with topics related to your brand. The easy-to-interpret chart is segmented into red and green, representing YES and NO.

A Likert Chart is one of the survey results presentation-based visualizations you can use to showcase insights into the sentiments of your target respondents.

This psychometric scale-based visualization is best suited for displaying insights into survey data.

There are many Likert Scales types, depending on agreement/disagreement levels. For instance, a 7-point Likert Scale Chart has up to 7 options for each question.

In the coming section, we’ll show you how to present survey results using the Likert Scale.

Also, we’ll unveil to you the tested and recommended add-in you can install in Excel to access survey result presentation-based visualizations, such as Likert and CSAT Score Bar Charts.

You don’t want to miss this.

How to Present Survey Results Using the Likert Scale?

Excel is one of the popular tools of visualization among business owners.

But it lacks ready-made survey results presentation-based visualizations, such as Likert Scale.

We’re not advising you to do away with Excel.

There’s an amazingly affordable tool that comes as an add-in you can easily install in Excel to access ready-to-go and easy-to-read survey results presentation-based visualizations, such as Likert.

The tool is called ChartExpo.

ChartExpo is an add-in you can easily install in your Excel to access ready-made and visually appealing survey results presentation-based visualizations, such as CSAT Score Bar Charts.

ChartExpo’s Features and Benefits

You can turn overwhelming tables and spreadsheets into ready-made and visually stunning charts with just a few clicks.
ChartExpo has a 7-day trial, which is free. So, if you’re unsatisfied with the data visualization add-in within a week, you can easily opt-out within minutes.
You have unlimited freedom to customize your charts and graphs according to your preferences.

In the coming section, we’ll show you how to install ChartExpo and visualize your data using easy-to-follow steps.

Let’s get started.

In this section, we’ll show you how to visualize your survey responses using a Likert Scale (one of the tested and proven survey result presentation visualizations).

Let’s get on with it.

To get started with ChartExpo in Excel, follow the steps below:

Open your Excel desktop application.
Open the worksheet and click the Insert button to access the My Apps option.

Click the Insert button to initiate the ChartExpo engine.

Click on Likert Scale Chart icon to get started.

Highlight your data and click the Create Chart From Selection button, as shown.

Check out the final chart below.

What do you mean by survey data?

You can use diverse mediums to gather feedback and opinions from the desired sample of your niche market.

What is the primary purpose of the survey?

Surveys can help you gauge the representativeness of your target market’s views and opinions.

When done well, they provide reliable insights into people’s opinions and sentiments that can be used to make crucial decisions.

Visualize survey responses using charts and graphs, such as CSAT Score Bar and Likert Charts.

People want data before deciding. But they want it in a form that’s appealing to their emotions.

How do you serve data in a tantalizing and easy-to-understand form?

Assume you’ve just gathered survey responses. But you’re stuck in the trenches. You don’t know how to turn these responses into compelling data stories.

Survey responses are complex and may have qualitative and numerical data. This requires you to change your strategy during the analysis phase.

We recommend you try these charts, namely CSAT Score Bar, Customer Satisfaction, and Likert Scale Charts.

These survey-based charts and graphs are tailor-made to help extract in-depth insights into your responses.

Net Promoter, NPS, NPS Prism and many other terms related to NPS are registered trademarks of Bain & Company Inc., Satmetrix Systems Inc., and Fred Reichheld.

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Survey Tips – January 24, 2023 January 24, 2023

How to present survey results—analyze and visualize data easily.

The best way to understand survey data is to visualize it. So, after collecting and analyzing results , it’s crucial to present them in a clear, concise, and visually appealing way. In this article , we’ll discuss the best practices for creating a successful visualization of research data.

Keep reading to discover the top ways to present survey results, helpful tips on doing it right, and the best online tool that can present all the data for you.

Presenting Survey Results

The best way to present survey results to help explain your data is to use visuals (graphs, charts, etc.) You should organize the presentation in a way that’s easy to follow and understand, with unbiased and objective results . Find your options below.

1. Graphs and Charts

If you’re looking for the most visually appealing ways to present survey results , graphs and charts are good options. These make a quick and easy-to-understand graphic.

Here are some of the commonly used types of graphs and charts:

Pie chart: A popular chart type, it shows the breakup into sections, with the sum of all slices being 100%.
Venn diagram: Uses overlapping shapes (often circles) to illustrate the logical relationships between different sets.
Line graph: Displays how one or more variables or results change over time by tracking the ups and downs of the data .
Bar graph: Simple to create and easy to interpret, it’s the most commonly used type to track changes over time or compare things between different groups.

2. Infographics

Using infographics alongside graphs and charts adds a creative twist and enhances the message instead of distracting from the data.

The eye-catching graphic visual representations will make survey results more impactful and visually pleasing , which will leave an unforgettable impression on the audience.

3. Data Table

Tables are an efficient way to display numerical data easily . Software like Excel or SPSS helps create tables, and you can even remove unnecessary information to focus on the data intended to be shared with a specific audience.

Similarly, spreadsheets like Excel might not be visually appealing, but they are an excellent option for organizing large amounts of data for a survey results report .

4. Video Infographics

Using animation for an informational video, like in videos or animated infographics, is an excellent strategy for presenting survey results .

With sound, animation, and colorfully displayed statistics , you’re bound to keep your audience engaged . It’s an effective communication tool to convey complex and concrete information effortlessly.

5. Presentations

Combining visuals with the text through a presentation is a practical way to present survey results in an understandable way .

Not only does a presentation allow you to present the early stages of your survey, but it’s also good for showing your questions , hypotheses, and analysis methods.

What To Keep in Mind When Presenting Results

When presenting survey results , be sure to do the following.

Explain technical terms your audience might not be familiar with.
Put the results in context , comparing them to other surveys or data sets.
Highlight the most critical findings from the survey.
Be clear about the meaning of the results and the way you obtained them.

The most important thing to remember when presenting survey results is that correlation doesn’t equal causation. It implies that just because two things are related doesn’t mean that one caused the other.

You must also be aware of potential biases in your sample when presenting survey results. For example, self-selection bias occurs when people who feel strongly about a topic are more likely to respond to a survey related to it.

Visualize Your Data With SurveyTown

SurveyTown is your one-stop solution for surveys . Not only does it help create any survey (even completely custom ones), but it also creates real-time survey reports to help see your ratings.

The software will collect all the responses to your survey and present the results in beautiful charts and graphs. From seeing the number of responses to viewing your aggregated statistics on responses in charts, SurveyTown simplifies the process of analyzing and presenting the survey results.

You can also use the APIs to export data, retrieve response data, or integrate your survey data into other applications.

Final Thoughts

As is evident, your work doesn’t stop at merely collecting and analyzing survey data . It’s equally important to present it the right way so that your audience understands the outcome of your survey clearly.

While you can try to create graphs, charts, infographics, tables, or presentations, SurveyTown can help simplify your work by doing all the visualization for you. Check out our pricing plans here !

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Survey Result Presentation – Ultimate Guide to Practice in 2024

Astrid Tran • 05 April, 2024 • 9 min read

We are looking for a new way to create an effective survey result presentation ? Check out the best guide with 4 how-to-steps with AhaSlides!

When it comes to surveying result presentation, people are thinking of combining all survey results into a ppt and presenting it to their boss.

However, reporting your survey results to your boss can be a challenging task, it starts with your survey design, understanding the survey’s goals to achieve, what you have to cover up, what are important findings, or filtering irrelevant and trivia feedback, and put them into a presentation in a limited time for presenting.

All the process is pretty time and effort-consuming, but there is a way of dealing with the problem, by understanding the essence of a survey and a survey result presentation, you absolutely can deliver an impressive presentation to your upper managerial level.

What is a survey result presentation
Benefits of having a survey result presentation
How do you set up a survey result presentation?
#1 Focus on numbers
#2 Using visual elements
#3 Analysis of qualitative data
#4 Use an interactive survey tool
Best Survey Questions

The Bottom Line

Frequently asked questions.

Tips for Better Engagement

Types of Presentation
Methods of Data Presentation

What is a Survey Result Presentation?

Literally, a survey result presentation is using a visual way to describe survey results to get more deep insight into a topic, it can be PPT report of findings and discussion of the employee satisfaction survey, customer satisfaction survey, training and course evaluation survey, market research, and more.

There is no limitation to survey topics and presentation survey questions.

Each survey will have a goal to achieve, and the survey result presentation is the final step of evaluating whether these goals are achieved, and what organization can learn and make improvements from these results.

Benefits of Having a Survey Result Presentation

Though your boss and your partners can easily download or print survey reports in PDF, it is a needed to have a presentation as not many of them have enough time to read through hundreds of pages of words.

Having a survey result presentation is beneficial as it can help people quickly get useful information about survey findings, provide collaborative time for teams to discuss and solve the problem during survey conducting, or bring better decision-making and actions.

Moreover, the design of the presentation of survey results with graphics, bullet points, and images can capture an audience’s attention and follows the logic of a presentation. It is more flexible to be updated and edited even during the presentation when you want to note your executives’ ideas and opinions.

🎉 Lean to use idea board to organize opinions better!

How do You Set up a Survey Result Presentation?

How to present survey results in a report? In this part, you will be given some best tips to completing a survey result presentation that everyone has to recognize and appreciate your work. But before that make sure you know the difference between academic survey research and business survey research, so you will know what is vital to say, what your audience wants to know, and more.

Focus on numbers

Put numbers in perspective, for example, whether “15 per cent” is a lot or a little in your context by using proper comparison. And, round up your number if possible. As it’s probably not compulsory for your audience to know whether your growth is 20.17% or 20% in terms of presentation and rounded numbers are much easier to memorize.

Using visual elements

The number can be annoying if people cannot understand the story behind them. Charts, graphs, and illustrations,… are the most important part of displaying data effectively in the presentation, especially for reporting survey results. When constructing a chart or graph, make the findings as easy to read as possible. Limit the number of line segments and text alternatives.

Analysis of qualitative data

An ideal survey will collect both quantitative and qualitative data. In-depth details of findings are significant for the audience to get insight into the root of the problem. But, how to convert and interpret qualitative data efficiently without losing its first meaning, at the same time, avoid boring.

When you want to focus on spotlighting open-ended responses with texts, you can consider leveraging text analysis to enable you to do this. When you put keywords into a Word Cloud , your audience can quickly grab are important points, which can facilitate generating innovative ideas.

Use an interactive survey tool

How long does it take you to create a survey, collect, analyze, and traditionally report data? Why don’t use an interactive survey to lessen your workload and enhance productivity? With AhaSlides , you can customize polls , and different types of questions such as spinner wheel , rating scale , online quiz creator , word clouds , live Q&A ,… with real-time result data updates. You also can access their result analytics with a lively bar, chart, line…

Survey Questions For Survey Result Presentation

Which kind of food do you want to have in the company’s canteen?
Do your supervisor, or someone at work, seems to care about you when you meet difficulty?
What is the best part of your work?
What are your favourite company trips?
Are the managers approachable and fair in treatment?
What part of the company do you think it should be improved?
Do you like participating in-company training?
Do you enjoy team-building activities?
What is your goal in your career in the next 5 years?
Do you want to commit to the company in the next 5 years?
Do you know anyone is a victim of harassment in our company?
Do you believe that there is an equal opportunity for personal career growth and development within the company?
Is your team a source of motivation for you to do your best at the job?
Which retirement compensation plan do you prefer?

Start in seconds.

Looking for survey results presentation templates? Sign up for free and take what you want from the template library!

Ref: presono

It is a huge mistake to let the data speak for itself as presenting survey results to executives requires more than that. Using the above tips and working with a partner like AhaSlides can help you save time, human resources and budget by creating data visualization and summarising key points.

Get ready to present your results. Sign up AhaSlides immediately to explore a noble way to perform the best survey result presentation.

Got a question? We’ve got answers.

What is a survey result presentation?

Why use a survey result presentation, famous people by presenting survey result presentation.

Astrid Tran

I've got my rhythm with words

Tips to Engage with Polls & Trivia

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From Qualitative to Quantitative | Online Guide to Combining Q&A with Other Research Methods Article

How to Present Survey Results in PowerPoint

A powerpoint presentation with a graph and data points

If you’re conducting surveys for your business, school project, or any other purpose, it’s important to be able to present your findings to your audience in a clear and engaging way. And one of the most popular tools for doing so is PowerPoint. In this article, we’ll explore the various ways you can use PowerPoint to present your survey results effectively and leave a lasting impact on your audience.

Table of Contents

Understanding the Importance of Presenting Survey Results Effectively

The ultimate goal of conducting surveys is to collect important data that can be used to make informed decisions or gain insights on your targeted audience. However, presenting this data in a way that is engaging, understandable, and actionable is just as important as collecting it. This is where PowerPoint comes in handy, as it allows you to create visually appealing and interactive presentations that can grab your audience’s attention and effectively convey your message.At the same time, by presenting your survey results effectively, you can increase the likelihood that your audience will be able to understand and remember the key takeaways from your survey.

One important aspect of presenting survey results effectively is to use clear and concise language. Avoid using technical jargon or complex terms that may confuse your audience. Instead, use simple language that is easy to understand and focus on the most important findings from your survey.

Another key factor to consider is the use of data visualization tools. Charts, graphs, and other visual aids can help to illustrate your survey results in a way that is easy to understand and visually appealing. However, it is important to use these tools appropriately and avoid cluttering your presentation with too many visuals that may overwhelm your audience.

Tips for Choosing the Right Chart Types to Showcase Your Survey Data

One of the most useful features of PowerPoint is its ability to create various types of charts to display your survey data. However, choosing the right chart type can be a challenge. Here are some tips to help you choose the right chart type for your survey data:

Pie charts are great for displaying data that can be broken down into percentages or fractions, such as demographic information.
Column and bar charts are ideal for displaying quantitative data that can be measured in numbers, such as survey responses or ratings.
Line charts are useful for demonstrating trends in data over a period of time, such as changes in customer satisfaction ratings.
Scatter plots can be used to showcase the relationship between two variables, such as age and income.

Another chart type that can be useful for displaying survey data is the stacked bar chart . This chart type can be used to show the composition of a whole, broken down into different categories. For example, if you conducted a survey on the reasons why customers choose a particular product, you could use a stacked bar chart to show the percentage of customers who chose the product based on different factors, such as price, quality, and brand reputation.

Finally, it’s important to consider the audience for your chart when choosing the right chart type. If your audience is primarily visual learners, you may want to choose a chart type that is more visually appealing, such as a pie chart or a line chart. On the other hand, if your audience is more data-driven, you may want to choose a chart type that is more straightforward and easy to read, such as a bar chart or a scatter plot.

How to Create a Compelling Cover Slide for Your Survey Results Presentation

The cover slide is the first thing your audience will see, so it’s important to make it visually appealing and engaging. Here are some tips to consider when creating your cover slide:

Use a high-quality image that captures your audience’s attention and is relevant to your survey topic.
Include a powerful headline that summarizes your key findings and grabs your audience’s attention.
Add your brand logo to increase brand awareness and recognition.
Use contrasting colors to make your cover slide visually appealing and ensure that your text is easy to read.

Another important aspect to consider when creating your cover slide is to keep it simple and uncluttered. Avoid using too many images or text that can overwhelm your audience. Instead, focus on highlighting the most important information and key takeaways from your survey results. Additionally, make sure to choose a font that is easy to read and consistent throughout your presentation to maintain a professional and cohesive look.

Best Practices for Organizing Your Survey Results into Logical Sections

Organizing your survey results into logical sections is crucial for ensuring that your audience can understand and digest your findings easily. Here are some tips to help you organize your survey results effectively:

Use headings and subheadings to break your survey results into smaller sections that are easier to read and understand.
Include a table of contents to allow your audience to easily navigate through your presentation.
Group your data by theme or category to provide structure and context to your survey findings.

Another important tip for organizing your survey results is to consider the order in which you present your findings. It’s often helpful to start with a high-level overview of your results before diving into the details. This can help your audience understand the big picture before getting into the specifics.

Additionally, it’s important to consider the visual presentation of your survey results. Using charts, graphs, and other visual aids can help make your findings more engaging and easier to understand. However, it’s important to use these tools judiciously and make sure they are relevant to the data you are presenting.

How to Use Color Effectively in Your Survey Results Presentation

Color is a powerful tool that can be used to make your survey results presentation visually appealing and engaging. Here are some tips to help you use color effectively:

Use a consistent color scheme throughout your presentation to create a cohesive and professional look.
Choose colors that match your brand to increase brand awareness and recognition.
Use color to highlight important data and draw your audience’s attention to key findings.

Exploring Different Animation Techniques to Make Your Survey Results Presentation Pop

Animations are an effective way to grab your audience’s attention and make your survey results presentation more engaging. Here are some animation techniques you can consider:

Entrance animations can be used to bring elements onto the screen one by one, creating a sense of anticipation and excitement.
Exit animations can be used to remove elements from the screen and create a smooth transition between slides.
Emphasis animations can be used to highlight important data or add emphasis to certain points in your presentation.
Motion path animations can be used to create movement and dynamic visuals.

Tips and Tricks for Adding Customized Icons and Graphics to Your PowerPoint Presentation

Adding customized icons and graphics to your survey results presentation can help to make it more visually appealing and memorable. Here are some tips to consider:

Use high-quality graphics that are relevant to your survey topic and align with your brand identity.
Consider using icons or infographics to make your presentation more visually appealing and easy to understand.
Use a consistent style throughout your presentation to create a cohesive and professional look.
Make sure your graphics are readable and not too small or cluttered.

How to Incorporate Video and Audio Elements into Your Survey Results Presentation

Incorporating video and audio elements into your survey results presentation can make it more engaging and memorable. Here are some tips to help you use video and audio effectively:

Choose high-quality videos and audio clips that are relevant to your survey topic and help to reinforce your key findings.
Use videos and audio clips sparingly to avoid overwhelming your audience or detracting from your survey data.
Consider using video and audio to introduce new topics and sections , as a way of adding variety to your presentation.

Common Mistakes to Avoid When Presenting Survey Results in PowerPoint

While PowerPoint is a powerful tool for presenting survey results, there are some common mistakes that you should avoid. Here are some of them:

Cluttering your slides with too much data , which can overwhelm and confuse your audience.
Using complex or hard-to-read charts that make it difficult for your audience to understand your key findings.
Not practicing your presentation , which can lead to awkward pauses, stumbling over words, or technical issues.
Not tailoring your presentation to your audience , which can lead to a lack of engagement and understanding.

How to Make Your Survey Results Presentation Interactive and Engaging

An interactive and engaging presentation can help to hold your audience’s attention and increase their understanding of your survey data. Here are some tips to help make your presentation more interactive:

Use interactive charts and graphs that allow your audience to explore and interact with your data.
Include polls or quizzes that enable your audience to participate and test their knowledge.
Allow for questions and discussion throughout your presentation, which can create a more engaging and interactive experience.

Measuring the Success of Your Survey Results Presentation: Analytics and Metrics You Should Track

After presenting your survey results, it’s important to track the success of your presentation and analyze the impact it had on your audience. Here are some metrics you can track:

Viewership and engagement metrics , such as how many people viewed your presentation and how long they spent on each slide.
Survey response rates , to determine if your message effectively resonated with your audience.
Feedback and comments from your audience, to understand what they found most engaging and memorable.
Conversion rates , if you included a call to action in your presentation, to measure the impact of your presentation on your audience’s behavior.

Using PowerPoint Add-Ins to Enhance Your Survey Results Presentation

Finally, using PowerPoint add-ins can help you to take your survey results presentation to the next level. Here are some add-ins you may want to consider:

Slide Master can help you to create a consistent look and feel throughout your presentation.
Polls Everywhere can be used to create interactive polls and quizzes that your audience can participate in using their mobile devices.
DataPoint can be used to dynamically link your presentation with live data, enabling you to create real-time dashboards and reports.

By following these tips and utilizing the available resources, you can create an effective and visually appealing presentation of your survey results, helping you to deliver your message to your target audience in an engaging and memorable way.

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How to present customer satisfaction survey results.

Are you struggling to effectively present your customer satisfaction survey results? As a business owner, you understand the importance of collecting feedback from your customers to improve your products or services. However, presenting this data in a meaningful and impactful way can be a challenging task. In this article, we will delve into effective strategies that will help you present your survey results with confidence and clarity.

Why is Measuring Customer Satisfaction Important?

The importance of measuring customer satisfaction cannot be overstated. It is crucial for understanding consumer experiences and identifying areas for improvement. By gauging satisfaction levels, companies can pinpoint strengths and weaknesses, enhance customer loyalty, and foster long-term relationships. Additionally, it aids in uncovering dissatisfaction drivers, rectifying issues, and ultimately boosting overall business performance. Thus, measuring customer satisfaction is essential for the success and growth of any business.

What is a Customer Satisfaction Survey?

A customer satisfaction survey is a valuable resource utilized by businesses to gauge and comprehend the level of satisfaction that their customers have with their products or services. Typically, it consists of inquiries regarding:

Overall satisfaction
Likelihood of future purchases
Likelihood of recommending the business to others

Analyzing the data from these surveys enables businesses to pinpoint areas for enhancement and monitor customer sentiment over time.

How to Design a Customer Satisfaction Survey?

Before diving into the results of a customer satisfaction survey, it is crucial to understand the importance of designing the survey effectively. In this section, we will discuss the key steps to creating a well-designed customer satisfaction survey. From defining the objectives of the survey to choosing the right questions and determining the method of administration, we will cover all the essential components for creating an effective survey. So, let’s begin by understanding how to design a customer satisfaction survey that will provide valuable insights for your business.

1. Define the Objectives of the Survey

Identify the specific information or feedback you aim to gather from your customers in order to define the objectives of the survey.
Ensure that the questions align with the intended objectives by clarifying the goals and purpose of the survey.
Focus the survey on key areas or aspects of customer experience, such as product quality, customer service, or overall satisfaction, in order to determine the necessary information.

2. Choose the Right Questions

Understand the Purpose: Clearly define the survey’s objectives to align question selection with the desired insights.

Choose the Right Questions: Select questions that directly address the objectives and focus on aspects that impact customer satisfaction.

Consider Question Types: Incorporate a mix of multiple-choice, open-ended, and rating scale questions to gather diverse feedback.

Ensure Clarity: Use simple and concise language to avoid confusion and ensure respondents understand the questions.

3. Determine the Method of Administration

Phone surveys: Utilize telephone communication for direct interaction and immediate responses.
Online surveys: Employ online platforms for cost-effective and efficient data collection.
Mail surveys: Send questionnaires through mail for a traditional approach and to reach a diverse demographic.
In-person surveys: Conduct surveys face-to-face for detailed feedback and personal connection.

4. Consider the Timing of the Survey

Plan the timing of the survey carefully, taking into account peak business hours or known busy periods to ensure accurate responses.
Consider the frequency of the survey to ensure it aligns with customer interaction points.
Factor in any industry-specific events or seasonal trends that may impact customer experiences.
Review historical data to identify patterns and determine the optimal times for surveying customers.

5. Keep the Survey Short and Simple

Eliminate unnecessary inquiries
Communicate using clear and concise language
Incorporate rating scales for efficient responses
Focus on essential aspects in the survey
Test the survey for length and clarity before distributing it

To guarantee a high response rate, prioritize brevity and simplicity in your survey design. Keep in mind the participants’ time and attention, and aim for a straightforward and efficient survey experience.

How to Analyze Customer Satisfaction Survey Results?

After conducting a customer satisfaction survey, the next crucial step is analyzing the results. This section will guide you through the process of analyzing customer satisfaction survey results effectively. We will cover four key steps: calculating the overall satisfaction score, identifying areas of strength and weakness, comparing results to previous surveys, and utilizing data visualization tools to gain a deeper understanding of the data. Let’s dive into each step and learn how to effectively analyze your customer satisfaction survey results.

1. Calculate Overall Satisfaction Score

When determining the overall satisfaction score from a customer satisfaction survey, follow these steps:

Aggregate Responses: Gather all the survey responses to measure the overall satisfaction level.
Assign Scores: Use a scoring system to assign numerical values to different responses.
Calculate Average: Sum up all scores and divide by the total number of responses to obtain the overall satisfaction score.

To ensure accuracy, use a consistent scoring method and consider weighting questions based on their importance to your business.

2. Identify Areas of Strength and Weakness

Review Feedback: Analyze survey responses to pinpoint areas of strength and weakness .
Identify Trends: Look for recurring themes or patterns in customer feedback.
Compare Benchmark: Measure current results against previous data to identify progress or decline.
Obtain Context: Consider external factors influencing customer perceptions.

Fun Fact: Identifying areas of strength and weakness is crucial for devising effective strategies to enhance customer satisfaction and retention.

3. Compare Results to Previous Surveys

Collect data from previous surveys, ensuring consistency in survey methodology.
Analyze changes in satisfaction scores over time to identify trends.
Identify areas of improvement or decline by comparing specific question responses.

Once, a retail company compared its current customer satisfaction survey results with those of the previous year. They discovered a decline in satisfaction with delivery times. By addressing this, they successfully improved customer satisfaction and loyalty.

4. Use Data Visualization Tools

Choose the appropriate data visualization tool based on the type of data and the message you want to convey.
Ensure the visualization enhances understanding and clarity of the survey results.
Utilize tools like bar charts, pie charts, and graphs to effectively represent satisfaction levels.
Consider using interactive dashboards for a more in-depth exploration of customer satisfaction metrics.

Once, a company utilized interactive heatmaps to display customer satisfaction scores across different regions, allowing for quick identification of areas that required improvement.

How to Present Customer Satisfaction Survey Results?

Gathering customer satisfaction feedback is crucial for any business, but it is equally important to effectively present the results in a clear and concise manner. In this section, we will discuss the key steps for presenting customer satisfaction survey results. We will cover how to create an executive summary, use visuals to present data, provide context and analysis, and share recommendations for improvement. By following these guidelines, you can effectively communicate the insights and findings from your customer satisfaction surveys to stakeholders and drive positive change within your organization.

1. Create an Executive Summary

Summarize Key Findings: Condense survey results, highlighting significant trends and insights.
Include Recommendations: Suggest actionable steps based on the survey outcomes.
Provide Context: Briefly outline the survey methodology and demographics.
Highlight Key Metrics: Showcase key satisfaction scores and areas needing improvement.

When crafting an executive summary, aim to concisely convey essential findings and offer actionable insights for enhancing the organization.

2. Use Visuals to Present Data

Prepare relevant charts, graphs, and infographics to effectively present the survey findings.
Select visuals that align with the survey objectives and are easily understandable.
Utilize color coding and annotations to emphasize important data points.
Include clear titles and labels for each visual element.
Ensure that the visuals are incorporated into a well-organized and visually appealing report.

3. Provide Context and Analysis

Review the survey data within the context of previous surveys and industry benchmarks.
Identify trends and patterns to understand the underlying reasons for customer satisfaction levels.
Use qualitative data to provide deeper insights into the quantitative survey results.
Compare demographic and psychographic information to uncover variations in satisfaction across different customer segments.

A renowned hotel chain used customer satisfaction surveys to identify declining satisfaction levels. By analyzing the survey results in the context of previous surveys and industry benchmarks, they were able to identify trends and patterns that revealed the underlying reasons for the decrease in satisfaction. Additionally, they utilized qualitative data to gain deeper insights into the quantitative results. Upon comparing demographic and psychographic information, they discovered variations in satisfaction levels among different customer segments. This analysis prompted the hotel to revise their approach, leading to a significant improvement in satisfaction scores.

4. Share Recommendations for Improvement

Evaluate survey results to identify specific areas needing improvement.
Collaborate with relevant teams or departments to develop actionable recommendations for improvement.
Prioritize recommendations based on their impact and feasibility.
Communicate clear recommendations, outlining steps and expected outcomes.

How to Use Customer Satisfaction Survey Results to Improve Business?

Customer satisfaction surveys are a valuable tool for understanding the needs and preferences of your customers. But their true value lies in how you use the results to improve your business. In this section, we will discuss the steps you can take to effectively utilize the feedback gathered from customer satisfaction surveys. From sharing results with relevant teams to implementing changes based on feedback, and monitoring progress, we’ll cover everything you need to know to make the most out of your survey results.

1. Share Results with Relevant Teams

Share the survey results with the appropriate customer support team to address any specific customer concerns.
Discuss the findings with the product development team to improve features and address any product issues.
Collaborate with the marketing team to communicate any enhancements based on positive feedback.
Include the operational team to streamline internal processes based on customer feedback.

Consider holding department-specific meetings to ensure that each team fully comprehends and acts upon the survey results.

2. Implement Changes Based on Feedback

Analyze feedback: Evaluate customer comments and ratings to identify recurring issues and areas for improvement.
Prioritize changes: Focus on addressing the most critical and impactful feedback first to drive meaningful enhancements.
Develop action plan: Formulate specific strategies and initiatives based on the feedback to address customer concerns effectively.
Implement changes: Integrate feedback-driven improvements into products, services, or processes to enhance customer satisfaction.
Monitor impact: Continuously assess the impact of implemented changes on customer satisfaction levels to ensure effectiveness.

In 2008, a renowned tech company used customer feedback to revamp its user interface, resulting in a 20% increase in customer satisfaction and a 15% boost in user retention.

3. Monitor Progress and Continue Gathering Feedback

Track Key Performance Indicators (KPIs) regularly to gauge improvements.
Continue conducting periodic customer satisfaction surveys for ongoing feedback.
Implement feedback-driven changes and monitor their impact on customer satisfaction.
Monitor Progress and Continue Gathering Feedback.

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Home PowerPoint Templates PowerPoint Templates Survey Results PowerPoint Template

Survey Results PowerPoint Template

Our Survey Results PowerPoint Template features multiple slide layouts to present the survey results. A survey is a process of collecting data, finding an answer to a problem, or researching through an online form, physical questionnaire, or one-to-one session with a targeted group of individuals. Surveys are carried out every day for different purposes. For instance, if a company wants to know a review about their new launch, they may perform a survey to find an answer. Similarly, government and private organizations frequently survey to collect demographic data and trends in populations. This data helps them to function more specifically rather than working on assumptions. We have designed this survey results PowerPoint template to present the results of the surveys. Presenters can use the layouts to use in their survey results presentation.

The survey result infographics added to this template help represent the results of four categories in various layouts. The first slide has a simple bar chart, four square shapes to mention category descriptions and four color-coded text areas. Similarly, the second slide shows four columns carrying representative PowerPoint icons , small pie charts, and description areas to mention the survey results. Users can describe the categories and the average results calculated for each of them using these slides. The following slide helps showcase the results divided into male and female responses. It carries male and female icons along with bold percentage numbers. Users can color the icons according to the survey result percentage. The slide also has the space to mention the question, survey deployment, and analysis. This infographic slide is specifically valuable for surveys through a webinar or live chat sessions.

This Survey Results PowerPoint Template further provides the slide with data-driven donut charts (to showcase pre and post-event analyses), a process diagram (to display results of sequential surveys), and a bar infographic design (to indicate results of multiple survey questions). All these PPT slide templates are also included with a dark background color scheme. Presenters can choose any of them and conveniently prepare survey result presentations. Download and try it now!

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You need to present your employees or superiors with customer survey results, but you’re not sure how to go about it… Sound familiar? Then read on to discover all our tips for efficient survey result presentations. 1 – Outline Your Survey Goal and Formulate a Problem Statement Begin your presentation by explaining why you decided...

How to Present Your Survey Results

You need to present your employees or superiors with customer survey results, but you’re not sure how to go about it… Sound familiar?

Then read on to discover all our tips for efficient survey result presentations.

1 – Outline Your Survey Goal and Formulate a Problem Statement

Begin your presentation by explaining why you decided to design and deploy this survey, and what you wanted to achieve:

What problem or issue prompted you to create this survey? What need does it address?
What do you hope to learn from this survey?
What type of actions do you plan on deploying afterwards? More broadly, how do you plan on putting the lessons learnt into practice?

In order to coherently structure your presentation, you need to formulate a problem statement. Your survey results should aim to answer, at least in part, this statement. This approach may sound academic, but it will enable you to capture your audience or reader’s attention.

2 – Detail Your Answer Collection Methodology

After explaining why you wanted to obtain these survey results (the goals), answer the following question: how did you obtain the results?

It is important to explain which methodology you used to collect the answers and how you obtained the results you are about to present.

You should include the following information:

The number of people interviewed : how many people took part in and completed your survey? How many responses did you get?
The panel : who did you interview ? How did you select your participants? On what criteria? What are the respondents’ characteristics (distribution by age, gender, geographical area, etc.)?
Adjustments : did you make any adjustments to ensure that your sample is as representative as possible?
The survey deployment mode : what channels did you deploy your survey on? Online? On your website? On social media? By phone? By post? By email? Face to face? Did you reward your respondents for participating?

Explaining your methodology shows that this is a serious survey. It gives credence to your results and is reassuring.

This can be more or less detailed, depending on the complexity of your survey and its deployment mode. We recommend providing essential information about your methodology in the main part of your presentation and referring to an appendix for further details.

3 – Structure Your Presentation

Now that you have explained your goals and methodology, you can present your survey results. Make sure to structure them, so as to not drown your listeners or readers in a sea of numbers and information. Otherwise, they probably won’t remember much!

This structure should be in line with your demonstration and follow the thread of your problem statement. Simply “spewing out” results in no particular order is a huge mistake. For example, any results that expand upon, clarify, explain or complete a result should be presented after it. These are basic rules of logic, but they are key to ensuring that your presentation is legible and captures your employees’ attention.

The way you structure your presentation should mirror your survey structure. Remember that a survey is never just a series of unrelated questions. Long surveys in particular should be organised into sections, each one based on a specific issue or theme. Remember to ask any generic questions before the more technical ones. If you carefully structure your survey, in a coherent manner, you will have already (almost) structured the presentation of your results.

4 – Reiterate Your Questions in Writing

Survey results are based on answers given to questions. For this reason, it is important to know exactly what the questions were, in order to correctly interpret and shed light on the survey results.

For example, when stating that 90% of your customers are satisfied, remember to include the question that led you to this result.

Discover Why and how to use open-ended questions?

5 – Be Open About Small Sample Groups

The reliability of results obtained from a customer survey largely depends on the number of participants and how representative your sample is. If your survey was administered to a small number of individuals who are not particularly representative, then you should include this information in your presentation.

Indeed, you need to make this clear so that everyone can take a step back from the results, better understand them and avoid making bad decisions. It is also quite simply a matter of honesty. We will explain later how you can solve the problem of small sample groups.

6 – Summarise Key Figures

Towards the end of your presentation, after a detailed analysis of the results, you should provide a general overview of key figures. Your readers or listeners will not be able to remember everything. So, ask yourself what the most important elements to retain are. What are the most important lessons learnt in this survey? What are the main discoveries, surprises, and most significant or astonishing results?

7 – Provide Concrete and Operational Recommendations

The analysis and understanding of results should lead to decision-making and actions. The aim of a survey is to obtain information that can help steer your actions and identify areas for improvement. It is therefore important, after providing an overview of your survey results, to offer practical and operational recommendations.

Surveys help answer a problem statement, as outlined at the beginning of your presentation. Now that you have the answer, or part of the answer, at your fingertips, you can draw conclusions. What actions need to be implemented? What processes or methods need to be changed? What strategic developments should be considered?

You may conclude that you don’t have enough information to make recommendations and decisions. Perhaps the survey has helped you identify new questions to ask, or hypotheses to explore. Or maybe you simply don’t have enough answers to draw definitive conclusions. Which leads us to our final piece of advice.

8 – Suggest to Continue Survey Deployment

Analysing survey results can be an interesting learning experience. But monitoring results over time can be even more instructive. This is particularly true of satisfaction indicators, where the rate at a specific moment is always less telling that the evolution of these indicators month after month.

If the survey topic is particularly important, we recommend continuing to deploy the survey in order to collect new answers in real time. This will enable you to measure the impact of any actions and measures taken.

If you opt for this continual deployment mode (or at a regular frequency), we recommend using a feedback management platform, so as to easily measure the evolution of results via the solution’s dashboard. This real time reporting method also boasts many benefits compared to a one-off presentation:

More transparent results: each employee can access the dashboard via the solution’s interface.
All employees have access, which makes it easier to share results. With a dashboard, everyone can contribute to the analysis and reporting of results.
Using a dashboard allows to continually monitor results and KPIs.

Discover Analysis function of MyFeelBack

Moreover, continuous surveys help remedy the problem of small samples that we mentioned earlier.

These are some of our key tips for presenting survey results in a clear and efficient manner. Most of the advice given here applies to all forms of presentation. Now, over to you!

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How to use Likert Scale Chart to Present Survey Results?

Pay attention to visualizations in survey results presentation, how to visualize your survey data using csat score, how to visualize your data using rating bar chart.

If you want to learn more about customizing this chart, setting properties, header, footer, and labels you can read our guide on How to Present Likert Scale Data. The hacks we’re about to share are used frequently by thousands of seasoned data visualization experts worldwide. So they’re tested and proven.

Well, these charts come in handy in multiple scenarios. And this means they can be reliable in visualizing survey data.

However, there are charts, which are custom-specific and tailor-made for surveys. This implies you don’t have to do unnecessary editing to align your visualizations with survey data stories.

These 5 survey charts are namely:

i-Likert Scale Chart

A Likert scale is also known as a bipolar scale, which means that it consists of two opposing poles. You can use this chart to measure the intensity of feelings, opinions, and attitudes towards a subject matter.

A Likert Scale chart visualizes how much a respondent agrees or disagrees with a particular statement. The scale assumes that the strength and intensity of the feelings are linear. More so, it goes from a complete disagreement to a full agreement.

The questions in Likert scales range from general to even more specific topics. Besides, this chart is straightforward, so you can quickly gain insights from just a glance.

The Likert Scale is one of the most used charts in visualizing survey data. Check out the second-most used visualization chart below.

ii-CSAT Score Bar Chart (NPS Chart)

A CSAT Score Bar Chart or NPS Chart gives a complete picture of the user’s opinion from a bulk of textual information. The whisker box represents the score.

You can deploy this chart to visualize your survey data with full confidence. Besides, this chart is straightforward to read and understand. So your audience won’t end up being confused when you incorporate it in your survey results presentation story.

iii-CSAT Score Detail Charts (NPS Detail Charts)

The CSAT Score or Net Promoter Score (NPS) is a popular customer feedback metric that indicates the likelihood of people promoting a particular brand to their friends and family.

It is calculated from responses of the likelihood of recommending a brand on a scale of 0 to 10. Besides, the respondents are sorted into 3 groups based on their responses:

0 to 6 correspond to detractors
7 and 8 are passives
9 or 10 are promoters.

The NPS is simply the percentage of promoters minus the percentage of detractors.

NPS= Promoters — detractors

iv-Customer Satisfaction Chart

These are charts that visualize the voice of customers by segregating the promoters and detractors.

Remember, promoters (green color) are individuals who are likely to recommend your brand. Conversely, the detractors (red color) are individuals who are dissatisfied with your brand.

So when you’re visualizing the voice of customer data, pay attention to the detractors because they may cause your brand harm down the line. You need to address the points of dissatisfaction to prevent them from spilling into social media.

v-Rating Bar Charts

As the name suggests, the role of this chart is to visualize your brand ratings data, especially on platforms, such as Etsy, Google My Business, and Amazon stores.

Checking on this data from time to time is incredibly essential, especially if you run an e-commerce business. Why?

Ratings act as social proof that your product or service addresses the problems it claims. So it’s an essential factor that can either attract or repel both warm and hot leads.

The red color presents the magnitude of bad ratings while the green one represents satisfied customers. And the grey part represents the fence-sitters, who need a slight push to the promoters’ side.

Now that you know the custom charts for visualizing survey data: Let’s delve into actual storytelling hacks.

Always Use Relevant and Easy-to-Read Charts

There are many different graphs and other types of visual displays of information. But only a handful will work for the majority of your survey result presentation needs.

Choosing the best chart possible to embody your data story depends on your big idea.

We’ve all been victims of boring, long, and disorganized presentations and meetings. And one of the biggest fails in storytelling with data in survey results presentation is the random use of charts.

Different charts come with different uses. So your choice of data should be influenced by multiple factors, such as:

Audience type
Nature of the data
The main goal (the big idea)

Let’s agree on this: Choosing just any type of chart to visualize your data is wrong. More so, it’s likely to break your survey results story.

You need a tool with specialized chart templates specifically for surveys to uncover even the hidden insights. Keep reading because later on, we’ll reveal the recommended tool that does an fantastic job.

Avoid Charts Jumbled with Multiple Details

One of the characteristics of a compelling survey results presentation is easy-to-read charts. Yes, graphs that are free from jumbled mess. Clutter is one of the biggest enemies of persuasive communication.

You may be tempted to cram tons of information in your charts to appear informative.

Please don’t because it won’t help your case.

We use visual charts in a survey results presentation to condense pools of data into insights. So charts are incredibly crucial in reports to increase the credibility and, most importantly, appeal to the logos (logic) of the audience.

Identifying and removing chart clutter reduces visual “noise,” allowing the audience to focus on the key takeaway.

So what is noise?

Noise is the element in charts that’s not necessary to comprehend the information represented in the graph.

In other words, anything that’s not helping you to communicate the BIG IDEA is noise and should be done away with.

Some of the common clutter items in survey results presentation include:

3-dimensional effects
Dark gridlines (use soft gray grid lines or eliminate gridlines when possible)
Overuse of bright, bold colors
Unnecessary use of all uppercase text (uppercase text is only necessary when calling attention to an element)

The Best Online Survey Tools For Data Collection

To conduct a successful survey, you need the right tools.

For face-to-face surveys, you’ll need a group of people who will visit participants, enough printed survey copies, or a way to record spoken answers.
For telephone surveys, you’ll need a group of people who can call participants over the phone. And a computer program or printed survey question forms to record the data.
For online surveys, you can use several different tools.

Below are our favorites:

1. Typeform

This platform comes with 120+ integration with other apps like Google Sheets, Zapier etc. With zero coding, you can create your survey forms, even this platform has a sister brand that provides video surveys linked with questionnaires.

Use the steps below to gather data from Typeform servers

To collect and analyze the survey data from a Typeform, download it as an Excel or CSV file.
For more than 20 answers, connect the Google Sheets integration to your Typeform.

2. Google Forms

Collecting survey data in a Google Form is easy. There are many ways to show your question and get the response either in the form of a radio button, check box, or text boxes. You can link your form with a spreadsheet as well.

3. SurveyMonkey

Creating a survey in SurveyMonkey is easy. And this is because they also offer data analysis tools for your results like filtering and grouping.

Besides, it offers simple presenting tools for your data. You can also download the results as a CSV or Excel file.

4. Stripo

With this tool, you can create a survey directly in an email and save all your results to visualize later.

After collecting your survey data, the next step is visualizing the results for presentation. To make your survey results presentation more appealing, you need visual charts that are clear to read and interpret.

Remember, as the ‘bearers of insights,’ charts need to be simple. You want every bit of insight that supports the big idea to be out in the open for everyone to see.

Besides, to reduce the chances of the audience getting “lost in the data,” compelling data storytelling requires adhering to the best practices and employing the right visualization chart. Why?

The backbone of every persuasive communication is the strategic use of visual images to inspire imagination in the minds of the audiences.

So when you use a simple and easy-to-read chart, you make it easier for audiences to grasp insights.

The simpler and more relevant visuals, the more engaging the overall presentation will be for your audience. Although there’s a time and place for all charts, some graphs are easier to understand than others.

How do you select the right chart?

It depends on your overall goal. Or the survey data insights you want your audience to know.

To select the chart that’s aligned with your survey data story, test and test again. Use people who share traits with your target audience to test. Their opinion and insights reflect what you’re likely to get during a live survey outcomes presentation.

Furthermore, they’ll help you nail the presentation.

This is why selecting the right tool to visualize your survey data matters a lot. It can be the difference between the success and failure of your presentation.

Below are the reasons why you need to pay extra attention to the charts you incorporate into your report.

What’s The Reliable Tool to Use to Visualize Your Survey Data?

Let’s start with the free tools.

Google Sheets is one of the free tools out there for visualizing data. This spreadsheet app has a simple and friendly user interface. So it’s the go-to visualization tool for a majority of people.

However, this tool comes with two significant weaknesses.

Firstly, you will hardly find any chart which is specially made for survey data.

Secondly, Google Sheets comes with a smaller library of charts. And this means you have limited options to test for the relevant that’s aligned with your survey results presentation story.

So What’s The Solution?

The solution is not to ditch your Google Sheets and lose your privileges of using it FREE. No. We recommend you to supercharge with an Add-on, which comes with a friendly, easy-to-use interface.

You don’t need to run scripts or acquire programming skills to get insights from your survey data. All you need is to feed your variables in the tool to get charts that complement your survey presentation seamlessly.

What’s ChartExpo?

ChartExpo is a highly affordable and easy-to-use Google Sheets Add-on that creates simple and easy-to-read visualizations for your survey results presentation.

So if you’re looking for a data visualization tool to create easy-to-interpret charts to charge up your survey results presentation, check no further.

Benefits of ChartExpo

ChartExpo comes with over 50 chart templates, including the Likert Scale, CSAT Score Survey (NPS Detail) Chart, Customer Satisfaction, CSAT Score Bar (NPS Charts), and Rating and Rating Bar.
This AI-driven data visualization tool does not need to be installed on your computer. So there’s no need to worry about malware and viruses infecting your desktop.
ChartExpo add-on for Google Sheets comes with a free 7-day trial, no credit card is required.
Essentially, if you’re not satisfied with the tool within a week, you can opt-out as quickly as signing up for a trial.
The cost of accessing 50-plus chart templates is ONLY $10 a month after the trial period.
You have a 100% guarantee that your computer or Google Sheets won’t be slowed down because this Add-on is light.
You can export your easy-to-read and intuitive charts in JPEG and PNG, the world’s most-used formats for sharing images.
With ChartExpo, you have unlimited freedom to alter your charts to align with your survey results presentation. So you don’t have to sweat over highlighting the key insights that support the main idea.

How to Install ChartExpo Add-on in Google Sheets to Access Survey Charts?

To Get Started with ChartExpo for Google Sheets Add-on, follow the Simple and Easy Steps Below.

Open your Google Sheets application.
Open the worksheet and click on the Extension menu button.
Once the ChartExpo-Best Data Visualization Tool drop-down menu shows, click the Open button.

Now you can start using ChartExpo for Google Sheets
Click on the Create New Chart to continue, as shown below:

You’ll see a list of visual charts so you can search and select Likert Scale Chart from list.

Likert Chart In ChartExpo

Visualizing your survey data using this chart in ChartExpo is amazingly easy, as you shall see.

Let’s create a scenario.

Imagine you’ve been tasked by hospital management to survey the ratings of the medical institution in various areas, such as customer service and hygiene.

The tabular data below depicts the scenario. Actually, it’s the results of our imaginary survey. Remember, the ratings range from 1 to 5, and the count is the number of respondents.

Let’s deploy our ChartExpo to get insights into this data to support our story.

To get started, head to the Extensions tab , as shown below.

Proceed to ChartExpo>Open, as shown below

Click the button labeled Create New Chart.

Click on Likert Scale Chart, as shown below.

Fill in the data for visualization. The metric is the independent variable, while dimensions stand for the dependent variable.
In our case, the count is the main and in the dimensions section, we have questions and ratings, as shown below .

Overall, the hospital has a 3.4 rating out of 5
The hospital needs to work on its overall hygiene. It’s the area that received the lowest score (2.4/5)

Let’s revisit the hospital example. Imagine you just want to know how likely patients are likely to recommend friends and family.

The main survey question is: Would you recommend our hospital? All the responses are graded from 1-10. Let’s use the tabular data below.

The overall score for the hospital is negative 10. This means that for the hospital to be recommended, it has to increase the number of promoters to increase the net score.
Detractors outweigh the promoters. And this implies a huge chunk of the respondents are not likely to recommend their friends and family in the hospital.

Imagine you run an e-commerce store, and you want to know the sentiments of customers you target. Checking the rating data is the first place to start.

Assume you’ve got rating data from your e-commerce store. Let’s use the sample data below for our scenario.

Note: Use the same steps as we used for the Likert Scale.

Let’s see our resulting chart.

The overall rating for the e-commerce store is 5 out of 5
The number of dissatisfied customers (55%) outweighs the satisfied ones (Green)

How do you turn survey results into a good presentation?

Surveys are a great way to gather information and insights from people. They provide valuable data that can help in decision-making, problem-solving, and understanding customer needs. However, presenting survey results can be challenging as the data can be overwhelming and difficult to interpret for your audience.

Which graph is best for survey results?

There are various types of graphs to choose from, such as pie charts, bar graphs, line graphs, and scatter plots. The best graph for your survey results will depend on the type of data you want to present and the story you want to tell with your data.

Visualizing your survey data to create compelling presentations does not have to overwhelm you.

This blog is loaded with survey results and presentation examples to prove the point above. So if you’ve just landed here, we suggest you go through the blog post to uncover the mystery of survey data storytelling using our hacks and know about the ChartExpo library which provides specialized charts to show survey results.

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[Updated 2023] Top 15 PowerPoint Templates to Compile and Assess Your Survey Results

Kritika Saini

The world of marketing has changed. There are no specific rules on what or how to market a product, but there is one dominating factor that most companies still abide by – survey results!

Companies survey their customers and ask them questions about their buying habits, preferences, demographics, etc. And after sorting and analyzing this data, they tailor the marketing techniques and messages to a specific audience. These surveys can also persuade organizations to figure out which products to develop next – it might be a new flavor of pasta or a fancy jacket design.

However, companies use this research method not only for marketing but also to scrutinize customer services, sales, human resources, production, and other team activities. Consequently, the survey results help companies uncover crucial answers, evoke discussions, provide objective information, and a benchmark for comparing results over time.

But how do you structure and collate survey results?

While drafting a survey, ensure to select an appropriate method from a cross-sectional study, longitudinal study, correlational study, e-mail, social media polls, QR code, API, SMS, and others. Along with this, have strict guidelines for questions and answers, frame questions without confusion or ambiguity, don’t ask too many, and keep the survey's primary goal in mind. All this will fetch you clear and crisp information.

But how to present it to your audience?

This is where our well-structured survey results templates step in! These incredible slides will help you represent a visually appealing questionnaire to the surveyee and survey results to your management. Besides, these PPT designs are easy to use and can help you create an engaging and informative presentation quickly. So without further ado, let’s explore them one by one!

Template 1: Survey Results Showing Customer Engagement

Our template is the perfect solution for anyone who wants to display their survey results in a clear and concise manner. With a focus on customer engagement, our template highlights the percentage share of users who took the survey based on their roles, including operations managers, marketing managers, customer support reps, and more. Our PPT Slides offer insights into the roles of your survey participants and sheds light on their locations and the topics that drive the most engagement. With this information at your fingertips, you can easily identify trends and patterns to help you make more informed business decisions. Get it now.

Download this template

Template 2: Customer Satisfaction Survey Results for Product

Looking to measure customer satisfaction for your product? Our PPT template is the perfect solution! This template provides a comprehensive survey analysis that will give you insights into the satisfaction of your customers. Our PPT Framework offers a detailed breakdown of customer satisfaction scores based on a well-rounded survey that considers all aspects of your product. You'll get an overall satisfaction score, factoring in key parameters like reliability, value, utility, and support services. With this template, you can deeply understand what your customers think about your product and take the necessary steps to improve their satisfaction. Don't settle for guesswork when it comes to measuring customer satisfaction. Let our template do the work for you and get the insights you need to make informed decisions for your product.

Grab this template

Template 3: Engagement Survey Results PowerPoint Template Bundle

This comprehensive PPT template offers an invaluable resource for those seeking to obtain valuable insights from engagement survey results. Its 4-step checklist provides a clear and concise roadmap to ensure effective survey results. Additionally, the pre-built dashboard is a valuable tool for highlighting stakeholder engagement, making it easier to identify key focus areas quickly. The template also offers key steps for analyzing survey results, allowing you to understand the data and make informed decisions. With this template, you can easily communicate your engagement survey results to stakeholders and take meaningful actions to improve engagement within your organization.

Template 4: Survey Dashboard on Basis of Gender and Demographic PowerPoint Template

You can use this PowerPoint template to create a dynamic and informative survey result dashboard. This PPT design will make it easy for you to compare data across different demographics and genders. With this content-ready presentation, you can quickly understand the key takeaways and impress your boss or clients. Therefore, download and edit it in minutes – get started today!

Grab this template

Template 5: Market Survey Insights PPT Template

This impressive template is the perfect tool for market researchers and business professionals who need a high-quality presentation for illustrating their survey results. With this slide, you can present your data in an engaging and persuasive way. So why wait? Get started today to wow your clients with this professional-grade graphic.

Template 6: Business-level Generic Strategies Dashboard for Market Survey

You can pick this template to highlight various business activities for conducting a market research survey. This presentation design is easy to edit, so you can change the text, color, font, or size conveniently. Besides, you can share it with your management using Google Slides. Download now!

Template 7: Corporate Meeting Survey PPT Design

Are you looking to run more efficient and exciting meetings? Use this pre-built survey slide design to gather feedback from meeting attendees on the conduct and activities involved. This PPT template can also be used to improve future meetings or keep records of past meetings. So download it right away and collect feedback on your next meeting today!

Corporate Meeting Survey Layout PPT Slide Templates

Template 8: Survey Questions Template Format

You can choose this presentation template to create appropriate survey questions for your research topic. Plus, this design will also help you create custom surveys that will look great on any device. So why wait? Download it instantly and start building powerful survey questions now.

Template 9: Ten Points of Shared Services Customer Satisfaction Survey

You can pick this PPT graphic to represent your findings from customer satisfaction surveys in a visually appealing and informative way. This template includes intuitive design elements and text holders to explain the survey questions or results. So download it and start impressing your boss or clients.

10 Point of Shared Services Customer Satisfaction Survey Infographic

Template 10: Five Linear Slide for Online Opinion Paid Survey

You can choose this slide to share your online paid survey opinion with the management and superiors. This presentation includes a well-crafted linear diagram, so grab it right away and make changes with your research information. All just a click away!

5 Linear Slide for Online Opinion Paid Survey

Template 11: Employee Benefits Survey Template

Do you want to boost your employee engagement and performance? This employee benefits survey template will make it easy to gather feedback from your team. Just customize the questions to fit your needs, then send the survey out and start collecting data. You'll see how your employees feel about everything from pay and benefits to company culture and management. Armed with this presentation, you can also work on making improvements to motivate your team members. Download now!

Employee Benefits Survey Results Templates

Template 12: Technical Survey PPT Template

You can use this template to conduct a technical survey for your organization. This PPT design covers a few difficulty parameters for the problems – not a challenge, moderately challenging, difficult problem, prohibitive problem, and more. So download and customize it as per your requirement.

Template 13: Six Employee Survey PowerPoint Template

You can pick this survey results template to bring out the best in your team. This design uses an innovative diagram to depict a survey report of six employees in your company. So download and edit it with your feedback.

Template 14: Exit Survey Template

You can create an effective exit survey with this PPT template to understand why your employees are leaving and improve retention rates. This design can also help you gather standardized data and dive deeper into employee responses so that you can take actionable steps to improve engagement and reduce turnover. With its user-friendly interface, trend analysis capabilities, and demographic breakdowns, this presentation will make it easy to get the most out of your exit surveys. So don't wait any longer - download now!

Template 15: Employee Survey Form Template

You can use this employee survey results PowerPoint template to research your employee satisfaction levels. With this design, you can easily understand their reactions to the benefits they are enjoying in your organization. Besides, you can use this graphic to interpret the results and improve productivity. Download now without any hassle!

In the end – analyze your survey results

The systematic design of our survey results templates will help you analyze the observations efficiently. However, first, we encourage you to understand the four measurement levels, analyze quantitative data, use cross-tabulation, depict the statistical significance, consider causation vs. correlation, and establish a comparison.

The best part is that you don't need an in-house presentation department to design these surveys. With our pre-designed survey results templates, anyone can compose a professional-looking questionnaire or report. You can enjoy their unlimited access this moment itself by purchasing from our monthly, semi-annual, annual, and annual + custom design subscriptions here .

P.S: You can also share your business information concisely by exploring our handy guide featuring one-page fact sheet templates and reports.

FAQs on Survey Results

How to evaluate survey results.

Evaluating survey results involves analyzing the data collected in the survey to gain insights and draw conclusions. Here are some general steps to follow when evaluating survey results:

Review the survey data: Look at the survey responses and check for missing data, errors, and inconsistencies.
Identify key themes: Look for patterns or themes in the data, such as common responses to certain questions or trends over time.
Calculate response rates: Calculate response rates to determine the level of participation in the survey.
Compare data: Compare the survey data to previous survey results or industry benchmarks to get a sense of how your organization is performing.
Conduct statistical analysis: Use statistical tools to analyze the data and identify significant findings.
Interpret the results: Interpret the survey results in the context of your organization and determine what they mean for your business or strategy.
Take action: Use the insights gained from the survey results to take action and make improvements in areas where they are needed.

What is survey analysis?

Survey analysis is the process of analyzing the data collected from a survey to draw insights and conclusions. The purpose of survey analysis is to understand the trends, patterns, and relationships within the data to inform decision-making.

How is survey data collected?

Survey data can be collected through various methods, depending on the research question, the target population, and available resources. Here are some common methods of collecting survey data:

Online surveys: Online surveys are conducted over the internet, and respondents complete the survey using their computer or mobile device. Online surveys are often conducted through email invitations or social media, and they can be designed using survey software such as SurveyMonkey, Google Forms, or Qualtrics.
Telephone surveys: Telephone surveys involve contacting respondents by phone and conducting the survey over the phone. Telephone surveys are often used for large-scale surveys, such as political polling or customer satisfaction surveys.
Mail surveys: Mail surveys involve sending paper surveys to respondents through the mail, along with a pre-paid return envelope. Mail surveys can be used when the target population is not easily reachable through other methods, such as elderly people who do not use the internet.
In-person surveys: In-person surveys involve face-to-face interaction with respondents, either by going door-to-door or by setting up a booth at a public location. In-person surveys are often used for surveys that require more detailed information or when a personal touch is required.
Focus groups: Focus groups involve gathering a small group of people together to discuss a specific topic or issue. Focus groups are often used to gather qualitative data, such as opinions, attitudes, and beliefs.

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How to communicate your customer survey results

Business Operations

Customer satisfaction drives growth and revenue, and if you’re not keeping track of it, you’ll likely never find out what truly matters to your guests.

You know how powerful online reviews can be, but there are additional, more proactive ways to find out how your guests feel about your brand.

When it comes down to it, the most effective way to measure customer satisfaction is to ask for feedback. Surveys are a great vehicle for this.

Customer satisfaction surveys, specifically, can be deployed after any interaction with your company, from a phone call to a live chat conversation on your website. These surveys ask guests to rate their level of satisfaction with that specific interaction.

Similar surveys can be used to measure every aspect of your customer experience.

These surveys are often automated and sent frequently, meaning your company is left with a whole lot of customer data to sift through. Before creating a series of surveys, you need to make a game plan for analyzing the feedback.

The point of collecting guest feedback is to make informed decisions to boost customer satisfaction. A customer satisfaction survey report allows companies to do just that.

In this post, you’ll learn how to communicate your survey results in a detailed report that makes findings accessible to everyone and easier to apply to your findings.

What is a customer satisfaction survey report?

Why should you create a customer survey report?

7 tips for presenting your survey findings, 1. persuade your busy readers to actually read your report, 2. write a short survey summary, 3. highlight the main takeaways first, 4. include visuals, 5. create a presentation to go along with your report, 6. don’t overwhelm your key stakeholders, 7. highlight actions for each department, what is a customer satisfaction survey report .

A customer satisfaction report is a detailed collection of all the feedback you’ve received from surveys deployed. This report can then be presented to various company stakeholders and employees whose departments can benefit from the findings.

It all starts with a simple survey question: “How satisfied are you with your visit?” Guests are then prompted to answer on a scale of 1 to 5 that reflects “very unsatisfied” to “very satisfied.”

You can then use their responses to calculate what is called the Customer Satisfaction score, a metric that tells you how satisfied your customers are with your service.

To find your CSAT score you need to take the number of satisfied customers who responded with a 4 or 5 and divide by the total number of responses. Then, multiply by 100 to get the percentage.

For example, if 65 out of 100 respondents gave you a rating of 4 or 5, your CSAT score would be 65% (65 / 100 = 0.65 x 100 = 65%).

This metric is often used to measure customer satisfaction based on a recent interaction between a guest and your company. In other words, it’s a short-term reflection on guest sentiment.

A customer survey report gives you a look at your customer experience . It’ll present all the data collected from your customer surveys in a single place, giving you a high-level view of how your company is performing under several key metrics.

One of the primary reasons for packaging this information in a report is the ease of sharing it with others. Once a report is created, you can easily present your findings to others.

A survey report can further be used to map out marketing initiatives and other goals for the following quarter. They can also be used as a benchmark for your company. You can refer back to a previous report to track changes in customer satisfaction and evaluate the initiatives that came about from those findings.

Once you’ve collected enough survey data, it’s time to present it in a detailed report. The report will make your findings accessible to the rest of your company, as well as provide recommendations on how to move forward.

The people reading your report are busy with their everyday tasks. They’re probably not very excited to take time out of their jam-packed schedules to read a report — especially a lengthy one. To persuade your readers to give your report some attention, consider keeping it short and concise. The quicker you can get the point across, the more likely they will read it and act on it.

Aside from keeping it concise, you should use the report as a platform to tell a story. What narrative can you craft from your guest feedback? Why does it matter to your readers? When you weave the data into a narrative that your readers can relate to, they’ll be more likely to read the full report.

This is your chance to hook the reader. Write a short introduction for the report where you state its main purpose and a couple of key findings. This is meant to tell the reader what they’ll learn upon reading the full report. Keep it short and concise so that someone can quickly skim through the summary and understand what the report is about.

The most impactful takeaways are the ones that will impact business decisions moving forward. These should be clearly highlighted at the beginning of your report to give readers an idea of what to expect as they delve further into it.

Your results may have several takeaways, but you want to address the most eye-opening ones first. Consider your overall survey goal and rank the findings in relation to that. This will also keep readers engaged and make them want to investigate the data further.

For example, the feedback may show that guests are unhappy with the customer service at your venue. Much of the feedback includes complaints about unhelpful staff members. This is something you’d want to address in a timely manner. The report would then lead with this issue and stress the fact that further training is needed for the on-site staff.

Color-coded charts, graphs, and illustrations make a report more interesting and easier to read. You can also use visuals to draw eyes to key findings.

Graphs are great for comparing different metrics; they’ll do a much better job getting the message across than a large block of text.

Each visual can be accompanied by a short paragraph or two explaining the findings. Overall, visuals like charts, graphs, and even infographics make data-centric reports less intimidating.

If you have a meeting scheduled to go over the findings of your report, it helps to make a presentation to go along with it. In this presentation, you’ll highlight the key findings and main points of the report. This way, those present at the meeting will get the gist of the report by watching your presentation. They’ll be able to skip to the parts in the report that matter most to them, while still hearing about the other key findings in your presentation.

Start with a relevant headline
Summarize the report on the first or second slide
Highlight the key takeaways of the report
Use visuals to demonstrate to your most important talking points
Provide actionable next steps for each department

Provide several bullet points with tips on how to structure a report presentation.

Big blocks of text, numbers, and statistics can quickly bore key stakeholders And you don’t want to bore them before you get to the main point. It’s best to keep your paragraphs short and concise. Instead, use bullet points to highlight the most important findings and break up long texts. Also, it helps to incorporate visuals like graphs and charts to better illustrate the points you’re making in the text.

You’ll likely have recommendations for different departments based on your survey findings. If there are findings in your report that are more relevant to your customer support team, for instance, make sure to highlight that in the results section. The findings may have shown that your customer support team is taking too long to pick up the phone — this doesn’t necessarily impact your marketing team. So in the results section, you’d include action items like “improve First Response Time” for that specific team.

Now that you’re equipped with tips to present your customer survey findings, it’s time to create your first report.

A customer survey report allows you to present your findings in a detailed and easy-to-digest format. This report can help your business make informed decisions about your marketing strategy, customer support, sales goals, and overall guest experience.

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Survey Results Infographics

Free google slides theme, powerpoint template, and canva presentation template.

Have you recently conducted a survey? Perhaps has there been an election in your town? No matter what, gather the results and put them into an understandable state thanks to these infographics. Lots of percentages, graphs, bars and resources are supplied to help you be more precise with the information.

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23 Excellent Customer Satisfaction Survey Examples [+ Templates]

Published: May 30, 2023

Your product or service revolves around your customers and their experience.

manager looking at customer satisfaction survey examples

How do you gauge their satisfaction or dissatisfaction with your products? And, how do you decide to work on a new feature if you don’t know whether the customer needs it or not?

This is where customer satisfaction surveys come in, as their results let you know exactly how your customers are feeling — how satisfied they are.

This journey of providing your customers with a positive experience starts from the moment they land on your website and extends beyond the moment they become your customer. Without question, delighting them and encouraging them to become loyal customers is a never-ending commitment. As Derek Sivers from CD Baby puts it, “Customer service is the new marketing.” And that couldn't be truer.

In this post, we’ll cover:

The Importance of Customer Satisfaction Surveys

Customer satisfaction survey questions, best practices for creating customer satisfaction surveys, customer satisfaction survey template.

Customer Satisfaction Survey Examples

5 Free Customer Satisfaction Survey Templates

Easily measure customer satisfaction and begin to improve your customer experience.

Net Promoter Score
Customer Effort Score

You're all set!

Click this link to access this resource at any time.

Tell us a little about yourself below to access the templates

Customer satisfaction surveys help businesses better understand and utilize the voice of the customer to sustain growth. There are several key reasons above and beyond this overarching goal that make customer satisfaction surveys a top priority for customer centric businesses.

1. Identifying negative themes in the customer experience: By conducting customer satisfaction surveys, companies can pinpoint negative themes that customers are having and work to resolve them. This helps improve the overall customer experience and increases customer loyalty.

2. Gauging customer loyalty: These surveys give customers a chance to share feedback that yields their propensity to be a loyal customer. Companies can use this information to better retain customers.

3. I dentifying customer trends: Surveys allow companies to identify trends in customer satisfaction over time. For example, if several customers have the same complaint about a product, there may be a shift happening in the market that your business hasn't noticed yet. Acting on this feedback can keep your business ahead of the curve to not only keep existing customers, but acquire new ones who are interested in that same trend.

4. Providing a competitive advantage: Companies that regularly conduct customer satisfaction surveys and make adjustments based on feedback are likely to outperform their competitors. This is because they are better able to meet customer needs and expectations.

5. Validating business decisions: Customer opinions and feedback are two of the most essential factors that validate decisions within your business, allowing you to become more equipped to meet their specific and immediate needs instead of basing your strategy on assumptions.

6. Shaping the customer lifecycle: Their opinions also shape the customer lifecycle. If you don’t know their thoughts, you have a lower chance of retaining them, delighting them, or enticing them to make future purchases.

With all of this in mind, you get opinions and information about satisfaction levels through your customer satisfaction surveys. Without them, you’d never know how your customers were feeling, and you’d never be able to meet their needs.

What is your level of education?
What is your approximate annual household income?
Where do you work and what’s your job title?
What industry are you in?
What’s your most important priority when (insert something related to your industry)?
What’s your biggest roadblock when (insert something related to your product)?
On a scale of 1 to 10, how satisfied are you with your in-store experience today?
How likely are you to recommend (insert product or service) to others?
Rate your satisfaction with our team in resolving your issue.
Did you feel that our team answered your inquiry promptly?
Do you agree or disagree that your issue was effectively resolved?
How likely are you to purchase again from us?
How likely are you to return to our website?
In your own words, describe how you feel about (insert company name or product here).
How can we improve your experience with the company?
What's working for you and why?
What can our employees do better?
How can our employees better support your business’s/your goals?
How can we improve your experience with the website or the in-store location?
Why did you choose our product over a competitor’s?
What would be one word you’d use to describe us and why?
May we contact you to follow up on these responses?
In the future, would you be willing to take this survey again?
If we were to update (insert product feature here), could we reach back out to talk about these changes?
Can we connect you with a customer success manager via chat?
Would you be open to discussing upgrade options for your product?
Can we send you a list of useful resources for getting the most out of your product?
How long have you been using the product?
Which alternatives did you consider before purchasing the product?
How often do you use the product or service?
Does the product help you achieve your goals?
What is your favorite tool or portion of the product or service?

If you want to obtain valuable feedback from your customers, then you have to ask them the right questions. Sharing information isn't always an easy task, and it's not the customer's job to provide your business with constructive criticism. Instead, it's the surveyor's responsibility to create a thought-provoking prompt that engages the participant.

Customer Feedback Questions

To get the most out of customer feedback you’ll need to make sure you’re asking the right questions. Open-ended questions are a great way to gain more thorough explanations about your customer’s experience with your brand, but they’re not the only types of questions you can ask.

If you're getting stuck on deciding what to ask your customers, here are some of the types of questions we recommend including on your customer satisfaction survey:

Product Usage

When it comes to customer success and satisfaction, your business must collect feedback about your product or service. If you don't, then it's more difficult to assess customer needs and provide effective solutions.

Finding out how satisfied your users are with your offer provides your marketing and product teams with valuable information that can be used to improve customer retention .

Some questions that you could ask in this section are:

What would you improve if you could?
Which product features do you consider the most valuable?
Which product feature do you use most often in your day-to-day ?
What points of friction have you encountered while using the product?
If there was one new feature you could suggest, what would it be and why?

Demographics

Demographics are essential to marketing and sales teams because they make it easier for companies to segment customers into buyer personas . By grouping customers based on key characteristics, this categorization helps employees visualize their target audience. Marketing and sales teams can then use that information to pursue leads that are most likely to convert.

When asking these types of questions, be sure to embrace a proactive and inclusive approach. These questions shouldn't be mandatory, so always provide an option for customers to omit an answer. Your goal is to extract honest information, but you don't want it to come at the expense of the customer's comfort.

Here are some demographics questions that you should consider including in your next survey:

How old are you?
Where are you located?
If applicable, what gender do you identify as?
What is your employment status?
What is your marital status and do you have children?

Psychographics

Psychographic questions dig deeper than demographic questions, uncovering information relating to your customers’ preferences, habits, behaviors, and tendencies. It’s not about who your customer is, but why they do what they do.

Psychographic questions may seem intrusive, but they’re highly valuable pieces of information that give you a glimpse into the reasons for your customer’s buying habits. They’re usually phrased concerning your industry and not specifically about your product.

These questions are instrumental in customer satisfaction surveys because you can indirectly find out how you can better serve your customers.

Here are a few questions you might ask:

Do you prefer to shop on your phone or your laptop?
E.g. if you’re a mortgage lender, you might ask, “What’s your most important priority when buying a home?”
E.g. if you’ve created a recipe-sharing app, you might ask, “What’s your biggest roadblock when trying to access the best recipes online?”
How much time do you spend on (insert social media platform you’d like to use for advertising)?
How much does sustainability matter to you in purchasing a product?
How do you feel about (insert product type)?
E.g, if you sell women’s razors, you might ask, “How do you feel about women’s razors?”
What do you dislike about (insert product type)?
How many hours a day do you spend doing (insert something that relates to your product)?
E.g. if you sell ergonomic car seats, you might ask, “How many hours do you spend driving?”

Satisfaction Scale

Sometimes there are aspects of your offer or business that you want feedback on, but they aren't things that your customers are actively addressing. In these cases, it helps to be direct and ask customers how they feel about these specific details.

Before you do, you'll have to determine a quantifiable way to measure their responses. Adopting a satisfaction scale section is a great way to create a consistent approach to quantifying this subjective survey feedback. A few ways that you can implement this scale are:

A scale measuring from 1 to 10 (or another number). 1 means the customer was extremely unsatisfied and 10 means the customer was very satisfied.
A descriptive scale that measures a customer's response from unsatisfied to satisfied. The customer is given a shortlist of responses to choose from that range from “very unsatisfied” to “very satisfied."
A picture scale that uses images to symbolize customer satisfaction. For example, you can use happy, sad, and indifferent emojis to quickly gather customer feedback.

Example questions include:

Open-text questions are survey questions that allow the participant to write out their response within a text box. This allows users to fully express their opinions using the customer's voice instead of the company's pre-written responses.

While they can sometimes be time-consuming to analyze, these questions encourage the participant to be honest and give them the freedom to address any topic. Open-text questions can be an instrumental asset when determining the core values of your customers.

Here are open-text questions you can ask in your next survey:

Do you have any additional comments or feedback for us?

In the last section of your survey, you'll want to include questions about the steps that'll happen after submission. These questions permit your team to follow up with the participant in the future.

This comes in handy when you roll out changes and want to get updated feedback from the same customers that were surveyed earlier. You can phrase these types of questions in a few different ways:

While measuring customer satisfaction can be tricky to manage, asking effective questions can reveal highly valuable customer insights — and the questions we’ve listed above will do the trick.

Next, we’ll go over best practices for creating customer satisfaction surveys.

Make sure you choose the right survey tool.
Always ask short and relevant survey questions.
Send the surveys at the right time.
Always A/B test your surveys.
Thank your customers for their feedback.

Designing a customer satisfaction survey is no easy task. Luckily, there are a few best practices that will help you increase response rates and get much-needed feedback from your customers.

1. Make sure you choose the right survey tool.

Choosing the right survey tool is important because it can significantly impact the quality of your results. A good survey tool should be easy to use, customizable, and be able to provide in-depth analytics. It should also have the ability to automate survey distribution and analysis.

Without the right customer survey feedback tool , you’ll have a whole lot of data and no way to distill it or glean valuable insights from it. Choose a tool that gives you the ability to ask different types of questions, examine basic metrics such as response rates, and track customer sentiment over time.

2. Always ask short and relevant survey questions.

No one enjoys spending a lot of time answering surveys, so be sure to keep your survey questions short and to the point. Asking short and relevant survey questions is the key to earning high completion rates. Long and complex survey questions can be overwhelming and may discourage customers from providing any feedback at all.

On the other hand, shorter questions allow customers to easily comprehend what is being asked and are more likely to provide accurate responses. When asking open-ended questions, keep the minimum character count short, make the question optional, or offer an incentive.

3. Send the surveys at the right time.

Give a lot of thought to the placement of your surveys throughout the customer journey. It wouldn’t make sense to send a survey to someone who’s only just subscribed to your blog — nor would it make sense to send one year after a customer stopped doing business with you.

Sending surveys at the right time is critical to getting accurate feedback. Customers are more likely to provide feedback when they are in a position to evaluate their experience with your company.

When do you send a customer service survey? Send it after a lengthy interaction with one of your teams, a few weeks after purchase or onboarding, and a few times throughout the year to measure the customer’s happiness.

4. Always A/B test your surveys.

A/B testing is an excellent way to find out whether your surveys are as effective as they can be. Simply create two versions of the survey with minimal changes. You can change the order of the questions, the number of questions, the wording, and even the color of the buttons. (Change only one thing at a time so you can accurately measure its impact on the survey.)

By comparing the results of each version, you can determine which version yields the highest response rate and provides the most accurate feedback. This can help you refine your survey strategy and improve the overall quality of your survey data.

5. Thank your customers for their feedback.

Thanking customers for their feedback is important to show that you value their opinion and are committed to improving the customer experience. It also helps to improve customer loyalty and increases the likelihood that they will provide feedback in the future.

Whether it’s through a gift card, a discount, or simply a nice email, always thank the customer for their time, regardless of the nature of the feedback.

By thanking customers for their feedback, you signal that you take their opinions seriously and are committed to addressing their concerns. This can help you maintain strong relationships with your customers and drive long-term business success.

Ready to craft your own customer satisfaction survey? Use the template in the next section to get started.

How To Use Customer Satisfaction Survey Results

1. define customer segments..

Customer satisfaction surveys can be used to segment customers based on their preferences. With these survey results, you can tailor your approach to specific customer groups and provide more personalized experiences.

2. Track customer satisfaction over time.

Identifying changes in customer sentiment can be difficult if you don't have multiple data points over a long period of time. Regular customer satisfaction surveys can be used to track this and address issues before they become systemic problems.

3. Benchmark against competitors.

Customer satisfaction survey results can be used to benchmark your company’s performance against competitors. This way, you'll identify areas where your company may be falling short and implement changes to improve your standing in the market.

The following customer satisfaction survey template can help you get answers from your customers in one easy step. It asks one simple question: “How satisfied were you with your experience today?” If you’d like, you can add more questions to get more details from your customers.

To make a copy of this template and get 4 bonus templates, click here .

CSAT (Customer Satisfaction) survey template

Now you’ve got a template and are ready to create your customer satisfaction survey. In need of some inspiration? Take a look at these examples we pulled from different companies.

Customer Satisfaction Survey Examples from Real Brands

We’ve covered why asking for customer feedback is important and the types of questions to include, but you still might be wondering how to put it all together. Let’s check out the customer feedback example questions below from real companies to gain insight into how to roll out a survey of your own.

customer satisfaction survey example: hubspot

HubSpot is another company that uses NPS surveys to assess customer satisfaction. This score primarily comes into play with its customer support and success teams, who can be reviewed after each new interaction.

HubSpot's engineers then use these responses to address areas in their software that could use improvement. By using this scoring system, HubSpot can attain both qualitative and quantitative data to direct its product development efforts.

What we like:

HubSpot uses its surveys to create product-level improvements, and the best part is that for customers, answering one question is an effortless way to give feedback. So it’s a win-win on both sides. When you carry out surveys, be sure to forward the feedback to the right department to address any issue that your customers brought up.

customer satisfaction survey example: airbnb

The Hilton Hotel company provides its customers overnight stays with promising customer service, upholding its century-old reputation.

To better understand what people’s stays were like, it offers a one-page survey where customers can willingly submit their feedback. It’s just a few questions long, most of which are logistical (such as where the visitor stayed and how long they stayed there for). Users then have the option of elaborating.

This seemingly simple survey from Hilton gives unhappy guests an easy, friction-free opportunity to submit feedback about their recent stay. It’s hosted on a public URL that guests can access without needing to get through any barriers. The questions are simple and easy to answer.

customer satisfaction survey example: uber

Uber has two target audiences — the drivers and the passengers — and it does a great job collecting opinions and reviews from both. The passengers give ratings after every ride, and the drivers rate the passengers as well.

This survey makes it fair and transparent for both the driver and the passenger, and these ratings affect both parties’ reputation as well. If a passenger has a lower rating, the driver has the authority to decline the booking. If you run a business with two target audiences, create a survey for both.

customer satisfaction survey example: netflix

Netflix provides its customers with curated entertainment recommendations that would not be possible unless they had a great understanding of customer satisfaction.

Overall, Netflix brings out its A-game when it comes to customer experience. With its recommendation system, it is as customer-friendly as one can get. Netflix studies the behavior of all of its customers and recommends movies and shows per their ratings, likes and dislikes, or just what they have been watching. It also collects feedback periodically to improve its offerings.

In this survey, Netflix tries to better understand users’ behaviors and preferences. This shows that even if you dominate the market like Netflix does , you shouldn’t stop there. Continue collecting feedback from your customers and users, and don’t be afraid to get granular to understand their needs.

customer satisfaction survey example: slack

Slack is a business messaging app that helps professionals connect from anywhere. It bases its product development entirely on customer feedback.

In fact, customer feedback is at the epicenter of its efforts. For instance, there's a command within the application where users can send feedback to the Slack team, or just tell them what features the users would like to have. The co-founders read all the user feedback and made sure they responded to every ticket raised.

In the email above, Slack invites the user to take a survey to improve its offering. The email is short and to the point.

Slack’s commitment to collecting customer feedback is commendable, and so are its invitations to take the survey. In the above example, Slack makes the survey seem more exclusive by mentioning that it was only sent to a few people. Don’t be afraid to curate a short list of customers to send the survey to, especially if it seems like those customers would be more likely to answer.

Drift customer satisfaction survey (NPS)

Drift provides businesses with a revenue acceleration platform that caters to a buyer-centric world. The above survey asks one simple question: “How likely are you to recommend Drift to a friend or colleague?” Sometimes, that’s really all you need.

Drift sends Net Promoter Score®, or NPS, surveys. NPS is a critical SaaS metric used to measure customer satisfaction. The only question it asks is whether the customer is likely to recommend the business to a friend or colleague — and this can be enough of an indicator of a customer’s happiness with your brand.

customer satisfaction survey example: paytm

Paytm has always taken customer opinions into account and has taken serious steps to improve the customer experience.

Taking customer experience and security to another level, Paytm has created a “ bug bounty ” to catch fraudulent merchants. If customers accidentally buy fake movie tickets through the platform, for example, Paytm allows them to get refunds on their bookings.

Paytm gives users the opportunity to tangibly improve the product by giving them the ability to report bugs directly on the app. Plus, it not only collects customer feedback, it acts on it, too, by fixing those bugs. Overall, Paytm provides plenty of avenues for turning an unhappy customer into a happy one.

customer satisfaction survey example: skype

Another example of a product that provides great customer service is Skype, a business recognized for its telecommunication technology. If you call people using Skype, you know that it asks for feedback after every call. But more than that, it believes in immediately solving customers’ problems.

In the survey above, Skype asks for feedback on the quality of the call. It’s just three questions long, and when it comes to surveys, the shorter, the better. It also gives users the ability to quickly answer the questions by offering multiple choices instead of letting them write out an answer (though they have that option, too).

Skype gets straight to the point in this simple three-question customer satisfaction survey. Even more, it keeps the focus on the product by only asking about “Audio Issues” and “Video Issues.” If you sell a product where users might run into issues, consider asking targeted product performance questions, then leave a blank text box for users to elaborate.

customer satisfaction survey example: amazon

Amazon, one of the most popular eCommerce websites in the globe, exceeds user expectations by collecting all kinds of information. When you contact its customer service department, it sends you a customer feedback survey that asks three questions about your interaction:

Please rate the service provided by the Amazon representative.
Please rate how well you could understand the Amazon representative.
Anything else to add?

But Amazon doesn’t stop there. It makes information easily accessible in a knowledge base , so users can find answers and troubleshoot on their own. This reduces the chances of incorrect purchases, which can make all the difference in a customer's buying decisions.

Amazon’s customer satisfaction survey is a great way to gauge how happy the customer is after getting help from the customer service team. It’s important because customers only reach out when they’re unhappy — so sending a survey like this one helps Amazon understand whether the customer is happy again. Like Amazon, be sure to send surveys after your customers interact with your service team.

10. Twitter

Twitter customer satisfaction survey and poll (psychographic)

Zomato is one of the largest food delivery and review websites in the world, and its success can be largely attributed to customer satisfaction.

Another product with two types of audiences — restaurants and hungry diners — Zomato puts both of their needs and expectations into consideration. Every restaurant gets rated on the food, and every buyer gets to rate the restaurants. In the above survey, it asks for feedback with one simple statement:

“Tell us what you love about the app, or what we could be doing better.”

Then it allows users to free-write their thoughts.

This open-ended survey format is perfect for websites and apps. You would ideally always include the option to give feedback in a pop-up button, banner, or tab that users can click. That way, you don’t need to contact users first; they can voluntarily submit feedback to you.

12. Greyhound

customer satisfaction survey example: greyhound

H&R Block Advisors sent another well-timed customer satisfaction survey — just after “Tax Season” in the U.S.

For accountants and financial advisors, the months before the tax filing deadline are the busiest, so a prompt survey after filing with H&R Block helps the company gauge how many returning customers it can expect.

H&R Block Advisors smartly sends the survey at a busy time for its business. If your business also has busy periods or periods where people are more interested in your products, send surveys during those time ranges to optimize the amount of responses you receive. You’ll get more submissions simply because you have more customers during those months.

Measuring sentiment, in addition to satisfaction, is important when surveying your customers.

In this survey, GEICO asks about customer sentiment regarding a specific interaction during the purchase process — and the general feeling of the experience as well. In this way, GEICO can smooth out specific roadblocks throughout the customer journey, and get an in-the-moment snapshot of its wider customer sentiment.

GEICO’s example is simple, short, and to-the-point. It only has three questions and gives an additional avenue for contacting GEICO’s customer service team. Always give respondents a second option for submitting feedback or contacting your team to better gauge how satisfied they are with your brand.

16. Taco Bell

customer satisfaction survey example: taco bell

HubSpot for WordPress is a plugin that adds CRM functionalities, forms, and live chat to WordPress websites. In this survey, HubSpot aims to find out whether the plugin has been working as designed. It has just one simple request: “Rate your experience using HubSpot for WordPress.”

We recommend using this format for product-related surveys — specifically those that have to do with a single specific feature. For instance, if you recently rolled out a new update, this single-question survey can help you measure your customers’ opinions about the new addition to their software or product.

The five-star scale is simple to understand and makes it easy to answer, because all the user has to do is provide a star rating. The users can also answer straight in their email, instead of needing to access an external survey link. Sometimes, you don’t need to include complicated questions and options to create an effective customer satisfaction survey.

19. McDonald's

customer satisfaction survey example: mcdonald's

McDonalds is a fast food company that knows exactly how to cater to its customers, even deploying different strategies in countries across the world. One way it tracks success is through incentivized feedback.

One feature that stood out on this McDonald's survey was the labeled receipt on the right-hand side. The element is highlighted so participants know exactly what McDonald's is asking them about in the corresponding survey. Not only does this ensure McDonald's gets accurate information from the survey, but it also reduces any friction customers may have if they're unsure or confused about a question.

20. Home Depot

customer satisfaction survey example: home depot

When customers go to hardware stores, they’re looking for a business that will satisfy their home renovation needs, and Home Depot delivers just that. It collects feedback from customers to improve its offerings and provide better service moving forward.

To entice participants to take the survey, Home Depot offers a $5,000 Home Depot gift card. Offering a sweepstakes entry up-front is a great way to ensure that you get feedback from customers who are more likely to purchase from you again. If you weren’t interested in Home Depot, you wouldn’t take a $5,000 gift card. Right away, you get to gauge the customer’s continuing interest in your business.

21. INBOUND

INBOUND is a yearly experience that brings together professionals and business leaders who are interested in growing their company the inbound way. To improve the experience every year, INBOUND asks for feedback — but first, it thanks attendees for coming and provides a link to the year’s recorded content.

This more easily compels the recipient to continue engaging with INBOUND. Even if they don’t answer the survey at the moment, they may come back later if they watch a recording of an INBOUND talk.

INBOUND’s example is great because it not only thanks attendees for attending, it also provides value by providing a link to the content library. Additionally, it gives respondents alternative ways to reach the INBOUND team. In your surveys, thank your customers for their business and provide additional value so they continue engaging with your brand.

Etsy’s customer satisfaction survey takes a slightly different approach. Rather than sending the survey from a customer service rep’s email, it is sent from Etsy’s research team instead. Even more, a picture of the research team member is included at the end, making it easy to forge a human connection with the person who might actually read the survey responses.

Once you click on the link, you’re taken to an extensive survey that asks a multitude of questions. While shorter surveys are typically better, Etsy establishes the right expectations by sending the survey from the research team. This gives you the impression that the survey will be long and extensive, because it’s being used for research purposes.

Etsy’s example is a winner because it opens with a personal greeting from one of Etsy’s team members. Even if the email was mass-sent, that greeting immediately makes it feel more personal, and the picture of the Etsy staff member only personalizes it further. Lastly, if you plan to send a long survey, feel free to call it “research” to establish the right expectations.

23. Autonomous NYC

autonomous nyc customer satisfaction survey example

Sometimes, you don’t need a fancily designed email to ask for feedback. Instead, you can send an email just like Autonomous NYC’s. And if you don’t feel comfortable including a picture of yourself like in the Etsy example, you can simply include your first name to give the survey request a more personal feel.

Once you click on the link, you’re taken to a 2-page Google Form survey that measures the user’s happiness with their experience on Autonomous NYC’s website. The survey is clear, succinct, and easy to fill out.

Autonomous NYC’s customer satisfaction survey hits all the right notes. It’s short, but not so short that Autonomous NYC’s team can’t glean any insights. It also makes most questions optional, so that users have the choice to walk away after answering two questions. Give the same option to your survey recipients by making at least a few of the questions optional.

Get More Customer Feedback to Grow Your Business

Knowing how your customers feel about you is instrumental in growing your business. Use customer feedback surveys to collect information that can create lasting and positive changes in your company. When you know how your customer feels, you can make decisions that lead to higher revenue and increased customer retention, empowering you to grow better.

Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

Editor's note: This post was originally published in November 2020 and has been updated for comprehensiveness.

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COMMENTS

How to turn survey results into a great presentation
Jotform Report Builder automatically turns your Jotform survey responses into beautiful, professional reports. Create the perfect report with a range of charts and tables. You can drag and drop design elements to suit your tastes. Don't worry about having to update your presentation once it's designed — presentations are updated ...
Turning survey results into slick presentations: a beginner's guide
Then click "Export All" and select "All Summary Data" in either a PDF or Powerpoint format. From here, you can easily print PDF handouts or simply add Powerpoint slides to your presentation. Now that you've got sleek-looking charts that are clean, easy to read, and in just the right format, your presentation is sure to be a hit. Customer Stories.
Top 7 Survey Results Presentation Examples for Impactful Insights
7. Video Presentations: Dynamic Engagement. For a truly dynamic presentation, consider creating video content that incorporates survey data. You can blend survey insights with interviews of respondents and visual elements. Videos add a compelling dimension to your presentation, making it engaging and memorable.
How to present survey results in PowerPoint or Google Slides
In addition to numerical data, present the objectives and conclusions of your survey. The audience will appreciate it if you make them part of the survey interpretation process. Explain how you collected the information. Detail the process of conducting the survey, so that the audience can see the hard work behind it.
How To Present Survey Results In PowerPoint (3 Shortcuts
Step 1: Install the ClassPoint add-in for PowerPoint. Step 2: Launch any presentation slides and enter slide show mode. Step 3: Click on "Quick Poll" on the ClassPoint tab at the bottom of your screen and choose from three poll types: true or false, yes or no, and agree or disagree to launch the poll. Step 4: Audience can join your poll at ...
How to Turn Survey Results into Presentations? [11 minutes read]
And to turn survey results into presentations is a great way, widely used in the corporate world to present statistics and overall data of surveys of the market. With help of graphs and charts, one can create a visual presentation that makes your data look fun and interesting instead of boring and drag. To turn survey results into presentations ...
How to Prepare a Survey Results Presentation?
A CSAT Score Bar Chart is one of the survey results presentation-oriented visualizations you can use to display insights into your data.. The chart shows a Net Promoter Score- a customer experience-based metric.. The resulting insights are displayed along a Y-axis between -100 and +100. Use this graph to measure your customers' level of loyalty.
How To Present Survey Results: Display Your Data With Ease!
The best way to present survey results to help explain your data is to use visuals (graphs, charts, etc.) You should organize the presentation in a way that's easy to follow and understand, with unbiased and objective results. Find your options below. 1. Graphs and Charts.
Survey Result Presentation
Literally, a survey result presentation is using a visual way to describe survey results to get more deep insight into a topic, it can be PPT report of findings and discussion of the employee satisfaction survey, customer satisfaction survey, training and course evaluation survey, market research, and more. There is no limitation to survey ...
How to Analyze Survey Results Like a Data Pro
However, presentation is key in helping others understand the insights you're trying to explain. The next section will explain how to present your survey results and share important customer data with the rest of your organization. How to Present Survey Results 1. Use a graph or chart. Graphs and charts are visually appealing ways to share data.
How to Present Survey Results in PowerPoint
Use headings and subheadings to break your survey results into smaller sections that are easier to read and understand. Include a table of contents to allow your audience to easily navigate through your presentation. Group your data by theme or category to provide structure and context to your survey findings.
How to Present Survey Results
While a downloadable or emailed survey report, is the more traditional way of presenting your survey results, there are better and more engaging ways. And one of the best of these is through a live, stand-up presentation. Whether you're presenting to employees or some other stakeholder group, communicating your survey results via a live ...
How to Analyze and Present Survey Results
To give you more ideas, here are 9 unique ways to present survey results in Visme. 1. Create a Presentation. While many times you'll put together a document, one-pager or infographic to visualize survey results, sometimes a presentation is the perfect format. Create a survey presentation like the one below to share your findings with your team.
How to Present Customer Satisfaction Survey Results
Calculate Average: Sum up all scores and divide by the total number of responses to obtain the overall satisfaction score. To ensure accuracy, use a consistent scoring method and consider weighting questions based on their importance to your business. 2. Identify Areas of Strength and Weakness.
Survey Results PowerPoint Template & Google Slides
We have designed this survey results PowerPoint template to present the results of the surveys. Presenters can use the layouts to use in their survey results presentation. The survey result infographics added to this template help represent the results of four categories in various layouts. The first slide has a simple bar chart, four square ...
How to Present Your Survey Results
4 - Reiterate Your Questions in Writing. Survey results are based on answers given to questions. For this reason, it is important to know exactly what the questions were, in order to correctly interpret and shed light on the survey results. For example, when stating that 90% of your customers are satisfied, remember to include the question ...
Top 5 Survey Results Presentation Examples
Top 5 Survey Results Presentation Examples. The survey is a crucial part of a business because you get to collect the voice of customer data. If you want to learn more about customizing this chart, setting properties, header, footer, and labels you can read our guide on How to Present Likert Scale Data.
12 Must-Have Slides to Structure a Customer Satisfaction Survey
Download this presentation . Slide 9: Detailed Survey for Customer Feedback . This comprehensive survey template is ideal for gathering your customer information. This survey PPT will assist you in assessing the consumer opinion and improving your products and services by asking questions about everything from satisfaction to product usage.
[Updated 2023] Top 15 PPT Templates to Assess Survey Results
Template 1: Survey Results Showing Customer Engagement. ... Template 12: Technical Survey PPT Template. You can use this template to conduct a technical survey for your organization. This PPT design covers a few difficulty parameters for the problems - not a challenge, moderately challenging, difficult problem, prohibitive problem, and more. ...
How to communicate your customer survey results
Then, multiply by 100 to get the percentage. For example, if 65 out of 100 respondents gave you a rating of 4 or 5, your CSAT score would be 65% (65 / 100 = 0.65 x 100 = 65%). This metric is often used to measure customer satisfaction based on a recent interaction between a guest and your company. In other words, it's a short-term reflection ...
Survey Results Infographics for Google Slides and PowerPoint
Features of these infographics. 100% editable and easy to modify. 30 different infographics to boost your presentations. Include icons and Flaticon's extension for further customization. Designed to be used in Google Slides, Canva, and Microsoft PowerPoint and Keynote. 16:9 widescreen format suitable for all types of screens.
How to Create a Survey Results Report (+7 Examples to Steal)
A great report will increase the impact of your survey results and encourage more readers to engage with the content. Create Your Survey Now. In This Article. 1. Use Data Visualization. 2. Write the Key Facts First. 3. Write a Short Survey Summary.
23 Excellent Customer Satisfaction Survey Examples [+ Templates]
2. Gauging customer loyalty: These surveys give customers a chance to share feedback that yields their propensity to be a loyal customer. Companies can use this information to better retain customers. 3. Identifying customer trends: Surveys allow companies to identify trends in customer satisfaction over time.

How to turn survey results into a great presentation

Why you should turn survey results into a presentation

How to create a survey results presentation: Best practices

Turn survey results into a presentation with Jotform Report Builder

How Jotform can make surveys easy

Top 7 Survey Results Presentation Examples for Impactful Insights

Examples of Survey Results Presentation

2. Data Dashboards: Interactivity and Exploration

3. Word Clouds: Uncovering Key Insights

4. Comparative Charts: Highlighting Differences

5. Heatmaps: Regional Insights

6. Case Studies: Adding Depth and Context

7. Video Presentations: Dynamic Engagement

Additional Tips for Survey Presentation

Understand the Audience

Choose the Right Format

Structure the Presentation

1. Title Slide

2. Introduction

3. Key Findings

4. Demographics

5. Detailed Analysis

6. Recommendations

7. Conclusion

Narrative Flow

Design and Style

Practice and Feedback

Engage Your Audience

Closing Thoughts

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3 Insanely Quick and Easy Ways on How to Present Survey Results in PowerPoint !

1. ClassPoint Quick Poll

Benefits of ClassPoint Quick Poll

2. Presenting Survey Results Using Charts

The Pro Way: Using PowerPoint SmartArt

3. Presenting Survey Results Using Animations

FAQs on How to Present Survey Results in PowerPoint

How can I make my survey results stand out in a presentation?

What are some effective ways to keep my audience engaged during the presentation?

Can I use animations effectively in presenting survey data?

Is it important to customize PowerPoint templates for survey presentations?

Elevate Your Presentations Today: Embrace ClassPoint’s Quick Poll

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How to Turn Survey Results into Presentations? [11 minutes read]

Key Takeaways

Ways to Effectively Present Survey Results

2. Infographics

3. Video Infographics

4. Presentations [Real-time Visuals]

Tips to turn survey results into a great presentation

Choose the data

Tell a story [Presentation Structure]

Visualise the survey results

Adhere to design rules

Display open-ended questions in the style

The right presentation tool can make a difference

How to Present Survey Results with Google Forms?

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Net Promoter, NPS, NPS Prism and many other terms related to NPS are registered trademarks of Bain & Company Inc., Satmetrix Systems Inc., and Fred Reichheld.

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